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McDonough Carpet Cleaning LLC

Carpet Cleaning, Upholstery Cleaning, Floor Cleaning and Waxing,

About us

After many years in the corporate world, Patrick McDonough, President of McDonough Carpet Cleaning, launched his own business in 2013. He wants to share his impeccable work ethic and amazing customer service skills with his clients. Patrick performs each job himself ensuring that every customer is fully satisfied, building a strong customer base. McDonough Carpet Cleaning has a 30 day stain guarantee. If for any reason you need a stain removed, Patrick will come back and service the stain for 30 days. This includes any stain, old or new, within the 30 days. Just give us a call and easily schedule a time for your touch-up. We perform professional, residential and commercial services. McDonough’s Carpet Cleaning Pledge to You: We will use only high-quality equipment and chemicals that are tailored for your properties.

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

Carpet Cleaning, Upholstery, Area Rugs, Tile & Grout, Automotive Interior & Emergency Flood Service

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7214 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
10%
3
4%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.9
professionalism
4.8
responsiveness
4.8
punctuality
4.7
Showing 101-125 of 214 reviews

Robert F.
12/2013
5.0
carpet cleaners
  + -1 more
Top quality service. Very good pet stain removal. He used a carpet rake which seemed to increase the quality of the job. I am very pleased and will have him back in the future
Description of Work: Cleaned my carpet and applied stain preventer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from McDonough Carpet Cleaning LLC
I try to stay up on the latest & best products and equipment. I'm glad we were able to get those pet stains out, no problem. Please give me a call if you need any further work done. It was my pleasure.

MADHAVI T.
12/2013
5.0
carpet cleaners
  + -1 more
cleaning went very well.Patrick on time and got to work as soon as he came in.very professional and job's well done.Thank you
Description of Work: cleaning my basement carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from McDonough Carpet Cleaning LLC
Thank you for taking the time to comment on McDonough Carpet Cleaning. I'm so glad that you are happy with your experience. I do all kinds of different services, so please call me if you need anything.

Rick N.
12/2013
5.0
carpet cleaners
  + -1 more
It went very well. The serviceman showed up on time and was very professional.
Description of Work: Carpet cleaning for two rooms and a stairwell, with the option of a stain guard or deodorizing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from McDonough Carpet Cleaning LLC
Thank you for the nice review. Looking forward to working with you again. I guarantee all work is completed to your satisfaction 100%

Gina A.
12/2013
1.0
floor cleaning
  + -1 more
DONT WASTE YOUR TIME WITH THIS GUY!!! He never showed up or had the decensy to call. I called him and left a voice mail. Several hours later he returned my call and said he had an emergency job that came up. He said he was still coming in a few hours. Few hours later his wife called me and said he pulled his back out. Just frustrating to find a dependable person these days. Wasted my entire morning and emptied out all of the bathrooms for nothing....ugh...
Description of Work: NEVER SHOWED UP!

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from McDonough Carpet Cleaning LLC
I would like to start by saying, (removed member name), I am very sorry about the service you received the day of December 28th. The only unfortunate downfall to this great job is that there is no way to predict floods. I completely understand your frustration and apologize for your wasted time and feelings of waiting all day. Checking my phone's call logs I do see that I called you back within a reasonable time frame. To add to the luck that day, I did pull my back during the flood cleanup. I've been off my feet since. Again, I would like to tell you how sorry I am about that day's chain of events. I wish you the best of luck with your new service.

Aaron S.
12/2013
5.0
carpet cleaners
  + -1 more
After purchasing the big deal from angieslist, I called them two days later. Very easy to make an appointment. McDonough called me 30 minutes before coming and arrived pretty much on time. everything like what I expected.
Description of Work: Carpet cleaning with Deodorization

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from McDonough Carpet Cleaning LLC
Thank you for making the job run so smoothly. I'm glad to hear you are happy too. I'm happy to have met your expectations.

