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McDonough Carpet Cleaning LLC

Carpet Cleaning, Upholstery Cleaning, Floor Cleaning and Waxing,

About us

After many years in the corporate world, Patrick McDonough, President of McDonough Carpet Cleaning, launched his own business in 2013. He wants to share his impeccable work ethic and amazing customer service skills with his clients. Patrick performs each job himself ensuring that every customer is fully satisfied, building a strong customer base. McDonough Carpet Cleaning has a 30 day stain guarantee. If for any reason you need a stain removed, Patrick will come back and service the stain for 30 days. This includes any stain, old or new, within the 30 days. Just give us a call and easily schedule a time for your touch-up. We perform professional, residential and commercial services. McDonough’s Carpet Cleaning Pledge to You: We will use only high-quality equipment and chemicals that are tailored for your properties.

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

Carpet Cleaning, Upholstery, Area Rugs, Tile & Grout, Automotive Interior & Emergency Flood Service

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7214 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
10%
3
4%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.9
professionalism
4.8
responsiveness
4.8
punctuality
4.7
Showing 76-100 of 214 reviews

Emilie W.
07/2014
5.0
carpet cleaners
  + -1 more
They did a good job. I have no complaints. I had previous cleaners that left the carpet way too wet but he did not. It was dry within a reasonable time.
Description of Work: I purchased a big deal for carpet cleaning and stain protection or deodorizing for 4 areas.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from McDonough Carpet Cleaning LLC
[member name removed], I'm happy we were able to get the stains out. It's great that the carpets dried well. Thank you for taking the time to write a review on McDonough Carpet Cleaning. I'm looking forward to working with you again in the future.

Linda W.
07/2014
4.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
The owner was very responsive. The tile and grout were cleaner but did not appear much different than before the service. Carpet was cleaned and supposedly had a dirt protector put on it but the carpet has soiled very quickly. A stain in one carpet seemed to be worse instead of better.
Description of Work: Cleaned carpets and grout in slate entrance

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$250

JIMMY P.
07/2014
5.0
floor cleaning
  + -1 more
Everything went very well. Patrick was polite. He was going to be 15 minutes late & he called to let me know. He sealed the tile and grout and made it look as good as possible. I did pay extra for the amount of tile we had.
Description of Work: I purchased a Big Deal $199 for Tile and Grout Cleaning and Sealing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$562

Response from McDonough Carpet Cleaning LLC
Hello [removed member name]. I'm glad to hear you are happy with the tile and grout. Thank you for the review. I hope to work together again some time.

Robert F.
06/2014
5.0
carpet cleaners
  + -1 more
I am a repeat customer! Patrick did a superior job and I will give him more business in the future.
Description of Work: Cleaned my carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from McDonough Carpet Cleaning LLC
[member name removed], thank you very much for the great review. I appreciate you taking the time for those kind words. I hope to work with you again.

Dawn J.
06/2014
5.0
carpet cleaners
  + -1 more
It was great. I was very concerned about smells because I'm very prone to migraines. I shared this with Patrick on the phone and again when he arrived and we came up with a good solution. He ended up mostly using the very hot water in the carpet and an orange based cleaning product on the chair. There was no smell at all. I couldn't have been happier. He honored the pricing that I found in a special and remembered that he told me he would when he arrived. He was very pleasant to work with and professional. I would definitely recommend him and use him again.
Description of Work: Cleaned an entire basement carpet and one set of stairs and also cleaned the upholstery on one rocking recliner chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Response from McDonough Carpet Cleaning LLC
Hi [Members Name]. Thank you for taking the time to write a review on McDonough Carpet Cleaning. I appreciate your kind words and details. I'm looking forward to working with you again some time.

Sean W.
06/2014
4.0
carpet cleaners, upholstery cleaning
  + 0 more
The service provider called me to let me know he would be arriving in approximately 30 min, I had a number of contractors in the house at this time. He was able to work around the other contractors and complete work of all of the furniture in pillows in a short amount of time. The furniture looked great and smelled great, he even cleaned all of the pillows!
Description of Work: We had out L shaped couch, over sized chair and love seat cleaned and scotch guarded. He was quick, efficient, and friendly.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from McDonough Carpet Cleaning LLC
Hello [member name removed]. It was great working with you. I'm very happy that you were pleased with your results. Feel free to call anytime 248-266-5443

Timothy W.
06/2014
5.0
carpet cleaners
  + -1 more
He was quick but he was still thorough which I like, he was friendly, he came and did the job, the job that I purchased, but he was very friendly, I thought that his company, the carpet cleaning was more thorough than other companies I've used in the past. I will use them again.
Description of Work: They did carpet cleaning for my entire home with scratch guarding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from McDonough Carpet Cleaning LLC
Thank you [member name removed]. It is always great to here that you satisfied a client. Please call me anytime at 248-266-5443 with questions or for service. Thanks again.

Judy M.
06/2014
4.0
carpet cleaners
  + -1 more
He came out just as we'd planned, and he did everything I asked. He volunteered to spray something with microbial spray, and we set two appointments for that and he didn't make either one. I called him after the first but not the second.
Description of Work: I bought a Big Deal for carpet cleaning: $99 Carpet Cleaning and Stain Protection or Deodorizing for Four Areas

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$99

Antoinette K.
05/2014
5.0
carpet cleaners
  + -1 more
He came in and worked at an even pace it only took him an hour and 45 mins. He sprayed soiled areas first then cleaned moving everything and putting it back when done. Except the big heavy furniture like my entertainment center and my big desk, bed and dressers. He did my closet too!! My carpets look so good and smell fresh. He also sprayed a scotchguard on all the areas that he cleaned. He said he would guarantee his work for a whole month should I find anything that was missed or any mishap that should happen. He is such a nice friendly guy too, answered everything I asked with a nice friendly smile. I would recommend him for sure. :)
Description of Work: Cleaned carpets in 4 rooms, hallway and split stairway. I had some bad stains that were there for years and he removed them almost completely. I have a spot that is a real light mark now hardly noticeable but it was there for at least 5 years and I have no idea what it was so I was thrilled he could even lighten it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from McDonough Carpet Cleaning LLC
Thank you for the opportunity to work together. I'm glad that you are happy with the service. $25.oo off of your next service with every referral.

Michael B.
05/2014
5.0
carpet cleaners
  + -1 more
Patrick owner and operated cleaned my carpet. Love how the carpet looks after the cleaning. Overall experience with McDonough Carpet Cleaning, Excellent. I will recommend and have already referred my neighbor. Thanks for the great service!!!!!
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from McDonough Carpet Cleaning LLC
Hello, Thank you for choosing McDonough Carpet Cleaning. I'm happy to hear that you are happy with your service. I'm looking forward to working with you again. Thank you.

diane W.
05/2014
5.0
carpet cleaners, ceramic tile
  + 0 more
He did an excellent job. He repaired some of the grout that was cracked due to a poor tile job.. Cleaned and sealed all the tile in the bathroom.. I will be using his services again. Also, tell my friends about the excellent work that he did.
Description of Work: Repaired some of the grout; then cleaned and sealed all the tile in the bathroom.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$149

Response from McDonough Carpet Cleaning LLC
Hello. Thanks for choosing McDonough Carpet Company. Please call me if you need any further services.

Doug T.
04/2014
5.0
carpet cleaners
  + -1 more
He was on time. Very courteous and professional. Did a great job on a carpet that had some difficult spots to remove.
Description of Work: Cleaned living and dining room carpet, steps to upstairs, upstairs landing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from McDonough Carpet Cleaning LLC
Thank you for the nice comments in your review. I'm glad to see you are happy with your service.

scott M.
04/2014
5.0
carpet cleaners
  + -1 more
Everything went great! He did a really good job.
Description of Work: I purchased a big deal for 8 areas of carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from McDonough Carpet Cleaning LLC
Thanks for the good review and the nice things you stated. I agree with you, the job turned out great! I feel very proud of that job.

LaSonia W.
04/2014
5.0
carpet cleaners
  + -1 more
Upholstery looks great! My furniture hides dirt well and I can see the difference. He was professional and work was performed well. I will definitely use him again! Also, I'm glad I decided to add the rugs in at the last minute. They also look really good and the price to clean them was reasonable.
Description of Work: Patrick came out and cleaned two chairs and a sofa. I also had a few rugs (3) that needed to be refreshed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Response from McDonough Carpet Cleaning LLC
Hello [member name removed]. Thank you for the kind review. I'm happy to hear you are happy with our services. We hope to work with you again soon.

donna Z.
03/2014
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
Patrick was great. He stayed calm and accommodating even though he was sent to the wrong address at first-not his fault...probably mine. He just headed to the new address and did his work promptly once he arrived. He talked me through the process and did a nice job. There were some areas of my white grout that needed additional attention/painting which did not come with the basic cleaning but Patrick advised me in detail how to fix it if I did not want to pay for the additional service, which was nice. He was helpful, knowledgeable l and personable and I would hire him again. He also quoted a future carpet cleaning and gave me advice on a variety of the green options he offers.
Description of Work: Cleaned and sealed tiled areas - two foyers and two bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from McDonough Carpet Cleaning LLC
[remove member name], It's great that you are happy with your service. Please call me if you need any further work done. Thanks for everything.

Kathleen E.
03/2014
5.0
carpet cleaners
  + -1 more
Removed most stains on very old (20+ years) carpeting. Returned to remove a spot left on slate. Provided a month of warranty for any stains or new accidents.
Description of Work: Cleaned carpets in 4 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from McDonough Carpet Cleaning LLC
I'm happy I was able to help you [member name removed]. I definitely hope you enjoy your new clean carpet!

Kevin R.
02/2014
5.0
upholstery cleaning
  + -1 more
The service was very nice. They did a good job. He was very friendly and concerned when he was cleaning my furniture about how it would affect my wood floors. He was very efficient. He did a really good job and he made sure he did his job right.
Description of Work: I used the "Big Deal" that I purchased for the services of McDonough Carpet Cleaning. They cleaned furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from McDonough Carpet Cleaning LLC
The best thing about McDonough Carpet Cleaning is that you are dealing with one local businessman. Patrick was born in Troy, and has spent his entire life here. Pat took that extra time with your furniture because he doesn't have quotas or deadlines. Pat believes the job is done when the service is complete. Thank you for everything. I look forward to working with you again.

David K.
02/2014
5.0
carpet cleaners
  + -1 more
That turned out well and he did a great job. The owner himself came out. He did a basic cleaning as well as got out some stains too as well. I was overall satisfied.
Description of Work: I purchased a Big Deal from this company for: $99 Carpet Cleaning and Stain Protection or Deodorizing for Four Areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from McDonough Carpet Cleaning LLC
I love the stain protection! I'm glad you're happy with the turn out.

David H.
02/2014
5.0
carpet cleaners
  + -1 more
They did a fantastic job. There were a couple of light blue spots that we found afterwards so we called them and they came out again to correct. The technician said that it was from the cleaning solution but he was able to easily get it out. Carpet looks great.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from McDonough Carpet Cleaning LLC
That's great that everything worked out with your service! I'm happy to see you said "fantastic" at the end. That's wonderful. Thank you. See you again soon.

William T.
02/2014
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
Patrick did a fantastic job. He took his time and worked diligently. He even came back, at no charge, to touch-up a spot. The floor looks like new. Highly recommend this vendor.
Description of Work: Cleaned ceramic tile floor and colored grout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from McDonough Carpet Cleaning LLC
Thank you for the kind review. I look forward to working with you again soon.

RITA S.
02/2014
5.0
carpet cleaners
  + -1 more
We decided to use McDonough Carpet Cleaning because of the excellent reviews that were written on Angie's List. I especially liked that the owner was the one that did the actual cleaning. Patrick did a excellent job of cleaning, treating and removing stains. He was prompt and did quality work. We will definitely be using him in the future as well as recommending him to friends and family.
Description of Work: Cleaned carpeting in living room, dining room, hallway and two bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from McDonough Carpet Cleaning LLC
Thanks (removed member name)! It was great working with you. I think your carpets look great! Thanks for the kind review. I hope to see you soon.

Mary S.
01/2014
5.0
carpet cleaners
  + -1 more
Very professional, polite, excellent job,
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$100

Response from McDonough Carpet Cleaning LLC
Thank you for the wonderful recommendation on Angie's List. I'm looking forward to working with you again sometime.

Jeri H.
01/2014
5.0
carpet cleaners
  + -1 more
I've always had my carpet cleaned by the big name companys before but never again! I have a light almost white colored carpeting which was looking pretty grey to be honest. Also I previously had a cat leave his mark in quite a few different spots so Patrick had his work cut out for him here. He politely worked with my schedule, was prompt and very professional. Even though he told me he had two more jobs after mine that evening, he took his time and really worked on those spots I mentioned. My carpet dried quickly and looks white again. I also want to mention that before when I had my carpets cleaned, spots would appear out of nowhere a week or two later and because it's taken me so long to do this review, I can tell you that is not the case even 2 months later. My carpeting looks and feels almost new. I am so glad I saw his "special deal" advertised on Angies List and will certainly use McDonough Carpet Cleaning again! I was very impressed. Sorry it took so long to write this review.
Description of Work: He steam cleaned the carpeting in my dining-living room area, hallway and bedroom pathways.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from McDonough Carpet Cleaning LLC
I appreciate the kind review. Please call me if you need any other work done.Thanks

Hsiao A.
01/2014
5.0
carpet cleaners
  + -1 more
He came in time and did a very good job on cleaning my house. I'm happy with his service.
Description of Work: .

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from McDonough Carpet Cleaning LLC
Thank you for choosing McDonough Carpet Cleaning. I am looking forward to working again with you in the future. I'm glad you were happy with the results; I thought it looked great! Thanks again.

Julie M.
01/2014
5.0
ceramic tile, floor cleaning
  + 0 more
Patrick did an excellent job. This is the 2nd job I have had Patrick do for me. I have also recommended him to a friend.
Description of Work: Cleaned and sealed bathroom and foyer tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from McDonough Carpet Cleaning LLC
Thanks [member name removed]! I appreciate you taking the time for a kind review. I'm looking forward to working with you again.

Contact information

2197 Chancery Ave, Troy, MI 48085

www.mcdonoughservice.com

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Air Duct Cleaning

FAQ

McDonough Carpet Cleaning LLC is currently rated 4.7 overall out of 5.
McDonough Carpet Cleaning LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, McDonough Carpet Cleaning LLC offers free project estimates.
Yes, McDonough Carpet Cleaning LLC offers eco-friendly accreditations.
No, McDonough Carpet Cleaning LLC does not offer a senior discount.
Yes, McDonough Carpet Cleaning LLC offers emergency services.
No, McDonough Carpet Cleaning LLC does not offer warranties.
McDonough Carpet Cleaning LLC offers the following services: Carpet Cleaning, Upholstery, Area Rugs, Tile & Grout, Automotive Interior & Emergency Flood Service
Ask for details

Contact information

2197 Chancery Ave, Troy, MI 48085

www.mcdonoughservice.com