Richards & Swift Roofing

Roofing, Gutters, Roof Ice/Snow Removal,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

For over 25 years Richards & Swift Roofing has been providing professional roofing, insulation, siding, and gutters in Oakland, Macomb, and Wayne county. We are able to serve residential and commercial customers with quality installation and repair. Our year round 24 hour emergency service is available in case a disaster strikes your home or business. Richards & Swift Roofing is a local, family owned business. Cost is determined by the job. No travel charges. Additional DBA: James Swift Construction. Lifetime Shingles and 10 Year Workmanship Warranty. Call (248)544-3908 for a free estimate.

Business highlights

29 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Roofing Installation & Repair, Seamless Gutter Installation & Replacement, Tear Offs, Commerical and Flat Roofs.

Services we don't offer

Metal roofing Slate Roofing

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa


Photos of past projects

Reviews

4.6549 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
5%
3
2%
2
3%
1
11%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.7
responsiveness
4.6
punctuality
4.7

Filter reviews by category

Showing 501-525 of 549 reviews

Matt B.
02/2015
2.0
gutter repair
  + -1 more
.
Description of Work: I had them install gutters in my house a couple years ago - they did great work at a great price. However, I tried to contact them late last year to do another job. I tried emailing them, calling them, leaving messages for nearly a full month. I never received one response. For this reason, I would not recommend them anymore. I would be afraid that any issues with a job would result in a lack of response. I gave the work to Alloy Gutters instead who were excellent. Approx. cost of service $1000.00

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Richards & Swift Roofing
At Richards Roofing we value all of our customers and ardently strive to answer every phone call. Following any severe weather our phone lines become overwhelmed. We currently are working on implementing a new system to insure that all calls are received and responded to within a timely manner. We sincerely apologize for any inconvenience this has caused.

Jane C.
02/2015
1.0
roofing
  + -1 more
unknown
Description of Work: I called them for a roof repair based on Angie's List reviews. This was over 5 weeks ago. They have never bothered to call me back. Very bad business practice. |

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Richards & Swift Roofing
At Richards Roofing we value all of our customers and ardently strive to answer every phone call. Following any severe weather our phone lines become overwhelmed. We currently are working on implementing a new system to insure that all calls are received and responded to within a timely manner. We sincerely apologize for any inconvenience this has caused.

Kristin U.
01/2015
5.0
roofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

jeffrey K.
01/2015
5.0
roofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$13,000

Asish M.
01/2015
5.0
roofing
  + -1 more
unknown
Description of Work: He did good job and great suggestions for me.

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0

Yes, I recommend this pro

Echelle J.
12/2014
5.0
roofing
  + -1 more
Excellent job
Description of Work: Flat roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Gabriele W.
12/2014
5.0
roofing
  + -1 more
unknown
Description of Work: Old roof torn off. New roof installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Eugene Z.
12/2014
5.0
roofing
  + -1 more
unknown
Description of Work: New Roof on office building. (Flat roof)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$5,500

Aaron W.
10/2014
5.0
gutter repair, roofing
  + 0 more
unknown
Description of Work: Service call to reattach damaged gutter. Super fast response and fixed before I even got home from work the same day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Joel B.
09/2014
1.0
roofing
  + -1 more
Poor customer service.
Description of Work: Called and left VM and no call back.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Richards & Swift Roofing
We are truly sorry for missing your call. In the past few days, with the recent thunderstorms we have been inundated with phone calls. Unfortunately, our messaging system could not keep up. We also had reception issues wherein messages came in distorted and phone numbers and names could not be deciphered. Please know we are truly sorry for any inconvenience. Our goal is always to respond as promptly and efficiently as possible. We are also looking into correcting our messaging issues. We know your time is valuable; if you give us a call again we would be happy to offer you a discount.