Catherine T.
12/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
We were very happy with the work that Patrick did! When choosing a company, It was most important that we found a cleaning service that didn't do a rush job and one that paid careful attention to our carpet. Patrick spent several hours making sure our carpet looked great. He also cleaned the tile and resealed the grout in our bathrooms and kitchen, this service came out way better than we expected. I have already started referring him to other family members, and will definitely be using McDonough Carpet Cleaning for future projects.
Description of Work: Carpet, Upholstery, Tile and Grout Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from McDonough Carpet Cleaning LLC
Thanks ! I'm so happy you've passed along throughout your family. That's great. The most important thing to McDonough Cleaning Company is quality not time spent. It always shocks people when they get their tile done. It's one of those tings you don't notice until after it's clean. Wow! The best makeover possible for the inside of your house.

Timothy Z.
12/2013
5.0
carpet cleaners
  + -1 more
McDonough Carpet Cleaning squeezed us in just before Thanksgiving which we appreciated. He was on time, fully explained the service, did a very thorough job and finished in a timely manner. A few of the worse stains have resurfaced but Patrick left a stain remover to use with this. Completely professional and would recommend this them for any carpet or upholstery cleaning.
Description of Work: Cleaned carpeting in living room, family room, dining room and stairs. Also, cleaned four kitchen chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from McDonough Carpet Cleaning LLC
I think that is great that you were happy with your carpet. Stains do very often do come up again the way you described. With A good cleaning and the bottle of stain remover I left, your carpets should look great! Call me when you're ready for any of our other services.

Mal B.
12/2013
5.0
carpet cleaners
  + -1 more
We are very pleased with the service. Patrick was able to come out and give a quote on very short notice. We were able to schedule the cleaning just a few days later. He did a very thorough job and the price was very reasonable.
Description of Work: Whole house carpet cleaning and Scotchguarding

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from McDonough Carpet Cleaning LLC
I try to be as prompt to my customers as I can be. Sometimes that means getting up early, and sometimes that means working late. Please call me anytime you need a service done. I'm looking forward to working for you again in the future.

Judy L.
12/2013
5.0
carpet cleaners
  + -1 more
He was running a few minutes late so called to let us know. He was professional, courteous, hard working, and did a fabulous job with my carpets. I will not only use him again, I will refer him to all of my friends.
Description of Work: Patrick cleaned four rooms and treated a stain i thought was with me forever.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from McDonough Carpet Cleaning LLC
Wow , thank you for those kind words. I would love to work with you again. Please contact me anytime. We offer many different kinds of work. Thanks so much!

Ernest M.
12/2013
5.0
carpet cleaners
  + -1 more
Patrick was on time and the carpet cleaning service he provided was great!
Description of Work: Cleaned carpet in four rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$99

Response from McDonough Carpet Cleaning LLC
Even driving out to & from St. Claire Shores is small potatoes for Patrick. Cleaning someone's carpets the right way, with the best cleaners & equipment is the only way to really have those clean carpets.

Julie M.
11/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Have already contracted with them to do more work.
Description of Work: Cleaned upholstery and carpet in 1 room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from McDonough Carpet Cleaning LLC
Thanks [member name removed]. Looking forward to meeting again.

Joseph C.
11/2013
5.0
carpet cleaners
  + -1 more
Patrick was very easy to hire. He did a great job with the carpets and felt like he cared. The little things matter like putting off wall guards for the hoses so the corner beads dont get ruined.
Description of Work: Clean carpets at new home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from McDonough Carpet Cleaning LLC
Thank you [member name removed]. It's always nice when someone notices the little things. I appreciate you seeing my love and care more this job. Give me a call if you need any other services.

Carol L.
11/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Patrick came over at 4:00 p.m. give me an estimate to clean a large white sofa and chair and gave me an estimate of $99.00. I said ok and he cleaned them immediately and did a GREAT job. The front of the cushions on the couch were quite stained from what I think was levi dye rubbing off and the tops of the back cushions were dirty from pets (cats) constantly laying on them. The couch and chair arms and cushions were dirty from normal wear and tear and especially because they are white. He did a wonderful job cleaning everything. They look practically new. As new as nine year old couch chair can look (certainly as clean as they looked new). I am so happy with the appearance now. I was so happy that I gave Patrick a bit extra on his bill. $99.00 just did not seem like enough for what he did. Did I mention that the couch and chair were WHITE???
Description of Work: Patrick cleaned a large six cushion white sofa and a large two cushion white chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from McDonough Carpet Cleaning LLC
You're right, that couch was white! It was really nice working with you. Let me know if you need any further services.

leslie M.
11/2013
5.0
upholstery cleaning
  + -1 more
They did a good job. He was a really nice guy. I will have them come back to do some tile work. When I would call him, he would call back right away. They were very communicative accommodating.
Description of Work: I purchased a big deal to have my upholstery cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from McDonough Carpet Cleaning LLC
[member name removed], Thank you for the great review. I appreciate the positive feedback. I do all varieties of indoor/outdoor services. Please give me a call if you need any further work done.

Michelle S.
10/2013
5.0
carpet cleaners
  + -1 more
Would definitely use him again and recommend him to my friends.
Description of Work: It was a Big Deal for $149 for upholstery cleaning package or tile and grout cleaning package and bonus carpet cleaning deal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from McDonough Carpet Cleaning LLC
(removed member name) , you're making me smile. I appreciate the recommendation. Thanks for the kind words.

Erik W.
10/2013
5.0
carpet cleaners
  + -1 more
We found Patrick (owner) to be very professional, courteous, and knowledgeable. He explained the service to be performed, offered to move furniture, and completed the work quickly. Patrick offered a 30-day return service for any stains that re-appear. Overall, I would highly recommend McDonough Carpet Cleaning and plan to use this service next time.
Description of Work: Cleaned carpet in one bedroom, hallway, and stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from McDonough Carpet Cleaning LLC
[Member name removed], I was happy to be of service to you and your floors. I appreciate the kind words and recommendation. Looking forward to seeing you again.

Cynthia E.
10/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
It was fine. They were on time and they got the job done in a jiff. He spent the time necessary to do a really good job. My furniture and car are very clean. They did a very good job.
Description of Work: It was a Big Deal for $149 for upholstery cleaning package or tile and grout cleaning package and bonus carpet cleaning deal. They cleaned out my car. The cleaned the upholstery. They cleaned the couch and chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from McDonough Carpet Cleaning LLC
Thank you for going with Pat at McDonough Carpet Cleaning. Everything is very clean?...That's great! I'm happy to hear you enjoyed your service. We do a large variety of services so call us next time you need any work done.

Kathleen S.
10/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
Excellent service! Patrick knows his business, gave us some helpful hints plus made 3 trips to clean then seal, then put furniture back
Description of Work: Grout and tile cleaning plus reg clean and grout setting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Response from McDonough Carpet Cleaning LLC
[member name removed], Thanks so much for your recommendation. I'm very happy with the results. I'm glad you are pleased.

Karen S.
10/2013
5.0
upholstery cleaning
  + -1 more
He arrived on time and got straight to work. He was very professional about his business, and I found him to be thorough. It took at least 2 hour s to complete the job.
Description of Work: Patrick cleaned my 3 piece sectional and a recliner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$147

Response from McDonough Carpet Cleaning LLC
Thank you for your kind words, [member name removed]. It was a pleasure to work at your house with you. Please call me in the future if you need any further services. Thank you again for your recommendation.

Marion M.
10/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
Patrick was very professional and thorough. He did the job well and it was done in a timely manner. I will use him the next time I need my carpets cleaned.
Description of Work: Cleaned tile and grout and carpets throughout the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

ShiaoFong Y.
09/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Clean 2 very dirty sofas and made them look spring-like. I will be able to get another year out of them!
Description of Work: Clean 2 very dirty sofas and made them look springy!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from McDonough Carpet Cleaning LLC
(Member name removed), Thank you for the kind words. Please let me know if I can be of any assistance in the future. Patrick

Marie C.
09/2013
5.0
carpet cleaners
  + -1 more
Patrick was friendly and professional. He worked me into his schedule last minute and called prior to the appointment to let me know he was on his way and was right on time. The carpet was so badly stained I contemplated just replacing it but it looked like new after he cleaned it. I would highly recommend this company and look forward to working with them again in the future!
Description of Work: Cleaned extremely heavily stained carpet in my basement, stairs and kids rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$104

Response from McDonough Carpet Cleaning LLC
(Member name removed), I am very happy that your did not have to replace your carpet, and it turned out so well. Please let me know if you need anything else. Thanks again for your support, Patrick McDonough

Margaret D.
08/2013
5.0
carpet cleaners
  + -1 more
After calling Patrick McDonough, he came at my convenience to give me an estimate. His price was reasonable and even though it was already 5:30pm, he actually did the cleaning on the spot. Our stairs had not been cleaned in years and were extremely dirty and spotted. They now look great! Patrick moved furniture and put protective plastic under wood furniture legs to protect the wet carpet from stain. The carpet now looks great and smells really clean. Patrick worked hard and was very professional. I highly recommend him and his work.
Description of Work: Cleaned and applied scotchguard for carpet for family room, stairs, landing, and upstairs hall. Spot cleaned several other areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from McDonough Carpet Cleaning LLC
(Member name removed), Thank you for the kind words. It was a pleasure to service you carpet and meet your family. Thanks for the support, Patrick

Frank G.
08/2013
5.0
carpet cleaners
  + -1 more
I was in need of the rugs to be cleaned in my home and a friend had used the company and said they were good and very reasonably priced. My first contact was via telephone and Patrick was very nice and took a little time to explain what the cost would be for my rugs " about 800 square feet". he asked what kind of flooring I had in my kitchen and bathroom, i told him it was tile. He then told me about a package deal for the whole house "1200 SQF ". for 175.00 I thought what the heck. I gotta say the most inpresive part was the tile cleaning. I didnt relize how dirty the floors were. The service man "Patrick was very nice and explained the process of what he did. Lastly after the job was done and all cleaned up, I found out that Patrick was the owner of the company and just starting out, well I gotta say that it was very refreshing to see someone out doing the work and having that "personal touch" I think we are all looking for with any service we use. Do ask for package pricing, The more rooms the lower the price.
Description of Work: They cleaned the rugs in all the rooms and steem cleaned the tile floors in my kitchen and bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from McDonough Carpet Cleaning LLC
[member name removed], Thanks for the good feedback. Please contact me if you need anything. Patrick

Tiffany M.
08/2013
5.0
carpet cleaners
  + -1 more
My carpet was very dirty and needed cleaning badly. They did a great job for a good price, were pleasant and professional. I was very satisfied with there work and would recommend them to anyone.
Description of Work: McDonough Carpet Cleaning cleaned all the carpet rooms in my house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from McDonough Carpet Cleaning LLC
Thank you (member name removed), please let me know if there is anything else I can do for you. Patrick

Contact information

2197 Chancery Ave, Troy, MI 48085

www.mcdonoughservice.com

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Air Duct Cleaning

FAQ

McDonough Carpet Cleaning LLC is currently rated 4.7 overall out of 5.
McDonough Carpet Cleaning LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, McDonough Carpet Cleaning LLC offers free project estimates.
Yes, McDonough Carpet Cleaning LLC offers eco-friendly accreditations.
No, McDonough Carpet Cleaning LLC does not offer a senior discount.
Yes, McDonough Carpet Cleaning LLC offers emergency services.
No, McDonough Carpet Cleaning LLC does not offer warranties.
McDonough Carpet Cleaning LLC offers the following services: Carpet Cleaning, Upholstery, Area Rugs, Tile & Grout, Automotive Interior & Emergency Flood Service
Ask for details

Contact information

2197 Chancery Ave, Troy, MI 48085

www.mcdonoughservice.com