Macson Electric LLC

Phone Wiring

About us

Macson Electric LLC is a trusted electrical service provider in the Detroit Metro area. As a family owned and operated business, we take pride in delivering exceptional service to our valued clients. With our expertise and commitment to excellence, we are here to assist you with all your electrical needs. Contact us today for reliable and professional solutions.

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

Electrical work, panel upgrades, code violation and city certification corrections, range and dryer hookups, ceiling fans, light fixtures, exhaust fans, kitchen and bathroom remodels, additions,generator panels, swimming pool and hot tub hookups, interruptible air conditioning "dte cool currents", surge protectors, energy cleaning devices, energy management ideas & electrical home inspections.

Services we don't offer

appliance repair

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.6485 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
9%
3
7%
2
4%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.6
responsiveness
4.6
punctuality
4.7

Filter reviews by category

Showing 251-275 of 485 reviews

Elena L.
11/2012
1.0
electrician
  + -1 more
They scheduled to do the work and they never came to do the work.
Description of Work: I was going to use their services for a big deal from 2 hours of licensed professional electrical labor.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Macson Electric LLC
The member purchased her Big Deal on 9/28/12. At that time, we were booking appointments for the 2nd and 3rd week of November. I have searched our files and do not have any records of an appointment being scheduled.

Diane C.
11/2012
5.0
electrician
  + -1 more
Mac arrived on time. He was systematic and thorough. Had interesting information on what is code now for new homes. Answered all my questions. Exceeded expectations.
Description of Work: All outlets were checked with a gadget. (indoor, outdoor, basement, garage, and outlets attached to outdoor lighting.) CO2 and smoke detectors discussed, and checked. Safety outlets checked. Outdoor wiring to AC and water heater checked. Plant-Grow light bulbs discussed. Protective outdoor bubble covers checked and discussed. Breaker box checked. All light switches checked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Veena U.
11/2012
3.0
electrician
  + -1 more
A guy came initially and gave an estimate. He estimated the work would take about two hours. When the worker came, he was very angry because he did not want to try and fish the wire in. He did not try to complete the work properly. Finally, he was able to finish the work but he disconnected my dryer vent in the process. He did not double check his work or discuss it with me. He then explained he could not repair my dryer vent. I was not pleased with the service. The worker was not easy to work with.
Description of Work: They did electrical work on my dryer vent outlet.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

$180

Response from Macson Electric LLC
We apologize for the inconvenience and were not notified about the dryer vent. If it is not repaired yet, please call our office and we can discuss the situation.

Jackie L.
10/2012
5.0
electrician
  + -1 more
Technician arrived on time. He made suggestions for the final positioning of the can lights. He was able to install the lights on the first floor of a colonial without opening any extra holes, other than the 6 holes for the cans. Made a minimal mess, cleaned up well. The entire job took about 3 hours. We were very pleased with the final product.
Description of Work: We purchased an Angie's List Deal of the Day to have 6 can lights installed in our kitchen.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Kathleen D.
10/2012
1.0
electrician
  + -1 more
The rep that came out behaved extremely oddly. He showed up an hour and a half late, without calling and kept telling stories that went on and on if I asked any questions.. He even tried to drumb up business with the furnace company I had there on my time! This is a husband and wife time. I had spoke with the wife on the phone, who is a master electriction and she sounded wonderful, but her husband was the one that came out. He took notes the whole time, but had to call back twice to verify what he had done today. He gave several different estimates for the total cost of the project. I later found out that I only have 100AMP to my home, so I couldn't even use the 200AMP electrical panel, but he didn't say anything about that and kept focusing on the 200AMP panel. What he was doing was a " electrical safety inspection", but all he did was use the three pronged electrical tester that you would use to test if an outlet worked, which I already had and knew my outlets were fine. I also had some small electrical jobs for around my home that I wanted a quote on, but all he would tell me is that they charge $75 for parts and labor and not an actual estimate of the cost. I have since asked for a refund of my Big Deal purchase.
Description of Work: I had purchased a $1,499 for 200 AMP Electrical Panel Upgrade Plus FREE Surge Protector and Whole House Electrical Inspection.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Macson Electric LLC
The whole house electrical inspection that our company does is a visual safety inspection. We use a tester to test for grounding and polarity of the receptacles. Yes Mac took a lot of notes for the 200 amp upgrade service. The service man from the furnace company told her she did not need a 200 amp service. (he was not an electrician) Mac called her back with the price for the extras on the 200 amp service. She asked him what it would cost for the 100 amp service because she said she wanted to get a refund for the 200 amp and go with the 100. Mac told her that the 200 amp service would add value to her house. The person who told her she couldn't have a 200 amp service because she only has 100 amps coming to her house was wrong. The transformers feeding the residential areas are normally rated for a maximum of 4800 volts input. The transformer reduces the voltage for safety to 240 volts which could easily accommodate a 200 amp service.

