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McQuade Heating & Cooling

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

McQuade Heating, Cooling, Plumbing and Refrigeration is a family-owned and operated Christian based business that services Macomb, and portions of Oakland and St. Clair Counties. We offer a wide variety of products to enhance the comfort of your home or business including furnaces, air conditioning systems, boilers, air cleaners, humidifiers, on demand hot water systems and programmable thermostats. Our HVAC technicians work on all brands of furnaces, air conditioners, boilers and commercial refrigeration units. Our plumbing operations are overseen by our on-site master and journeyman plumbers, offering all types of residential and commercial plumbing. We take pride in our work, offer the very best warranties in this industry, give you a level of service that is second to none, and make every customer our top priority. When our truck pulls into your driveway or onto your job site be assured that you are doing business with a company of trusted professionals! Some Senior and Military Discounts Available.

Business highlights

55 years of trusted experience
Emergency Services Offered

Services we offer

Residential & Commercial Heating, Cooling, & Plumbing Installation & Repair.

Services we don't offer

Residential Refrigeration, Septic Cleaning, & Underground Drain Installation.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6147 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
11%
3
4%
2
3%
1
7%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.6
responsiveness
4.6
punctuality
4.6
Showing 76-100 of 147 reviews

Jacqueline T.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
professional, friendly, clean. Although they told me I was out of their service range, one of their technicians lives near me and came to provide the service for which I purchased a coupon.
Description of Work: air conditioner check up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$50

Jeanette S.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
It went just fine. it is 85 degrees and my air is now working and so I am a happier human as a result! My technician arrived, put footies on over his shoes (which I appreciated) and then proceeded to check the inside unit in the basement. He provided some suggestions on the filters I am currently using versus what I probably should be using for my type of unit and also noted that my humidifier was currently set to where it should be for winter. He asked me for a Sharpie so he could write on the humidifier where the setting should be during which season. I liked the suggestion since the action I need to take is written directly on the humidifier. He then proceeded to look at the outdoor unit. He found that the capacitor compressor needed to be replaced. He did that and then explained to me what was done. My air is working and I am very thankful for that.
Description of Work: Diagnosed then repaired my air conditioner (outdoor unit).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$221

George T.
07/2013
4.0
heating & air conditioning/hvac
  + -1 more
Recommened replacement of units & quoteed replacement units
Description of Work: Serviced furnace & air conditioner

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Julie E.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
The technician was very professional and informative. He didn't try to sell me new equipment/services, but just addressed the problem we were having with our A/C unit.
Description of Work: Serviced A/C and inspected furnace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Paul Z.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
So they never really even did anything for me.
Description of Work: I purchased a Big Deal for Mcquade Heating, Cooling, Plumbing & Refrigeration. They turned up my air conditioner and it was completely dead.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$54

Warren Y.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
It worked well. It's working fine. It keeps me cool. There was no extra charge. Everything went fine. The guy was very clean and did well. He found one thing that might need replacing in the future but, I decided not to have it done at this time. It's not absolutely necessary as it still works. It was just a little relay that looked a little old to him, I guess. He didn't push and cleaned up well. He called when he was coming and he was within the time-frame allotted.
Description of Work: I used a Big Deal from Mcquade Heating, Cooling, Plumbing & Refrigeration. They maintain the air conditioning. It was just a matter of cleaning and inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$54

G. Annette S.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
Efficient and made a suggestion for the furnace that should have attention Satisfied that he knew what he was doing.
Description of Work: worked on furnace and air conditioner adjust for weather, service call only It was a featured special price in the paper

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Jenise T.
06/2013
4.0
heating & air conditioning/hvac
  + -1 more
It was fine AC working good. Furnace needs hekp
Description of Work: Tuned up AC and checked furnace

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$54.09

sheryl H.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
Very professional and the installers went the extra mile in everything they did. They were punctual and stayed until the job was completed. For a few weeks after the installation the office would call to see how things were working and if there was anything else they could do to assist me.
Description of Work: Installed new furnace, humidifier and hauled all the old stuff away. Left the basement very clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Judy H.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
Don was prompt and thorough. He checked in the basement and then went outdoors to clean and check all parts of the A/c. I would recommend tis vendor to others.
Description of Work: Checked freon and all parts of A/C. Cleaned out the unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$54

