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Kapalua Floors

Hardwood Flooring Sales and Installation, Flooring Sales and Installation, Floor Cleaning and Waxing

About us

Kapalua provides hardwood installation and refinishing services in the Metro Detroit area. Their work includes high-profile jobs at the University of Michigan, American Axle, Delphi, and were featured on HGTV’s Urban Oasis 2017. Our focus has always been on maintaining a high degree of customer service coupled with the most up to date technology in the flooring industry. Joe, the owner, has been invited as an annual guest speaker for Lawrence Technological University’s Interior Design Program and at the Bona Certified Craftsman Convention. Joe is an active member in the National Wood Flooring Association (NWFA). He served on the NWFA Board of Directors, as well, as the Contractors Steering Committee and the Emerging Leaders Board. In 2017, Joe was honored to be receive the NWFA 40 under 40 award.

Business highlights

22 years of trusted experience

Services we offer

Installation and Dustless Refinishing of Hardwood Flooring

Services we don't offer

Tile & marble cleaning

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.9132 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
2%
3
1%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 101-125 of 132 reviews

Carol K.
01/2017
5.0
hardwood floor
  + -1 more
Job was excellent!
Description of Work: Staining hardwood floor to match adjoining hardwood. Perfect match. Also applied industrial strength protective low gloss coating.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Matthew K.
09/2016
5.0
hardwood floor
  + -1 more
unknown
Description of Work: Joe was very professional and clearly discussed options for refinishing our kitchen floor and repairing the floor where a wall was removed. Will did a fabulous job weaving in new boards and using as much of the original boards as possible. Dust was extremely minimal. Super clean. Couldn't be happier.
Rating CategoryRating out of 5
Yes, I recommend this pro

Julie W.
04/2016
5.0
flooring contractor, hardwood floor
  + 0 more
Went very well. See above
Description of Work: The team came in and ripped up carpeting. Sanded sanded and sanded some more. Showed up reliably and were very pleasant workers. Evan and co- worker (sorry can't remember ) were very nice . They worked their butts off. Stained and polyurethaned and were complete in 6 days. It was a large space, almost my entire up stairs so it was quite a feat. The only thing I messed up on was that they don't move furniture and so I had to hire someone to come over to do that. Wish they did move furniture but they don't.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Ralph P.
04/2016
5.0
hardwood floor
  + -1 more
unknown
Description of Work: They just completed resurfacing all the wood floors in my home. They did an outstanding job.
Rating CategoryRating out of 5
Yes, I recommend this pro

Rosemary S.
01/2016
5.0
flooring contractor
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$7,000

Constance A.
12/2015
5.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: Beautiful job. We needed the stain matched to adjacent rooms which were not being refinished. Great care was taken to get just the right color. They also installed shoe molding that looks great. Joe and his team were very professional in all aspects of the work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Donna D.
11/2015
5.0
hardwood floor
  + -1 more
unknown
Description of Work: I used them twice. Excellent workmanship, professional and timely. They do a really nice job.
Rating CategoryRating out of 5
Yes, I recommend this pro

David A.
09/2015
1.0
flooring contractor
  + -1 more
unknown
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Kapalua Floors
[Member Name Removed], I'm very sorry it seems you had a bad experience with our company. However, I don't have a single record that indicates our company interacted with you. According to our records, we don't have a phone call, voicemail, scheduled estimate appointment or any kind of written proposal submitted to you or the address on your account. At Kapalua Floors, we strive to provide all clients with absolute best service possible. If you could please let me know what caused you to have a negative opinion of our company, I will do everything in my power to correct the issue and get a resolution for you. If you would like, you can reach out to me via email directly at joe@kapaluafloors.com or on my cell phone at 248-921-4981. I hope to hear from you soon. Mahalo, Joseph P. Meyecic III CEO, Kapalua Floors 1221 Chicago Road Troy, MI 48083 855-2KAPALUA 855-252-7258 www.kapaluafloors.com "We love the smell of sawdust in the morning."

Bruno R.
09/2015
5.0
hardwood floor
  + -1 more
unknown
Description of Work: Fast, efficient and professional - what more can be said?!
Rating CategoryRating out of 5
Yes, I recommend this pro

Steve K.
06/2015
5.0
flooring contractor, hardwood floor
  + 0 more
Great Job. Very professional.
Description of Work: Installed and refinished hardwood floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Jennifer W.
06/2015
5.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: Refinished hardwood flooring...not a speck of dust! Because of a power outage, the techs could not finish on the promised day...but came back on a Sunday, above and beyond the call. Scheduling took longer than I had hoped, because they are BUSY, but it was well worth the wait!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tom F.
06/2015
5.0
flooring contractor, hardwood floor
  + 0 more
Work was excellent and on time.
Description of Work: Remove carpet, tack boards and staples. Sand and seal aprox 800 sq ft.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

dale Y.
09/2013
1.0
hardwood floor
  + -1 more
they came out, gave me pamphlet and measured. Never heard from them again. Completely wasted my time - maybe they are too busy. Spent $7000 with another provider already I suggest calling someone else
Description of Work: Bought new house and wanted downstairs floors refinished and new hardwood floors upstairs