Janice V.
10/2012
5.0
electrician, lighting
  + 0 more
They were really good and were reasonably priced
Description of Work: They installed some lighting after a fire. They installed light switches and lights in the ceiling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

STEVEN & Gayle W.
10/2012
5.0
electrician
  + -1 more
They did a great job! They were on time and punctual. I would definitely recommend their services and use them again in future.
Description of Work: I purchased a Big Deal for two hours of electrical work. They replaced some lighting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Sean S.
10/2012
5.0
electrician, lighting
  + 0 more
The experience was good. They had two people doing the work. The lead guy did a great job and did majority of the work.
Description of Work: I purchased a Big Deal for two hours of electrical work. They mostly changed out switches, lights, and plugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Beverly G.
10/2012
5.0
electrician, lighting
  + 0 more
They are such a good company. They are responsive, they show up on time, and they are efficient. They are also knowledgeable and preform amazing work. I will continue to use their services. Their price is also reasonable.
Description of Work: I have purchased a couple of Big Deals from them. One deal was for two hours of work. They have done work on an ongoing renovation. They have replaced some plugs and a couple of lights. They later returned to replace more lights. They will return to do the wiring of my new furnace and to install smoke detectors. They will also do some more work once I have the kitchen remodeled.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Macson Electric LLC
We enjoy working with you as well. Thank you for your comments.

Angel A.
10/2012
5.0
electrician
  + -1 more
We received great service from Mac Electric. We used a promotion for the set number of hours of electical service for a set price. When the gentleman had finished everything that I asked him to do he could have left and I would have been very satisfied. However, he said that I still had time left that was paid for so what else could he do for me. He looked as some recessed lights that I had questions about changing, told me what I would need and what the job would entail. Great service!
Description of Work: Installed bathroom fixtures and changed several light switches.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

John Z.
10/2012
5.0
electrician
  + -1 more
MAC did an outstanding Job!
Description of Work: Installed a new line for a swinning pool about 23 ft from the house. Outstanding job!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$700

Leonora B.
10/2012
5.0
electrician
  + -1 more
Very good job and they were nice. He did his job and I can’t say anything bad about it!
Description of Work: They put in an electrical outlet on the porch for me as part of a Big Deal/

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Maureen J.
10/2012
1.0
electrician
  + -1 more
We purchased a big deal to have two ceiling fans installed. After three weeks of leaving messages with the office, I finally got an appointment. An hour after my scheduled time, I called the office and was told that he wouldn't be able to come that day. Was rescheduled for the following day. He arrived two hours late. After spending about an hour and a half in the house looking at the ceilings, and taking down the existing light fixtures, he informed me that the price would be close to four times what I had paid for the big deal, and that he couldn't complete the work that day. I was not confident that he would be able to safely install ceiling fans in my children's bedrooms. Therefore, I did not have him come back to complete the work. Angie's list was very accommodating, and they refunded my money without any hassle.
Description of Work: Purchased a big deal to have 2 ceiling fans installed.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$300

Response from Macson Electric LLC
We apologize for the inconvenience of the re-scheduling. We ran into problems the first day and the second day there was not enough time allotted to complete the job. The job was more involved than we anticipated. The original ceiling boxes did not have enough support to hold the weight of a ceiling fan and required new boxes.

