Custom PC Solutions

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Great. Very satisfied.

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He took my computer and brought it back in approx 5 days. When he brought it back I found that he installed hardware and was using my internet service. This made it impossible for me to use my own service because each time I attempt to use my computer, I get kicked off.

He was very knowledgeable about computers, and he did a good job on everything that he did! I was impressed.

I COULDN'T HAVE ASKED FOR BETTER SERVICE. JON WAS THOROUGH & PROMPT. PRICE REASONABLE.

THE COMPUTER WAS NOT WORKING. INTERNET CONNECTIONS WERE SCREWED UP BADLY, THE PRINTER WOULD NOT WORK AT ALL AND THE MICROSOFT OFFICE PROGRAMS HAD BEEN CORRUPTED. HOURS HAD BEEN SPENT ON THE PHONE WITH DELL HELPLINE BUT THEIR FIX QUICKLY WAS CORRUPTED AGAIN. JON CAME OVER WITHIN TWO DAYS OF THE CALL AND AFTER A QUICK DIAGNOSIS, SAID HE COULD KEEP THE COSTS DOWN BY TAKING THE COMPUTER WITH HIM. HE HAD IT FOR TWO DAYS, BROUGHT IT BACK WITH FREEWARE VIRUS AND FIREWALL PROTECTION INSTALLED, HAD ALL OF THE INTERNET SETTINGS, MICROSOFT PROGRAMS BACK UP AND RUNNING, AND HAD THE PRINTER WORKING. HE ALSO REPLACED A BROKEN COOLING FAN. HE DEMONSTRATED HOW TO RUN THE SCANS, ANSWERED ALL OF MY QUESTIONS, AND WAS VERY PLEASANT AND HELPFUL. THE PRICE SEEMED VERY REASONABLE. HE PICKED THE COMPUTER UP ON MONDAY AND HAD IT BACK WORKING PERFECTLY ON THURSDAY.

OUR EXPERIENCE WITH COMPUTER SOLUTIONS WAS VERY SATISFACTORY.

JON WAS ON TIME AND FIXED MY PROBLEM. JON WAS EASY TO WORK WITH AND I THOUGHT WAS REASONABLY PRICED ACCORDING TO OTHER PRICES I RECEIVED. WILL USE FOR ALL MY COMPUTER NEEDS.

JON MISSED OUR FIRST APPT BECAUSE HE HAD WRITTEN IT ON THE WRONG DAY. HE WAS VERY APOLOGETIC AND MORE THAN MADE UP FOR IT WITH HIS SERVICE AND HE GAVE ME A 20% DISCOUNT ON THE WORK. HE CAME ON A SATURDAY AND OFFERED TO TAKE MY COMPUTER HOME FOR THE TIME CONSUMING CLEAN UP WHICH HE CHARGED LESS FOR. THEN HE CAME BACK ON SUNDAY TO RETURN IT AND SPENT TIME EXPLAINING THINGS AND SHOWING ME WHAT TO DO WITH THE NEW PROGRAMS HE HAD INSTALLED. I WOULD DEFINITELY RECOMMEND HIM AND I WOULD USE HIM AGAIN MYSELF.

HE FOUND WE HAD THE "BLUE SCREEN OF DEATH" HAD TO TAKE THE PC IN TO DIAGNOSE THE PROBLEM. WE THOUGHT WE WERE GOING TO HAVE TO REPLACE THE COMPUTER. WITHIN TWO DAYS HE HAD FIXED THE PROBLEM, RETURNED & SET UP THE MACHINE BACK IN OUR HOME, INSTALLED FREE ANTI-VIRUS SOFTWARE. EXCELLENT WORK FROM A PROFESSIONAL & FRIENDLY SERVICEPERSON

HIGHLY RECOMMENDED. JON ROLLA RETURNED MY CALL PROMPTLY, SET UP THE APPOINTMENT AND ARRIVED AS ARRANGED. WHILE HERE, HE ALSO UPDATED MY ADWARE PROGRAM, LOOKED AT WAYS TO SPEED UP THE COMPUTER, AND GAVE ME VARIOUS ADVICE. THE PRICE (WHICH INCLUDED THE MEMORY CARD) WAS EXTREMELY REASONABLE, ESPECIALLY COMPARED TO OTHER IN-HOME COMPUTER REPAIR SERVICES I HAVE USED. I WILL DEFINITELY CALL HIM AGAIN IF (WHEN) I HAVE COMPUTER PROBLEMS.

JOHN WAS VERY RESPONSIVE. HE WAS ABLE TO COME OUT TO MY HOUSE WITHIN A COUPLE OF DAYS. HE PROVIDED ALOT OF GOOD INFORMATION ABOUT MY COMPUTER AND SOFTWARE THAT MAY BE BENEFICIAL.

JON WAS FLEXIBLE ABOUT SCHEDULING THE TIME FOR COMING TO MY HOME TO EVALUATE MY COMPUTER PROBLEM. HE WAS ON TIME AND WENT RIGHT TO WORK. HE TOOK MY COMPUTER, COMPLETED THE WORK AND QUICKLY RETURNED IT TO ME. HE HAS ANSWERED MY QUESTIONS ON FOLLOW UP CALLS.

THE SERVICE TECHNICIAN WAS ON TIME AND VERY PROFESSIONAL. TOOK THE TIME TO EXPLAIN EVERYTHING AND OFFERED ADDITIONAL ADVISE ON MY COMPUTER AT NO CHARGE. I WAS VERY HAPPY NOT TO HAVE TO WAIT AROUND HALF A DAY.