Macson Electric LLC

Phone Wiring

About us

Macson Electric LLC is a trusted electrical service provider in the Detroit Metro area. As a family owned and operated business, we take pride in delivering exceptional service to our valued clients. With our expertise and commitment to excellence, we are here to assist you with all your electrical needs. Contact us today for reliable and professional solutions.

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

Electrical work, panel upgrades, code violation and city certification corrections, range and dryer hookups, ceiling fans, light fixtures, exhaust fans, kitchen and bathroom remodels, additions,generator panels, swimming pool and hot tub hookups, interruptible air conditioning "dte cool currents", surge protectors, energy cleaning devices, energy management ideas & electrical home inspections.

Services we don't offer

appliance repair

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.6485 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
9%
3
7%
2
4%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.6
responsiveness
4.6
punctuality
4.7

Filter reviews by category

Showing 301-325 of 485 reviews

Colleen E.
08/2012
3.0
electrician
  + -1 more
They called right at the beginning of their service window to let me know when to expect them, which was awesome! They showed up when they said they would. They fixed several outdoor outlets for me, however some of the items I needed repaired were beyond what they could do that day & within the scope of the coupon I purchased.I was told I would receive a quote for the additional items that I wanted repaired, however over 30 days later I still don't have one. I guess they don't want the rest of business.I will be trying a different electrical contractor for my outstanding repairs!
Description of Work: I purchased a coupon for 2 hours of electrical labor & reviewed ahead of time that my needs were related to my outdoor electrical. They repaired several outdoor outlets that had not been working or had obviously been installed incorrectly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
1.0
punctuality
5.0

$99

Response from Macson Electric LLC
I am sorry that you were not given a quote for the additional work. No excuse for our lack of responsiveness. All I can say it that it will be more of a focus in the future.

Matthew P.
08/2012
5.0
electrician, ceiling fans
  + 0 more
The company gave me a 30 minute time window when the electrician would arrive...I thought the time window was above reasonable. The electrician was very kind, spoke with respect, and kept me informed of the progress through the job. I was very pleased with the service and I will likely call upon Mac Electric in the future.
Description of Work: We had a new ceiling fan (there was nothing already installed) installed in our master bedroom and two three-way switches changed over to control the fan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$188

Response from Macson Electric LLC
Thank you. Your comments are appreciated.

Sebastian D.
08/2012
5.0
electrician
  + -1 more
I purchased a coupon for an external electrical box installation and scheduled the appointment within the week following the purchase. The installer was courteous, timely, and completed the work without any issues. Due to the age/architecture of my home, I did not have an internal outlet that could be readily connected/matched to the external electrical box. The Electrician worked with me to discover an alternate, unused and safe power source that would be linked to the external electrical box. The end result is a professional looking external electrical box that is stable and has worked without any problems or issues. The Electrician was friendly, answered my questions, cleaned up after himself and made sure I was was satisfied with the installation. I will use and recommend this company again.
Description of Work: Purchased a coupon for an external outlet installation. The installation included an exterior cover and was professionally secured & sealed to the outside of the home. Power and functionality were tested after the installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Margaret W.
07/2012
5.0
electrician
  + -1 more
The office kept in touch and the workers were fast. They cleaned up after themselves. I liked that they explained exactly what was being done. We are very satisfied with the whole job.
Description of Work: Upgrade to our electrical system, including rewiring basement, new circuit breaker box, whole house surge suppressor, and rewiring garage. Included several new grounded outlets in the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

Stuart T.
07/2012
5.0
electrician, lighting, ceiling fans
  + 1 more
Used their coupon on Angie's List. A man from MAC showed up a little, but called first. Showed him what needed to be done and he got right to it. Installed a large ceiling can, moved a light in the basement (required creating a new hole in drywall), and replaced a light in the shower.He did a great job, cleaned up very well when finished, and worked fast. I will be using MAC again for sure
Description of Work: installed 3 light fixtures