PATRICIA J.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
We purchased an air conditioning tune-up knowing full well that we might need a new unit. McQuade came out and confirmed it by discussing it with us and showing us why. We were losing quite a bit of cold air into the basement due to leaks in the duct work and the unit itself needed new parts. Since it was over 20 years old, we opted to go with a new unit. We didn't want overkill and were able to purchase a unit that was just the right size. They came out as scheduled and had the entire job done in less than a day. I did call them back out to do some additional sealing around the new duct work...just to be sure we had minimal or no leaks. I did have to call them to remind them to come out, but other than that, all went well. They sent someone out to do the additional sealing, and he had me check to make sure I was OK with the results. We were very happy with the work!
Description of Work: Came our to look over the a/c for a tuneup and then ended up installing a new unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

K P.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
I was in the market for a new furnace and AC. Of all the companies that gave me a quote, McQuade was the only one that actually looked at my AC unit and recommended that I not replace it (old one is in good working order, newer ones are overpriced and still in beta). For the furnace, they took my needs into consideration and didn't try to sell me up to something I didn't need or want. A week later, my furnace actually totally crapped out. McQuade was booked, but they called a couple of guys from other jobs to come out the next day to rough in the furnace I wanted so we would have heat for the weekend. They didn't even charge me! The job was finished the following Tuesday including the AC tune-up.
Description of Work: Installed a new furnace and tuned up my existing air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Daniel J.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
The tech came within his window, although I would have preferred that he come closer to 8 than to 10 AM... Otherwise it went well. Explained how my particular furnace was integrated with my A/C unit, added some coolant to my A/C tower, cleaned it out... Also gave me a sales pitch on getting a new furnace. Price quote sounded good.
Description of Work: Took a look at my A/C in my new (very old) house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$54

Beth M.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
Very well. No problems and all done very efficiently.
Description of Work: Installed new air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

John C.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
The workmanship by the installers was good, but the sales person was as bad as you can get. He lied to us and spoke in riddles. The owner of the company is good and cooperative, however. The price was good as well. I had a manufactures rebate and the company said that was included in the price. The rebate was advertised $1200.
Description of Work: They installed a new whole house heating and A/C system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda K.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
Great job. City inspector stated it was one of the best installations he had seen.
Description of Work: During a service on my furnace a carbon monoxide leak was discovered. McQuade did an emergency removal of my old furnace and installation of a new high efficiency furnace so my home would not be without heat. They then scheduled the finishing of the installation at my convenience including the install of a humidifier. They notified me of credits available with my gas and electric companies and provided me the forms to complete to claim the credits. They even processed the credit forms for me. I have also used them for air conditioner and hot water repairs. I have always found them to be professional, knowledgeable, and courteous. Never try to up sell you or do high pressure sales. Prices are reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,900

Cary B.
03/2013
4.0
heating & air conditioning/hvac
  + -1 more
McQuade Heating, Cooling, Plumbing & Refrigeration are prompt and curteous. They are reliable and comparable costwise. They show up when they say they will. They have worked on other properties for us in the past one year.
Description of Work: McQuade Heating, Cooling, Plumbing & Refrigeration have been working on a furnace. They put in our furnace and then they have been servicing it for us under the warantee.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Deborah S.
03/2013
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
It went very well. They said how long work would take and they were accurate. Very efficient, quiet (considering removing a furnace!) and clean. I was able to ask question and to check progress of work . Workers were very nice as well. Office was responsive as well.
Description of Work: Replaced furnace, air conditioner and water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Grace B.
02/2013
5.0
heating & air conditioning/hvac
  + -1 more
Overall it went smoothly. I called for an appointment which was scheduled at my convenience. Mark called ahead to let me know what time he would arrive. He did the job and was on his way.
Description of Work: Mark Gordon was the service man who diagnosed and repaired a problem with my boiler's pilot light. He had the parts on his truck to repair this old boiler in one trip without having to order parts and come back another day. That was important to me to get the heat working as soon as possible!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Michelle M.
01/2013
5.0
heating & air conditioning/hvac
  + -1 more
My husband and I recently purchased a home with a 45 year old boiler for our hot water baseboard heating system. We didn't know anything about how the system worked as we were accustomed to a gas forced air furnace. We discovered that one of the pipes attached to the boiler was leaking so we called McQuade. Within just a few short hours they sent out a technician who inspected the boiler and informed us that we needed to replace the pressure relief valve and air purger. The technician was Mark Gordon and he not only performed the work but spent the time to explain to my husband how the boiler works, what we need to do to maintain it, what our options are for replacement when the time comes and was over-all extremely accommodating. He was honest and very informative. Because of the service Mr. Gordon provided, we will definitely use McQuade again and would highlly recommend them to anyone with heating/cooling needs - they are fantastic!
Description of Work: Teriffic service!!
Rating CategoryRating out of 5
Yes, I recommend this pro
$400

Karen B.
12/2012
4.0
plumbing, water heater repair
  + 0 more
Mcquade came out to replace the water heater - we wanted a tankless to replace our broken water heater. Brian Mcquade had mentioned this unit to my husband several years ago. I think our service guy Mark didn't know too much about the tankless - I had to ask some leading questions to get the kinds of answers I was looking for. He certainly did not try to talk us into this unit. Mark came out the next morning to install it. Ours is pretty complicated (we also have a circulating hot water system) and it took him all day (9-6) and it still wasn't done. We have hot water, but they are sending the master plumber to finish the job. Overall the work is good - I suspect it's a case of just not having lots of practice installing these tankless units yet. UPDATE: Please see other review regarding this water heater installation
Description of Work: Mcquade came to the house to install a new water heater. Our heater broke (was leaking water). We wanted to replace it with a tankless unit.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Chris S.
11/2012
5.0
plumbing, water heater repair
  + 0 more
They did well and were able to come out right away and diagnose the problem and fix it. They also noticed that I had an issue with my boiler and they were able to fix that too; so that was pretty good.
Description of Work: I used McQuade Heating, Cooling, Plumbing & Refrigeration to fix a problem with my water heater and clean my boiler.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Michael E.
09/2012
5.0
heating & air conditioning/hvac
  + -1 more
Our A/C had been out 6 days (started Friday before Labor Day weekend, had problems with another company not performing) and I called McQuade Thursday AM for a replacement quote. They had a man (Mike) on site that afternoon, looked the system over and ne proposed a new Trane to replace our 25 year old carrier. He said they could get the unit installed the next day, and we signed up on the spot. The crew arrived the next day around noon, were very professional and did their work quickly and efficiently. We were cool again by evening. All in all a very satisfying experience.
Description of Work: Replaced complete A/C unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,750

John L.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
They were very efficient and got the job done in a day. We had a problem with some air conditioning in an upper room so they came back one-half-hour after the call to check out the duct work and everything was working fine. The following day they sent flowers thanking us for the business without giving them any more money; so they were very good.
Description of Work: I used McQuade Heating & Cooling Plumbing & Refrigeration to install a new air conditioner and heating system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Jack J.
07/2012
4.0
heating & air conditioning/hvac
  + -1 more
The job went pretty well, with a few hang ups. McQuade worked with us on scheduling and financing to work within our time frame and budget. We were originally told that the job would take one day (which seemed rather short), but it took a day and a half. On the first day we did have our furnace replaced, the air unit and new meter and thermostat installed. The crew did have to come back a week later to install the new duct, and fix a few aesthetic issues. There was also a slight issue with permits (if I wanted them, which I did, and when the would come out to approve the work), but it was all worked out. The only issue will may have in the future is where they placed the A/C unit. Because of the salesman's suggestion, we placed the unit on the side of the house. We found out that is against township code. In the end the location was approved, with approval from our neighbor.
Description of Work: I had McQuade remove and replace my furnace, install an air conditioner unit, an additional heating duct, and a second electric meter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$6,000


Service hours

Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Drain Cleaning,
Appliance Repair - Small,
Natural Gas Lines,
Wells and Pumps,
Chimney Repair,
Basement Remodeling,
Sewer Cleaning,
Kitchen and Bath Remodeling,
Water Coolers

FAQ

McQuade Heating & Cooling is currently rated 4.6 overall out of 5.

Monday: 7:30 AM - 4:30 PM

Tuesday: 7:30 AM - 4:30 PM

Wednesday: 7:30 AM - 4:30 PM

Thursday: 7:30 AM - 4:30 PM

Friday: 7:30 AM - 4:30 PM

McQuade Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, McQuade Heating & Cooling does not offer free project estimates.
No, McQuade Heating & Cooling does not offer eco-friendly accreditations.
Yes, McQuade Heating & Cooling offers a 10% senior discount.
Yes, McQuade Heating & Cooling offers emergency services.
Yes, McQuade Heating & Cooling offers warranties.
McQuade Heating & Cooling offers the following services: Residential & Commercial Heating, Cooling, & Plumbing Installation & Repair.
Residential Refrigeration, Septic Cleaning, & Underground Drain Installation.

Service hours

Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM