Richards & Swift Roofing

Roofing, Gutters, Roof Ice/Snow Removal,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

For over 25 years Richards & Swift Roofing has been providing professional roofing, insulation, siding, and gutters in Oakland, Macomb, and Wayne county. We are able to serve residential and commercial customers with quality installation and repair. Our year round 24 hour emergency service is available in case a disaster strikes your home or business. Richards & Swift Roofing is a local, family owned business. Cost is determined by the job. No travel charges. Additional DBA: James Swift Construction. Lifetime Shingles and 10 Year Workmanship Warranty. Call (248)544-3908 for a free estimate.

Business highlights

29 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Roofing Installation & Repair, Seamless Gutter Installation & Replacement, Tear Offs, Commerical and Flat Roofs.

Services we don't offer

Metal roofing Slate Roofing

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa


Photos of past projects

Reviews

4.6549 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
5%
3
2%
2
3%
1
11%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.7
responsiveness
4.6
punctuality
4.7

Filter reviews by category

Showing 526-549 of 549 reviews

David G.
05/2013
5.0
roofing
  + -1 more
unknown
Description of Work: These guys are really good. I have used them twice on different projects now and in both cases it took maybe 3 days from the time of the quote to completion of the job. Very professional!
Rating CategoryRating out of 5
Yes, I recommend this pro

sds S.
03/2013
1.0
roofing
  + -1 more
See above.
Description of Work: This guy has terrible people skills and poor customer service. I read all the negative reviews but thought I would give him a chance. Well I asked for an estimate to have the fascia covered and roof replaced but only got the fascia estimate. I called Jim and he said "Oh I thought the roof looked good." My roof is so bad the shingles are curled up and one side of the roof literally a dozen or so are missing. If he thinks my roof looks good he has brain damage. Oh, and he never cam back to give me a roof estimate and never called me back. Waste of time I would never call this a****** again.

Rating CategoryRating out of 5
professionalism
1.0
punctuality
1.0


david G.
12/2012
5.0
roofing
  + -1 more
No work done yet
Description of Work: Quoted roofing but we did not go ahead yet

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
4.0

Yes, I recommend this pro
$8,000

Jason U.
11/2012
5.0
gutter repair, roofing
  + 0 more
great
Description of Work: I had multiple estimates for a new roof. All of them were extremely costly with not a lot of backing behind the craftsmanship. I called Richards and left a message. Jim called me back with in 15 mins and was out to measure and give estimate with in a day. Their pricing by far beat out all others by a lot. The one thing that really made us feel at ease with Richards was Jim honesty about what we really needed verse what we thought we needed. Even though he could have made more money off from us he wanted us to have the right solutions for our home. His workers were very respectful of our property and cleaned up daily. They were there for 3 days with doing gutters. We had a minor imperfection on one of our roof lines and Eric one of Jim's employees came out the very next day to fix the issue. I would truly recommend this company to anyone that is in the market for a new roof. Great company to deal with and honest.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,300

Maureen Q.
10/2012
5.0
roofing
  + -1 more
Very good experience
Description of Work: I called Richards to come out and try and determine what was causing a water spot on my great room ceiling. He walked the roof and told me that I did not need a new roof and just needed some silicone placed and nail pops taken care of. It was nice to know he didn't try to sell me a roof I did not need!! When I do need a new roof I will call Richards Roofing for an estimate!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

sara J.
10/2012
5.0
roofing
  + -1 more
Great
Description of Work: Reroof house. Tear off and reshingle. Very competitive pricing. Jim is very quick to respond. Could not find fault with there work which they warranty. Professional all the way.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,840

Genevieve W.
09/2012
3.0
roofing
  + -1 more
l 24, 2012.
Description of Work: Had an appointment with Jim. He was at least 20 minutes, which he never apologize for nor acknowledge. He never went on the roof, had no presesentation, His price was very low,which was way out of porportion to my other two bids, This raised a flag.. He was so nonchalant,asif he really was not concern about getting the sale,,,,,,,I was definitely not impressed.From first impression I could never do business with this company,

