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McDonough Carpet Cleaning LLC

Carpet Cleaning, Upholstery Cleaning, Floor Cleaning and Waxing,

About us

After many years in the corporate world, Patrick McDonough, President of McDonough Carpet Cleaning, launched his own business in 2013. He wants to share his impeccable work ethic and amazing customer service skills with his clients. Patrick performs each job himself ensuring that every customer is fully satisfied, building a strong customer base. McDonough Carpet Cleaning has a 30 day stain guarantee. If for any reason you need a stain removed, Patrick will come back and service the stain for 30 days. This includes any stain, old or new, within the 30 days. Just give us a call and easily schedule a time for your touch-up. We perform professional, residential and commercial services. McDonough’s Carpet Cleaning Pledge to You: We will use only high-quality equipment and chemicals that are tailored for your properties.

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

Carpet Cleaning, Upholstery, Area Rugs, Tile & Grout, Automotive Interior & Emergency Flood Service

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7214 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
10%
3
4%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.9
professionalism
4.8
responsiveness
4.8
punctuality
4.7
Showing 26-50 of 214 reviews

Robin M.
08/2015
5.0
carpet cleaners
  + -1 more
There was an initial delay when their truck broke down, but they called immediately and asked to come the next day. To say the least, they did an excellent job!! I was very impressed. Stains that had been there for years were gone. I will definitely use them again!
Description of Work: Cleaned the carpet in the basement and the stairs to the basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Dan C.
08/2015
5.0
carpet cleaners
  + -1 more
Next day service, called when he was on his way and was on time all while doing quality work!
Description of Work: I paid for 4 rooms to be cleaned and the owner was kind enough to throw in my hallway! Excellent job as well, carpets look and smell great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Sandra H.
07/2015
5.0
carpet cleaners
  + -1 more
It went well. The guy doing the cleaning was very nice. There were a couple of areas that I wish he would have worked on a little better (high traffic/darker spots). The only other issue - after he cleaned the carpets - he went out to his truck and brought in the stuff to spray for the stain protection. I was just surprised that he did not put "booties" on his shoes since the carpet was now clean and he was going to be walking all over it spraying stuff. Other than that....he did a great job.
Description of Work: Cleaned the carpet in my living room/stairs/upstairs/master bedroom

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

bella B.
06/2015
5.0
carpet cleaners
  + -1 more
One problem was that their truck broke down and had to reschedule.using a different less powerful truck. They did do a great job and spent extra time on stains.
Description of Work: They did a great job on my carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

Rodney R.
06/2015
5.0
carpet cleaners
  + -1 more
Did not get out any of the stains as promised. After spending the couple of hundred dollars to clean, we could have just invested that into new carpet.
Description of Work: Cleaned carpet throughout entire house.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Kelly A.
06/2015
4.0
carpet cleaners
  + -1 more
They did a great job cleaning our carpets and had no issue with cleaning the area rugs.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$99

Robert M.
06/2015
5.0
carpet cleaners
  + -1 more
This is our second time using this company, and we have NO complaints this time around as well! Overall I feel this is the best carpet cleaning company around to do business with.
Description of Work: Cleaned stairs trashed by contractors, and cleaned finished basement - including 5 pet pee stains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

SEAN H.
05/2015
5.0
carpet cleaners
  + -1 more
It went very well. Patrick the owner was very thorough with the job. My wife was very pleased with the outcome, she is very picky. The experience with the last company didn't go so well.
Description of Work: Cleaned our family room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

RITA S.
05/2015
5.0
carpet cleaners
  + -1 more
Patrick did a fantastic job with the cleaning of our carpeting. This is the second time we have used McDonough Carpet Cleaning. The first time was about 15 months ago and we are very pleased with his professionalism and quality of work. We will continue to use him in the future. Even though our carpet is 15 years old, he made it look a lot newer.
Description of Work: He cleaned the carpet in our living room, dining room, hallway and pathways in two bedrooms. This was an Angie's Deal price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Mary L.
04/2015
5.0
carpet cleaners
  + -1 more
Pat called to tell me he was on his way and he arrive several minutes early. He explained what he was going to do and promptly set about doing just that. He sprayed the carpet with the spot lifting solution and then proceeded to clean the carpet and finally used a scotch guard type solution on the carpet. He put the little plastic squares under any furniture that would come in contact with the solutions to prevent any bleeding/staining transfers to the carpet. He was very professional, polite, and pleasant. I would definitely use him again and would recommend him to family and friends.
Description of Work: Pat first sprayed the carpet area with a spot removal liquid. Then proceeded to clean the carpet. The final step was to spray the carpet with scotch guard type product. The carpet was damp after cleaning. It was not left sopping wet which I very much appreciated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

