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Joel Smith Heating & Air Conditioning, Inc.

Heating and Air Conditioning

About us

At Joel Smith Heating & Air Conditioning, Inc., we are your full-service heating and air-conditioning experts. We have been a family owned and operated business serving the twin cities suburbs since 1994. We have a field experience of 29 years. Let us help you create a custom comfort environment for your home. Having a positive customer relationship is at the foundation of our business philosophy. We are committed to servicing each individual customer with innovative indoor comfort systems, and we use only high-quality products that deliver optimal levels of efficiency, performance, and reliability. That, along with professional installation and affordable prices, makes Joel Smith Heating & Air Conditioning the trusted choice for your family’s comfort.

Business highlights

31 years of trusted experience

Services we offer

HEATING, AIR CONDITIONING, INSTALLATION AND REPAIR, NEW CONSTRUCTION AND REMODELING, LIGHT COMMERCIAL, RETROFIT/ CHANGE OUT, INDOOR AIR QUALITY, SERVICE/ MAINTENANCE, ACCESSORIES: HUMIDIFIERS, AIR CLEANERS, HRV, ZONE SYSTEMS, FIREPLACES.

Services we don't offer

DUCT CLEANING.

Amenities

Free Estimates
Yes
Senior Discount

0%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.986 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 51-75 of 86 reviews

Michael S.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: ...........................................................
Rating CategoryRating out of 5
Yes, I recommend this pro

Penny S.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Steve W.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
Very well - as Joel said it would.
Description of Work: Replaced two space heaters in duplex

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Paul W.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
It was excellent.
Description of Work: It was a diagnostic for a furnace problem.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Valerie S.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Everything went perfectly. From the bid to the installation and the rebate. Great office staff. Professional installers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

David S.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
Everything went good, complaints.
Description of Work: I am a contractor and after dealing with 5 HVAC guys over the years I think I found one I can work with. I have known this company for over a decade but finally decided to give them a shot after seeing their reviews, I couldn't have been happier. Their hourly rate is a little higher than the average but they had all the tools necessary, which in the long run saves money.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$860

Joel B.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Date of service 4/2013. Cost $9600. New HVAC and water heater.
Rating CategoryRating out of 5
Yes, I recommend this pro

Marlene S.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Install Ruud 95% furnace and 3ton 15.5 seer ac. |They do excellent work and do a very good clean up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John O.
04/2012
5.0
heating & air conditioning/hvac
  + -1 more
I called for an appointment because I was so pleased with their work when I had them install a new furnace and A/C several years ago. They answered immediately and responded within a quick time period. The tune up was completed professionally and then checked out my problem with the humidifier. The problem was assessed and a cause for the humidifier's pad and tray failure was attributed to the very pure water that we have in this part of the city. A part was needed to be ordered. They returned within a couple days with the part and quickly installed it.
Description of Work: Furnace Tuneup. Cleaned flame sensor, washed and cleaned the accuclean filter system, checked safety systems. Repaired and replaced humidifier filter tray and pad.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$202

Richard K.
04/2012
5.0
heating & air conditioning/hvac
  + -1 more
They did a great job! They always do good work for us when they come.
Description of Work: They repaired an electronic air cleaner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ANNA M.
04/2012
5.0
gas leak repair, heating & air conditioning/hvac
  + 0 more
Everything they do for me is excellent. They explain everything thoroughly and do great work. They were also able to make some recommendations for me that would help with what my home needs. They also did a small job for me free of charge, I wanted to pay but they insisted that it was such an easy job that only took 15 minutes so they did not charge me. They have definitely gone above and beyond my expectations. They do exemplary work every time they come to my home. They really care about their customers satisfaction. I would not go to anyone else! I would recommend them to anyone.
Description of Work: I just moved in to my home about 2 years ago and they originally put in our new gas line for our dryer. I found some condensation on the back end of my furnace on the floor, so they came out to fix that as well. They repaired my downdraught vent behind my kitchen range. They also put in a 4 inch blower in my furnace for me, which was $450. Recently they came to do a A/C unit check and add freon for me as summer is coming up (this is what the price reflects). They also replaced the humidifier that is attached to my furnace as it was calcified and not working properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$142

