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McQuade Heating & Cooling

4.6(
147
)

Heating and Air Conditioning, Plumbing, Water Heaters,

... +10 more

About us

McQuade Heating, Cooling, Plumbing and Refrigeration is a family-owned and operated Christian based business that services Macomb, and portions of Oakland and St. Clair Counties. We offer a wide variety of products to enhance the comfort of your home or business including furnaces, air conditioning systems, boilers, air cleaners, humidifiers, on demand hot water systems and programmable thermostats. Our HVAC technicians work on all brands of furnaces, air conditioners, boilers and commercial refrigeration units. Our plumbing operations are overseen by our on-site master and journeyman plumbers, offering all types of residential and commercial plumbing. We take pride in our work, offer the very best warranties in this industry, give you a level of service that is second to none, and make every customer our top priority. When our truck pulls into your driveway or onto your job site be assured that you are doing business with a company of trusted professionals! Some Senior and Military Discounts Available.

Business highlights

55 years of trusted experience
Emergency Services Offered

Services we offer

Residential & Commercial Heating, Cooling, & Plumbing Installation & Repair.

Services we don't offer

Residential Refrigeration, Septic Cleaning, & Underground Drain Installation.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6147 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
11%
3
4%
2
3%
1
7%
Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.6
responsiveness
4.6
punctuality
4.6
Write a review
Showing 126-147 of 147 reviews
Vasantha S.
10/2014
4.0
heating & air conditioning/hvac, plumbing, drain cleaning
  + 1 more
unknown
Description of Work: To begin with Furnace was not heating up. The furnace tune up went very well. He left saying the pressure switch may be bad. The Technician did the work did not find anything wrong with presssure switch; but, declogged the inlet vent. The furnace started working. However, he had to send another two people team to fix the PVC pipe.
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0
$400
Douglas C.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$100
Dana T.
09/2014
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Dave M.
09/2014
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Was a no-show and didn't notify me. I asked for my reschedule during a time that I wouldn't have to miss work a second time, but they would not accommodate.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$55
Response from McQuade Heating & Cooling
Dear Valued Customer, We do apologize that you feel your experience with McQuade’s dispatching department was unsatisfactory. McQuade has been a family owned, Christian based business since 1970 and continues to maintain its fine reputation by adhering to the fundamental values that it was founded on and that is... honesty, respect, and integrity. Sadly, your complaint seems to be an ongoing trend that we attribute to a misunderstanding regarding the “Big Deal” guidelines. I will, again, review them just to clarify. As stated in the “Big Deal” criteria, tune-ups must be scheduled during normal business hours, all requests for service must be addressed within 2 business days and payment will only be made to the service provider after the service has been completed. McQuade happily met its obligations by responding promptly to your service inquiry and offering you an appointment within our normal business hours that are outlined on our business site through Angie’s List (Monday through Friday from 7:30am to 4:30pm). Additionally, in our dispatcher’s initial communications with you we requested a valid phone number with which to contact you - that of which you failed to provide. When we were unable to contact you by phone prior to dispatching your technician our dispatcher attempted to message you through Angie’s List but received no response - at which point, it was impossible for McQuade to contact you or to dispatch your HVAC specialist. Like all businesses, we do have simple yet critical protocol we must follow - our dispatchers are not authorized to send our technicians across town without confirmation that the homeowner is there and waiting. Be assured that our first priority is to make sure that our customers get the necessary care that they require. We hope that you will consider McQuade in the future - we feel confident that, like many of our other happy customers, you would be extremely satisfied!
Hong T.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
Everything was good.
Description of Work: He checked the furnace thanks to a Big Deal I purchased.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Leah C.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ronald G.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
Truly exceptional service.
Description of Work: A/C tune up and added Freyon to airconditioner
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Alan L.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Maintenance plus a number of helpful tips and explanations.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Philip W.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Inspected furnace. Did job.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Frederick W.
06/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Replacement of 3 toilets.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Rob B.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced a furnace at my rental. They were very responsive and given the type of repair were reasonably priced. I would use them again if the need arose.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,980
robert D.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Martin F.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Were prompt to get appointment; showed up on time; fixed problem and pointed out things to watch out for.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
DAVID N.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: I used MCQUADE HEATING, COOLING, PLUMBING AND REFRIGERATION
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Jennifer Z.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Furnace, hot water and well tank
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$6,300
Bridget S.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
Work was done quickly!
Description of Work: Clean both furnaces.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
SHIRLEY & MONROE M.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
Great.
Description of Work: Installed central air conditioner.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Janeen A.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
Well.
Description of Work: Inspected furnace
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$75
Nancy A.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
Good
Description of Work: Air conditioning tune up
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Donald D.
06/2013
4.0
heating & air conditioning/hvac
  + -1 more
OK.
Description of Work: Yearly service on AC and furnace.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Beth M.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
It went great.
Description of Work: Inspected and cleaned both the furnace and air conditioner unit.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$108
Kathleen F.
05/2013
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I checked to see if they serviced my area It said Oakland County. I live in Oakland County. they were very nice with several phone calls back to tell me they could not do it but contacted Angies list to try and get me another provider.
Rating CategoryRating out of 5
Yes, I recommend this pro

Contact information

44001 Phoenix Dr, Sterling Heights, MI 48314

http://www.mcquadeheatcool.com/?utm_source=angies%20list&utm_medium=angies%20list%20profile%20click&utm_campaign=angies_list

Service hours

Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM

Licensing

Bonded
Insured
Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Drain Cleaning,
Appliance Repair - Small,
Natural Gas Lines,
Wells and Pumps,
Chimney Repair,
Basement Remodeling,
Sewer Cleaning,
Kitchen and Bath Remodeling,
Water Coolers

FAQ

McQuade Heating & Cooling is currently rated 4.6 overall out of 5.

Monday: 7:30 AM - 4:30 PM

Tuesday: 7:30 AM - 4:30 PM

Wednesday: 7:30 AM - 4:30 PM

Thursday: 7:30 AM - 4:30 PM

Friday: 7:30 AM - 4:30 PM

McQuade Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, McQuade Heating & Cooling does not offer free project estimates.
No, McQuade Heating & Cooling does not offer eco-friendly accreditations.
Yes, McQuade Heating & Cooling offers a 10% senior discount.
Yes, McQuade Heating & Cooling offers emergency services.
Yes, McQuade Heating & Cooling offers warranties.
McQuade Heating & Cooling offers the following services: Residential & Commercial Heating, Cooling, & Plumbing Installation & Repair.
Residential Refrigeration, Septic Cleaning, & Underground Drain Installation.

Contact information

44001 Phoenix Dr, Sterling Heights, MI 48314

http://www.mcquadeheatcool.com/?utm_source=angies%20list&utm_medium=angies%20list%20profile%20click&utm_campaign=angies_list

Service hours

Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM