Dan Netko Exteriors Inc

Dan installed a new roof and siding on our house in 2008 after a hailstorm. In July of 2019 we noticed a brown spot on the ceiling in a bedroom and determined there two leaks in the roof. After numerous unanswered calls, Dan finally agreed to come out and look at the roof and determined that there may have been an issue with the way the shingles were installed around the roof vents and he corrected that but the roof still leaked. Dan came out again and decided to caulk around the vents as he determined that was the only place the water could be coming from even though the leaks were four and nine feet away from the nearest vent. Even after caulking the vents the roof still leaked. Dan came out again and covered one of the vents with plastic to see if it was the vent itself but the roof still leaked. Dan came out yet again and replaced four vents but the roof still leaked. Dan tells me at this point that it can’t be anything he did and didn’t offer any further solutions on how to fix the problem. By now it is October and we are running out of time to get things fixed so I agreed to pay Dan’s cost for materials needed to replace the shingles on the portion of the roof that leaked but I couldn’t get him to agree to pay for the labor. I finally agree to pay for the labor too because my roof is still leaking and I need it fixed. At this point Dan asks me to determine how much of the roof should be replaced. Isn’t that his job? He even refused to come out and look at the roof while his crew removed the shingles to see if there was any way to determine what the problem was. Dan does not return phone calls on a timely basis (this was also true in 2008) and in my case he was not willing to stand behind his warranty or even offer any suggestions on how we could possibly get some relief from the shingle manufacturer. Dan claims that in doing roofs for 40 years he had never seen a problem like mine. I talked to three other roofers about my problem and they all agreed that even if they could not have determined why the roof was leaking they would have replaced the shingles at no cost to me for two reasons; one is that it would have been the right thing to do and the other was to avoid getting a bad review. Also, all of the other roofers refused to try and fix the leak as they did not want to take on the liability if the problem persisted. They would only replace the whole roof.

Verbal appt. request to review siding options/estimates. He asked me a number of questions (where I heard about him, did I know about products x,y,x, etc.). After answering his questions I asked to set appt to review options/estimates. He didn't have paper/pen handy so I waited. Gave him all my contact info and again asked to set appt. He said he's booked this week but available next week which was fine with me. I asked again for day/time. He said "I'll keep you in mind and call you back later"(?!) I said I'd rather not play phone tag - was it possible to set up an appt today? He said he could but I'd have to be flexible to his changing schedule. Sensing this contractor could be a headache to deal with, I said I didn't think this was going to work for me and to please delete my contact info. Shortly thereafter, he sent me this text: "Holy sh*t!!! I'm glad you revealed who you were and how you operate early on so I didn't get involved with you." You can decide for yourselves if this is someone you want working on your house....

Dan and his crew were great! They did an excellent job and were very easy to work with.

Easy transaction, fast workmanship, good communication and fair price.

Poorly, On the tear off and reroof there was 5000 worth of gutterhelmet damage. The gutterhelmet was untouched almost like new before the removal team got on the roof and removed it and lost parts. When it was reinstalled parts were missing and water ran off the roof onto the ground in most places. In other places leaves blew off the roof into the gutter helment. WE had water/ice all over the deck and driveway the first fall because the gutters were not working properly at all. We withheld about 1700 and then he tried to take us to court but he realized that he was going to be found liable for a tear off and reroof if he went through with the court case.

His pricing beat most others. We were sold Lindsay windows (not great quality) from Mankato. There was a "mix up" with ordering and after several weeks went by I found out the windows were not being made. Lindsay blamed Dan and vice versa. Dan asked US to call Lindsay directly. When we did they stated that DAN was their customer and not us. For a "Christian company" they were very rude and condesending. Dan had ordered all pre-constructed new oak (stained) interior casings from a millwork company that "went out of business" during the 2 months it took to get the windows ordered and made. That required Dan to find another millwork company which charged more money he begged us to eat that cost and we did. When the windows did arrive, there were issues with trimming them. I have constructed better mitered trim than the few that Dan had to do on site. I made him re-do several. He caulked the outside with a color that did not match until I pointed it out and he went to go get a color mixed. His crew did not clean up the rock beds under the windows even after asked to do so. I found a quart-sized bag worth of nails, trim, insulation etc that I gave him. It all took over 2.5 months to complete this project

From beginning to end, Dan and his contractors were awesome! To start, Dan was one of the only contractors who would actually call me back when I reached out for an estimate. He emailed updates, called me back when I reached out and was super flexible with all scheduling. RJ Construction, the guys who did the work, were fantastic as well. When a brick fell in while removing the old trim, Dan and his partner were willing to mix up some mortar that I had and replace the brick before doing the actual job that I hired them for - this was absolutely fantastic and saved me much time and money. I would most definitely hire them back!

Dan was punctual. He explained the job clearly and laid out all my options. was mindful of my budget and I was very satisfied with the quality of work.

They are very professional local people. Worked diligently and acted friendly. The business owner Dan communicated with me effectively. The site manager Cory is very handy and is great to work with. He and his team did an excellent job. The price is reasonable, based on quality of the service and comparison with quotes I received from other companies. I highly recommend Dan Netko to you.

I left a message with my name, phone number and address of the home, but never received a return phone call. Disappointing given the solid reviews here. I took my business elsewhere. Update: A week or so after posting, I got a return call, which was appreciated.

Dan got in touch with me right away and quickly understood the job. He asked for pictures to ensure the proper ladder size was brought. He took the time to explain the different types of siding and helped me understand what would be needed to complete the job. He offered to pickup the siding but since it was such a small job I could fit the pieces in my vehicle. He was easy to work with and I was impressed with his attention to detail. For example, he even called to double check the wood was properly dried before we installed and painted. On the day of install the carpenter worked quickly but took time to make sure his ladder was properly secured. He was able to the job without much issue but always checked with me if something could be done to save me money. He also took time to give some suggestions on a drainage issue which might help prevent further issues with the siding. Overall I was happy with the job.

Contacted company at the end of August to have some siding repaired. Dan was very prompt to respond and had a contract emailed to me later that day. I was told it would be 3-4 weeks until they can get to my job. I waited until mid-October with no phone call from the company. I then contacted Dan and was told that the weather had slowed things down for them and that it could be another 3 weeks yet. I waited until the end of November with no word from the company. I then contacted Dan and asked that we break our contract and asked for our deposit back (which I am grateful he sent back). Ultimately, I felt that because my project was a small project it was given no priority.

The crew that came out to reroof my garage did a great job. The quality is excellent, the job was done quickly, and the job site was completely clean when the crew was done.

Dan and his crew were a pleasure to work with. They were prompt, knowledgeable, and experienced. Dan recommends what is best for the property without trying to oversell. The planning, scheduling, execution, and cleanup were detailed, thorough and professional. There are two areas over a 3-story drop and they used appropriate safety measures and equipment for the job. The work was done several years ago and there have been no problems. I wouldn't hesitate to use them again.

Prompt, courteous, efficient, knowledgable, experienced.

Great experience. Everyone with the company was skilled, experienced and a pleasure to work with. Dan knows what product and application is most appropriate for the property and does not try to sell you what you don't need. This work was done a while ago and the gutters continue to perform flawlessly, the angle prevents both stagnation and overflow.

Great price, were flexible about when we wanted the painting done, and the finished job looks great.

Our experience is that Dan Netco Exteriors takes labor shortcuts in order to win bids and later refuses to honor their warranty on resulting problems. We hired Dan Netko Exteriors to paint my elderly father?s house and deck. Since the house is cedar and the previous paint was peeling badly we tried to find someone who would not skimp on the extensive prep needed. We selected them to do an estimate because their website states: ?From the most intricate and detailed interior painting job to exterior painting requiring extensive surface prep, our professional painters do it all? and also regarding their warranty: ?Our 15 year warranty on workmanship is exceptional in the contracting business? We emphasized to the estimator that given the extensive prep work needed, we wanted to make sure that the bid fully covered all labor to ensure long-lasting results. When we asked if the deck could be completed the painter said yes, though it might require additional labor and stated that the same paint used on the house would work fine on the deck. We agreed to the bid price plus time and materials for wood replacement as needed. The job was completed to our satisfaction in September but by May, much of the paint had peeled from the deck rails and floor. We called Dan Netco about the problem and Dan asked that we send photos of the problem. We sent photos clearly depicting the peeling paint and Dan agreed that there was a problem. His response was that decks were a problem and he should have told us it needed sanding but he was reluctant to tell homeowners that for fear of losing the bid. On further protest Dan said he would talk to the painter but he has not returned phone calls or emails since. We felt this relatively contained problem could easily have been resolved and are very disappointed. What good is a 15 year warranty that isn?t honored even 6 months after the work? Update Dec. 27th: Unfortunately I didn't see Dan's response until now. I would like to clarify that the work was done on my father's house in Ramsey. (Not a father-in-law in Andover.) We would be very pleased if Dan would offer to correct the issues with the paint on my father's deck.

It went excellent! They were very responsive, did a nice job, and I thought the pricing was very good. I'd highly recommend them to anyone interested in roofing or painting.

Mike, the carpenter, and the other guys did a great job. While the work was more extensive than we anticipated, they did a great job discussing and walking us through the project. They had a great attitude and attention to detail.

Corey and his crew did a great job. It went much faster than I expected and we love the finished results.

I called him to get some roof leaks fixed. He called back and started in with all his needs for such a small job and completely ignored my concerns. He said that on small jobs like mine that sending a person out was gong to cost a lot becaue I had to pay for the work done and the travel time. He wanted me to have the shingles and siding on hand or I would have to pay for his person to go pick up supplies. I told him I had shingles and siding as long as his person had ice and water and basic supplies. His responce was he didn't know what the repair guy carried and he might have to go get supplies anyway. He also said he wouldn't guarantee the work because he didn't know where the water was coming from. He ask me to call him back to remind him to schedule the work, which to me is asking a customer to take the responsibility of doing his job. Then when it came to scheduling, he wanted me to be available all day because he didn't know when his guy might show up. Then came the kicker - he would only accept cash and I was to pay the repair man on the sopt when he was done with the work. Needless to say, I did not go with this fully unprofessional company. I did get my roof fixed by another highly rated company. They came right out and gave me an estimate. Answered all my questions, showed up when they said, did a great job and guaranteed thier work.

It went very, very well. We had leakage from snow on our ceiling in our kitchen. They sent 2 painters -- only one at the house at a time. We had no problems scheduling. He does excellent work but they were a little late to our appointment.

It didn't go well. He painted my large master bedroom and it took approximately eight hours. The paint job wasn't good, he didn't cut clean, and the brushstrokes went into the ceiling. The quality wasn't what I would expect from a professional painter. He was very nice, had a good work ethic, and left my home very clean, but I would never use them again.

I bought a Big Deal for painting services. He was slow initially to respond but when he did we did set up a date for service in mid May. We needed to postpone and it was clear that we were to contact him when we had the paint and were ready to reschedule. I called him on his cell on June 26th. He requested that I email him on his business email to give him our contact information again. I did email him that same day and as of today, July 2nd, I have not heard back. This delay is unreasonable and unsatisfactory to me so I called to have a refund of my money and will pursue the work from someone else.