DIANNE P.
04/2012
5.0
heating & air conditioning/hvac
  + -1 more
I am extremely pleased with everything they have done for me.
Description of Work: They work on my furnace for me. They usually come out about twice a year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Phyllis H.
04/2012
5.0
gas leak repair, heating & air conditioning/hvac
  + 0 more
The work went very well! We were very pleased with them. They were very responsive with all of their work. With our cook top, the hood had to be installed a certain way in order for everything to work properly and they did a great job!
Description of Work: We had a hood installed above our cook top. They also installed a new furnace for us. I do not recall the exact date! It may have been last year or the year before!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

LARRY C.
04/2012
4.0
heating & air conditioning/hvac
  + -1 more
I had no problems with them at all. The price was reasonable and they didn't charge me to come out. The overall experience went very well.
Description of Work: I had them replace a blower motor for me.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

JUDY M.
04/2012
5.0
heating & air conditioning/hvac
  + -1 more
They are such a great company! I could not think of them more highly. They are very professional and extremely honest. I was extremely pleased with their work. They cleaned up after themselves and did their work so efficiently. I really feel like I lucked out by using them.
Description of Work: They put in a brand new furnace and water heater for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John M.
01/2012
5.0
heating & air conditioning/hvac
  + -1 more
I acquired several bids for my furnace replacement and Smith's bid was very competitive, but was not the least expensive (hence the B rating). Yet, the impression that Joel Smith left on me made him the clear choice. Unlike other installers, he performed a thorough heat loss analysis of my house that made me comfortable with the size of furnace that he recommended. Other "eye-ball estimate" installers had suggested differing sizes and choosing the right BTU furnace is a very important component for efficiency and comfort. His friendly staff installed the unit on-time, cleaned the area sufficiently and made themselves available for questions. The main reason for my glowing review is the following. Even though I purchased a Ruud furnace, rated as one of the top brands for reliability, I was one of the few unlucky buyers who did have a significant problem with my furnace. There is little need to have you read every detail of this history, so suffice to say that Joel Smith went beyond any of my past experiences with other contractors to make certain that the problem was solved in-excess of my expectations. They not only replaced numerous parts under warranty in an attempt to rescue the original unit, but in the end, they even negotiated on my behalf with the wholesaler and factory to have my furnace completely replaced with a superior unit under warranty. Needless to say, they will be hearing from me when my turn-of-the-century A/C rolls over. Joel and his staff are simply the most customer-oriented company that I may have ever done business with.
Description of Work: Replacement of furnace with a 120K BTU, 95.6% high-efficiency Ruud.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,100

James S.
09/2011
5.0
heating & air conditioning/hvac
  + -1 more
It went very smoothly. They were done in about 1.5 days. I had to get a gas line run from the street to the house and they returned and hooked up the new furnace when the line was complete. II'm glad I picked this compant, as the boys are easy to deal with and also do a fine job.
Description of Work: We switched from oil heat to natural gas and also replaced the central air. They installed a new gas manifold for the furnace and for any other gas appliances in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Carolyn V.
09/2011
5.0
heating & air conditioning/hvac
  + -1 more
Serviceman arrived on time. Answered all questions and fixed the problem.
Description of Work: During the hottest part of this past HOT summer, my A/C was dripping condensation onto wood floor of utilities room. Serviceman re-wrapped copper wires in the front of the unit with insulating tape and reinforced existing exterior insulation of duct work. He also cleared the drain from the evaporator tray. In addition, all steps of a normal A/C check up were performed to verify that A/C was in proper working condition.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

THOMAS B.
05/2011
5.0
heating & air conditioning/hvac
  + -1 more
They were excellent. They did a good job. They are nice to work with. They are easy to deal with. Their employees are pleasant. I highly recommend them. Price wise I presume they are competitive. I would use them in the future
Description of Work: We used JOEL SMITH HEATING & AIR CONDITIONING INC to put in a central heating and air-conditioning unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

THOMAS B.
05/2011
5.0
heating & air conditioning/hvac
  + -1 more
They were excellent. They did a good job. They are nice to work with. They are easy to deal with. Their employees are pleasant. I highly recommend them. Price wise I presume they are competitive. I would use them in the future.
Description of Work: We used JOEL SMITH HEATING & AIR CONDITIONING INC to put in a central heating and air-conditioning unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Brad B.
02/2010
5.0
heating & air conditioning/hvac
  + -1 more
Work has been really good from them. They are very professional and we?ve really enjoyed having them in our house. They showed up on time, they installed exactly what they said they were going to, and it works the way it is supposed to.
Description of Work: Joel Smith Heating & Air Conditioning has been working on the dampener of our heating and cooling system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

PENNY S.
08/2008
5.0
heating & air conditioning/hvac
  + -1 more
Exceptionally courteous, neat and clean and on time. Informative and helpful.
Description of Work: Replaced Heating Unit and Air Conditioner with High-efficiency models, also Hot Water Heater. Provided materials for energy rebate and did a great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

KATE T.
08/2008
5.0
heating & air conditioning/hvac
  + -1 more
May 19, 2006: Please pat your fellows on the back! They arrived on time when they said they would dealt with problems as they arose found needed solutions in a timely manner consulted with other professionals as necessary for our difficult installation (rather than pretend they had all the answers, which I consider the true mark of a professional) AND cleaned up after themselves. All in all you accomplished what you said you would do when you said you d do it at the cost you said you d do it for can t ask for much more.
Description of Work: We decided that since our townhouse had been built in 1984 it was time to replace everything now that we had retired .. BEFORE we started to have problems in the middle of winter .. or while we were out of town. We interviewed several contractors. My husband and I feel we are pretty good judges of character after many years in business .. Joel was not the highest bid nor the lowest but we felt he knew what he was doing AND he was a man of character. That is exactly what he proved to be. The work was done in 2006 .. two years later I can call Joel on the telephone and he is Jonny on the Spot to take care of any adjustment or question I have on our somewhat complicated Heat Pump Furnace/Central Air system or any other thing I may ask! He works all over the Twin Cities .. his Ham Lake address belies his access to work .. don't let that stop you .. this man is a working machine! I am going to place below my thank you note to him after the installation. One thing I especially liked was Joel's confidence in his ability to be able to say "I don't know .. I'll call in the experts.". One issue was because I had researched on the internet and wanted a certain fancy dancy computerized setback thermostat that Joel's computer guy had a question on .. Joel got expert advise .. liked the thermostat so much he said he was going to start using it on other heat pump installations! He has the years of experience and confidence to be able to say "I don't know .. but I'll find the answer." I REALLY liked that .. it really make me feel so confident in the accuracy of the installation process. Two years later we are just delighted with our utility bills with our heat pump!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

SAXE R.
06/2007
5.0
heating & air conditioning/hvac
  + -1 more
They did a great job. Workman were very thorough and attentive to detail and I recommend them for anyone.
Description of Work: Removed an oil burner and replaced it with a high efficiency gas furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

09/2005
5.0
heating & air conditioning/hvac
  + -1 more
IT WAS A GOOD EXXPERIENCE. THE REPAIRMAN WAS ON TIME. HE QUICKLY FOUND THE PROBLEM AND FIXED IT. HE ALSO SAID THE AIR CONDITIONER COULD BE FIXED PERMANENTLY PRETTY INEXPENSIVELY. HE SAID IT DIDN'T NEED TO BE REPLACED.
Description of Work: MY AIR CONDITIONER WAS REFILLED AND INSPECTED. IT WAS FOUND TO BE LEAKING AND HE TOLD ME WHAT TO DO TO FIX IT.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Contact information

13915 Lincoln St NE Ste E, Andover, MN 55304

http://www.jsmithhvac.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning

FAQ

Joel Smith Heating & Air Conditioning, Inc. is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Joel Smith Heating & Air Conditioning, Inc. accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Joel Smith Heating & Air Conditioning, Inc. offers free project estimates.
No, Joel Smith Heating & Air Conditioning, Inc. does not offer eco-friendly accreditations.
Yes, Joel Smith Heating & Air Conditioning, Inc. offers a 0% senior discount.
No, Joel Smith Heating & Air Conditioning, Inc. does not offer emergency services.
No, Joel Smith Heating & Air Conditioning, Inc. does not offer warranties.
Joel Smith Heating & Air Conditioning, Inc. offers the following services: HEATING, AIR CONDITIONING, INSTALLATION AND REPAIR, NEW CONSTRUCTION AND REMODELING, LIGHT COMMERCIAL, RETROFIT/ CHANGE OUT, INDOOR AIR QUALITY, SERVICE/ MAINTENANCE, ACCESSORIES: HUMIDIFIERS, AIR CLEANERS, HRV, ZONE SYSTEMS, FIREPLACES.
DUCT CLEANING.

Contact information

13915 Lincoln St NE Ste E, Andover, MN 55304

http://www.jsmithhvac.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM