Stonehearth Remodeling & Exteriors

He was very helpful with the estimate process and provided a professional bid.

First of all I will say that I LOVE everything about my kitchen and dining room and would not change a thing! The beautiful results are due to all the excellent people at Stonehearth. Starting with Chad the sales/estimator. He could see the big picture and moved me along in my initial plans. I will say I had planned on spending a lot less than I did but I am glad I invested in the quality. Doing less would have been costly but a minimal upgrade from what I had in my small galley kitchen and not a good investment. Cathy the designer was fantastic she could see improvements way beyond what I envisioned. I would absolutely say do NOT even consider a kitchen remodel with out her services! Her keen eye made all my choices so much easier and beautiful. Her detailed kitchen plan and computer generated pictures helped me see what could be. It was a pleasure working with her. The project manager Shawn was the primary person responsible for keeping the whole project on schedule, at several points he had to jump in and do the work to keep us going. In addition he was a pleasure to have around and was gracious in ensuring my 2 cats were comfortable and safe. The owner Greg came to consult with cabinet installers when an issue arose. Jenna communicated with me and had the maintenance of the project plan and the ordering of my choices with vendors. Bonnie has communicated with me and was on time sending out those invoices on time! One piece of advice I would have is that the whole process is detailed and takes time. Allow plenty of time for your project from the time of making an appointment with Chad to the closing.

The project went very well. Stonehearth was responsive and easy to work with. They made very helpful recommendations on fixtures, tile, etc., taking into account our taste and preferences. Their workmen and sub-contractors were all very professional and did high quality work. They were always on time, and any minor issues (there were no major issues) were discussed and addressed promptly and to our complete satisfaction. Overall, Stonehearth did an excellent job. I would certainly use them again and recommend them to others.

not sure, never heard from them again.

After contacting several Handymen on Angie's List I was discouraged because they could not come out for 4-6 weeks. They were nice about informing me but that didn't get the work done. Then I contacted Stonehearth Remodeling & Exteriors. A few days later Chad came out to give me an estimate of the job. Chad not only looked at each project, he investigated the cause. He was diagnosed why the French doors would not open, but then he went further and managed to get the door open, fix the problem, and oil the latches. The door works smoother now than it has for years! He offered solutions for the other items on my list, including sending a man (with a long enough ladder) out to fix the gutter a few days later. Now all the problems are resolved thanks to Chad and Stonehearth Remodeling & Exteriors. They will be the first ones I call in the future for minor help and big projects (such as a new deck).

I contacted Angie?s List 5/22/15 to get advice on an appropriate contractor for my needed services. They offered to find a local contractor that was available for the work and would have them contact me. Stonehearth contacted me on May 26th and set a date for June 8th for an estimator to look at the project. We agreed on the estimate and I mailed a 10% down payment on June 26th. The master bedroom project included; remove bedroom door and replace with a pocket door, remove sliding closet doors and replace with bi-fold wood doors (required new framing), remove and replace master bath door and frame, add new electrical wiring for a ceiling light and install a fixture I purchased, fix carpet in closet where closet door track needed to removed. The agreement was that I would do all the staining and finishing of all unfinished wood and do all painting of the new sheetrock and areas of repair due to pocket door installation. They proposed that they would purchase all materials and deliver them for me to finish. When I was ready I would contact them for demo and installation. Stonehearth?s labor and materials cost totaled $4,740. The materials were delivered to my home on July 22nd. I notified Stonehearth on 8/19 that all finishing was completed however I was going to vacation on Sept 2nd for 2 weeks so if could not be completed (didn?t expect it) project start date would have to be when I returned on Sept. 16th. They stated no problem and to contact them when I returned. I contacted them when back and they requested 50% payment before demo could start I sent the check on Sept. 24th. Project work began on Oct 7th and was completed on Nov. 6th. After work was done I was concerned about how the pocket door finished. Stonehearth came to remove the door for me, I refinished it, and they returned to re-reinstall. I was very happy with the outcome of the project however the project was not without concerns. - The total work hours in my home was about 40hours (5 days). This includes hours for each worker when 2 where here at same time. It took a month to get the work done which I did not expect. It ended that a worker(s) were here about once a week. Most of the time I was not alerted to when they would be here until the day before. It meant I had to reschedule plans and keep my schedule open for the month. The owner/project manager told me that my project was small and they were fitting me in when workers were available. However he said they should do better at keeping me informed. - Missed delivering all of the materials that needed to be finished. I noticed and called for delivery (which they did next day) and I had to rush to finish. - One contractor did not show and I was not contacted, I called to report. They came the next day. - Electrician scheduled but was not able to do the work when he reported as he said he was not informed of the details of the work needed and he did not have enough time. Despite these issues I was happy with the quality of the work and the outcome. All of the contractor?s quality of work was excellent. They were all very respectful and pleasant to have in my home. The cleanup was excellent. I would hire again.