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Holly H.
07/2012
3.0
electrician
  + -1 more
Meh. I got the 2 hour for $100 deal and wouldn't get it again. It took three weeks to get an appointment and was on their cancellation list, but apparently there weren't cancellations or it was too much of a hassle to squeeze me in earlier. The tech spent lots of time going back and forth to his car and after 1.5 hours and mid-job he told me my time was up. I felt weird correcting him and he insisted I was wrong but would go out to his truck again to tell me the real time he arrived which he later agreed was the time I stated. He ended up hooking up a stove and moving a lighting fixture a foot and a half in the celing in the hour and 40 minutes he was there. He said he couldn't do another job in the remaining time so I just didn't get anything done. He was polite and cleaned up after himself but I don't think it was a good deal at all.
Description of Work: Moved a lighting fixture a foot and a half in the celing and hooked up an electric stove.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$100

Response from Macson Electric LLC
We apologize for the wait, but it is our busiest season of the year (air conditioner's, fans, pools and storm damage). Thank you for informing us of the multiple trips to the truck and unfortunate situation with the time on the job - both will be addressed. Again, we apologize for the issues.

Deborah A F.
07/2012
1.0
electrician
  + -1 more
The Vice President cam out. Very unprofessional. Could not give me price right then. Said he would call me the next day. It has been two week and I still have not heard from him. Would recommend you DO NOT call them.
Description of Work: Asked for a quote on electrical work.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Macson Electric LLC
Mac did give the member a price. Unfortunately, it was not an exact price like she wanted because she had repair work to do. Mac gave her a price for labor per hour plus material for the work she wanted done.

Joseph D.
07/2012
5.0
electrician
  + -1 more
After purchasing an angie list special deal. I called and set up an appointment. They arrived changed my doorbell and moved my dinning room chandelier to another location. They were on time, professional and cleaned up after themselves. They made it to my favorites list!
Description of Work: Took down old chandelier and put up a new one in a different location. Repaired doorbell.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Macson Electric LLC
Thank you for the comments. They are appreciated.

Laura K.
07/2012
4.0
electrician
  + -1 more
I think the price for the information gained was worth it. I also received an estimate for every suggestion that Debby made.
Description of Work: I purchased the Big Deal for a whole house electrical inspection. Debby came out on time and we went through every room in the house ( and outside) discussing what was code, what was not code and what would need to be done to make it code.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$89

Catherine M B.
07/2012
5.0
electrician, lighting
  + 0 more
See above! Replaced 2 new fixtures that I had purchased. Instructed me in replacing the bulbs. Was very curteous; finished job in about one and a half hours. Cleaned up and took the old fixtures with him for disposal.Was very satisfied with the entire experience!Catherine M. Baldy
Description of Work: Arrived perfectly on time; Soothed my barking dog. Placed a protective cloth on the floor, and proceded with his work. Explained what he was doing. Removed 2 old decorative kitchen fluerescent ceiling light fixtures, balasts were leaking oil.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Georgette V.
07/2012
5.0
electrician
  + -1 more
Two workmen completed the job in approximately 1/2 hour. Arrival was punctual. Price was good.
Description of Work: Replaced four overhead basement ceramic single blub fixtures and secured a fifth fixture that was loose

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$84

Nicole B.
06/2012
5.0
electrician
  + -1 more
Jason, the owner was the one who came out to our home after first contacting Macson. He provided a detailed estimate and walked me through the entire process. He was professional, provided great information and didn't try to sell me on something that I didn't need. When it was time for the work to be completed, his employee was on time and did an amazing job. They also didn't mind the fact that we have to very friendly dogs and were able to work around them. I would definitely use them again in the future and plan on doing so for our next project.
Description of Work: Macson came out and installed a new bathroom fan above our shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Mary M.
06/2012
5.0
electrician
  + -1 more
Excellent! From 1st meeting with Debbie for quote (very educational for me, she does her homework!) to completed project yesterday smooth sailing and professionally done :)
Description of Work: Upgraded our old fuse box to a circuit breaker panel and installed new exterior service cables, meter, bonding and grounding to meet code requirements. In addition installed an outdoor electrical box (big deal coupon purchased).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Heidi S.
06/2012
5.0
electrician
  + -1 more
Although the tub requires some additional work, we now have the information we need to proceed. We wouldn't hesitate to use this company in the future.
Description of Work: Nick was fantastic! We just moved into a house that has a whirlpool tub and no apparent separate GFCI. Nick looked high and low (attic - basement) to try to locate the tub's wiring; he was very diligent during what must have been a frustrating diagnosis. He also installed a cord and outlet for our new dryer and was very personable, professional, and knowledgeable throughout the whole process. We had purchased a "Big Deal" coupon and feel that we got more than our money's worth.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Lynne L.
06/2012
5.0
electrician
  + -1 more
Excellent experience with Mac Electric using the $99 Angie's List special for up to 2 hours of professional, licensed labor. Nick called when he was approximately 45 minutes from my house to let me know he was coming. He arrived on time, was courteous and professional. He restored power to several light switches for us. I would recommend Mac Electric to friends and family, and I would call them again.
Description of Work: Restored power to several switchboxes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Bonnie B.
06/2012
5.0
electrician
  + -1 more
called to have someone come out and look at an electrical problem in my garage, Debbie from Mac Electric spent over 20 minutes on the phone with my husband and I to try and resolve the problem so that a service call wouldn't be needed. I commend her patience with both of us. In the end it was just a tripped breaker in the basement of our home - no service call was needed.I have told everyone and will continue to recommend them. If I have an already told multiple people about the service I received and have given their name out.I hope that I do not need an electrician in the future, but if so, I would definintely call Mac Electric
Description of Work: I called to have someone come out and look at an electrical problem in my garage, Debbie from Mac Electric spent over 20 minutes on the phone with my husband and I to try and resolve the problem so that a service call wouldn't be needed. I commend her patience with both of us. In the end it was just a tripped breaker in the basement of our home - no service call was needed. I have told everyone and will continue to recommend them. If I have an already told multiple people about the service I received and have given their name out. I hope that I do not need an electrician in the future, but if so, I would definintely call Mac Electric.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from Macson Electric LLC
We are so happy that we were able to solve your problem over the phone. Thank you for the comments.

Diana W.
06/2012
5.0
electrician
  + -1 more
He was on time, respectable, professional and the job was done correctly. i would have this company do electric work for me again. I also would highly, recommend this company. The electrican's name is Nick.
Description of Work: New outlet for air conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Lois J.
05/2012
5.0
electrician
  + -1 more
It was quite pricey, but I guess the price was good. I would use them again in the future.
Description of Work: Mac Electric rewired the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Surab D.
05/2012
1.0
electrician
  + -1 more
I called them, they set up an appointment and did not show up or call. They called a week later and came out to look and gave a quote. We played phone tag for awhile and I haven't heard back from them.
Description of Work: I was looking at them for electrical work.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Macson Electric LLC
We call before every estimate appointment. If the homeowner does not answer, we do not go out because we do not know if they are home (they could have been called away for an emergency) - this is explained on the phone for every estimate appointment. We call all customers back with prices as soon as we can. If the customer does not return the phone call after numerous attempts, then we assume they are not interested and got the job done elsewhere. We apologize for any inconvenience we may have caused you.

Tracey M.
05/2012
5.0
electrician
  + -1 more
Nick from Mac Electric called when he was on his way, right within the scheduled time frame. He was polite efficient and punctual. He cut two outside lines for us. He was at our house for approx. 30 minutes. The cost was $75. Well worth it for something we couldn't do ourselves. I will definately call/ use Mac electric again inthe future.
Description of Work: I had Mac Electric out to cut two outside electrical lines.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

John M.
05/2012
5.0
electrician
  + -1 more
The entire process was a piece of cake, from purchasing the coupon, to scheduling the installation, to the work actually being performed - which was scheduled for only 2 business days out on the following Monday. Additionally, Mac's co-owner explained the current fire code requirements with respect to the ideal # and location of detectors for my size of house; as it turned out, what was included in the coupon offer was exactly what I needed, given that I already had 2 smoke detectors. This helped instill a degree of confidence & trust in Mac, since I was convinced they weren't feeding me a line and trying to push more detectors than what was needed on me. Ironically, the day before the scheduled date of the installation, 1 of the 2 existing detectors I had somehow came loose and fell from its mounting above the basement stairs, basically shattering on impact. Since it was a Sunday, and my installation was to be the 1st job the following morning, I wasn't able to notify Mac of the need for an additional smoke detector. However, the Mac technician - who showed up precisely on time - told me he carried several extras, and just installed a replacement device for the recently-destroyed one as part of the job. Had he not done this, I would have still given him the same high marks for professionalism, courtesy, and ability; his subsequent action only further enhanced what was already a very positive customer service experience for me.
Description of Work: I hired Mac Electric as part of their Angie's List coupon for the installation of 3 smoke detectors and 1 carbon monoxide (CO) detector.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Macson Electric LLC
Thank you. We are happy you had a great experience.

Robert K.
05/2012
5.0
electrician, lamp repair
  + 0 more
I've used their services several times now, using Angie's List specials that I've purchased. My overall experience with them has been excellent.
Description of Work: They put in a new fuse box and upgraded the electrical in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Kent K.
04/2012
5.0
electrician
  + -1 more
Everything was done in a very professional way with the electrician cleaning up before he left. Very good experience.
Description of Work: They installed an electrical box in the dining roon ceiling for a light fixture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Angelita M.
04/2012
3.0
electrician
  + -1 more
See previous comments.
Description of Work: I bought a deal to add an outside electrical box for $125. When I contacted Mac Electric to schedule the work they asked if the location I wanted for the new outside box was directly behind an electrical outlet on the inside of the house. When I said "no" they told me that for $125 the box needed to be in line with an existing interior box. I showed them that the deal description (including the fine print) did not mention this fact. They said the description was wrong - - I don't know if and when they will revise the description, so be warned before you buy this deal. They also said that if I still wanted the work done it would NOT cost the $125 plus the cost of the additional work to tap into wires a little further away. Instead, it would start at their normal cost of $300 plus the additional work. At that price it's not a deal, so I asked for a refund. They were responsive, and I had no trouble getting my money back from Angie's List. I just think the deal description was misleading, so I'm putting this warning out their to make others aware. I have used Mac Electric in the past and they have done a great job.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Macson Electric LLC
It is unfortunate that the Big Deal would not work in your situation. We said it would mostly likely equal the $300 minus what he paid to Angie's List. There was a misunderstanding and for that we apologize. We will get the description changed for future deals.

judith S.
04/2012
5.0
electrician, generator service
  + 0 more
Untangled questions by speaking directly to retailer from whom it was purchased several years ago. Very professional and helpful. Would use again.
Description of Work: Connected generator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Macson Electric LLC
Happy we were able to help.

Contact information

13795 Heritage Rd, Sterling Heights, MI 48312

http://MacsonElectricllc.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 AM
Wednesday:
8:00 AM - 4:30 AM
Thursday:
8:00 AM - 4:30 AM
Friday:
8:00 AM - 4:30 AM

Licensing

Insured

Licensed*

Trade License Number
6111863
Trade License Locale
MI
Trade License Authority
Michigan Department of Licensing and Regulatory Affairs
Trade License Expiration
12/31/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Phone Wiring

FAQ

Macson Electric LLC is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 AM

Wednesday: 8:00 AM - 4:30 AM

Thursday: 8:00 AM - 4:30 AM

Friday: 8:00 AM - 4:30 AM

Macson Electric LLC accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Macson Electric LLC offers free project estimates.
Yes, Macson Electric LLC offers eco-friendly accreditations.
No, Macson Electric LLC does not offer a senior discount.
Yes, Macson Electric LLC offers emergency services.
Yes, Macson Electric LLC offers warranties.
Macson Electric LLC offers the following services: Electrical work, panel upgrades, code violation and city certification corrections, range and dryer hookups, ceiling fans, light fixtures, exhaust fans, kitchen and bathroom remodels, additions,generator panels, swimming pool and hot tub hookups, interruptible air conditioning "dte cool currents", surge protectors, energy cleaning devices, energy management ideas & electrical home inspections.
appliance repair

Contact information

13795 Heritage Rd, Sterling Heights, MI 48312

http://MacsonElectricllc.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 AM
Wednesday:
8:00 AM - 4:30 AM
Thursday:
8:00 AM - 4:30 AM
Friday:
8:00 AM - 4:30 AM