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Stellar Appliance Service LLC

Appliance Repair, Appliance Repair - Small

About us

Your technician will be fully vaccinated. Our goal is to provide you with a positive service experience, at affordable rates. Over 30 years experience servicing all brands of kitchen and laundry appliances. We're able to get you scheduled sooner than most other companies. Service completed promptly and professionally, with upfront pricing. Office hours - Monday thru Thursday 9:00-4:00. After hours-weekends, send us a message.

Business highlights

6 years of trusted experience
Family Owned & Operated

Services we offer

Servicing all brands of kitchen and laundry appliances

Services we don't offer

We do not install appliances, although we can usually correct a sloppy or incorrectly installed unit.

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.072 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 26-50 of 72 reviews

Betsy B.
10/2020
5.0
appliance repair
  + -1 more
Duane and in communicating time of visits etc, his wife, Debbie were fabulous, professional, efficient, masked, and even came in a little under the estimate in terms of the price of the repair. I recommend them to everyone!
Description of Work: Washing machine repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$74

Joy B.
10/2020
5.0
appliance repair
  + -1 more
The repairman was very friendly and professional! I would highly recommend!
Description of Work: Dryer checked

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Debi P.
10/2020
5.0
appliance repair
  + -1 more
He came in assessed the problem. Fixed it right away. Explained the problem. I've been happy ever since. Will use their services again.
Description of Work: Refrigerator repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Michael L.
10/2020
5.0
appliance repair
  + -1 more
I had two separate appliances that needed repair. and Duane fixed them both. Came out and diagnosed the issue gave us a quote, then ordered the parts, and came back to install the parts. Very professiona,l very easy to work with. Would recommend to anyone without hesitation.
Description of Work: Leaking Washer and dryer that wouldn't heat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

Melissa F.
10/2020
5.0
appliance repair
  + -1 more
Duane quickly identified the problem and had a part ordered and installed within 2-days. He and Debbie are a great team, she notified me of when to expect him and when he was on his way. Very professional and friendly! I highly recommend!
Description of Work: My 7-year old GE Adora refrigerator stopped cooling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Frank I.
09/2020
5.0
appliance repair
  + -1 more
Completely satisfied with service. Would definitely use again and highly recommend.
Description of Work: Refrigerator Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eric P.
09/2020
5.0
appliance repair
  + -1 more
I loved working with Stellar! I made one call and got Debbie the info on my oven, error codes, and what I thought was wrong. She then asked if I wanted to be texted or called, and I asked for texting. It was wonderful! A few minutes later she texted me the next available time, I oked it, then she texted when the service technician was on his way. The service tech REALLY knew his stuff. He showed me how he diagnosed the issue so it was super clear what the problem was (a bad igniter). Then he went to work fixing it. Unfortunately, the first igniter he brought in was broken in shipping (they are very fragile), but he had another one in his truck!! He even laid down a shipping blanket so none of the metal parts would scratch my floor. I could not have asked for a better appliance repair experience.
Description of Work: Fix oven igniter

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Carol F.
09/2020
5.0
appliance repair
  + -1 more
He showed up on time and had the right part with him. I couldn't ask for more.
Description of Work: Wash machine repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$198

Jill M.
09/2020
5.0
appliance repair
  + -1 more
The repair was done in a timely manner. The service man was friendly and professional - saved me from having to buy a new stove.
Description of Work: My oven wouldn't heat; turns out the element was no longer working.
Rating CategoryRating out of 5
Yes, I recommend this pro

Clyde G.
09/2020
5.0
appliance repair
  + -1 more
Outstanding. Did not rush to get paid. Instead waited days later until confirmation that everything was operative. Very impressive and professional.
Description of Work: Replace compressor on refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maher S.
09/2020
5.0
appliance repair
  + -1 more
Debbie and Duane were great. They fit me in right away, despite a packed schedule. They tried to help me diagnose it over the phone and were not pushy at all. Turned out to be an easy fix. Very fair prices and kind people!
Description of Work: Dryer Diagnostic and fix

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Helen G.
08/2020
5.0
appliance repair
  + -1 more
I have never never never had a company be this honest !!! Debbie and Duane Cogar are awesome !!! If anyone that is reading my review needs any Appliance work and you dont call this company then you deserve to be ripped off !!!
Description of Work: 2 Freezers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Danielle W.
08/2020
5.0
appliance repair
  + -1 more
One visit. Completely fixed in 30 mins. Excellent service.
Description of Work: Broken Oven

