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McDonough Carpet Cleaning LLC

Carpet Cleaning, Upholstery Cleaning, Floor Cleaning and Waxing,

About us

After many years in the corporate world, Patrick McDonough, President of McDonough Carpet Cleaning, launched his own business in 2013. He wants to share his impeccable work ethic and amazing customer service skills with his clients. Patrick performs each job himself ensuring that every customer is fully satisfied, building a strong customer base. McDonough Carpet Cleaning has a 30 day stain guarantee. If for any reason you need a stain removed, Patrick will come back and service the stain for 30 days. This includes any stain, old or new, within the 30 days. Just give us a call and easily schedule a time for your touch-up. We perform professional, residential and commercial services. McDonough’s Carpet Cleaning Pledge to You: We will use only high-quality equipment and chemicals that are tailored for your properties.

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

Carpet Cleaning, Upholstery, Area Rugs, Tile & Grout, Automotive Interior & Emergency Flood Service

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7214 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
10%
3
4%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.9
professionalism
4.8
responsiveness
4.8
punctuality
4.7
Showing 151-175 of 214 reviews

Deborah C.
04/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: McDonough Carpet cleaned 4 areas in our home for a special price through Angie's List. Did professionally and were courteous at all times. Carpet in the bedrooms came out great. Will certainly use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda Y.
04/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$79

Nancy P.
04/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned all the carpets in the house after we had some construction, so there were some additional charges beyond the Deal for extra rooms which he explained before we booked. Also did some Scotch Guarding in high traffic areas. Had a really bad old stain that he was able to remove most of. Very thorough, efficient. Happy to support local business too. Very pleased and would highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Mary Jo M.
04/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Matt D.
03/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Four rooms cleaned with Scotchgard

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

judy B.
02/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: He came in and got right to work and finished a very good job in a couple of hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Annette G.
02/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Shampooed the carpets. Everything went fine. I did notice that two stains that came back after the carpet was dry, but I was able to get them out later myself. The gentleman performing the cleaning was friendly and efficient. I would definitely use them again in the future.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Robert H.
02/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Alice W.
02/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They did a whole house carpet cleaning. We were vacating a rental and were preparing it so as to get our deposit back. The carpets looked awesome. LR, DR, Hall and 3 bedrooms all done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Veronica L.
02/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned 3 rooms of carpet Very professional, polite and courteous. Did a great job !

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from McDonough Carpet Cleaning LLC
Hello [member name removed]. Hi! Thanks for choosing McDonough Carpet Cleaning where we build solid relationships with our customers. We hope to have you as a client for life. It was a pleasure working with you. Thank you. McDonough Carpet Cleaning LLC Patrick & Tiffany McDonough (248) 266-5443

Rosalind W.
01/2015
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: I had the whole house carpet cleaned. Very pleasant provider, personable and fair in pricing. Two concerns, one permanent spot got larger and one particularly dirty area (lots of foot traffic) looked clean initially. Later after it dried, it needed to be revisited. I contacted them twice with messages requesting a return visit and did not receive a return call. Left me a bit disappointed. Overall, good service with one exception. I could overlook the permanent spot but not responding to my messages seemed evasive.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$400

Response from McDonough Carpet Cleaning LLC
Hi [member name removed]. I want to start by apologizing for the confusion and making you feel ignored. It is never our intention to leave any customer feeling unsatisfied. McDonough Carpet Cleaning prides itself in great customer relationships. Again, I'm so sorry that you somehow got overlooked. We would love a chance to come back to your residence and work on these stains. We can do this at your earliest convienance. McDonough Carpet Cleaning would also like to send you a giftcard for your troubles. We will send out and mail this giftcard today, so check your mail. If you have any questions, please call me at my direct phone line. My name is Tiffany McDonough and I can be reaached at (248) 303-6010.

David H.
01/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from McDonough Carpet Cleaning LLC
Hello [member name removed]. Hi! Thanks for choosing McDonough Carpet Cleaning where we build solid relationships with our customers. We hope to have you as a client for life. It was a pleasure working with you. Thank you. McDonough Carpet Cleaning LLC Patrick & Tiffany McDonough (248) 266-5443

Lauretta F.
01/2015
1.0
carpet cleaners
  + -1 more
unknown
Description of Work: He damaged my living room furniture to the point of needing replacement. He kept assuring me he could fix it and he told me he was going to turn it into his insurance -- never heard from him again - he never returned my phone calls which were always answered by voice mail from the very beginning. He didn't arive when he said and after many hous delay made an excuse that was totally bogus -- it does not take four hours to change a flat tire.

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$360

BRUCE J.
01/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from McDonough Carpet Cleaning LLC
Hello [member name removed]. Hi! Thanks for choosing McDonough Carpet Cleaning where we build solid relationships with our customers. We hope to have you as a client for life. It was a pleasure working with you. Thank you. McDonough Carpet Cleaning LLC Patrick & Tiffany McDonough (248) 266-5443 [hyperlink removed]

Danny K.
01/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from McDonough Carpet Cleaning LLC
Hi (member name removed). It was a pleasure working with you. I’m looking forward to working with you again in the future. It’s wonderful to hear you were happy with the job. Please call me if you have any further service needs. Thank you. McDonough Carpet Cleaning LLC Patrick McDonough (248) 266-5443 (hyperlink removed)

Gary D.
01/2015
1.0
carpet cleaners
  + -1 more
unknown
Description of Work: I paid extra to have the staircase done also. My carpet is a little over a year old. I live by myself, no kids, no pets, no stains at all in the carpet. I just had normal dirty areas (especially by the front door.) They sprayed a solvent and vacuumed it up. No machine that scrubbed the carpet was used. After the carpet dried you could still see that it was still dirty in many areas. There was also a spot on the carpet upstairs, dark pink in color, about the size of a quarter that WAS NOT there before they arrived. I had just vacuumed the carpet 15 minutes before they arrived and am positive about this. I DO NOT eat or drink upstairs! I got it out by using a carpet cleaner stain remover and finally it came out after repeated blotting. The service turned out to be a total waste of money!

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
punctuality
5.0

$130

CANDACE M.
01/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: Cleaned couch/chair & spot cleaned a stain on carpet - Very professional |Would/Will use again

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from McDonough Carpet Cleaning LLC
Thank you for choosing McDonough Carpet Cleaning. Please call me if you have any questions about your service. I’m looking forward to working with you again. McDonough Carpet Cleaning LLC Patrick & Tiffany McDonough (248) 266-5443 www.mcdonoughservice.com

dave B.
01/2015
2.0
carpet cleaners
  + -1 more
It was alright. It was mediocre.
Description of Work: I purchased a big deal for McDonough Carpet Cleaning. They came and they sprayed to stop the mold. They cleaned up a little bit on my downstairs.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$399

John R.
12/2014
4.0
carpet cleaners
  + -1 more
Great
Description of Work: Clean carpets

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

Response from McDonough Carpet Cleaning LLC
Thank you for the kind words. I appreciate you taking the time to write a review. I’m happy to hear that McDonough Carpet Cleaning satisfied all of your needs. I’m looking forward to working with you again soon. Thank you. McDonough Carpet Cleaning LLC Patrick & Tiffany McDonough (248) 266-5443 www.mcdonoughservice.com

John R.
12/2014
4.0
carpet cleaners
  + -1 more
Great
Description of Work: Ducts and heater

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$400

Response from McDonough Carpet Cleaning LLC
Hi John. Thank you for choosing McDonough Carpet Cleaning. I am glad to see you are happy with your service. Please call me if you have any further needs. McDonough Carpet Cleaning 248-266-5443

Dianne H.
12/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: Cleaned carpeting in the entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from McDonough Carpet Cleaning LLC
Thank you for the kind words. I appreciate you taking the time to write a review. I’m happy to hear that McDonough Carpet Cleaning satisfied all of your needs. I’m looking forward to working with you again soon. McDonough Carpet Cleaning LLC Patrick & Tiffany McDonough (248) 266-5443 [hyperlink removed]

Susan S.
12/2014
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned our basement after a flood. At first I was impressed how quickly responded but I think the scope of the area's flooding and demands was too much. They had to come back several times and I had to make too many phone calls to get the job wrapped up.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

$600

TERRY Z.
12/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from McDonough Carpet Cleaning LLC
Hi [removed member name]. Thank you for the kind words. I appreciate you taking the time to write a review. I’m happy to hear that McDonough Carpet Cleaning satisfied all of your needs. I’m looking forward to working with you again soon. McDonough Carpet Cleaning LLC Patrick & Tiffany McDonough (248) 266-5443 www.mcdonoughservice.com

Dorothy S.
12/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$99

Response from McDonough Carpet Cleaning LLC
Thank you for choosing McDonough Carpet Cleaning. Please call me if you have any questions about your service. I’m looking forward to working with you again. McDonough Carpet Cleaning LLC Patrick & Tiffany McDonough (248) 266-5443 www.mcdonoughservice.com

Bradley S.
12/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Service was performed with efficiency and professionalism. Finished job looked great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$149

Response from McDonough Carpet Cleaning LLC
Thank you for choosing McDonough Carpet Cleaning. Please call me if you have any questions about your service. I’m looking forward to working with you again. McDonough Carpet Cleaning LLC Patrick & Tiffany McDonough (248) 266-5443 www.mcdonoughservice.com

Contact information

2197 Chancery Ave, Troy, MI 48085

www.mcdonoughservice.com

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Air Duct Cleaning

FAQ

McDonough Carpet Cleaning LLC is currently rated 4.7 overall out of 5.
McDonough Carpet Cleaning LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, McDonough Carpet Cleaning LLC offers free project estimates.
Yes, McDonough Carpet Cleaning LLC offers eco-friendly accreditations.
No, McDonough Carpet Cleaning LLC does not offer a senior discount.
Yes, McDonough Carpet Cleaning LLC offers emergency services.
No, McDonough Carpet Cleaning LLC does not offer warranties.
McDonough Carpet Cleaning LLC offers the following services: Carpet Cleaning, Upholstery, Area Rugs, Tile & Grout, Automotive Interior & Emergency Flood Service
Ask for details

Contact information

2197 Chancery Ave, Troy, MI 48085

www.mcdonoughservice.com