Response from Dan Netko Exteriors Inc
The first time I painted for this member, I did the painting myself and we agreed to do it by the hour for the labor plus materials. I thoroughly scraped, caulked, and double coated some high windows and high fascia.that was way overdue for scraping and paint. It took a lot of very physical work to scrape all the old cracked and peeling paint off. The member was very happy with the work and apparently with how much time it took. He asked me to come back and do more of the same high work on other parts of the house. This time I brought a helper and we worked continuously. His wife was home but she left for a little while. While she was gone I was working up high on a 2 story window and could see that the fascia up there above the window really needed scaring and painting, so as long as I was already up on the ladder I did that area too. I didn't have her there to get permission to do that fascia near the peak, but I thought they would want it done. In the end after his wife indicated that she was not happy with how much time it took and how much money it was costing, I subtracted the time it took me to do that extra high work and I think I even reduced the hourly charge overall, but she was convinced I was being dishonest. (It was a year ago) I don't remember the other exact details. We did very thorough scraping and prep and put 2 heavy coats of Sherwin Williams Duration. Over the next 10 to 13 years, they will realize how good of work we did because this paint job will last a long time. Dan painted trim on exterior. He brought another person along and charged double what he quoted us. They were here forever, did trim we did. Not discuss and then added it to the bill. My husband was at work that day and I felt Dan took full advantage of that situation! We would never recommend him. I can't believe he's on Angie's list!! He's a crook!