Rating CategoryRating out of 5
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0


Dan D.
08/2012
5.0
roofing
  + -1 more
see above
Description of Work: This company did a great job overall. They came in at 4 grand less and atleast 500sq. Ft. Less than the other estimates I got. Another contractor showed me a shingle that I wanted to go with and I asked Richards to use that shingle and they said "no problem! No extra charge". They started the job soon after I hired them and they got the whole job done in 3 days with 5200sq. Ft. It even rained for half a day. They put a tarp on the roof on the rainy day. They added in some extra roof vents to bring it beyond code. Midway through the job I wanted to add in some gutters and they didn't even charge me extra for that either. The work passed inspection on the 1st try. I had a leak at my other house and Mr. Jim Swift my salesman fixed it for free! I'll definetly go with this company again. One tiny little thing: there where roughly 20 roofing nails in the landscaping rocks but no big deal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,920

SARA VAN W.
07/2012
1.0
gutter cleaning, roofing
  + 0 more
n/a
Description of Work: I called for an estimate on gutter cleaning and to check the roof to see if there was any damage due to recent storms. I was told an estimate would be conducted the next day and that information would be left about the price. After two days with no estimate or word from the company, I placed a call to the company and was informed that it was on the schedule but since it was 5:30 the worker could not be called to see why the estimate hadn't taken place. If someone says an estimate will be conducted at a certain time it should be done, and if not, there should be a reason provided as to why it did not happen. Also, in today's world, the excuse "I can't get ahold of him because it is after 5:00pm doesn't work anymore." Very dissatisfied; I will be going with a company that makes due on it's promises or at least has the courtesy to inform if service hasn't been provided.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0


Joan R.
06/2012
1.0
gutter repair, roofing
  + 0 more
No response.
Description of Work: Rating this company an F due to the fact that we placed 2 calls to them to get an estimate and they did not have the courtesy to return our phone call. I understand that it's summer and perhaps they are on vacation, but a professional would either have that message on the voicemail or would have someone else answering the calls.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Malika H.
06/2012
5.0
roofing
  + -1 more
excellent
Description of Work: complete tear off, job completed in one day. they pulled the permit. Replaced plywood where needed, installed 2 tube lights (extra $), Did a great job. Roof looks great. Jim was very professional, courteous and always returned my phone calls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,850

Werner Z.
02/2012
5.0
gutter repair
  + -1 more
unknown
Description of Work: I woke up this morning to find a length of gutters peeling away from my house. I called Richards Roofing around 9:00am and by 10:30am the job was done. The next time I need help with gutters or roofing, I'll give them a call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Theresa J.
10/2011
4.0
roofing
  + -1 more
Richard's price was too high.
Description of Work: Richard came out on time, was very pleasant and answered all our questions.Unfortunately, he was too high from the other quotes we had and woudn't come down from his quote.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Suneel S.
09/2011
1.0
roofing
  + -1 more
Bad. Very bad services.
Description of Work: I started to get water in the house after Richard Roofing finished putting new roof. hey gave me 15 year labor warranty. The company has been non-responsive to my calls and letter for coming to check the problem or fix the problem.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$14,000

Response from Richards & Swift Roofing
We heard from customer a few months after the roof was completed. He said there was a leak in his basement. I personally whent to customer's house and found water was coming off of the roof and hitting the wall of his house. I told the customer there was no leak in the roof and that it was from the water splashing on the side of the house. I suggested to him that he put gutters on the house!

Robert M.
07/2011
5.0
roofing
  + -1 more
Excellent job overall.
Description of Work: We called Richard's Roofing for an estimate for a new roof. The representative came at the day & time we needed, very punctual, and the only person of 4 estimates to actually go on our roof. The price was also the lowest of the 4 estimates we received. The job was completed in just a few days after we received the estimate and accepted the job. The actual work was completed in one day, with a perfect cleanup, and done by 4:00 PM. We are very happy that we used Angie's List and found Richard's Roofing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,200

Anthony B.
05/2011
5.0
roofing
  + -1 more
Grade C-.
Description of Work: Overall prfessionalism of installers was good. However, Owner and Salesman did not communicate to installesr details of contract which ultimately were not fulfilled. Salesman was more concerned about getting paid as opposed to ensuring that the project was completed as per contract. Installation crew inflicated $1200 in damages to house which saleman promised would be repaired but, to date have not been addressed. Richard's Roofing is a typical contractor who promises everything prior to signing a contract but fails to deliver during the contract's execution. Would Not Employ Again..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$11,000

Gail S.
02/2011
5.0
roofing
  + -1 more
It was an excellent experience.
Description of Work: The crew did a complete tear down and reroofed the entire house. We chose the special shingles that qualify for a tax break. They were on time, did the work in a timely mannor. The crew was very polite and did a very good job of cleaning up when the roof was completed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,200

Robert D.
10/2010
5.0
roofing
  + -1 more
Excellent job.
Description of Work: I had the vents on my home replaced and Richards Roofing did an excellent job. They were prompt, professional, and actually did the job in advance of the date they had quoted me. The price was not the most inexpensive, but very close to the best and given the other positive aspects I was well worth it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Jeanne B.
08/2010
5.0
roofing
  + -1 more
I did not hire him.
Description of Work: Although his price was considerably lower than that of the contractor I hired, I chose Mr. Tresnak because he flooded the roof and surrounding area and found the source of the leak. The representative from Richard's showed me what should be done to improve ventilation and reduce ice damns; how his company uses superior products and methods; provided me with a copy of the report from Angie's List; an independent newpaper article regarding finding sources of leaks, a copy of his builder's license; certification of membership in MIRCA; and an extensive list of referrals.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert P.
04/2009
5.0
roofing
  + -1 more
I would recommend this company.
Description of Work: Good job and good price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,900

Elaine G.
02/2009
5.0
roof snow removal
  + -1 more
Extremely well.
Description of Work: Removed all the snow from roof, de-iced the gutters, secured any gutters that had separated from the eaves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$880

John V.
09/2008
1.0
roofing
  + -1 more
did not return calls.
Description of Work: did not return 3 phone calls

Rating CategoryRating out of 5
responsiveness
1.0


John L.
10/2007
5.0
roofing
  + -1 more
Good price and a good job.
Description of Work: Replaced my whole roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,100

Contact information

360 E Maple Rd Ste B, Troy, MI 48083

http://www.richardsandswiftroofing.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 AM
Tuesday:
9:00 AM - 5:00 AM
Wednesday:
9:00 AM - 5:00 AM
Thursday:
9:00 AM - 5:00 AM
Friday:
9:00 AM - 5:00 AM
Saturday:
Closed

Licensing

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutters,
Roof Ice/Snow Removal,
Insulation

FAQ

Richards & Swift Roofing is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 AM

Tuesday: 9:00 AM - 5:00 AM

Wednesday: 9:00 AM - 5:00 AM

Thursday: 9:00 AM - 5:00 AM

Friday: 9:00 AM - 5:00 AM

Saturday: Closed

Richards & Swift Roofing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Richards & Swift Roofing offers free project estimates.
No, Richards & Swift Roofing does not offer eco-friendly accreditations.
Yes, Richards & Swift Roofing offers a 5% senior discount.
Yes, Richards & Swift Roofing offers emergency services.
Yes, Richards & Swift Roofing offers warranties.
Richards & Swift Roofing offers the following services: Roofing Installation & Repair, Seamless Gutter Installation & Replacement, Tear Offs, Commerical and Flat Roofs.
Metal roofing Slate Roofing

Contact information

360 E Maple Rd Ste B, Troy, MI 48083

http://www.richardsandswiftroofing.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 AM
Tuesday:
9:00 AM - 5:00 AM
Wednesday:
9:00 AM - 5:00 AM
Thursday:
9:00 AM - 5:00 AM
Friday:
9:00 AM - 5:00 AM
Saturday:
Closed