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$7,000

Arnet R.
09/2013
5.0
hardwood floor
  + -1 more
Everyone was amazingly punctual for this entire project, from the time of the scheduled estimate through the completion of the the refinishing. The original time estimate for performing the sanding and refinishing was three days, but the efficiency of the crew allowed the work to be completed in two days. The gentleman that applied the new urethane actually worked longer on the final day so as not to have to come back the following day. He arrived at 8:15 AM and didn't leave until 7:00 PM - a long day for him, but it freed up the originally scheduled third day for me. Greatly appreciated. The flooring has never looked better and surpasses the original flooring finish from when we built the home. A big thank you for am outstanding job.
Description of Work: Refinished nearly 500 square feet of flooring, including kitchen, half bath, hallways, and entry foyer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Nicole P.
09/2013
2.0
hardwood floor
  + -1 more
I called and set up the appointment and had it scheduled for a wednesday at 12. The employee called me on Tuesday morning seeing if I was able to change the day and time to that evening. I did and set up so my father could be there since I couldn't. He came and measured and left brouchers and cards. He said he would call back with the estimate and I never heard anything from them.
Description of Work: The provider only came to my house to measure for an estimate.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
1.0


Response from Kapalua Floors
[Member name removed], I'm very sorry for your experience with our company. I did email you an estimate. I don't understand how you did not receive. Please double check your junk mail. I have had customer in the past who have said they didn't get their estimates, they call us back and then find them in their junk email box. It has been an ongoing problem, which we don't understand why it keeps happening. I am happy to resend you the estimate if you would like. I sincerely apologize that you didn't receive it. Your dad and I had a wonderful conversation and it would make no sense for us to come all the way out to your house and then not send you an estimate. Regards, Joseph Meyecic President Kapalua Floors

Shannon W.
09/2013
5.0
hardwood floor
  + -1 more
Joe was by far the most professional of all the companies that I called for an estimate. He estimated it would take three days to do. His crew was friendly, knowledgable, hard working, and kept us informed of where they were at, what they were going to do next, etc. we were given care sheets for the floors and product recommendations to care for them. The floors are absolutely beautiful, so much so that it was hard to walk on them the first few weeks in fear of messing them up! Joe was great at getting back to me with all my questions on moving furniture back onto them. I would highly recommend this company and know that we will be calling them when the topcoat needs to be redone in the future. Thank you Kapalua!
Description of Work: We hired Kapalua to refinish all the hardwood floors ( approximately 845 square feet) in our Royal Oak bungalow. We were looking to go as environmentally friendly as possible and were really interested in the Bona water based products that they use.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,789

Beth G.
07/2013
5.0
hardwood floor
  + -1 more
Joe was very professional. His crew was timely and we were very pleased with the finished wood floors. I would highly recommend them to anyone interested in new wood floors being installed or having current floors cleaned.
Description of Work: Put in new wood floors and molding. Cleaned old wood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Marlv S.
06/2013
5.0
flooring contractor, hardwood floor
  + 0 more
Evan was on time, professional and addressed all concerns. Job exceeded all expectations several friends / neighbors have asked for their number. I plan on having them do the living room floor in the future.
Description of Work: Dining room wood floor restored.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Chris T.
06/2013
5.0
floor cleaning, hardwood floor
  + 0 more
Overall, my experience was fantastic. Joe did a great job explaining the services he recommended and gave his honest opinion on a few areas that he thought wouldn't be worth the money to fix (i.e stain on softwood pine stairs). The system they used provided fabulous results. I must admit i was surprised how great they turned out without any sanding. Great job!
Description of Work: Used the Bona deep clean system on all of my hardwood floors (1,200 sq. ft. bungalow), and finished the job off with one coat of commercial grade water based finish (Bona Traffic).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,050

Jodi R.
02/2013
5.0
flooring contractor, hardwood floor
  + 0 more
Kapalua workers were on time and performed the job to my expectations. They were informative & done quicker than quoted.
Description of Work: Hard wood floors in a small bedroom refinished.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Robert O.
01/2013
5.0
flooring contractor, hardwood floor
  + 0 more
Contractor was on time, reasonably priced and very professional. Work performed was excellent and exceeded my expectation.
Description of Work: Screen and coat of hardwood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Dave V.
01/2013
5.0
flooring contractor, hardwood floor
  + 0 more
I found Kapalua Floors doing Google search. I talked to Joe and set an appointment for him to come look at my floors and to give a quote. Joe arrived right on time. I was doing my whole upstairs floors. Joe was willing to work with me to do the job in 2 phases This made it easier for me to move furniture. Joe explained the type of dustless sanding that he did and the types of finish I could use. I decided on the water based finish as that has the shortest drying time. We setup for phase one to start a couple of weeks later. On the start day, the workers showed up right on time. The system they used was truly dustless. I did not have dust anywhere in the house. They took about a day and a half for phase one. I was able to walk on the floors about 3 hours after they were done. Phase two was a bit more square footage and took two full days for the 2 guys. Again I could use the floors in a couple of hours. The workers were very professional and polite. Everything was cleaned up, and the only thing I had to do was to put my furniture back a couple of days later. They did a great job, I would highly recommend Kapalua Floors to anyone. My floors now look like they are brand new. I'll glad that I found them.
Description of Work: Refinishing of old Hardwood Floors This included sanding, staining a new color and then 3 coats of finish.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Todd M.
11/2012
5.0
flooring contractor, hardwood floor
  + 0 more
We couldn't be happier with the results. Joe and his team replaced the stair treads with oak and sanded and refinished the hardwood in the office. The team was extremely professional and friendly. Even though there was a lot of sanding going on, we didn't find one speck of dust. At the end of each day, you would never even know they were there; that's how well they cleaned up after themselves. And the end result was nothing short of amazing. The new hardwood stairs and refinished floor match the rest of the floors in the house perfectly. For anyone looking for hardwood work, hire this company!
Description of Work: Our 60 year old bungalow had old pine stairs to the second floor covered with 20 year old Berber carpeting. We also had our second floor bathroom redone a couple years ago and the tile people used a wet saw on the hardwood floor in one of our home office, causing some water damage. We contacted Joe to replace the pine stairs with oak and to refinish the hardwood floor that was damaged.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Danielle W.
09/2012
5.0
flooring contractor, hardwood floor
  + 0 more
It was incredible easy to work with Joe. He was accessible any time I needed him, even when I texted!
Description of Work: Joe Kapalua is a very professional man. He came and did the estimate the morning after I called him at a time that was convenient to me. He quoted me much less than the other companies and did it much sooner than any of the other companies could perform the service. He was professional and walked us through everything at our pace. He came less than two weeks later and completed the job in less than three days which is what he quoted us. We refinished our floors and they look incredible now. I will definitely use him to lay my laminate upstairs!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Angela M.
08/2012
5.0
flooring contractor, hardwood floor
  + 0 more
My husband and I just purchased a new home and we wanted to have the hardwood floors refinished prior to moving in. I had called a few companies to get quotes. We had no idea that these companies were so busy and booked up for several weeks to months. I called Michigan Floors and they highly recommenced Joe Meyecic at Kapalua Floors. Joe came to our home and was very professional and had brochures for their dustless system and fully explained what all our options were. We had the quote in our hands before he left. His crew was also booked but he understood that we wanted the floors refinished prior to moving in and was able to fit us in the next week. Evan was in charge of the job and he was very professional, knowledgeable and kind. At the last minute we decided to tear out the sink and cabinet in the main bathroom thinking the hardwood went all the way under and it did not. I called Joe and asked if they could possibly repair the floor and refinish it where the cabinet was just in case we wanted to replace it with a raised cabinet. It was not a problem at all. When they were finished, we noticed a few small bubbles in the finish. Evan and Joe came right out and took care of everything right away. They cleaned up everything and their system is truly dustless! They didn't have to put plastic up anywhere or on anything. Out of the companies we had out to quote the job, they were by far the most professional and reasonable in price. We highly recommend this company.
Description of Work: Sanding and refinishing of hardwood flooring with three coats of water based, commercial grade polyurethane and placement of new flooring in small area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Contact information

850 Stephenson Hwy Suite 207, Troy, MI 48083

http://www.kapaluafloors.com

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Floor Cleaning and Waxing

FAQ

Kapalua Floors is currently rated 4.9 overall out of 5.

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Kapalua Floors accepts the following forms of payment: Check
Yes, Kapalua Floors offers free project estimates.
Yes, Kapalua Floors offers eco-friendly accreditations.
No, Kapalua Floors does not offer a senior discount.
No, Kapalua Floors does not offer emergency services.
No, Kapalua Floors does not offer warranties.
Kapalua Floors offers the following services: Installation and Dustless Refinishing of Hardwood Flooring
Tile & marble cleaning

Contact information

850 Stephenson Hwy Suite 207, Troy, MI 48083

http://www.kapaluafloors.com

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM