Iron River Construction

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I knew what it cost on the front end. They did their work fine. I would give them good marks. We had some scheduling problems. It's quite a job. I think that whole industry is probably taking advantage of people. There is probably two feet of snow on a rather large roof. The money part, from what I understand from the news, is a reasonable rate. All they did for me was shovel snow, so I'm not really sure what else they do.

Called to schedule an appt. Set one up for a few days later, and told them I wanted to be there when they came to the house. The guy said he didn't actually work for Iron River but subbed out stuff for them. They said they'd call me when they were on the way. Well, I got a call that they had an earlier job cancel (or was too big for this guys crew) and that they were about done with my place. Although I wasn't there to see the work, he said it went fine. I thought this was great and thanked them for doing the job. Little did he say that they were adding additional time onto the job. I received a bill a few weeks later saying I owed them an additional $150 for "extra time" spent on the job. They never mentioned it when we talked and didn't call in advance so I could be there when they did the work. Without being there and without them saying they spent additional time, I feel like this was a classic bait and switch. I'll pay the extra $150 but I will never use them again and will never use another "Angie's Great Deal". UPDATE: Iron River removed the extra charge.

I had an Angie's list discount. They were supposed to be here in the afternoon and they came before I got home. They were here when I got home and it was two Hispanics and I didn't see anybody that I could talk to. They came too early. That bothered me because the guy that was kind of in charge of them was down at somebody else's house. I was floored to see them up there hammering and I am hoping that it turns out okay and they didn't damage my shingles. They were up there with hammers pounding. I'm not sure if that was the right way to tackle it. I'm sure they didn't get down to the shingles but they were hammering really, really hard. I picked them because they had a good reputation and they didn't do what I thought they would do but I don't have anything to compare it to because I've never had this done before.

Called Iron River Construction from Angie's List and paid through Pay Pal to Angie's List. to remove ice dams on my small 10 square house in crystal/ golden valley. They came next day. They dumped the ice on all shrubs and anything below. air conditioner and all. no plywood protection. I have not been on the roof to look for hatchet marks as they don't steam. Then on Feb 16th I get a bill for and additional $150.00 bucks for 'Additional time needed'. For crying out loud it is a 10 sqr. house . smallest house you can buy. Any smaller you can buy them at Home Depot. I did not think with the 'specials' they could come back and hit you up for more dough. I could understand if this was a 30 or 20 sqr. house, I used to do roofing and ice removal, but this is ridiculous! I have a short video of the ice on what was a big round shrub but not now .

I am satisified with their work.

We had a masonry contractor rebuild our brick chimney from the roof level up. After the masons were done, a counter flashing had to be installed by a roofer. Iron River responded very promptly to my request and was very willing to come and do this relatively small job. They gave me a quote for the job and then later called me back to see if we had any leftover shingles for the existing roof they could use which would reduce the price. We didn't have any, but they found a good match with new shingles. They were out and finished the job within two days and the installation looks great. I believe Iron River normally requires 50% of the money down before starting a job, but they waived that for me since it was a small job and a short turn time. They followed up with me about a week after I mailed my payment in to make sure we were satisfied.

Great. I purchased on Big Deal. Price was very good. One hour and two men with equipment removed all snow from roof. The folks at the office, Tracy and Michelle were very helpful and professional and nice to speak with. The 2-person tam removed all snow and cleared walkway and driveway when done. Great job.

Service was performed professionally and effeciently. There were issues with our insurance company paying for all of the repairs. Iron River spoke with insurance and helped to negotiate a fairer pay out.

Our Realtor suggested an upgrade for curb appeal, We called, they responded the same day, Tracy's advice saved us money, The carpenter, Lance was meticulous, self sufficient on time, fast, cleaned up the site. Thank you Tracy and Lance the house looks great.