Patricia G.
10/2012
5.0
electrician, lamp repair
  + 0 more
This is the 2nd time I've tried to get service through Angies List and after the 1st "no show" by a tree service...I was hesitant to try again. So glad this one worked out. The gal called me within a day to set up an appointment (I'm sorry I don't remember your name) and on that date, Nick showed up on time and performed everything I had on my list. He was pleasant, professional and didn't appear to get annoyed as I followed him around asking questions. All-in-all, I was very pleased and would use them in the future for any additional electrical work I might need.
Description of Work: re-install outdoor light (ended up having to replace a bad switch as well) inspected and rewired wall sconce (it now works for the first time in 22 years) install toggle switch in bathroom check existing outlets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Response from Macson Electric LLC
So happy that your second try worked out so well for you. Thank you for your comments.

Mary K.
10/2012
5.0
electrician
  + -1 more
They knew exactly where to discreetly place the boxes so that they wouldn't be visible. The cords were will hidden too. They were punctual, professional and efficient. Would definitely use them again!
Description of Work: Had 2 electrical boxes installed for retractable awnings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Mary M.
10/2012
1.0
electrician
  + -1 more
Bad experience, company does not return calls, it is obvious to me, they do not need the business, and are not very responsible. I left three messages on three different days, not return call. Not a company I would even think of doing business with
Description of Work: I left three messages on three different days, not one return call. One and half weeks has already passed. I would not ever think of calling or using this company again. They do not even have the common courtesy to return a call, I can imagine what their work must be like.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Macson Electric LLC
Unfortunately, we did not receive your messages. We attempt to respond to every call within 1 business day. We apologize for any inconvenience we may have caused you.

Scott S.
10/2012
5.0
electrician
  + -1 more
I prepurchased two hours of service from Mac Electric. I called them and scheduled the service work. I did have to wait three weeks to get an appointment but fortunately that was not a problem. The electrician was very professional. He moved.a light switch and removed two outlets that I did not need. He also installed a new junction box. The walls were already open due to the renovations. The electrician finished the work in two hours and left the bathroom very clean. I will definitely call them again for electrical work.
Description of Work: Moved lights switches and outlets during bathroom remodel.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$120

LISA C.
10/2012
5.0
electrician
  + -1 more
electrical basement work. will definitely call again..!!
Description of Work: 2nd time out... very fast, efficient and reasonably priced!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$396

Response from Macson Electric LLC
Thank you.

Jean S.
10/2012
5.0
electrician
  + -1 more
Paid for their coupon for 6 hours of electrical labor. I paid extra for the wiring for 3 circuits - they worked 4 hours and left. After I called MAC to discuss the 4 hours, their electricians returned a couple of weeks later and completed 2 more hours of work. I'm happy.
Description of Work: 3 new circuits installed, two plugs covered; outdoor GFI plug fixed; closet wiring readied for globe; info on condition of two other plugs provided.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Robert S.
10/2012
3.0
electrician, lighting
  + 0 more
He added a plug and lighting fixture to an existing circuit that included a island lighting, The Island light was discovered later in the evening was no longer working. Took two weeks for the company to return which was totally unsatisfactory...........Remember my kitchen was in total darkness for two weeks. Came back worked several hours which he charged me for and did not resolve the problem.............
Description of Work: Added three track lighting fixtures. and a plug. Ran a coaxial to a porch.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
1.0
punctuality
2.0

$800

Response from Macson Electric LLC
We did more work than what the member stated in his comments. As far as leaving him in total darkness, a)he took almost a week to call us back to say the light was not working, b) he already had a previous return visit scheduled and said he could wait until that appointment and c)he never mentioned to the office that this was his only light in the kitchen.

Jovan J.
10/2012
2.0
electrician
  + -1 more
They got the job done but failed to warn me that they would go way over the free time. The final bill was both a nasty surprise and way too much for the actual project they completed.
Description of Work: Installation of a new electrical outlet.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
2.0
punctuality
4.0

$400

Response from Macson Electric LLC
We made two visits to the member's home. On the first visit (which was not charged against his 2 hours time), it was determined that we could not complete the job in 2 hours and that extra material was needed. The electrician explained to the member the issues and the member agreed to have us come back.

Judy R.
10/2012
5.0
electrician
  + -1 more
Not much to add above on "how did it go overall". I clicked the deal button on Angie's list, got a confirmation #, made the call to the electrical company, made the appointment, they came out and did the job. Not too much involved to install an electrical plug other than the company did what they said they would for the price they quoted.
Description of Work: I took advantage of their special offer to install an outside plug in the front of my house. They responded when they said they would, did the job, cleaned up all debris related to their work and it works perfectly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Nancy S.
10/2012
5.0
electrician
  + -1 more
It was easy to set up an appointment. They arrived on time, and listened to the problem. The electrician went outside and checked things there, then came in and checked the switch. It was broken, so he checked to see if he had the part. He did, and repaired the switch. That took about 20 minutes. I asked him to look at my fan; it had a slight bobble. He did, and said it was fine. The bobble was due to its hanging from a rod. He asked if i had anything else; i didn't have anything on my mind. He left.
Description of Work: I had an outdoor light that didn't work. They were able to diagnose the problem and fix it. They also checked out an overhead fan. I was happy with the work they did, but way over estimated the time it would take them. Had I realized, i would have had other work for them to do at my fingertips.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

neel J.
10/2012
1.0
electrician, lighting
  + 0 more
They were very unresponsive. I called them about four times and they never returned my calls. There was no explanation on why they never called me back as well. I had to go through Angie's List to get a refund on this Big Deal I had purchased.
Description of Work: Motion sensing security light installation.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0


Response from Macson Electric LLC
We are very sorry - we do try to call everyone back as soon as we possibly can. We may not have received your messages.

janet P.
10/2012
5.0
electrician
  + -1 more
I was very pleased and they were very helpful every step of the way. I would use them again and would recommend them to others.
Description of Work: I purchased a Big Deal. They replaced and updated the outside outlets and brought it up to code.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Contact information

13795 Heritage Rd, Sterling Heights, MI 48312

http://MacsonElectricllc.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 AM
Wednesday:
8:00 AM - 4:30 AM
Thursday:
8:00 AM - 4:30 AM
Friday:
8:00 AM - 4:30 AM

Licensing

Insured

Licensed*

Trade License Number
6111863
Trade License Locale
MI
Trade License Authority
Michigan Department of Licensing and Regulatory Affairs
Trade License Expiration
12/31/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Phone Wiring

FAQ

Macson Electric LLC is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 AM

Wednesday: 8:00 AM - 4:30 AM

Thursday: 8:00 AM - 4:30 AM

Friday: 8:00 AM - 4:30 AM

Macson Electric LLC accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Macson Electric LLC offers free project estimates.
Yes, Macson Electric LLC offers eco-friendly accreditations.
No, Macson Electric LLC does not offer a senior discount.
Yes, Macson Electric LLC offers emergency services.
Yes, Macson Electric LLC offers warranties.
Macson Electric LLC offers the following services: Electrical work, panel upgrades, code violation and city certification corrections, range and dryer hookups, ceiling fans, light fixtures, exhaust fans, kitchen and bathroom remodels, additions,generator panels, swimming pool and hot tub hookups, interruptible air conditioning "dte cool currents", surge protectors, energy cleaning devices, energy management ideas & electrical home inspections.
appliance repair

Contact information

13795 Heritage Rd, Sterling Heights, MI 48312

http://MacsonElectricllc.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 AM
Wednesday:
8:00 AM - 4:30 AM
Thursday:
8:00 AM - 4:30 AM
Friday:
8:00 AM - 4:30 AM