DL Tile

THIS IS JUST AN ADDED REPORT ON DL TILE. HE DID A GREAT JOB INSTALLING TILE IN 3 BATHS AND LAUNDRY ROOM....RECENTLY WE HAD NEW TOILETS PUT IN (IN ALL 3 BATHS). THE PLUMBING COMPANY THAT INSTALLED THE TOILETS SAID ''WHOEVER INSTALLED YOUR TILE DID A PERFECT JOB...I HAVE ONLY A FEW TIMES HAD TILE WORK DONE SO LEVEL'' I USUALLY HAVE TO ADD SOME LEVELING TO MAKE THE STOOLS EVEN.'' MAKES OUR JOB SO MUCH EASIER....SO THANKS AGAIN DAVE FOR A JOB WELL DONE....

THEY DID A GOOD THREE HOURS WORTH OF WORK. THEY RE-GROUTED AND USED SILICONE TO REPLACE THE TILE. THEY ALSO CLEANED OUT THE AREA FROM BEHIND THE TILE. WE WERE REALLY GLAD THAT THEY WERE WILLING TO DO A PARTIAL JOB. WE HAD TO WAIT A WHILE FOR THE WORK TO BE DONE, BUT IN THE END, I WAS GLAD THAT THIS COMPANY DID THE WORK FOR ME.

DAVE ANSWERED MY FIRST CALL TO HIM ON A WEEKEND. HE SCHEDULED A FREE ESTIMATE WITHIN A FEW DAYS. ALTHOUGH DAVE WAS BOOKING HIS WORK OUT SEVERAL MONTHS HE TRIED HIS BEST TO FIT MY JOB IN BETWEEN SOME OF HIS OTHER WORK TO HELP ME OUT WITH NEEDING TO USE THIS BATHROOM ASAP. EACH VISIT THAT HE SCHEDULED HE WAS ON TIME OR HE WAS PROMPT ABOUT CALLING AND LETTING ME KNOW IF HE WAS RUNNING LATE. I FELT COMFORTABLE LEAVING HIM IN MY HOME AS I WENT TO WORK. HIS PRICE INCLUDED LABOR AND NEW WALLBOARD, I PAID FOR THE TILE AND GROUT MYSELF. HE WAS POLITE, PROFESSIONAL AND VERY CLEAN.

I COULDN'T HAVE BEEN HAPPIER WITH DAVE. HE REPLIED TO PHONE CALLS PROMPTLY AND CAME WHEN HE SAID HE WOULD FOR BOTH THE ESTIMATE AND THE WORK. HE HAD GOOD IDEAS ABOUT FIXING OUR PROBLEMS. HE EVEN WENT THE EXTRA MILE, HELPING US DEAL WITH AN AESTHETIC ISSUE AT A JOINT (INSTALLING A PIECE OF MOLDING OVER THE JOINT) AND HELPING US DESIGN AND INSTALL A THRESHOLD (SOMETHING HE NOTICED, BUT WE HADN'T ASKED HIM ABOUT). DAVE'S MANNER WAS PLEASANT, EASY GOING AND FUN. I TRUSTED HIM IMMEDIATELY, AND HE DID NOT LET ME DOWN. I WOULD RECOMMEND HIM WHOLE-HEARTEDLY FOR ANY TILE PROJECT.

DAVE ARRIVED TWO DAYS AHEAD OF THE TIME ORIGINALLY SCHEDULED AND COMPLETED THE JOB WITHIN TWO DAYS. HE WORKED QUICKLY, BUT HIS ATTENTION TO DETAIL WAS METICULOUS. HE KEPT ME INFORMED ABOUT HIS SCHEDULE, WHICH SHOWED RESPECT FOR MY TIME. HE WAS A CLEAR COMMUNICATOR ABOUT THE WORK PRIOR TO STARTING AND WHEN IT WAS UNDER WAY. HE GAVE ME REFERRALS TO SEVERAL TILE SUPPLIERS TO SELECT THE TILE AND THE GROUT COLOR FOR THE JOB. HE PICKED UP THESE MATERIALS ON HIS WAY TO THE JOB. IT SHOULD BE NOTED THAT THE TILE WAS BILLED SEPARATELY FROM DAVE'S CHARGE, WITH THE UNDERSTANDING THAT I WOULD PAY FOR IT WHEN IT WAS DELIVERED TO MY HOUSE. I BELIEVE THAT THE COST FOR IT REFLECTED THE DISCOUNT THAT ONE GETS THROUGH HIM. HE LEFT TO ME THE TASK OF SEALING THE GROUT BECAUSE HE THOUGHT I WOULD HAVE NO DIFFICULTY WITH THAT TASK. HE CLEARLY TAKES GREAT PRIDE IN THE QUALITY OF HIS WORK. I RECOMMEND HIM WITHOUT QUALIFICATION.

HE WORKS ON HIS OWN AND DID A GOOD JOB. HE CALLED WHEN HE WAS NOT ABLE TO MAKE IT ONE DAY, WELL IN ADVANCE. HE WAS SO PROFESSIONAL. PRICE WAS REASONABLE. VERY PLEASED WITH THE END RESULTS.

HE WAS FAIR IN HIS PRICING. HE WAS NEAT, ON TIME AND ALWAYS RETURNED MY CALLS PROMPTLY.

LIKED DAVE VERY MUCH. EXCELLENT WORK. THE TILE LOOKS GREAT AND HE USED ARTISTIC FLAIR IN HOW HE LAID IT.

THE TILE AND GROUT FOR DAVE WE SUPPLIED TO INSTALL -- HE SET THE TILE ONE DAY AND THEN CAME BACK ANOTHER DAY (AFTER TILE SET) TO DO THE GROUT AND FINISH THE JOB. WE SEALED THE GROUT OURSELVES AFTER THE GROUT CURED. DAVE DID A GREAT JOB, VERY PROFESSIONAL, TIMELY AND CLEAN WORK. ALONG WITH DOING GREAT WORK, WE VERY MUCH ENJOYED HIM AND WOULD HAVE HIM BACK IN A HEARTBEAT TO DO OTHER TILE WORK AS NEEDED.

THE WORKMANSHIP IS EXCELLENT. AFTER 2 PREVIOUS SHOWER INSTALLATIONS IT IS FINALLY DONE RIGHT. DAVE SAID HE WOULD START THE JOB ON 2/04 AND THE JOB WOULD TAKE 4-5 DAYS. HE MET THE SCHEDULE EXACTLY. AMAZING! OUR PROPERTY MANAGER AND RENTERS REPORTED THAT HE WAS PROMPT, POLITE, VERY CLEAN AND KNOWLEDGEABLE. HE EVEN WENT OUT OF HIS WAY TO KEEP THE DUST DOWN FOR ONE OF THE RENTERS WHO HAS DUST ALLERGIES.

DAVE CAME IN, ASSESSED THE PROBLEM, ACCURATELY DIAGNOSED AND REPAIRED THE PROBLEM IN A NEAT, ORDERLY, FRIENDLY, AND PROMPT FASHION.

WE HAD MAJOR WORK DONE ON OUR HOME LAST SUMMER/FALL. DAVE WORKED AROUND OUR SCHEDULE AND DID THE JOB EXACTLY WHEN WE ASKED HIM TO. THE JOB WAS COMPLETED ABOUT FIVE MONTHS AGO AND WE HAVE HAD ABSOLUTELY NO PROBLEMS. WOULD RECOMMEND HIM WITHOUT HESITATION.

DAVE IS GREAT TO WORK WITH AND IS RESPONSIVE TO CLIENT NEEDS. WORK IS EXACTLY AS DESIRED, AND HE WORKS WITH THE CLIENT IN A POSITIVE AND RESPECTFUL MANNER. WE WILL HIRE HIS SERVICES AGAIN FOR OUR FUTURE PROJECTS. BEST SUB-CONTRACTOR WE HIRED DURING OUR WHOLE HOUSE REMODEL.

DAVE RESPONDED QUICKLY TO MY CALL AND WAS WILLING TO WORK WITHIN MY SCHEDULE. HE HAD TO WORK AROUND A WINDOW USING SUBWAY TILE AND INCORPORATE A DECORATIVE BOARDER. IN ADDITION, HE WAS WILLING TO USE MATERIALS I HAD ALREADY PURCHASED AND GAVE ME A LOT OF ADVICE FOR DOING MY OWN TILE JOB.

HOWEVER, WHEN I CONTACTED HIM TO SCHEDULE THE WORK (TWO MONTHS OUT), HE INSISTED ON A A 'SCHEDULING FEE' OF 50% DOWN. I CAN UNDERSTAND AN UP FRONT PAYMENT IN SOME CASES (IF THE CONTRACTOR HAD SIGNIFICANT UP FRONT COSTS FOR MATERIALS FOR EXAMPLE), BUT IN THIS CASE WE WERE SUPPLYING AND INSTALLING THE SUBSTRATE, AND SUPPLYING ALL OTHER MATERIALS (MORTAR, TILE AND GROUT), SO DL TILE HAD NO UP-FRONT COSTS -MERELY LABOR COSTS AT INSTALLATION. EVERYTHING WE HAVE EVER READ CAUTIONS AGAINST PAYING IN ADVANCE OF JOB COMPLETION. TO REQUIRE 50% DOWN UNDER THE GUISE OF A 'SCHEDULING FEE' IS LUDICROUS, AND IN OUR OPINION, BAD POLICY. FURTHERMORE, WE THINK IT UNFORTUNATE THAT THIS POLICY EXISTS BECAUSE WE TRULY FELT DAVE WAS THE RIGHT PERSON FOR THE JOB. IF THE POLICY WAS CHANGED WE WOULD HAVE NO RESERVATIONS ABOUT HIRING DL.

DAVE HAS A GREAT PERSONALITY, AND IS FUN TO HAVE AROUND. HE WORKS SO FAST HIS HOURLY RATE SEEMS QUITE HIGH. BUT TO PUT THIS IN PERSPECTIVE (FOR ME ANYWAY), I HAD A DIFFERENT, SMALLER BATHROOM TILED FOR ABOUT TWICE THE PRICE BY SOMEONE ELSE.

HE DID A TERRIFIC JOB, THE TILE IS BEAUTIFUL! HE'S VERY PUNCTUAL AND I WOULD RECOMMEND HIM!

DAVE DOES GREAT WORK, WE WILL DEFINITELY HIRE HIM AGAIN. VERY RESPONSIVE, ANSWERED PHONE CALLS, SHOWED UP WHEN PROMISED, AND DID HIGH QUALITY WORK. EXCELLENT ALL THE WAY AROUND!

HE'S ON TIME, CLEAN, AND THE WORK IS BEAUTIFUL. HE QUOTED A PRICE, WHICH WAS LATER REDUCED. HE CALLED US RIGHT BACK. DID WORK FOR US ON THE WEEKEND. I EVEN REFERRED HIM TO A RELATIVE.

DAVE IS THE OWNER/WORKER. HE WAS VERY POLITE AND DID AN EXCELLENT JOB!

DAVE DID AN EXCELLENT JOB. I WOULD HIRE HIM AGAIN IN A MINUTE. HIGHLY RECOMMEND HIM. THANKS!

HE WAS EASY TO WORK WITH, CREATIVE, AND DID AN EXCEPTIONAL JOB. IT WAS SUCH A PLEASURE TO DO BUSINESS WITH SOMEONE WHO IS RELIABLE, RESPECTFUL OF YOUR HOME, (DAVE COVERED ALL RELEVANT FLOORS AND CLEANED UP EVERYTHING) AND PERSONABLE. WE WOULD NOT HESITATE TO RECOMMEND HIM.

DAVE CALLED BACK THE SAME DAY I CALLED AND SET UP AN APPOINTMENT FOR THE FOLLOWING WEEK FOR AN ESTIMATE. HE NOT ONLY TILED BUT REMOVED AND REPLACED THE BASEBOARDS, TRIMMED DOOR JAMBS, AND CUT DOOR THRESHOLDS. HE ALSO ORDERED AND PICKED UP THE TILE, GROUT, AND OTHER MATERIALS. HE FIT US INTO HIS SCHEDULE THE FOLLOWING WEEK IN BETWEEN OTHER JOBS SO IT TOOK HIM 3 HALF DAYS TO COMPLETE. HE CLEANED UP EVERY NIGHT BEFORE LEAVING AND DID NOT LEAVE A BIG MESS. WE ARE VERY HAPPY WITH THE RESULTS. DAVE IS VERY PLEASANT TO WORK WITH AND I WOULD RECOMMEND HIM TO ANYONE.

DAVE MET WITH US INITIALLY TO DISCUSS AND QUOTE THE INSTALLATION OF KITCHEN BACKSPLASH TILE. HE PROVIDED EXCELLENT GUIDANCE IN TYPES OF TILE AND GROUT PLUS DIFFERENT TECHNIQUES OF INSTALLATION. WE ORDERED THE TILE (WHICH TAKES QUITE A WHILE) FROM MINNESOTA TILE AND WHEN IT ARRIVED SCHEDULED DAVE ABOUT A WEEK OUT. DAVE AND GEORGE (ASSIST) SPENT FROM 10:00 TILL 8:00 THAT NIGHT CUTTING AND INSTALLING A PATTERN OF DIAGONALS, EDGING, BORDERS, AND PAINTED MURAL TILES. THEY RETURNED THE NEXT DAY TO GROUT. THROUGHOUT THE ENTIRE PROCESS BOTH WERE VERY CAREFUL OF EXISTING CABINETRY, COUNTERS, FLOORS, AND CARPETS AND PROTECTED ALL WITH TARPS, PAPER, & CARPET RUNNERS. THE INSTALLATION WAS CHALLENGING DUE TO THE COMPLEXITY OF THE ALIGNMENT AND CUTS, BUT DAVE AND GEORGE DID A WONDERFUL JOB. WE ARE VERY PLEASED WITH THE WORK, PRICE, AND THEIR CARE OF OUR PROPERTY. WE WOULD HIGHLY RECOMMEND THEM FOR FUTURE WORK.

DAVE'S A GREAT GUY. ALWAYS ON TOP OF THINGS. REMAINED IN CONTACT WITH ME THROUGHOUT. ADHERED TO SCHEDULE THAT WAS BOOKED 5 WEEKS IN ADVANCE. QUALITY TILING JOB, PROFESSIONAL, FAIR PRICING, A GOOD MANAGER OF HIS WORK. I'LL BE USING HIM AGAIN THIS YEAR TO RETILE MY MAIN BATH.