The contractor was professional and friendly, and really took the time to walk me through everything. He was upfront about the process and very helpful. He was thorough and informative, and someone I would definitely trust with my home project.

Stonehearth remodeled our bathroom 5 months ago. About two weeks ago, we noticed that the end board on a wall was separating by about 1/8". We contacted Stonehearth. They sent one of their best craftsmen out on our schedule to fix the problem at no charge. The job was done and fast and right. It was great service.

I found Stonehearth by first searching re modeler's on Angie's list. They were one of only a few companies that actually responded to their online contact email which immediately set them apart from most of the others. So I set up an estimate and met with Chad. He was very professional and answered all my questions or found them out for me quickly. Once my wife and I decided to hire them, we met with Greg, the owner, and Cathy, one of their designers. We went over what we were looking to do and our budget. They explained the process and what each step would be. The initial steps were spent working with Cathy. She was great to work with and always provided constructive ideas. Not being designers ourselves, she took our ideas and focused them into a design that worked in our space which was a huge help. Cathy quickly took all of our ideas and created a design which allowed her and Greg to come up with a final estimate. As it turned out our wishes were too rich for our bank account. They both worked to help us make changes to the materials we first chose but stayed with the look we wanted and our within budget. Once work started, Stonehearth's crew made short work of the demo. Luckily for us their weren't any issues that held up progress, so they were able to continue without being sidetracked with something like structural issues. Since our house was originally wired by blind monkeys we ended up a minor electrical issue during demo. They kitchen had been wired on the same circuit as a bathroom and bedroom. Greg was able to get the electrical worked out quickly so we had power to the places we needed it and the crew would be safe not having to contend with live wires. Greg's crew, George, Garrett, and Pete did a great job. We didn't have them disappear for days on another job, while ours sat idle. We saw progress each day, which was a relief. They were very professional, respected our living space and left as clean of a work environment for themselves as possible. Each of the subs, flooring, counter tops, electrical, and plumbing, was also on time and in and out without missing a beat. Throughout, we stayed on contact with Cathy and Greg via email, phone, and text. Whenever we had a question, or needed to get in touch, they were very responsive. We found it was very helpful to also text Greg since he is on job sites and away from a computer to be able respond to emails as quickly. Not once during the entire remodel did we feel like the project was out of our hands or that we were without a voice. We found out that kitchens are the probably the hardest remodel to go though since they are the one room that you don't typically have 2 of in the house. Our remodel occurred in the late fall and we tried to prepare by making meals ahead of time, using the grill as much as possible and using plastic utensils and paper plates, but he novelty wore off quickly. Thankfully Stonehearth was able to come in ahead of schedule by a week and on budget. There were additional costs but those were each due to our additions and upgrades and not any hidden fees. Any time we chose to make a change they were upfront and let us know what the costs would be. I would definitely contact Greg and use Stonehearth on another remodel. We love our new kitchen!

excellent communication, good workmanship, kept site clean. The only thing we would have appreciated is a more detailed listing of items on the bid, but apparently that has become a thing of the past with contractors.

My wife and I recently made an offer on a new home in Highland Park of Saint Paul, MN. After soliciting a number of different contractors on Angie's List via Angie's Ask a Question, Stonehearth had the weekend availability on short notice we were looking for. Immediately following our home's inspection Greg Oothoudt of Stonehearth arrived at a previously arranged time to walk through the property and give us recommendations and advice on any necessary repairs (including the roof and water seepage in the basement) and the potential (including costs) of converting a large sunroom into a master bedroom and finishing the basement. After a couple of hours Greg clearly knew what he was talking about and made my wife and I feel a lot more comfortable as first time home buyers (especially since we were buying an old home). Rather than discuss expensive drain tiles as my wife and I expected, he recommended gutters, drainage spouts, and landscapping to try to control the seepage in the basement. The cost of $75 to pick his brain (especially on a weekend) was extremely valuable. Plus the money will be credited for future work (which will definitely be coming)!

This will be a very positive review. Greg Oothoudt provided the bid for the work. He was responsive in answering all our questions about the agreement and the work to be done. Demolition was fast. Stonehearth took steps to reduce the dust infiltration in the rest of the house. This process exposed some unknown conditions which were not included in the bid. Greg was completely reasonable in explaining his point of view and we reached agreement on the additional amounts needed to cover the "surprises". Building the new bathroom went slower than I'd hoped. However the workmen showed up when they said they would. Occasionally work flow problems would arise. For example a cabinet was delivered but couldn't be installed because the wall hadn't been painted. After the painting was completed, it was installed. At the end of the project there were a bunch of small issues (e.g. touch up paint, stuck window). Greg immediately sent a competent worker to deal with them. I was very happy with how the end stage proceeded. Stonehearth's workers were very meticulous and took pains to get it right. They also were very pleasant to be around and went out of their way to be helpful to us in matters unrelated to the bathroom.

We have called several times, it has been over a month and we are still waiting on an estimate. They keep telling us we will have it by the end of the day. Over a month later, still nothing.

I gave them an "A" for professionalism only because the woman that answered the phone was polite, communicated well and took down detailed information. The "F's" were given because I called them twice this week and nobody ever called me back. I know that contractors are wildly busy right now. I've called several other contractors and while they really wanted to bid on my job, their workload prevented them from providing me with a bid at this time and had work schedules that didn't meet my designated time frame of getting all work done by November or December. Even if a company is terribly busy, they should at least have the courtesy to call back a potential customer after several messages are left for them. I won't be calling them back because it's obvious that they don't want my business. On 8/4/14 at 7:45 am the owner called and left a message indicating that he had been on vacation when I first contacted the office. He gave a sincere-sounding apology and a promise to "clear his schedule" so that we could make an appointment for a bid. It never happened. I called back twice, he left a message once requesting that I call his office because the office person, Bonnie, knew the situation and would alert him to call me ASAP. I called on 8/7 and was told he was in a meeting but would be out in a short time. I never got a call. So on Friday I called the office, told them not to contact me again and that the poor rating that I gave on Angie's List would stand.

This firm demands money to be paid on time and does not deliver a good service. I had to call several times to get any service. The following are some of the instances of incompetence shown by this firm. 1. They took incorrect measurements of the existing shower stall because they brought over-sized shower stall to install. 2. They installed a smaller shower stall and try to justify that the space left over is due to loose floor tiles. 3. We have to spend more money for a different tile for replacement as the existing floor tile is not available. 4. When finished, some parts of the shower stall were missing, the shower wall had an uneven surface, the shower leaked and still leaks, and the caulk around the base peeled off.

It was an adequate experience. We had an idea of how we wanted it and they helped us design it. I'm fairly happy with the end result. There were so many different things they did. With some, they were excellent at and with others, they were just so-so.

Greg and his crew from Stonehearth Homes were on-time and thorough. They investigated the problem completely--a leak beneath a patio/deck door from another contractor's work. They found the source of the problem, developed an action plan including best practices to prevent the problem from recurring, and got the work done quickly and effectively. They had respect for each others' expertise and relied on each other to get the job done. The camaraderie was high among them. And I enjoyed talking to them too!

Greg at Stonehearth Remodeling was great to work with. From the first meeting, quote, and throughout the project Greg was always on top of things. He made informed and educated observations in our first meeting and promptly provided me with a detailed quote. The scope of the project consisted of finishing the basement in my townhouse, which included a family room, bedroom, and an office. (the bathroom was already finished) At all times Greg kept me up to date with how the project was progressing and what I could expect to occur within the next several days. He also went out of his way to accommodate special requests that were outside of the original quote. He called me immediately if any changes from the original quote needed to be made or if his crew ran into anything unforeseen and he always sought my approval before making any necessary changes to the original plan. Greg also made it a point to be thinking ahead, case in point, asking me prior to sheet rocking beginning if I wanted to install a venting pipe from my mechanical room to the outdoors in case I should have to replace my furnace with one of the new high efficiency units. This is something I had not even considered, and with the new law set to go into effect in 2015 regarding the requirements for high efficiency furnaces, he very likely saved me from having to reconstruct a part of the basement in order to install one of these units. I'm very grateful that he brought this to my attention as it probably saved me a nice chunk of change down the road. The project turned out beautifully, exceeded my expectations. and most importantly within budget. The cabinetry and built in desktop in the office are fantastic, room for two on the desktop, and tons of storage. The family room was also perfection, pre-wired for my home theater, canned lighting with dimming, a ceiling fan, and a beautiful natural cherrywood A/V stand that was designed by and built by the Stonehearth crew. I am very impressed and pleased with how my project turned out and would definitely recommend Greg and the Stonehearth team for any projects that you may be considering!

Fairly well. We are in a time constraint and Greg and his people have been very responsive to our needs and concerns. We had to stay at the house for the whole remodel because of dogs and they made sure we have a bathroom and shower at all times. the weather has not exactly cooperated. Overall the experience has been good and seeing the progress each day has been very exciting.

After having 2 appointments canceled on me from RotoRooter, I was very frustrated and venting about my experience at work. A friend of mine immediately grabbed her phone and gave me the phone number for Greg at StoneHearth Remodeling. By lunch, I was in touch with him and he was offering to have someone come out to my house ASAP. I was still at work, so we scheduled an appt for the next morning 8:15-8:45. Having just had 2 appointments from a previous company cancel on me, I wasn't holding my breath. I was wrong! George was at my house at 8:30am - right on time! He was extremely kind and professional. We went over where my trouble areas were and my concern that it was a leaky pipe. After popping off the handles around my faucet he set my mind at ease that there had just been some aged damage that had occurred and I would need to replace those items. He explained that he would need to go and find some replacement pieces for me, setting the expectation that this could take a few minutes or a couple hours depending on how hard it would be to find an exact match. I really appreciated the upfront disclosure. George was back within 45 minutes and explained to me what he found, how he was going to replace it, and asking permission to do so. I should add this was all taking place as my very excitable jack russell terrier was chasing his tail and barking. :) The new pieces were put in place, caulked back up, and now everything looks as good as new - except now I don't have a constant river of water running out of the faucet! Greg and George were fantastic to work with. Professional, timely, and extremely reliable!

Greg and team did an amazing job with my kitchen remodel. From the very first meeting, my individual wants and needs were top of his mind. He and I initially talked about my ideas and he helped direct me on how we could accomplish what I wanted. Once we agreed on a plan, he made it very easy for me to pick everything out that I wanted. He laid out a specific calendar of activities and stayed on track. When anything unusual came up (like things always do during a remodel), Greg called me personally to let me know what they discovered and what options he had for resolving it. If there were unexpected delays in the calendar, he reworked his timeline to get back on track. I'm pleased to say the remodel started and ended on time based on his calendar. I have nothing but positive things to say about Greg and his team. Their attention to detail and easy style to work with made the entire project fly by. I completely trust Greg and team, in fact I was traveling each week during this remodel and he continued to communicate updates while I was out of town. Great job Greg and the Stonehearth team!

I did not experience any troubles with the schedule. The workers arrived on time, when they said that they would. I did not experience any delays of materials or workers.

The stripped the entire kitchen and replaced everything. The work turned out great! They were very easy to work with. Any surprises that came up were good surprises. The owner and operator of the company even showed up on non-work days to work on the project. It was nice to see him go the extra mile. If we do any additional remodeling, they will be the first people we will call.

I initially called Greg Oothoudt to come out and look at my roof after a couple really bad storms had gone through. I was worried that there might be damage. He and his company did determine there was damage and he worked directly with my insurance company to get the bids they needed and all expenses were covered (with the exception of my deductible). I ended up getting/needing the entire roof replaced. If I would not have called him I would not have known what first step to take. The way it turned out was he was able to take care of everything for me with very little stress or anxiety on me. They were able to get the work done in the time they said they would, and did a great job finishing things off and cleaning up after themselves.

I bought a town home in November 2012 that had a wall in the living room that was floor to ceiling built in spaces that held the gas fireplace and was supposed to house your TV and other electronics above it. The home was originally built in 1997. My TV was too big to fit in the space and the built in's took up a lot of room and were dated. I hired Stonehearth Remodeling to come in and tear down what was there (except the fireplace) and put in new built in bookcases and create a more streamlined and beautiful space in my living room. It is now much more functional, it is updated and modern and looks fantastic. They were able to build everything I wanted and more. I had them build and install custom built bookcases / shelves and finished everything off. They took care of running the wiring/cables in through the walls for my electronics. It makes the room look and feel much larger and more open. They asked questions to determine my needs, gave me ideas and confirmed what I wanted before they started and followed up a number of times during the project. They did a fantastic job and I'm completely happy with their work. I have already referred a few of my friends to them, one of them for a kitchen remodel which turned out fantastic and one for floors. (they are in the process now on that one). Great job and good people.