Richards & Swift Roofing

Roofing, Gutters, Roof Ice/Snow Removal,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

For over 25 years Richards & Swift Roofing has been providing professional roofing, insulation, siding, and gutters in Oakland, Macomb, and Wayne county. We are able to serve residential and commercial customers with quality installation and repair. Our year round 24 hour emergency service is available in case a disaster strikes your home or business. Richards & Swift Roofing is a local, family owned business. Cost is determined by the job. No travel charges. Additional DBA: James Swift Construction. Lifetime Shingles and 10 Year Workmanship Warranty. Call (248)544-3908 for a free estimate.

Business highlights

28 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Roofing Installation & Repair, Seamless Gutter Installation & Replacement, Tear Offs, Commerical and Flat Roofs.

Services we don't offer

Metal roofing Slate Roofing

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa


Photos of past projects

Reviews

4.6544 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
5%
3
2%
2
3%
1
11%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.7
responsiveness
4.6
punctuality
4.7

Filter reviews by category

Showing 1-25 of 544 reviews

Gail P.
07/2024
5.0
roofing
  + -1 more
Job was done right and very efficiently. Great service overall! I would highly recommend.
Description of Work: New roof and gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Richards & Swift Roofing
Firstly, thanks for the stellar rating! We've always tried to keep up the 'Great' part in all our initiatives, but your words validate the hard work we put in, day in and day out. We hope to assist you again in the future and promise to deliver the same level of performance and dedication.

Swayla W.
10/2023
5.0
roofing
  + -1 more
If you’re looking for a reliable, honest professional roofer, look no further. I received two quotes prior to Richards Roofing and this company was honest unlike the others. The owner was professional & responsive. My roofing issue was a quick fix & extremely reasonable. Southfield, Michigan Homeowner SW
Description of Work: Two minor leaks in roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Richards & Swift Roofing
WOW! Our team could not be more grateful for your kind review, thank you [Member Name Removed]. It was our privilege to serve you.

Dan H.
09/2023
5.0
roofing
  + -1 more
Jim was the first contractor to call me back and immediately turned around a bid. He was open and honest and his crewed showed up when he said they would and they knocked the job out swiftly and efficiently. Will use again for our next roof. Great working with them.
Description of Work: New Roof

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Response from Richards & Swift Roofing
Our team could not be more grateful for your kind review, Thank you, [Member Name Removed]. It was our privilege to serve you and look forward to doing business with you in the future.

Toh A.
02/2023
5.0
gutter repair, roofing
  + 0 more
The job went well. I worked with Alex who was very friendly and respectful. He was also honest and made sure that every aspect of the contract was respected. The crew was on time and the work crew did a thorough cleanup of the property. I will definitely hire Richard & Swift for any roofing project that i have.
Description of Work: New Roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,500

Response from Richards & Swift Roofing
Our sincere gratitude for trusting us with your new roof. We are thankful for the opportunity and for your kind review.

cindy L.
09/2022
5.0
roofing
  + -1 more
I had them strip and re-roof my house and garage. Very friendly and knowledgeable. Competitive pricing , and work completed promptly. Crew was nice and timely. Complete clean up. Have already referred several friends who were extremely happy with them also. Would definitely recommend this company and will of course use them for anything else I need in the future A+++
Description of Work: New roof on house and garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Richards & Swift Roofing
THANK YOU for your gracious review! It was our pleasure to help with your roofing needs.

Evonne G.
09/2022
5.0
roofing
  + -1 more
From the initial inspection of our roof and consult, to the end result of a beautiful new roof and thorough cleanup job, getting a new roof was a great experience due to the excellent work and expertise shown by Richards and Swift Roofing!! They worked quickly and carefully, were wonderful communicating with us, and helped us purchase the perfect product for our home. We are so thankful that we called them, and are happy to recommend them to all our friends, family and neighbors!
Description of Work: Needed a new roof after storm damage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Richards & Swift Roofing
Thank you for the opportunity to help with your roofing needs and for sharing your experience with our company in your kind review of us. We are truly grateful and happy that you love your beautiful new roof.

Keri P.
09/2022
5.0
roofing
  + -1 more
Our roof is beautiful! We had them do the roof on our old house and we just had our roof done on our new house! Won’t go anywhere else!
Description of Work: Tear off and reroof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from Richards & Swift Roofing
Thank you so much for your review of our company! We are grateful we had the opportunity to serve you a second time and we are grateful for your continued business!!

Steven S.
06/2022
5.0
roofing
  + -1 more
Excellent, can't say enough good things about this company, price was way under the estimates I received from 5 other companies for the same job, showed up on time, actually early, workers were fantastic as was the workmanship, they finished the job in a very timely fashion and the clean up was perfect, office staff was great as well, if you need some roofing work done call Jim, you won't be disappointed. 10 + ⭐️'s
Description of Work: New shingles and roof repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from Richards & Swift Roofing
Thank you! We are just as happy as you are with your new roof. Our team considered it a privilege to do business with you and we are grateful for your review.

Jason B.
06/2022
2.0
roofing
  + -1 more
Everything leading up to the work was good. After the work was done, however, there were a lot of problems. Jim came out to look, saw the issues and then has ghosted for the rest of the year. I had to hire another roofing company to fix all of the issues that resulted in water leaks causing other damage to the house. Issues - didn't install flashing, installed flashing backward, didn't put shingles all of the way to the siding, had staples sticking into shingles, lost gutter pieces, didn't reattach gutters to house, and severely scratched skylight windows. The fact that the work was done poorly, was left with issues from the beginning, and then promised to come for months to fix the issues but never came leads to this poor review. Stay away from Richards and Swift (Jim Swift) roofing. The price was good, but you get what you pay for.
Description of Work: New roof installed for entire house

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$14,000

Response from Richards & Swift Roofing
Mr. [Member Name Removed], we apologize you feel as though you have been "ghosted" by Jim and our company. However, Jim did return to your home several times to help resolve your concerns; going above and beyond, taking care of things that were not part of our contract with you. Some of the items you mentioned in your review, like fixing your gutters, are an additional cost which was explained to you at the time of your estimate. Other items we are unsure of the validity as you never brought them to Jim’s attention when he was at your home. After the final conversation Jim had with you, he realized there was never going to be a point where you were completely satisfied unless you got all the extra work you wanted done for free; unfortunately, we don’t work for free. We wish you the best!

CONSTANCE M.
11/2021
5.0
gutter cleaning, roofing
  + 0 more
Jim arrived and asked me if I had any areas of concern. I told him what areas I was conserned about. He took time to look at the attic photo I had. Him and his partner got to work inspecting the roof, vents and chimney. He found a few shigles loose and he took care of them. They caulked around the vents, stink pipe and chimney. Jim informed me that over all my roof and gutters look pretty good. The pricing was good.
Description of Work: Roof inspection and maintenence

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$299

Response from Richards & Swift Roofing
Thank you for your kind review. We appreciate the opportunity to help you with your roofing needs and we are grateful for your business.

Dawn M.
10/2021
5.0
roofing
  + -1 more
I'm writing this review for my 84 year-old grandfather. I really do appreciate the service done by this company. Some shingles had blown off the roof of his home during a rainstorm. Otherwise the roof was in pretty good shape. I know that many companies could have taken advantage of my elderly grandfather and recommended an entire roof replacement. But the gentleman that came out was so honest and straightforward. He agreed that a repair was all that was needed. And the price was excellent compared to some of the other ones we had called around to get. I appreciate this companies honesty and professionalism. His roof is as good as new. I would recommend them to anyone I know.
Description of Work: Roof estimate and repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Richards & Swift Roofing
Our team couldn't be more grateful for your kind review. Thank you, it was our privilege to serve you.

Ashok B.
09/2021
2.0
roofing
  + -1 more
The roof comes with a lifetime warranty. Now there is a leak on the roof. I am trying to reach out with Jim (Owner) early today but no answer. It rings and go to voicemail. It cause problems to my business, I can consider hiring them if they will provide explanation why they can't fix the roof.
Description of Work: Roofing
Rating CategoryRating out of 5
Yes, I recommend this pro
$15,000

Response from Richards & Swift Roofing
[Member Name Removed], our goal is 100% customer satisfaction and from your review we seem to have missed the mark. During periods of heavy rain our phone rings, on average, 100 times a day. This increase in call volume causes delays in response times. Please reach out to us again at (248) 544-3908 or email at info@richardsandswiftroofing.com and we will do our best to make things right.

SANDRA D.
08/2021
5.0
roofing
  + -1 more
We had a leak in an upstairs room. Jim Swift came promptly, checked out our 20 year roof and found several places where the underlying boards were rotting. He gave us a quote, and since we had a leak, arranged to start the job the following week. Meanwhile, a couple of his crew came out and put a plastic tarp covering the whole backside of the roof to prevent further ceiling damage. The new roof looks nice and the clean-up was good too.
Description of Work: Roof tear-down, new roof installed

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Colin A.
08/2021
5.0
insulation, roofing
  + 0 more
Very well! They sent an army of guys out the first day, at the end of the day I spoke with, who I assume was the foreman. He explained that the (finishing shingles)? to do the edges were sent out incorrectly, and they would be back the next morning and finish. They were, they did, and it looks great! a lot of my neighbors were impressed as well. The owners, Jim & Lisa Swift were very nice. My schedule was busy and I was touch & go at home and could not meet up for a "final"so I had to finally take payment to their office a week later. No pressure, they were very understanding. I would suggest them to anyone I know!
Description of Work: They did the roof on my house & garage. New insulation & some reconstruction of damaged wood.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandra J.
08/2021
5.0
roofing
  + -1 more
They did a good job. They came to work and did the work. Answer all my question . I don't have any problem.
Description of Work: Roofing
Rating CategoryRating out of 5
Yes, I recommend this pro
$6,290

Michael C.
04/2021
5.0
roofing
  + -1 more
This is a positive follow up to the negative review posted March, 2021. Due to a telephone number change I was unable to discuss a crack in my bedroom ceiling for a year after they replaced the roof. Once Richard's realized that that I was trying to contact them, Jim, the owner, immediately came out to review the problem. He was very friendly and apologetic for the miscommunication. He carefully examined the crack and checked the roof and determined that the roof was fine and did not cause the crack. He also refastened my gutters where loose and filled in a crack on the wood molding around the family room at no charge. I am now very pleased with Richard's roofing and will use them again.
Description of Work: Replace roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael C.
03/2021
2.0
roofing
  + -1 more
Richard's Roofing stripped and replaced the roof on my house in March, 2020. Shortly after, I noticed a crack in the ceiling of one of my upstairs bedrooms which they may or may not have caused. I called Richard's twice and sent them one email requesting that they come out, examine the problem and determine if faulty workmanship might have been the cause. They have refused to respond to any of my three inquiries. I am very unhappy, would use them again or recommend them.
Description of Work: replace roof on home

Rating CategoryRating out of 5
value
5.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$6,400

Sandra C.
10/2020
5.0
roofing, chimney repair
  + 0 more
They did a wonderful job on my mother’s roof! They put on a new shingle color that came out and we love it! Clean up was great and they were very polite. All the garbage was picked up and the grounds were protected too. The workers were nice to talk to and were very sweet to my mother.
Description of Work: New roof on home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40,000

Paul S.
10/2020
5.0
roofing
  + -1 more
The gentleman that came out was very friendly, honest and upfront about the costs involved, which was appreciated. He did a great job. I would highly recommend Richards Roofing.
Description of Work: Roof repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

aurelia N.
10/2020
1.0
chimney repair
  + -1 more
I have not had roof done yet. Thanks
Description of Work: New roof gutters and downspouts
Rating CategoryRating out of 5

Barbara P.
10/2020
5.0
roofing, chimney repair
  + 0 more
They came out and inspected my room, pointed out some potential problem spots and repaired a few small areas to extend the life of my roof. I don't need a new roof yet but I'll be calling them when I do.
Description of Work: Roof Tune Up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Keri P.
10/2020
5.0
roofing, chimney repair
  + 0 more
Excellent job! I hired them last year to do a tear off on my garage roof and this year we had them shingle our home! We will be buying a new house soon and if it needs a roof we are definitely calling Richards Roofing again!!
Description of Work: Reroof of home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Vincent K.
06/2020
1.0
gutter repair, roofing
  + 0 more
I contacted 4 roofers on Angie’s list and I received two called right away,the first company said they could not do the work because the home is being rented and the “home owner was required to be there” I said I would not be there due to the pandemic and it was in Oakland county which was a hot spot. The next company was responsive and said they would e-mail the quote, a little over a week later I called and inquired about the quote and she said they were busy and the estimator would do it later that day, we’ll I never received the quote. So I’ve given up on angies list recommendations.
Description of Work: Re-roof and tear off
Rating CategoryRating out of 5

naomi Y.
06/2020
1.0
roofing, chimney repair
  + 0 more
So terrible! Had another company re do all the shabby work. Poor quality materials used and not connected in place -a storm would have blown it off. Thousands of $$ only to pay a good company to rent do it. They took pics of the boards/shingles left there by Richards. Never got a dollar back.
Description of Work: New roof to be replaced on a ranch house

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

$5,000

Stan S.
05/2020
5.0
gutter repair, roofing
  + 0 more
Jim came out within one day of contacting him and gave me an estimate for the work to be done. The work was done promptly and the price was very reasonable. They even corrected a few more things without any additional charge. I would hire them again in a heartbeat.
Description of Work: Roof repair and gutter replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

360 E Maple Rd Ste B, Troy, MI 48083

http://www.richardsandswiftroofing.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 AM
Tuesday:
9:00 AM - 5:00 AM
Wednesday:
9:00 AM - 5:00 AM
Thursday:
9:00 AM - 5:00 AM
Friday:
9:00 AM - 5:00 AM
Saturday:
Closed

Licensing

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutters,
Roof Ice/Snow Removal,
Insulation

FAQ

Richards & Swift Roofing is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 AM

Tuesday: 9:00 AM - 5:00 AM

Wednesday: 9:00 AM - 5:00 AM

Thursday: 9:00 AM - 5:00 AM

Friday: 9:00 AM - 5:00 AM

Saturday: Closed

Richards & Swift Roofing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Richards & Swift Roofing offers free project estimates.
No, Richards & Swift Roofing does not offer eco-friendly accreditations.
Yes, Richards & Swift Roofing offers a 5% senior discount.
Yes, Richards & Swift Roofing offers emergency services.
Yes, Richards & Swift Roofing offers warranties.
Richards & Swift Roofing offers the following services: Roofing Installation & Repair, Seamless Gutter Installation & Replacement, Tear Offs, Commerical and Flat Roofs.
Metal roofing Slate Roofing

Contact information

360 E Maple Rd Ste B, Troy, MI 48083

http://www.richardsandswiftroofing.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 AM
Tuesday:
9:00 AM - 5:00 AM
Wednesday:
9:00 AM - 5:00 AM
Thursday:
9:00 AM - 5:00 AM
Friday:
9:00 AM - 5:00 AM
Saturday:
Closed