Dan Netko Exteriors Inc

Our experience with Netko was very good. Dan does an excellent job communicating with his clients and setting their expectations for the work. Dan and the crew did a very good job installing the windows and in some cases, needed to custom fit the windows for narrow spaces between cupboards and for multi-level wall surfaces (sheetrock and tile). This might have challenged other contractors. They were very professional and easy to work with. It appears that Netko also works only with top product manufacturers. They did not recommend low quality windows (which we had no interest in), and we really like the Andco windows they suggested (we compared both price and quality of these against Andersen and others, and we were very impressed).

We contacted them in September 2005 to give us an insurance estimate regarding storm related damage. We traded several phone calls before speaking to them. They (along with the other companies we contacted) did not give storm damage assessments for insurance purposes. We contacted them again (left voicemail message) in November 2005 after our insurance adjustor inspected our roof. We did not receive a return phone call from them.

THEY DID A GREAT JOB. WE FELT CONFIDENT IN THEM.

WE STRONGLY RECOMMEND THIS COMPANY---THE CONTRACTOR REALLY EMPHASIZES GOOD CUSTOMER SERVICE. JIM, THE REPRESENTATIVE WITH WHOM WE WORKED, WAS TERRIFIC; HE WAS OFTEN ON-SITE AND AVAILABLE TO ANSWER ANY QUESTIONS. THE CREW DID A GREAT JOB AS WELL. WE CHOSE TO REPLACE SECOND STORY WOOD SHAKES WITH JAMES HARDIE SHAKES AND ARE DELIGHTED WITH THE RESULT. JIM SUGGESTED A PRODUCT TO REPLACE SOME TRIM ELEMENTS THAT WILL WEATHER WELL AND LOOKS VERY GOOD. THE COMPANY ALSO REPLACED NEARLY ALL OF THE EXISTING GUTTERS AND ADDED THEM IN SOME LOCATIONS WHERE THEY WERE PREVIOUSLY NON-EXISTENT. THIS WAS RAPIDLY ACCOMPLISHED AND THEY LEFT THE SITE ALL CLEANED UP, INCLUDING ANY STRAY ROOFING NAILS.

BECAUSE THE REPAIR WAS RELATIVELY SMALL AND SPECIALIZED, WE HAD A VERY DIFFICULT TIME FINDING A COMPANY TO DO THE WORK. THE MOST DIFFICULT PART OF THE PROCESS WAS FINDING A COMPANY TO CALL US BACK AND/OR GIVE US AN ESTIMATE. JIM KOSLOSKI CALLED US BACK RIGHT AWAY, AND WAS VERY COURTEOUS AND TIMELY IN ALL OUR ENCOUNTERS. HIS BID CAME IN AT 1/3 OF ANOTHER COMPANY'S (THE OTHER COMPANY RECV'D SIMILAR OVER-PRICED REPORTS) AND THE WORK WAS VERY WELL DONE. I'D HIGHLY RECOMMEND WORKING WITH DAN NETKO AND, ESPECIALLY, JIM KOSLOSKI.

POOR COMMUNICATOR. SIGNIFICANTLY LATE FOR APPOINTMENT. DID NOT COME PREPARED. MISQUOTED FIRST TIME. BE CAREFUL.

DAN NETKO AND CREW WERE PROMPT AND COURTEOUS. THEY ALWAYS REMOVED THEIR SHOES AND BOOTS UPON ENTERING THE HOUSE. THE CLEAN UP WAS GOOD AND THE JOB WAS COMPLETED ON TIME. THEY ALWAYS CHECKED ON OUR SATISFACTION WITH BOTH THE PRODUCT AND SERVICE.

I THINK HE'S EXCELLENT OVER ALL. VERY PROFESSIONAL. HE WAS WAY ABOVE EVERYONE ELSE. HE ASKED FOR SALE. FOLLOWED UP ON PHONE CALL. HE WAS VERY GOOD.

THEY WERE ON TIME, WORKED EXTREMELY WELL, AND WERE VERY, VERY NEAT.

VERY SATISFIED WITH THE QUALITY OF WORK AND COST ESTIMATE IN LINE WITH OTHER CONTRACTORS. CAN RECOMMEND AND HAVE DONE SO.

EXCELLENT WORK. GREAT ATTENTION TO DETAIL. DAN KEPT US WELL INFORMED OF PROGRESS BEFORE AND DURING THE INSTALLATION EFFORT AND CLEANED UP NICELY AFTER THE WORK WAS COMPLETED.

VERY RESPONSIVE, QUALITY SERVICE. LOVE JIM!