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Janaya C.
08/2020
5.0
appliance repair
  + -1 more
Our technician was excellent. We thought we would have to order a part and schedule another visit but he was able to fix it in a matter of an hour. If we knew it would be this easy and affordable to have fixed, we would've called months ago. Thanks so much!
Description of Work: Washing Machine Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Angela E.
07/2020
5.0
appliance repair
  + -1 more
The service and care we received was excellent.
Description of Work: Gas Dyer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Don M.
07/2020
5.0
appliance repair
  + -1 more
Repair person was very knowledgeable. He found the problem quickly. A part needed to be ordered. And they placed the order and called me to schedule a date for the installation of the part. They came and he installed the part and my dishwasher works like new!
Description of Work: Dishwasher repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179.82

KATHY F.
07/2020
5.0
appliance repair
  + -1 more
Wonderful. Removed ice from freezer. Replaced panel. Timely. Kept me informed about appointments and arrival of part.
Description of Work: Electronic panel

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Paul S.
07/2020
5.0
appliance repair
  + -1 more
Needed a refrigerator repair. Company was able to come within a couple days to diagnose and couple days later to complete the repair. Everything works great. Excellent communication and responsiveness.
Description of Work: Repair Refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$385

james M.
07/2020
5.0
appliance repair
  + -1 more
The tech added more antifreeze to temporary fix it and explained we will eventually need a new frig. The cost was low for what he did.
Description of Work: The freezer part of my refrigerator was warming up. The tech new right away what the problem was, antifreeze was leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$71

Tom L.
06/2020
5.0
appliance repair, small appliance repair
  + 0 more
Excellent customer service! Fixed the problem on our GE Microwave and now we are back in operation. Highly recommended.
Description of Work: Microwave no working

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Larry H.
06/2020
5.0
appliance repair
  + -1 more
Wonderful!! Duane, the installer, was very professional and had done research online so he wouldn't be surprised by anything! Debbie, the scheduler, was very nice to work with and checked in with us to make sure everything was going well. I would DEFINITELY recommend Stellar Appliance Repair!
Description of Work: Install a new dishwasher in a remodeled Kitchen counter area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tiffany L.
06/2020
5.0
appliance repair, small appliance repair
  + 0 more
It went absolutely well. Debbie and Duane are by far the most honest and kind hearted professional individuals I've encountered in along time. Especially with all that's going on in America today. It's nice to meet kind hearted people. Im happy Duane explained everything he was doing and why. Which I love because I like to feel included and ask questions even though I know very little but willing to learn. Lol. So I would definitely recommend and call upon for any other service I may need in the near future. So if your looking for honesty & honestly good people give them a call. Because they are truly ☆Stellars in their own right!🙂 #aHappycustomer
Description of Work: Replacing a gas oven ignitor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elaine C.
06/2020
5.0
appliance repair
  + -1 more
Hose was loose and he checked everything, the rest was all good. He didn’t charge mean just to tighten the hose.
Description of Work: Stop water from flooding under wash machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Denise H.
06/2020
5.0
appliance repair, small appliance repair
  + 0 more
Great! New what he was doing. Only one service call charge even though he had to come back for installation 2 days later. Him and his wife were super nice!! I would definitely recommend them to family and friends and use him again
Description of Work: New icemaker in my refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark H.
05/2020
5.0
appliance repair
  + -1 more
Duane was very knowledgeable and polite and he was wearing a protective mask and gloves as recommended.
Description of Work: Pulled wall mount oven to replace Temperature Sensor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
    • 1
    • 2(current)
    • 3

Contact information

1339 Parkwood Ave, Ypsilanti, MI 48198

https://www.stellarapplianceservice.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
Closed
Saturday:
Closed

Licensing

Insured

Licensed*

Trade License Number
81a52115c359009b1

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

Stellar Appliance Service LLC is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 4:00 PM

Tuesday: 9:00 AM - 4:00 PM

Wednesday: 9:00 AM - 4:00 PM

Thursday: 9:00 AM - 4:00 PM

Friday: Closed

Saturday: Closed

Stellar Appliance Service LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Stellar Appliance Service LLC does not offer free project estimates.
Yes, Stellar Appliance Service LLC offers eco-friendly accreditations.
Yes, Stellar Appliance Service LLC offers a 10% senior discount.
No, Stellar Appliance Service LLC does not offer emergency services.
Yes, Stellar Appliance Service LLC offers warranties.
Stellar Appliance Service LLC offers the following services: Servicing all brands of kitchen and laundry appliances
We do not install appliances, although we can usually correct a sloppy or incorrectly installed unit.

Contact information

1339 Parkwood Ave, Ypsilanti, MI 48198

https://www.stellarapplianceservice.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
Closed
Saturday:
Closed