Iron River Construction

Salesperson came out to discuss what we wanted done. Gave us ideas, etc. Did all the measuring, selected colors, materials etc. And never got back to us with an estimate of what it would cost. I don’t understand coming out spending the time with us and no follow up. It is a total waste of our time! I’ve heard from other people that contractors have been notorious for ghosting prospective customers especially the last two years. Certainly not a way to run a business! I wouldn’t hire this company for anything.

I've used them a couple times and not had issues. I purchased an extended warranty and am currently working with them to see if this will cover my existing work and have left two messages and not heard back as yet.

It went great! Loved working with Randy to get everything set up. He was very attentive to us and we felt like we were very important customers to him. We've never experienced better communication during the whole project than we did with Randy. VERY IMPRESSED!

We are pleased with the job Iron River did. They were easy to work with during the sales process, and they got the job done when they said they would. After they were done they cleaned up the yard, deck, and patio very nicely.

Randy was our main contact. He was thorough, considerate and amiable. This was the best part of our experience and really goes a long way to having a good experience. However this one was not. We were installing a new bathroom shower. There was no existing framing, shower pan, venting or plumbing. We planned to do the tiling of the shower unit and the floors on our own. Iron River was to frame everything and put in the cement board so we would do the finish. Our contact drew out a plan with dimensions noting that we would be installing a pocket door and providing our shower faucet hardware. He also told us they would come out before the job to walk through the details. Unfortunately, this didn't happen and probably led to the issues throughout the construction. Pipes installed incorrectly Instead of installing venting pipes and water lines in the wall or ceiling, they installed the venting pipes on the outside of the wall so that there was a 6 foot section of pipe running along the wall. Apparently the plumber had decided we could box it in with sheetrock. I'm not sure about anyone else, but I certainly don't like having a wall that isn't flat. Additionally, this would not have allowed us to put the cabinets back in their place. This run of pipes inhibited us from being able to install the pocket door that we planned to install. The pipe went through the clearance area for the door. They had to completely remove this and start over to do it correctly putting it into the ceiling. Plumbing issues The shower faucet we selected was a faucet that is a spa mounting to the wall. We purchased the unit in advance so it would be available to the contractor and plumber prior to the beginning any work. We let them know where the instructions were so they could see all the fittings. We even measured the boards out so they would know where bracing needed to be installed for support. I don't think the plumber or contractor ever looked at the unit. In order to hook up the unit all you needed was a hot and cold line. But they needed to be contained in a water proof box- which we showed to the contractor (Oxbox). They brought the wrong size, 12 inches wide for a shower unit that was only 7 inches wide, it was too big and would have been seen on the outside of the shower unit leaving gaps in the tiling. Not having the correct size box, put a rush on getting the correct one because the inspector was on the way. After trying to explain what they needed and where they could get it at Menards, I went on my own to try to expedite. But this caused them to miss their inspection time. Additionally, they didn't provide the correct types of fittings, so the unit hoses could not be hooked up. Their solution was to add an extension to the pipe with the right fitting. This added about 1.5" of protrusion from the wall. During mounting of the shower, this pushed out the unit making it near to impossible to fit the shower unit it. They also didn't put the Oxbox in the correct place, it was too low. Because of this the hoses couldn't reach the hot/cold pipes and we ended up having to re plumb. Drain issues The drain doesn't align. It's crooked in the fitting. Framing issues The framing required two hole insets for shower soap storage. These were not level and were crooked. The walls also bowed quite a bit, they were not level at all. It might have been better if Iron River had used some shims to keep the walls smooth. The material that was used for the concrete board also had large gaps in the seam areas and in some places where the boar was cut, there were rough edges that stood out an 3/4 of an inch from the wall. We had to sand these down in order to be able to lay the tile flat on the wall. Payment They were very quick to ask for final payment. As a matter of fact, the plumber left 5 minutes before payment was requested. This gave me no time to review the project as they stood there waiting for a check to be written. It was intimidating. Overall, I am not impressed and disappointed that this didn't work out. We had to do a lot of finish work we didn't plan for because of their sloppy work. And it was stressful to come home each day to something being wrong, having to call to get it done right. They subcontract their work too, so ask who the sub contractors are going to be and look them up. If you decide to move forward with these guys- insist on walking them through the project. And plan on being your own GC. I did let our contact know I was not happy with the project when he emailed me asking for a reference/review, just a short time after the project was complete. I let him know I was not comfortable, felt pressure to pay without time to review and explained the experience that I had was not a good one and that we had to fix their work. I'm sure Iron River will make some kind of excuses here, but I assure you we were very communicative with them in providing details of the project. There was a drawing done by them, we gave them all the information they needed to be successful, but the chose a lot of short cuts and didn't pay attention. This left us needing to be finish off the details to have it done right. The good news is that we have been able to fix everything and the bathroom looks beautiful.

Iron River Construction shingling crew did a fantastic job re-shingling the roof of our whole house after a summer wind storm. First of all, we called several companies the day after the windstorm and Iron River was the only one that responded immediately. Brad came out and worked very closely with our insurance adjuster to get the job underway. He also provided us with several different options for the new shingles of varying prices, grade levels and color. The roofing crew that arrived was phenomenal. We had at least five to ten guys out here everyday working all day in high temperatures. They were extremely professional and hard working. They shingled sections of the roof at a time so that no part of our roof was left uncovered at any time. This was fortunate, since it rained during some of the time they were roofing. We have an extremely steep roof and a very large area to cover so it took them about four days to roof the whole house. This was amazing as I had expected it to take over a week at least! This crew did a great job and the roof looks great. I actually delayed writing this review just to be sure that we would have no problems with the roof or any subsequent rain issues. Ii am happy to say we have had no issues at all. The roofing crew also cleaned up around the house each day and I have found very few roofing nails on the ground. Not only that, but Brad at Iron River has also assisted us with an insurance claim for our chimney stacks which we discovered after the roof was re-shingled was also damaged by the same wind storm. We have had a company out to repair the chimney stacks which required them to get up on the new shingles. Brad came out the day this other company was repairing the stacks and took pictures of where they had their ladders and discussed with them the best way to avoid damaging the new shingles. Iron River then sent out a crew of guys to check over the roof section that was walked on and they replaced a ridge line and a section of shingles just to make sure that the roof was as good as new again. I would highly recommend Iron River Construction and especially the roofing crew that did the work for me for any roof repair you need. I will certainly use this company again should I need any roof work done!

They are wonderful. Their costs have been lower than any other companies. The service is great and they are very responsive. The quality of the work is very good and they have came up with creative ideas for our home. They gave creative ideas for the deck/patio work as we do not have a normal area for that work to be done.

Rick and his team were very professional from start to finish. I always knew the next steps and, if I had any questions, Rick responded promptly. We love our new basement bedroom. It looks fantastic!

They came and did a good job. We always have them. Every year, we seem to have big ice and snow roof buildup. They come and help. They were of good quality when they did it. I appreciated them.

They got the snow off at a good price.

Plumber Jake came out and did a great job. Explained what needed to be done and then went over everything when completed. Cleaned up after job and left nothing lying around. Gave advice and ballpark estimate on a future project for me. Very professional and will use again.

Brad and Bryan met with the executor of the estate and rearranged their schedules to coincide with his travel schedule. After inspecting the roof and interior they suggested that an insurance adjuster be contacted as it appeared to be storm damage. They gave him an estimate to fix the roof, drywall and carpet replacement. Both guys went out of their way to accommodate someone who was out of his depth in terms of the repairs. I've heard nothing but praise for all the work they did.

