Richards & Swift Roofing

Roofing, Gutters, Roof Ice/Snow Removal,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

For over 25 years Richards & Swift Roofing has been providing professional roofing, insulation, siding, and gutters in Oakland, Macomb, and Wayne county. We are able to serve residential and commercial customers with quality installation and repair. Our year round 24 hour emergency service is available in case a disaster strikes your home or business. Richards & Swift Roofing is a local, family owned business. Cost is determined by the job. No travel charges. Additional DBA: James Swift Construction. Lifetime Shingles and 10 Year Workmanship Warranty. Call (248)544-3908 for a free estimate.

Business highlights

29 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Roofing Installation & Repair, Seamless Gutter Installation & Replacement, Tear Offs, Commerical and Flat Roofs.

Services we don't offer

Metal roofing Slate Roofing

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa


Photos of past projects

Reviews

4.6549 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
5%
3
2%
2
3%
1
11%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.7
responsiveness
4.6
punctuality
4.7

Filter reviews by category

Showing 351-375 of 549 reviews

ALTA C.
02/2011
5.0
insulation
  + -1 more
We think everything went well. We haven't been up in the attic to check it out, but everything seems ok.
Description of Work: They put insulation in our attic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert R.
01/2011
5.0
insulation, roofing
  + 0 more
They showed up early and worked like a well coordinated army. He also came up with a great solution for my extension with cathedral ceiling. It is a nice room but a problem with heat loss and ice dams. I was considering building in a ceiling but now I can keep the nice ceiling.
Description of Work: Reroofed the house, installed insulation and built up a new roof on my extension with vaulted ceiling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,310

Perry F.
01/2011
5.0
roofing
  + -1 more
We chose to go with another company at a similar price. I had the impression Jim was rushed when he came to make the estimate so I didn't get any sense of rapport established. He did not offer any solutions to our two skylights or our chimney cap, whereas the other company did.
Description of Work: Received an estimate but chose another roofer. We bought a house which needed a complete tear-off and replacement of the roof. Jim from Richards Roofing came as scheduled and went on the roof to inspect it but declined my suggestion he look at it from the attic. The house has a large roof; Richards and another company came in at just under $10,000, two other companies offering full roof guarantees from the manufacturers were approaching $13,000 or more. His price for replacement of plywood, if needed, was the best of all four at $20/ sheet (the highest being $48/sheet!). He estimated it would be a three day job. The company accepts major credit cards and does not require a deposit. We chose to go with another company at a similar price. Jim answered my questions but I had the impression he was rushed when he came to make the estimate. He did not offer any solutions for the two skylights which needed replacement bubbles and our chimney cap which had been heavily tarred over.

Rating CategoryRating out of 5
value
5.0
punctuality
5.0

Yes, I recommend this pro

Joanne H.
01/2011
1.0
roofing
  + -1 more
Overall, the experience was unpleasant. He rushed me through the entire roofing process. I was uncomfortable with the crew that demolished the roof; they didn?t seem very professional. The crew who installed the roof was a little better. Before the installation, I let him know that I wasn?t too certain about the color of the shingles once they arrived, and he said that he already had the roofing materials and basically that I was stuck. I felt very rushed. I?ve called a few times with other concerns, and he wasn?t very responsive. The times that he did respond, he never showed up for the appointment that we had discussed. I?m worried about the warranty on the roof, since it?s been difficult to get a hold of him for other concerns. The entire experience was horrible. I would not refer him to anyone.
Description of Work: roof replacement.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$5,900

Response from Richards & Swift Roofing
I went to customers home to try to resolve problem, she said she wasn't feeling well so I have tried to call her several times with no response to color issue. Customer did pick color weatherwood "which looks great". So we are not sure why seven months after doing roof we are just now finding out she didn't like it. Jim Swift, Sales.

Patrick H.
12/2010
5.0
roofing
  + -1 more
Left a message to call me back as soon as possible. Within 15 minutes, Jim called me back and scheduled an appointment. Since he was in the area, Jim was out at the house within 1 hour. He went up on the roof and thoroughly explained what the issue was and what my options were. Then he quoted an entire re-roof job and went over all of the details. I was very satisfied with the service. I'm not sure how the price compares to others, since this was my first quote. I had a good feeling right off the bat with this company.
Description of Work: Called for a flat roof repair quote and an overall tear-off/re-roofing quote.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

brian F.
11/2010
1.0
roofing
  + -1 more
After checking 'the list' I ecided to try Richards Roofing beacuse they had won the Angie's List super service award in the past. I did notice that most customers they contacted were satisfied with their work, but they had a lot of 'F' ratings, for the customers who they did not call back or set up appointments with and never showed. Despite this, i decided to give them a try. My family room started to leak during a rain storm yesterday night. I called Richards Roofing at 10'15 am this morning to try and set up an appointment as soon as possible. The guy on the phone , I ssume was busy with another project, took my information and said he would call me back as soon as he got back to his truck. Well, it is 5:33 pm , all other companys are closed for the evening, and I am still waiting on that call from Richards Roofing. There seems to be an ongoing problem in Southeast Michigan with home service providers. I have been getting repairs done on my home all year, and the two main problems I keep noticing are most companies overcharge and are ripping-off the consumer, or the amount of companies with poor customer service .
Description of Work: Needed a have roof checked and repaired when leak started following a heavy rain.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


stephen W.
11/2010
5.0
roofing
  + -1 more
The entire process went smoothly from the estimate to the completion of the work. The work itself was done in a single day. The crew was focused, courteous and professional. They also did a very good job of cleaning up afterward. My wife and I were reassured to see that this company had so many A ratings from Angie's list. We consider the fee for Angie's List money well spent for this big ticket item.
Description of Work: The work done was a complete tear off and replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,400

Robert B.
10/2010
5.0
roofing
  + -1 more
We were very happy with Richards. They were very efficient with every concern we had within minutes or hours of us mentioning it. We think they did a great job. We felt the price was fair. Their rep was really pleasant. They showed us different work they had done and different shingles. The only concern I had was that they could have been a little bit more careful when sliding shingles off the roof, but given how hot it was, I decided I wasn't going to grumble about it. They did everything my husband asked them to do. I would recommend them and have recommended them to people that stopped and asked us about our roof.
Description of Work: Richards Roofing put a new roof on our house and garage for us. We got them from Angie's List.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,600

Richard L.
10/2010
5.0
roofing
  + -1 more
I called Richards Roofing on the 27th of Sept. Jim came right our and in about twenty minutes gave us an estimate, as well as a lesson in the different types and forms of covering. Richards Roofing wasn't the lowest bid, but they have a licence and are bonded and they will be around to enforce the warrantee in the future, if needed. The professional crew arrived early on the 29th and worked throughout the day to finish the job, in one day. It rained on the 30th and I spent most of the day waiting to hear a drip, there was none. A great fast job at a good price. I'm happy!
Description of Work: 4300 sq. ft. flat roof. Built up a low corner that had trapped water in the past. Covered entire roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,260

Andrea U.
10/2010
5.0
roofing
  + -1 more
I called them to give us an estimate to replace our garage roof. They came and gave us the best estimate out of three I had done. Plus we got a discount for being an Angie's List member. They were very professional and prompt. The job was finished in 2 hrs. I would definitely have them do work for me again and give them a good reference.
Description of Work: We had them do a tear off and replacement of our garage roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Kevin C.
09/2010
3.0
roofing
  + -1 more
When providing a quote they first did a full inspection. When they came to provide services they determined that most of the plywood would need to be replaced due to some dark signs that may be mold related. I asked to see this mold but was told it was already in the bottom of dumpster, this added over $2000 to price. Clean-up was not the greatest as we are still finding nails and old shingles in our shrubs. Had to come back to correct some loose fitting parts and I ended up reinstalling a downspout that was not put back correctly. Was told at the initial signing that once work was done we would recieve a full manufactures warranty doc. At the end all we got was a invoice reciept and told that was the warranty. Questionable!
Description of Work: Complete tear off and new roof.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$8,000

James M.
09/2010
5.0
roofing
  + -1 more
The leak is now gone and we had several people out trying to figure out where this leak was. We spent about $2500 to have that area re-done, which seemed to be in the ball park for me. Our experience with him was very good. He came when he said he would and the price he quoted us was right. He cleaned up everything and he did a good job. We got them off the list.
Description of Work: We used Richards Roofing last fall because there was a slow leak after we had our entire roof done and we could figure it out, so he came out and did the whole area, put a blanket on and fixed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Patricia W.
09/2010
1.0
roofing
  + -1 more
The man on the phone set up the appt. for 8/28/10 between 1 and 3 pm . He never showed and never called.
Description of Work: No service was performed. We called to get an estimate for a tear off roof and replacement roof.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Nancy J G.
09/2010
5.0
roofing
  + -1 more
They did a very nice job. They did the job very quickly. They were nice to deal with. It was a very fair price. They were courteous, quick, and careful. They cleaned up. They put on the roof on my long ranch house in a day and a half.
Description of Work: They put on a new roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CYNTHIA E.
08/2010
5.0
roofing
  + -1 more
A tree fell over and hit my power line to my house. The line did not break however the weight of the tree pulled the flange that holds the power line out of the roof and bent it at a 90 degree angle. It also tore a large hole in the roof. After a electrician finished the electrical work I called Richards Roofing and he came out the next morning and gave me an estimate. They had a repairperson come out at about 1:00pm the same day. The repairperson did an excellent job and cleaned everything up. I would recommend this company to anyone because they are very customer driven, punctual and do an outstanding job.
Description of Work: The service person repaired a hole in my roof and replaced the shingles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Susan W.
08/2010
5.0
gutter repair, roofing
  + 0 more
The salesman was fast, friendly and on time. Installers arrived on time, did work in less than 2 hours.
Description of Work: Install gutter protections and clean gutters

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Craig H.
07/2010
5.0
roofing
  + -1 more
Pricing was the most competitive estimate, job was complete in one day as promised, and all work was done to my satisfaction and expectation.
Description of Work: Roof tear off and install of new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Madeline W.
07/2010
1.0
roofing
  + -1 more
After two days, they returned my call regarding roof repairs. After saying they would come out and look at the job, no one showed up and there wasn't a phone call explaining why.
Description of Work: No services performed

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


John P.
07/2010
5.0
gutter repair, siding
  + 0 more
They were great not only did their job but corrected flaws in the job that had been left undone. Quality workmanship and pleasant employees. Would recommend without hesitation.
Description of Work: Had to complete a job that another contractor started and abandoned (Hebert & Sons). Said it wasn't the first time he had to finish a job for that firm. Needed to finish the siding and install new gutters.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

ANGELINE S.
07/2010
2.0
roofing
  + -1 more
We called after a horrific storm to have limbs removed from roof; Mr Swift informed us there were bad areas and they could not just be repaired, it required complete roofing and it was possible it would leak through the roof if not done andsubmitted an estimate. I wanted to help homeowner (92 yrs old) and said I would get more estimates. the second roofer that came over said there was nothing about roof that needed complete re roofing and did not even want to charge her for coming over. It pays to always get a second opinion.
Description of Work: Went on roof after storm, removed few limbs; would not repair; charged $60.00

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
5.0

$60

Timothy M.
07/2010
5.0
roofing
  + -1 more
Richards Roofing did a great job. Better then I had expected because their price was much cheaper then everyone else. I would highly recommend them to anyone.
Description of Work: Tear off old roof and put on new roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,700

Howard H.
07/2010
5.0
gutter repair, roofing
  + 0 more
Jim was very easy to work with. He came out promptly to give an estimate. He answered all the questions I had. They completed the job in one day. They kept the damage to my plants to a minimum. I would highly recommed Richard's Roofing.
Description of Work: Removed old shingles on house and garage. Replaced some boards and plywood. Installed new shingles on house and garage. Installed Leaf Relief in gutters on the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,200

MELISSA AND BRET H.
06/2010
5.0
roofing
  + -1 more
Perfect. The guys did an absolutely amazing job; they completed the roof in under 5 hours and did such quality work! Jim, our contact was on the ball to answer any questions. Jim was as honest as could be, he actually told us that we could wait another two years because the roof still had some life in it. I have no complaints! Don't look anywhere else to get your roof done. Also, his price was 20% below anyone else's.
Description of Work: They removed the old roof and put a new one on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

KATHLEEN G.
06/2010
5.0
gutter repair
  + -1 more
Very efficient and pleasant workman and he only took about 20 minutes. He checked all of the gutters on my house in addition.
Description of Work: Just a minor fix because the gutter needed some more nails in it. The workman was pleasant and efficient and also put back some nails on a downspout that attaches to the brickwork.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

LAWRENCE B.
06/2010
5.0
roofing
  + -1 more
They showed up promptly to inspect the roof and advise me on the needed repair. When I got a lower estimate from someone else, they matched it. They were also on time to do the work and finished on time and in budget. The work was done while there was snow on the ground. When the snow melted a couple weeks later, there were a lot of nails on my property. They couldn't clean up properly with all the snow. I called them and they came out the next day to clean up the nails. I've since recommended them to my sister and brother-in-law who also successfully used them.
Description of Work: Replaced roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Contact information

360 E Maple Rd Ste B, Troy, MI 48083

http://www.richardsandswiftroofing.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 AM
Tuesday:
9:00 AM - 5:00 AM
Wednesday:
9:00 AM - 5:00 AM
Thursday:
9:00 AM - 5:00 AM
Friday:
9:00 AM - 5:00 AM
Saturday:
Closed

Licensing

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutters,
Roof Ice/Snow Removal,
Insulation

FAQ

Richards & Swift Roofing is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 AM

Tuesday: 9:00 AM - 5:00 AM

Wednesday: 9:00 AM - 5:00 AM

Thursday: 9:00 AM - 5:00 AM

Friday: 9:00 AM - 5:00 AM

Saturday: Closed

Richards & Swift Roofing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Richards & Swift Roofing offers free project estimates.
No, Richards & Swift Roofing does not offer eco-friendly accreditations.
Yes, Richards & Swift Roofing offers a 5% senior discount.
Yes, Richards & Swift Roofing offers emergency services.
Yes, Richards & Swift Roofing offers warranties.
Richards & Swift Roofing offers the following services: Roofing Installation & Repair, Seamless Gutter Installation & Replacement, Tear Offs, Commerical and Flat Roofs.
Metal roofing Slate Roofing

Contact information

360 E Maple Rd Ste B, Troy, MI 48083

http://www.richardsandswiftroofing.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 AM
Tuesday:
9:00 AM - 5:00 AM
Wednesday:
9:00 AM - 5:00 AM
Thursday:
9:00 AM - 5:00 AM
Friday:
9:00 AM - 5:00 AM
Saturday:
Closed