Janet K.
07/2014
5.0
roofing
  + -1 more
unknown
Description of Work: Tear off & roof replacement including 3 sheets of plywood on house (1325 square foot ranch)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,300

KRISTIN J.
07/2014
2.0
roofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0


terry B.
06/2014
5.0
roofing
  + -1 more
unknown
Description of Work: New roof on garage and chimney cap. They did a very good job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Mike W.
06/2014
5.0
roofing
  + -1 more
unknown
Description of Work: Replaced a roof on a rental property of mine in West Bloomfield. The work came out great. I have used them before many times on my other properties.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,800

David V.
06/2014
1.0
roofing
  + -1 more
unknown
Description of Work: would not return calls

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Jennifer O.
06/2014
5.0
roofing
  + -1 more
Good
Description of Work: I had been told by another contractor I needed a new roof and sky lights. I called Richards for a 2 nd opinion . Jim came out and inspected the roof and shy lights. He told me roof looked no older than maybe 10 years and looked very good . He checked around the sky lights etc. only thing that needs done is to get tree droppings off with a leaf blower. I feel this speaks highly about his honesty as a company and will call him if I have any problems in the future

Rating CategoryRating out of 5
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

James P.
06/2014
5.0
roofing
  + -1 more
unknown
Description of Work: Replaced shingles that were damaged In a recent storm.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$400

John O.
05/2014
5.0
roofing
  + -1 more
unknown
Description of Work: Richards has the most professional roofing team I've ever seen and did an outstanding job; the entire roof plus flashing and rotted wood replacement was completed in six hours. Since we live on a hill with a retaining wall in front, the shingle bundles could not be delivered to the roof via the conveyor truck. Instead, the best the truckers could do was deliver them to the upper front lawn, meaning that the crew would have to carry the bundles up the ladder by hand. We thought this would slow the team up, but it didn't. A crew member brought them up to the work locations as needed and the work continued on schedule as promised.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$5

Michael H.
03/2014
1.0
roof snow removal
  + -1 more
.
Description of Work: They never responded to my request for an estimate to remove ice dams that they expressly called out in their promotions as a service they provide.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Mary R.
11/2013
5.0
roofing
  + -1 more
Tear off and re-shingle
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$7,400

Henry W.
10/2013
5.0
roofing
  + -1 more
It was good.
Description of Work: Full re-roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

VICKI B.
08/2013
1.0
roofing
  + -1 more
unknown
Description of Work: Left message on 8/13/2013. No return call as of yet. Sending an email today. Will update report.

Rating CategoryRating out of 5
responsiveness
1.0


WILMONT W.
08/2013
5.0
roofing
  + -1 more
does not apply
Description of Work: didnot use now may be selling home we like this co

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

beverly D.
07/2013
5.0
roofing
  + -1 more
unknown
Description of Work: Excellent ! On time and very honest!
Rating CategoryRating out of 5
Yes, I recommend this pro

EP E.
06/2013
5.0
roofing
  + -1 more
See above comments.
Description of Work: Went up on roof, checked condition of shingles, caulking around flashings, water seal protection around air vents and hardware fastening satellite dish to roof. Told me roof shingles had about 4 more years of life. Jim came out day following my call. Was very pleasant and candid. I put him in my "keeper" file.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Contact information

360 E Maple Rd Ste B, Troy, MI 48083

http://www.richardsandswiftroofing.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 AM
Tuesday:
9:00 AM - 5:00 AM
Wednesday:
9:00 AM - 5:00 AM
Thursday:
9:00 AM - 5:00 AM
Friday:
9:00 AM - 5:00 AM
Saturday:
Closed

Licensing

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutters,
Roof Ice/Snow Removal,
Insulation

FAQ

Richards & Swift Roofing is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 AM

Tuesday: 9:00 AM - 5:00 AM

Wednesday: 9:00 AM - 5:00 AM

Thursday: 9:00 AM - 5:00 AM

Friday: 9:00 AM - 5:00 AM

Saturday: Closed

Richards & Swift Roofing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Richards & Swift Roofing offers free project estimates.
No, Richards & Swift Roofing does not offer eco-friendly accreditations.
Yes, Richards & Swift Roofing offers a 5% senior discount.
Yes, Richards & Swift Roofing offers emergency services.
Yes, Richards & Swift Roofing offers warranties.
Richards & Swift Roofing offers the following services: Roofing Installation & Repair, Seamless Gutter Installation & Replacement, Tear Offs, Commerical and Flat Roofs.
Metal roofing Slate Roofing

Contact information

360 E Maple Rd Ste B, Troy, MI 48083

http://www.richardsandswiftroofing.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 AM
Tuesday:
9:00 AM - 5:00 AM
Wednesday:
9:00 AM - 5:00 AM
Thursday:
9:00 AM - 5:00 AM
Friday:
9:00 AM - 5:00 AM
Saturday:
Closed