I EMAILED DAN NETKO FOR AN APPOINTMENT FOR AN ESTIMATE, USING THE LINK FROM THEIR WEBPAGE. THEY DIDN'T CHECK THEIR EMAIL FOR OVER A WEEK. FINALLY THEY CALLED ME TO FIND OUT WHAT I NEEDED, TOOK SOME INFO AND TOLD ME THAT DAN WOULD BE CALLING ME BACK. OVER A WEEK LATER, DAN LEFT ME A VOICEMAIL, STATING THAT HE NEEDED MORE CONTACT NUMBERS. I HAVE ONLY THE ONE, SO I LEFT HIM A MESSAGE BACK TELLING HIM SO, AND GIVING HIM AN IDEA OF HOURS I COULD BE CONTACTED. I HAVEN'T GOTTEN A RETURN PHONECALL FROM THEM TO DATE, IT HAS BEEN ALMOST A MONTH SINCE FIRST CONTACT.

THEY DID BEAUTIFUL WORK. EVERYTHING WAS LINED UP PERFECTLY. HE WORKED SO HARD AND NEVER TOOK A BREAK. HE SPENT TWO FULL DAYS. I COULD NOT BE MORE PLEASED.

JIM WAS VERY GOOD EXPLAINING TO ME THE PROBLEMS WITH THE OLD FLASHINGS. EXPLAINED TO ME THE OPTIONS FOR REPAIRS. WAS ABLE TO COMPLETE THE REPAIR THE SAME MORNING. WOULD DEFINITELY USE THEM AGAIN FOR ANY ROOFING NEEDS.

WE DEALT WITH JIM AS THE JOB SUPERVISOR. HE WAS GOOD ON HIS WORD THE ENTIRE JOB. PROMPT and PROFESSIONAL. SCOTT and SON DID THE SOFFIT and FASCIA, NICE JOB. THE GUTTERS WERE CUT A LITTLE LONG ON A COUPLE ENDS BUT THIS WAS FIXED RIGHT AWAY. MIKE DID THE GARAGE DOOR. WORKING WITH THEM WAS PLEASANT. JIM HANDLED ANY PROBLEMS WELL. WE WILL USE THEM TO DO SIDING ON THE HOUSE. AS THEY WERE A GOOD TEAM WORKING FOR US.

JIM KOSLOSKI SPENT A LOT OF TIME WITH ME TRYING TO DETERMINE THE SOURCE OF MOISTURE ON THE UNDERSIDE OF THE PLYWOOD ROOF DECKING AND MADE PHONE CALLS ON MY BEHALF. CREW WORKED FAST; CLEANED UP WELL. WAS IMPRESSED BY THE CUSTOMER SERVICE PROFESSIONALISM OF JOAN IN OFFICE WHEN JIM OUT OF TOWN FOR PART OF JOB.

THE ROOF CREW WAS PROMPT AND REPLACED THE ROOF WITHIN 3 DAYS OF SCHEDULING THEM. THE GUTTER CREW CAME A LITTLE OVER A WEEK LATER, DUE TO A SCHEDULING CONFLICT. HOWEVER, AFTER I CALLED JOAN SHE RESCHEDULED THE CREW AND THEY WERE OUT THERE THE NEXT DAY. OVERALL, A VERY GOOD EXPERIENCE. THE CREWS DID A GREAT JOB AND CLEANED UP ALL DEBRIS!

DAN HAD NOT INSTALLED AN OCTAGON WINDOW BEFORE, BUT DID A GOOD JOB FINDING A NICE WINDOW FOR US AND INSTALLATION WAS GREAT. HE WORKED HARD TO FIND THE SHADE OF BLUE SIDING WE WANTED (WE WERE PICKY, HE WAS PATIENT and RESOURCEFUL). HE RESOLVED AN ISSUE WITH THE CITY OF PLYMOUTH INSPECTOR PROMPTLY AND EFFECTIVELY.

CALLED TO SCHEDULE AN ESTIMATE. DAN CALLED BACK TO ASK ME TO MEASURE THE GARAGE MYSELF AND CALL HIM BACK WITH THE NUMBERS. AFTER I GAVE HIM THE MEASUREMENTS HE LEFT A VOICE MAIL THE NEXT DAY SAYING HE HAD MY QUOTE. I CALLED HIM BACK, BUT GOT HIS VOICE MAIL. CALLED HIM BACK A WEEK LATER, AND LEFT ANOTHER MESSAGE. CALLED HIM BACK 2 DAYS AFTER THAT AND FINALLY REACHED HIM AT HOME. AT THAT POINT HE SAID HE LOST MY QUOTE. WHILE HE WAS APOLOGETIC, I DIDN'T HAVE TIME TO DEAL W/THE DIS-ORGANIZATION.

DAN QUOTED $4950 TO REPLACE THE SASHES WITH MARVIN WOOD FRAME WINDOWS AND SEAL AND INSULATE AROUND THE FRAMES. HE DID NOT RECOMMEND THAT WE KEEP OUR EXISTING FRAMES. HE OFFERED TO REPLACE THE FRAMES WITH ONES HE CUT HIMSELF FOR $250-300 PER WINDOW, AN OFFER I DID NOT CONSIDER SERIOUSLY SINCE HE IS NOT A CARPENTER AND BECAUSE THE WOOD IN OUR HOME IS DISTINCTIVE AND I WOULD BE LOATH TO HAVE IT REPLACED. HE DID NOT BRING SAMPLES OR BROCHURES ABOUT HIS PRODUCT, WHICH WOULD HAVE BEEN HELPFUL IN MY DECISION-MAKING PROCESS. HE WAS EAGER TO MAKE AN APPOINTMENT RIGHT THEN AND SEEMED A LITTLE PUT OFF THAT I WANTED TO GET OTHER QUOTES BEFORE DECIDING ON A CONTRACT. WE HAVE DECIDED TO GO WITH ANOTHER COMPANY FOR OUR PROJECT.

JIM RETURNED MY CALL WITHIN A COUPLE DAYS OF RECEIVING IT. HE APOLOGIZED FOR BEING OUT OF TOWN AND NOT RESPONDING SOONER. HE CAME OUT AND GAVE AN ESTIMATE AT MY CONVENIENCE. HE WAS VERY HELPFUL. JOB WAS COMPLETED IN A TIMELY MANNER. JIM INSPECTED THE DAY AFTER COMPLETION AND DAN FOLLOWED WITH A FOLLOW UP CALL.

A LITTLE BIT OF DIFFICULTY WITH COMMUNICATION IN THE COURSE OF THE PROJECT AFTER WE ACCEPTED THE BID, IT WAS MINOR. THE QUALITY OF WORK WAS OUTSTANDING.

THEY WERE OUTSTANDING. DURING THE PROJECT WE HAD BAD WEATHER. THEY CAME OUT TO WORK EVERY CHANCE THEY GOT. DAN COULD TELL IMMEDIATELY I NEEDED MINOR CHIMNEY WORK. HE HAD A SUBCONTRACTOR DO THE WORK BEFORE STARTING THE ROOF. THEY WORKED VERY HARD. THERE WAS NO FOOLING AROUND. I DECIDED TO GO WITH NEW GUTTERS AND SOFFITS. ONCE AGAIN, HE HAD HIS SUBCONTRACTORS DO THAT PART OF THE JOB. I'M SO GLAD THAT I DID BECAUSE IT REALLY CHANGED THE LOOK OF THE HOUSE. THEIR FOLLOW UP WAS JUST WONDERFUL. THEY WOULD CALL TO KEEP ME UPDATED. THEY WOULD CALL TO LET ME KNOW WHEN THEY WOULD BE COMING TO WORK. THEY DID A GOOD CLEAN UP DESPITE IT WAS WINTER. I WAS UNDECIDED ON THE COLOR OF THE ROOF. DAN SUGGESTED LOOKING AT WHOLE SHINGLES TO DETERMINE THE COLOR. IT MADE A BIG DIFFERENCE. THEY ARE PROFESSIONAL. I CAN'T SAY ENOUGH GOOD THINGS ABOUT THEM. I FEEL LIKE I MADE FRIENDS. THE PRICE WAS EXPENSIVE, BUT I CONSIDERED IT VERY REASONABLE FOR ALL OF THE WORK THEY DID AND CONSIDER IT A REAL VALUE.

JIM, WHO GAVE US THE BID AND INSTALLED THE WINDOWS WITH DAN WAS EXTREMELY PROFESSIONAL, HAD AN EXCELLENT WORK ETHIC AND WAS VERY DETAILED. HE PATIENTLY SPENT ALOT OF TIME ANSWERING OUR QUESTIONS BEFORE AND WHILE ON THE JOB. BEAUTIFUL JOB ON THE NEW WOODWORK AROUND THE WINDOWS. A JOY TO HAVE AROUND THE HOUSE. WE ARE VERY HAPPY WITH THE COMPLETED WORK. SIDING CREW WAS EQUALLY DETAILED AND WE'VE RECEIVED LOTS OF POSITIVE COMMENTS FROM OUR NEIGHBORS. UNSEEN DAMAGE UNDER OLD SIDING WAS PROMPTLY FIXED FOR A MINIMAL CHARGE. THEY DID A GREAT JOB CLEANING UP AFTER THE JOB. JOAN IN THE OFFICE WAS ALWAYS ON TOP OF THINGS. KEEPING US UP TO DATE ON THE SCHEDULES AND TAKING CARE OF THE DETAILS. ALWAYS RESPONDED PROMPTLY TO OUR CALLS. THEIR PRICE BEAT THE 4 OTHER BIDS RECEIVED FROM ANGIE'S LIST COMPANIES BUT THE MAIN REASON WE CHOSE DAN NETKO'S WAS BECAUSE OF JIM. WE TRUSTED HIM AND LIKED HIM FROM THE BEGINNING AND THAT DIDN'T CHANGE THROUGHOUT THE JOB.