Get matched with top window pros in Royal Oak, MI

"From start to finish the job was completed with attention to detail, on budget and on time. The trim installers (Chris and Danny) were fantastic. They took their time and cared for the project like it was their own house. It was a big project. I had all outside exposed wood covered in trim and/or vinyl soffit. I can't thank Sun Home enough. During the gutter installtion a small piece of the trim was dented and it wasn't a huge problem but the job was done so well that I asked for it to be replaced. This happended, by the way, when a second crew, not Chris and Danny installed the gutters. On final inspection I showed Dave ( saleperson and delightful man) and he said give him a few days and they would take care of it. Like clockwork, he sent Chris back out and took care of it. To Chris, Danny, Rob and Dave, I thank you all for a well-done project from start to finish. I highly recommend Sun Home!!"

"I was very happy with my experience with Rock Solid Exteriors. First I met Levi when he came out (in the rain) to look at my roof and provided a great estimate. Next I spoke with Tammie in the office to get the process moving forward. My project got scheduled quickly and within a week I was meeting the Brian, Luke and the rest of the team at my home. The roofing team did a great job of protecting my patio and landscape. Each time I came outside to see what work was going on, Brian answered any questions I had. Once they were done they cleaned up and as I walked the yard with them and each time I asked a question or pointed something out they patiently answered all questions. When I asked if they could take "one more pass" with the magnet for nails they said no problem and did another sweep. Finally, today I met Jeff when he and Luke came back to walk the property and answer any additional questions I had. I would recommend Rock Solid Exteriors to anyone in need of work on their home."

"Keith was professional, on time, and gave me a fair price. I would give Rocket Exteriors business again."

"Todd Yates was pleasant to deal with and worked with us to get the right windows for us!"

"1st Century Window had replaced our windows 6 years ago, so when our slider needed to be replaced that's who I called. There was going to be some extra work to fix some rot under the old slider. I was confident Mark Teufel and his crew would be able to handle it, and they did. We got a great new slider plus fixing the floor was no problem. Our new slider is sealed tight, it looks professionally done, and the price was right."

"What a great company and experience, the salesman was professional and knowledgeable and answered every question, the installation crew was courteous and professional and the windows high quality, the house is warmer and even less outside noise. I couldn't be happier with our purchase."

"WindowPro installed our beautiful ProVia exterior door with sidelight. Quality product and quality service. They went beyond to make sure they met our and their expectations. Would highly recommend and will be using them again."

"I’m very disappointed in this company and was told that this would happen. The first time everything was professional for the majority of my windows and they look great. They were not able to put in the last 6 windows in our house because the drain holes were put in wrong in the making of the replacement windows and the window crew had shown then to me to verify and them to me and stated that they would have to be reordered. They even took pictures of the original windows and put it on the app. This crew was great, clean and put in new wood for the bottom of my window seals. The second time another window installer came in but could not do the work because the same windows were sent and he could not consciously put in those windows because we would have problems. He even called the company and argued with them. Someone from the company told him to put them anyway. The 3rd time no one showed up and I did not receive a call until 5 hours later. The 4th time they sent a crew that does not speak English so I could not communicate with them that the windows were wrong and that the wood seals in the bottom of the windows needed to be replace first. I tried and got "I speak no English". The quality of work is not the same as first group and shows. I was warned that you would not replace the mistake windows and would keep sending a different group of installers until one of them puts them in. AND YOU DID JUST THAT! I wished I had read reviews and searched your company before I had POWER HRG put my windows in. I also have never received a handle for the screen door of the patio which I was told would happen. This was not what I had signed up for and require it to be as professional installed as was completed the same as the first windows. I feel cheated and let down by your company and taken advantage of! I left a message to customer service by email was never contacted back. All I have received was the that service was completed and now you have to pay. if all was done on the first day, this would have been a 5 star rating."

"The team came on July 22, 2021 to install all new windows in our Port Huron home. The windows were purchased in March, 2021. The WW agent, who sold us the windows in March, spoke of an area that would need a wood molding installed, and that we would need to purchase this, and stain it. The WW team would install it. When the second WW agent came a few weeks later, he told me that no molding would be needed, that no action on our part was needed. We were good to go. I was wrong to believe him, but he was supposed to know what he was doing. Immediately after the windows were installed in July, I inspected everything. Every window, with one exception, has a space, between the window and the frame on the bottom edge, filled with caulk and painted a dark brown. This is on the inside, not the outside of the house. The brown does not even closely match the color of our windows inside. It looks terrible, sticks out like a sore thumb, and is very unprofessional. No one every spoke to me about caulking or ever asked us about the space to fill. Many window frames are badly scratched on the inside as a result of careless installation. Many windows do not easily go up and down, or easily open out and back in. I discovered that the crew had incorrectly installed finishing wood strips on either side of the windows. As a result, most of the windows are too tight to work properly. For this same reason, one window is very loose when you open it towards you. It is not properly finished. One window is a bathroom has a top sash that is different from all the other windows in our home. WW tells me that this is no doubt because the window was broken and had to be replaced by them. Many latches for locking and unlocking the windows are crooked and misaligned. So, 2-3 days after the installation, I contacted WW with these issues. They came out to inspect over three weeks later. It has been a week since they came. Still no word from WW as to the solution. Hmmmm. I like the windows, but bad installation. I'm awaiting satisfaction."