About us
Business highlights
38 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Free Estimates
YesWarranties
YesEmergency Services
YesAccepted payment methods
Reviews
4.751 Reviews
Showing 26-50 of 51 reviews
Clair C.
10/2016
auto repair, plumbing
 + 0 moreGreat, no problems
Description of Work: Replaced valve in bathroom sink faucet
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Raymond M.
04/2016
plumbing
 + -1 moreunknown
Description of Work: Repair vent
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$200
Paul M.
03/2016
auto repair, heating & air conditioning/hvac, plumbing
 + 1 moreunknown
Description of Work: Replaced purge vent and performed boiler inspection.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$180
Ron S.
02/2016
plumbing
 + -1 moreunknown
Description of Work: After 3 visits by the technicians, the core problem of no measurable heat coming from the heat pump was not fixed. They made no adjustment to the initial invoice ($690, even though very little was accomplished despite their proclamations to the contrary. Can not recommend.
| Rating Category | Rating out of 5 |
|---|
John J.
02/2016
plumbing
 + -1 moreunknown
Description of Work: Replaced water heater
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$1,000
michael L.
12/2015
plumbing
 + -1 moreunknown
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$125
Carolyn H.
07/2015
plumbing
 + -1 moreunknown
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Art S.
05/2015
plumbing
 + -1 moreunknown
Description of Work: Repaired ball joint valve, replaced pump pressure gauge and tightened toilet base.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$173
Raymond M.
02/2015
plumbing
 + -1 more.
Description of Work: Replace hot water heater
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$1,200
Raymond M.
02/2015
plumbing
 + -1 moreunknown
Description of Work: Replace hot water heater
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$1,200
Bert S.
01/2015
plumbing
 + -1 moreunknown
Description of Work: Replaced a customer supplied water heater.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$380
Dean J.
10/2014
drain cleaning, plumbing
 + 0 moreunknown
Description of Work: Great Job and Service
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$250
Cynthia H.
06/2012
heating & air conditioning/hvac, plumbing
 + 0 moreThey were efficient, honest and they said what they were going to do. I would tell a friend or a family member about them.
Description of Work: I used D&W Mechanical. They did some work on a faucet and they checked our furnace. It was a combination of plumbing, heating and cooling. They do all three of those, so they did a check on our furnace.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
terry W.
05/2012
plumbing
 + -1 moreThis was an ER because of broken pipe and service was done quickly and professionally. We do use Dand W as our mechanical contractors and would recommend them highly.
Description of Work: Repair broken cast iron pipe under kitchen floor. Re-piped drain line from 4" cast iron hub to standpipe and replaced drain fittings from sink to vav stack.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$1,300
Christine C.
04/2012
heating & air conditioning/hvac
 + -1 moreListed everything on the above question
Description of Work: We contacted this company for a quote on a new furnace. Had an appointment scheduled. When the individual did not show up for the appointment I contacted the company and they tracked him down, he had forgotten all about the appointment and was at another job. When he finally did come (2hrs late) he didn't seem to be very interested in giving us a quote or even doing the job. He had me write down my email address but we have never heard anything from him or his company. We had contacted him through Home Depot. I recomend that they try and find another, more reliable subcontractor.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| professionalism | |
| responsiveness | |
| punctuality |
Response from D&W Mechanical
Tom B.
02/2012
plumbing
 + -1 moreDand W did a complete water turn off. Then they took out the plumbing because of the necessity created by changing cabinets. They also replaced a water line to the refrigerator, and also installed a shut off valve. They know what they are doing, and they did a good job replacing inferior components with good components. The person doing the prep work saw what they were doing and appreciated their efforts. There was one mistake made, and the installer said it was his fault, and he was going to fix it. No question I would use them again.
Description of Work: D&W Mechanical provided plumbing services when we remolded the kitchen. They have a good reputation in the Traverse City area.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$1,000
gary M.
12/2011
heating & air conditioning/hvac, plumbing
 + 0 moreThey were very helpful and knowledgable. They initially got the old heater working and helped secure a replacement heater under the warranty. Once we received the heater, we scheduled an appt and they installed it. Very professional. They were honest and upfront about everything. If we had needed hot water sooner, I'm sure they would have accomodated us
Description of Work: We haven't received the final bill yet. They diagnosed the problem, repaired it as best they could and helped with a warranty issue on a tankless water heater. Once we received the replacement heater, they installed it
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$300
Joseph L.
11/2011
plumbing
 + -1 moreOn time, courteous, polite. Very efficient.
Description of Work: Plumbing repairs - multiple sites. Repaired fixtures installed improperly when house was built (different plumber).
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$500
beth A.
08/2011
heating & air conditioning/hvac
 + -1 moreI was not pleased, read the story above.
Description of Work: When I first called D&W I advised them that the previous year my a/c was running fine and then about the 4th day of running (in August) it would not shut off and it stopped blowing cold air. We had not touched it since then. The repairman arrived almost a year later (when we were able to pay for the service) and we turned on the a/c it was working fine. He did a complete inspection and said that we had too much freeon in the system. (Since the last time the system was repaired in 2007...interesting how it worked for 2 years without any problems with that extra freeon.) He took the excess out and then proceeded to tell me I would be charged for his drive out to my house, not only the time he worked here. That is just bad...they should have been up front on telling me that they would charge for the drive out, it was not mentioned. Plus he said it took an hour to drive, sorry it does not take an hour from Traverse City to Interlochen. The a/c worked fine for about 20 hours. Then I noticed it wasn't turning off. I checked the vents and sure enough same problem I had the last year it wasn't blowing cold air again. Of course this happened to be 5pm on a Friday. I called their emergency number and the repairman said, "Is it really an emergency, because I just got my kids to the beach". Having children myself I can emphasize, but sir I wouldn't call you if it wasn't an emergency. Needless to say he did not show up until the next morning. Upon his inspection I did not have enough freeon in the system. WHAT???? So he proceeded to put the same amount of freeon back into the system that his co-worker took out the day before. So basically this company did absolutely NOTHING and charged me for it. Then he checked out the entire system and said I can't find any problems I don't know what to tell you. (Nice, I am paying you to tell me you can't fix my a/c.) After all that he tried to sell me a part that is not needed, a temperature control that as he said "would fix any problems" interesting how a $100 part would fix the problem I have when you can't even find out what is wrong. Needless to say I don't run my a/c very often I am in panic mode when it is on if it will run too long and burn up the coil or do damage to it is some other way. Be very careful if you persue this company!
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$198
joy S.
08/2011
plumbing
 + -1 moreThey came when promised, did more then expected, and were extreamly proffessional!
Description of Work: Emergency flood, they were amazing!
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$250
Bruce G.
07/2011
plumbing
 + -1 moreDispatcher told me that plumber would be available about noon. Plumber called about 11:30, we both arrived at house at the same time The whole repair took about 3 hours, which I felt was very reasonable Cost was very much in line for this type of work.
Description of Work: Replaced gas water heater. Brought water and gas connections up to code
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$820.2
mike F.
09/2010
heating & air conditioning/hvac, plumbing
 + 0 moreI called D and W as well as 3 other HVAC companies. I was immediately impressed with the level of honesty and professionalism Jeff showed in his estimate visit, going so far as to suggesting we wait on A/C to make sure our electrical was up to code and safe. The work was done quickly and efficiently over 3 days, and they were even able to coordinate with a chimney repair I was having done to get the new liner in. D and W set up all the permits and inspections and Jeff even called me to let me know i was eligible for the state of Michigan's new rebate. Ironically the inspector was a no show on the scheduled day so the next day I called D and W and they arranged an inspection 20 minutes later.
Description of Work: D and W replaced my old furnace with a new high efficiency model, added an A/C coil so we could add A/C next year, and added a sleeve to my chimney to vent my water heater
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$5,000
Karin G.
07/2010
heating & air conditioning/hvac, plumbing
 + 0 moreThis company was extremely professional. Its office staff and installer were very knowledgeable and answered all of our questions. The installer was prompt. He arrived on time and finished the job quickly. The installer was neat and we did not have to clean-up when he left. The installation necessitated the cutting of drywall and the installation of a grate, and no damage to trim or the area around the installation occurred. We would use this company again without hesitation and plan to use them for installation of a garage furnace later this year.
Description of Work: Installed a cold air return and furnace humidifier.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$650
Karin G.
07/2010
heating & air conditioning/hvac
 + -1 moreAlthough we had requested that a plumber replace a difficult and hard-turning kitchen faucet for us, he advised us that he could easily repair the faucet and save us the cost of the faucet that we had purchased; his advice saved us about $130. He repaired the faucet quickly, and it worked well after his repair. The plumber even changed a gasket on a leaky toilet and even used a gasket that we had purchased and intended to use ourselves. We used this company previously and would use it again. We plan to use this company later this year to install a garage furnace.
Description of Work: Kitchen faucet and mudroom toilet repair.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$75
ELAINE K.
11/2008
heating & air conditioning/hvac
 + -1 moreThey are very prompt and have reasonable pricing. They can get someone out to you the next day or even the same day if needed. They don't try to push anything on you.
Description of Work: They did some plumbing for me about a year ago. Also, furnace cleaning and repaired our humidifier.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$200
Contact information
1266 Industry Dr St A, Traverse City, MI 49686
www.dwmechanical.comService hours
Monday:
7:00 AM - 5:00 PMTuesday:
7:00 AM - 5:00 PMLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Heating and Air Conditioning,
Auto Service,
Drain Cleaning,
Auto Transmission
FAQ
D&W Mechanical is currently rated 4.7 overall out of 5.
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
D&W Mechanical accepts the following forms of payment: Check,MasterCard,Visa
Yes, D&W Mechanical offers free project estimates.
No, D&W Mechanical does not offer eco-friendly accreditations.
No, D&W Mechanical does not offer a senior discount.
Yes, D&W Mechanical offers emergency services.
Yes, D&W Mechanical offers warranties.
D&W Mechanical offers the following services: Plumbing, heating, air conditioning, ventillation, geothermal, boilers & solar-thermal heating.
.
Contact information
1266 Industry Dr St A, Traverse City, MI 49686
www.dwmechanical.comService hours
Monday:
7:00 AM - 5:00 PMTuesday:
7:00 AM - 5:00 PM