JEFF R.
04/2015
5.0
carpet cleaners
  + -1 more
Great experience, all came out clean
Description of Work: Cleaned two stairways a hall and a bedroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Daniel L.
02/2015
4.0
carpet cleaners
  + -1 more
The price was good and the work too.
Description of Work: They did carpet cleaning for five rooms.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Sara M.
02/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Pleasant, friendly, quick...good job.
Description of Work: Came in and cleaned several pieces of furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Pamela B.
02/2015
5.0
carpet cleaners
  + -1 more
Scheduling and the technician were both fine. The carpeting looked good when they were done. My husband primarily dealt with me.
Description of Work: They cleaned the carpeting in the upstairs areas.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$149

Robert M.
02/2015
5.0
carpet cleaners
  + -1 more
I am impressed with the service and price! McDonough showed up with invoice filled out, a couple of cards, and started work right away. No 'hidden' fees, or 'surprises' like most other guys try to pull over on you.. Honest work, Fair Price. What more do you need? Timely response, timely showing up, and I am overall quite pleased with the job.. Our carpet in the master bedroom+stairs is over 8 years old, and very light. I wasn't expecting miracles, and had honest expectations. With that in mind I am satisfied with the job overall. A couple small stains from an animal were reduced in intensity but not removed, I do not think anyone could remove them to be honest. Overall I would definitely use this company again and recommend them to anyone looking for a quality job without breaking the bank. I am tired of paying carpet cleaners $400 to clean a bedroom - never again! With these less expensive prices, and efficiency, I can see myself getting the carpet cleaned at a higher frequency, which means better looking, longer lasting carpet. Part of the reason we went 8+ years without getting them cleaned was because of the cost. Thanks to Angies List, and McDonough, that's not a problem any longer - and I plan to increase the frequency as a result.
Description of Work: Carpet cleaning of master bedroom, landing, and stairs leading up to master bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Robert C.
02/2015
4.0
carpet cleaners
  + -1 more
If you want a quick in and out experience this is the provider for you. The carpet's looked ok after completion, but I am not sure how you could do a thorough job in about an hour. I was outside doing some work when I was told they were finished. I went in and most of my living room furniture was in my kitchen. I asked the owner how I was supposed to move the heavy stuff. I was expecting the furniture to be moved back and placed on some sort of pads until the carpet dried. They then placed the furniture on some sort of plastic strips. I was expecting something more like Styrofoam blocks. The price was low for the amount of rooms and square footage, but it really was a rushed job in my opinion.
Description of Work: The provider cleaned my carpet in 5 rooms and a hallway.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$149

Jeanette S.
01/2015
1.0
upholstery cleaning
  + -1 more
That was horrible. They never showed up. They made excused. I would never use them again. The first time they didn’t show up because their truck broke down. They called to reschedule the second time and so I canceled to request a refund. They called and told me that they weren’t coming.
Description of Work: I bought the Big Deal for McDonough Carpet Cleaning.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
2.0
punctuality
1.0


Jo H.
01/2015
5.0
carpet cleaners
  + -1 more
It went wonderfully. We had one 19'x22' room with a large carpet and a wool oriental rug in our front room. I was a little worried about the rug, but he assured me everything would be okay. It surely was. Everything was done absolutely to our satisfaction, and not only that, he arrived when he said he would and was a very pleasant person to deal with. It couldn't have been better!
Description of Work: I bought a Big Deal for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from McDonough Carpet Cleaning LLC
Hi (Member name removed)! Thank you for your patronage. I appreciate the very kind review. Thanks for choosing McDonough Carpet Cleaning where we build solid relationships with our customers. We hope to have you as a client for life. It was a pleasure working with you. Thank you. McDonough Carpet Cleaning LLC Patrick & Tiffany McDonough (248) 266-5443 [hyperlink removed]

Jan P.
01/2015
5.0
carpet cleaners
  + -1 more
They were not timely but the service went well.
Description of Work: 2,000 Square Feet of Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$149

Response from McDonough Carpet Cleaning LLC
Hi (member name removed). Thank you for taking the time to review your service. I'm glad you are happy with your carpets. I apologize about the timely problem. I'm looking forward to working with you again. Thank you. Patrick and Tiffany McDonough 248-266-5443 (hyperlink removed)

CEM S.
01/2015
5.0
carpet cleaners
  + -1 more
No hassle carpet cleaning. Showed up on time, worked fast, responded to request. Very professional.
Description of Work: clean the carpets in 3 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from McDonough Carpet Cleaning LLC
Hi [removed member name]! It was a pleasure working with you. I’m looking forward to working with you again in the future. It’s wonderful to hear you were happy with the job. Please call me if you have any further service needs. Thank you. McDonough Carpet Cleaning LLC Patrick McDonough (248) 266-5443 [removed hyperlink]

Amy G.
12/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They cleaned both of my couches and did an amazing job
Description of Work: Cleaned couches

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from McDonough Carpet Cleaning LLC
Hi [member name removed]. Thank you for choosing us for your service and for the kind review. It was a pleasure working with you. Please call 248-266-5443 if you have any further service needs.

Robert F.
12/2014
5.0
carpet cleaners
  + -1 more
Everything went as planned. I contracted for a carpet cleaning deal. I wanted some extra work so we discussed and agreed on a supplemental amount. Provider was timely, fairly priced and did an excellent job! This is the third time I have used McDonough Carpet Cleaning and I am sure I will use them again.
Description of Work: Provider cleaned the carpet in three rooms, a hall and a sofa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$144

Response from McDonough Carpet Cleaning LLC
Hi [Member name removed]! Thank you for the awesome review on the service we did for you. It was great to work with you. Please give me a call when you are ready for your next cleaning. Thank you. McDonough Carpet Cleaning Patrick & Tiffany McDonouogh 248-266-5443 www.mcdonoughservice.com

Elizabeth M.
12/2014
5.0
carpet cleaners
  + -1 more
Easy to work with. We were very pleased with how the job went.
Description of Work: Purchased the big deal for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from McDonough Carpet Cleaning LLC
Thank you for the kind words. I appreciate you taking the time to write a review. I’m happy to hear that McDonough Carpet Cleaning satisfied all of your needs. I’m looking forward to working with you again soon. McDonough Carpet Cleaning LLC Patrick & Tiffany McDonough (248) 266-5443 www.mcdonoughservice.com

Tim G.
12/2014
5.0
carpet cleaners
  + -1 more
It went very well. The only bad part about working with McDonough was there was a little bit of lag in the communication back and forth but aside from that, they came and they were prompt and on time. They were very professional. We were very happy with the service that they performed. They really did a good job.
Description of Work: They ended up cleaning 7 areas of carpet and they ended up throwing in another room where there wasn't furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from McDonough Carpet Cleaning LLC
Hi [Member name removed]. Thank you for the great review. I'm looking forward to working with you again. Please call us at 248-266-5443 when you are ready for further services. Thank you.

Michael Q.
12/2014
1.0
carpet cleaners
  + -1 more
Scheduling was a problem. I had attempted to schedule with them for a Monday, but she said that they sent someone over on Friday, although I had made myself clear about Mondays. They sent me an email stating that their equipment was down. I have contacted them via email, but they are non responsive at this point.
Description of Work: I purchased a Big Deal for carpet cleaning

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0

$79

Contact information

2197 Chancery Ave, Troy, MI 48085

www.mcdonoughservice.com

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Air Duct Cleaning

FAQ

McDonough Carpet Cleaning LLC is currently rated 4.7 overall out of 5.
McDonough Carpet Cleaning LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, McDonough Carpet Cleaning LLC offers free project estimates.
Yes, McDonough Carpet Cleaning LLC offers eco-friendly accreditations.
No, McDonough Carpet Cleaning LLC does not offer a senior discount.
Yes, McDonough Carpet Cleaning LLC offers emergency services.
No, McDonough Carpet Cleaning LLC does not offer warranties.
McDonough Carpet Cleaning LLC offers the following services: Carpet Cleaning, Upholstery, Area Rugs, Tile & Grout, Automotive Interior & Emergency Flood Service
Ask for details

Contact information

2197 Chancery Ave, Troy, MI 48085

www.mcdonoughservice.com