Iron River had a special Groupon for egress window which we chose to install in our basement. The company was extremely responsive and sent our a rep ASAP to check out the space and give us a quote. We were remodeling the basement and also asked them to removed existing wall paneling and studs and replace them. We chose to remove the flooring. They brought the dumpster early so we could fill it with our construction debris! Our initial bid was for the window and the wall framing in the basement. We revised the estimate to include framing a bedroom and closet space with door frame. Throughout the process, the carpenter working in the basement was pleasant and professional. The workers to did the egress window did a great job and even moved the displaced dirt into the garden area where we'd planned to expand. All the debris was cleaned up after the work was completed each day. Most of all, our experience with Rick Tollerud the company rep was a gem to work with. He is professional, cheerful, helpful and responsive. He was willing to give us advice on the work we plan to do ourselves and recommend companies for the work for which we will hire companies (electrical and heating). Could not be happier.

I don't really recall how much we spent, but I do recall that it was a very good and quot;Big Dealand quot;! We have a two-story that had a lot of snow on the roof and we had neither the inclination nor bravery, much less the ladder, to get up there to clear off the ice and snow. There were three young men who braved it and accomplished the job in short order. One of the guys broke his shovel so had to go to the store, but the other two continued. Prompt, quick and pleasant!

After I bought The Big Deal, I called to verify that they could clear the ice from my roof. It is metal, and not everybody works on such a slippery surface. They didn't work on metal roofs, so they cheerfully refunded my money.

Not satisfied. It did not seem the crew that was sent was that interested in doing a thorough or good job. I ended up needing to do work after paying them to do it and I was also concerned with risks to my roof based on some of their carelessness.

They did an excellent and professional job.

They met the insurance company and handled the paperwork for me. They were able to get my roof done within a week of signing the contract and my roof was done in a day. Everyone was polite and helpful. And they were very careful to protect my flowers.

A storm blew some shingles off my neighbors house so I thought I may have damage to my roof. When I called my insurance agent, he recommended calling Iron River to inspect my roof before I made a claim just to make sure there was actually damage. After calling, they came out a day or two later and looked at my roof. There was damage so I made the claim and they helped with my insurance company. The roof got replaced and I only had to pay my deductible! They also fixed my ice dam problem that had been going on for years by adding extra insulation in my attic. I had to pay extra for this but it was worth it. Iron River exceeded my expectations and I'd highly recommend them.

They did fine work. Some guys came out with hammers and removed the ice off my roof.

They were okay. It took some time to get them out there. They didn't come right away. Then the guy came and missed part of the work. So, he had to make two trips since he missed two appointments. The work looked great once it got done, but it took too long for them to finish it. I got a coupon in the fall and so I got a discount. I would probably not use them again.

The person came and did his work and I think he did a good job. He was professional.

A tree fell in the high wind over my house damaging the shingles and the gutters. My insurance agent recommended this company. They were very good very friendly and responsive over the phone. They were great. The guy who came out for the inspection grabbed a ladder looked at everything explained to me and gave some sort of an estimate and later on the insurance company had a adjuster who makes the drawing and gives all kinds of estimates to look at his estimate for us. The nice thing about them was that the guy asked me if I had any shingles left after the house was constructed The construction company had left behind a stack of shingles which was in garage they hauled them and put them underneath.. We did not have to buy any new shingles and they all matched. I enjoyed working with them very much. They did a very good job. They were very responsive. They call right away. When I call if I don't get anybody they would call back very soon. If I got somebody then she would forward to the service agent. When my insurance agent called the first thing they did was to come and look and see if they need to cover up the roof to keep the rain out. He calls them when somebody needs work done immediately than cause further damage. That is why they came right away. That is when I asked them to do the shingles for me. I would use this company in the future.

Responsive service, hardworking workers. Rather expensive; wish I'd gotten an estimate before they set out to work. They did a thorough job though. Appreciated quick response time most of all.

i purchased two of the ice dam removal specials. They came out quickly to assess how bad the dams were and got us within a week. When we realized the crew had only completed the front of the roof, we called and they came back that week to finish.