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BERKLEY APPLIANCE

Appliance Repair, Appliance Repair - Small, Computer Repair,

About us

Berkley Appliance has been a trusted name in appliance parts sales and repair in Oakland and Macomb Counties since 1976. During our 34 years in business, Berkley Appliance has served over 125,000 appliance parts and service customers. We now look forward to being your trusted full service computer repair and training center. Our Berkley Appliance in-home service vans are fully stocked saving you time and money on your appliance repairs. We are big enough to get the job done right and small enough to care about each customer. The best service is local service with a map location and the welcome mat always out. Don’t be fooled by website or phone book ads with multiple phony locations or lots of different phone numbers. Email us today at appliance@berkleyappliance.com for your appliance repair needs.

Business highlights

48 years of trusted experience

Services we offer

Since 1976 we have offered top notch in home major appliance repair.

Services we don't offer

we do not install new or used appliance's

Amenities

Warranties
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.8199 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
4%
3
5%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 101-199 of 199 reviews

Patrick W.
01/2013
5.0
appliance repair
  + -1 more
No problems - I called, they came, it was repaired.
Description of Work: The dryer was tumbling but not drying the clothes. After the replacement of some elements, it worked fine.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

James N.
01/2013
5.0
appliance repair
  + -1 more
went well, fast service and quickly repaired, as well as general advice for future problems
Description of Work: dishwasher repair
Rating CategoryRating out of 5
Yes, I recommend this pro
$150

Lori S.
12/2012
5.0
appliance repair
  + -1 more
Overall, reliable and quality work.
Description of Work: Called for dryer repair (dryer was not drying clothes). It was a quick fix and service call fee is a one -time charge, will not have to pay it for any future repair calls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Janet W.
12/2012
5.0
appliance repair
  + -1 more
I had just moved into this house and was extremely pleased with the technicians knowledge and time that he took to explain it to me. He worked quickly and cleaned up after very well. I would definitely use them again.
Description of Work: Scheduled service date to repair ice maker within a couple of days. Technician arrived on time and was very pleasant. He informed me of the repairs and the cost before working on it. He had to replace two solinoids and he had the parts on his tuck.rp rethe parts on the truck .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Janice W.
12/2012
5.0
appliance repair
  + -1 more
Was on time. Even accommodated my time constraints on the return service call. EXCELLENT KNOWLEDGEABLE SERVICE. I have no reservations in recommending them.
Description of Work: 3 burners and oven on old Montgomery Wards gas stove were not functioning. Replaced ignitor/starter? on one and repaired others. Required two visits because a part (older model) needed to be ordered. Cost above may or may not be accurate as it was a few months ago. But, I DO remember it was reasonable for the service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Spiro K.
12/2012
5.0
appliance repair
  + -1 more
Tech came to my house and replaced the motherboard which he luckily had with him. Took all of 10 minutes and fridge is still working great. Its a known problem in certain GE models but would not hesitate to use them again.
Description of Work: Ice Cube Maker and Water dispenser stopped working and then refridgerator stopped working. Need the CPU board replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Anne-Marie Y.
11/2012
5.0
appliance repair
  + -1 more
The serviceman arrived on time and was polite & professional. He had the dryer apart in minutes and determined the source of the problem to be a set of gliders. He did have to go get some gliders from the office because he was out of them in his truck, but it took only a few minutes before he was back. The dryer was purring like a kitten within fifteen minutes. The charge was a little high and I would have appreciated an Angie's List discount, but other than that I am glad I chose this company.
Description of Work: I called Berkley Appliance based on reviews I read here on Angie's List. A dyer in my rental house was putting streaks on clothes.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Linda M.
11/2012
5.0
appliance repair
  + -1 more
We initially called Berkley Appliance to repair our electric stove. The repairman arrived with the replacement part that was required, and fixed the stove. After we had called for the stove repair and before the appointment, we noticed water leaking from around the refrigerator So, while the repairman was at our house, we asked him to look at it - which he did He made an appoint ment to come back 2 days later with the part required and fixed the fridge.
Description of Work: Replace non-working burner on electric stove. Repair leaky ice-maker in refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

George S.
11/2012
5.0
appliance repair
  + -1 more
The technician took the back off the dryer and took out the heating element and found out it was damaged and replaced it with a new one. He tested it and checked the dryer for any other problems everything checked out . I definitley would use Berkley Appliance again.
Description of Work: My dryer stopped heating and was blowing cold air.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$183

Patrick H.
11/2012
5.0
appliance repair
  + -1 more
Call Berkley appliance before they opened, left a message, and was called back 5 minutes after start of business. they made an appointment between 12:30 and 3:30 and said the repairman would call before arrival. He called within 10 minutes of arrival and got right to work. My washer transmission was shot and fluid was all over the floor. The technician took me downstairs and thoroughly explained what the issue was. He even opened up my dryer (which was not having any issues) to make sure it looked OK. He was very pleasant and very professional. I have used this company before and they will definitely be my first call the next time an appliance has an issue.
Description of Work: my Kenmore washer stopped spinning yesterday.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

John F.
10/2012
5.0
appliance repair
  + -1 more
Unfortunately, thy don't make this part anymore. This company was very friendly and helpful. I would call them if I needed repair in the future.
Description of Work: I wanted them to repair my stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim B.
09/2012
5.0
small appliance repair
  + -1 more
They showed up within the time span they specified, The repairman was courteous and respectful. He gave me an estimate before he performed the work and completed the job in less than 10 minutes. The price was a little pricey but they did the repair and got us back in business in a very timely manor.
Description of Work: They repaired our washing machine. It turned out to be a top switch the cover activates to proceed to the pump and spin cycle.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Mark R.
08/2012
5.0
appliance repair
  + -1 more
My Dryer is in the basement and the tech wanted to clean the floor when he was done. He also cleaned out my dryer where the filter goes. I had no idea how much lint was in there. He also showed me how to take it apart if I wanted to do it myself in the future.
Description of Work: I had my Dryer repaired for not heating. The Technician was very friendly, professional and knowledgeable. The price was very fair compared to other companies I called. They came out on a Saturday at No extra charge. The Technician had the parts on his truck and said they are very common. He told me they do not carry parts if they only sell one a year. But common parts they stock on the truck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Megan M.
08/2012
5.0
appliance repair
  + -1 more
The gentleman that came was very professional and efficient. He was not here anymore than 30 minutes and even hooked up our washer as a courtesy as well as cleaned out the exhaust from the previous residents. Overall I was very satisfied with the experience and I would definitely use this company for any future repairs.
Description of Work: I called Berkley appliance to have a gas dryer hooked up. They quoted me $100.00 and it only ended up being about $130.00 because we were missing a part. Luckily they came prepared and had a part in the van so they were still able to perform the service. Most places I called quoted us me $175 and up, so they were actually pretty reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Christine R.
08/2012
5.0
appliance repair
  + -1 more
I hired them for a dryer repair. Prompt appointment, came when said they would. Was very quick, explained what was wrong and showed me, fixed it promptly after getting my approval, and the price wasn't too bad. I was very pleased and wish that all of my interactions with repair service providers went this smoothly!
Description of Work: Dryer belt repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Andrea C.
06/2012
5.0
appliance repair
  + -1 more
They were honest with what repairs we needed and how much of it cost and whether they would do it themselves or not so they gave helpful information to us. I would use them again.
Description of Work: We used Berkley Appliance for dishwasher repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Kevin M.
03/2012
5.0
small appliance repair
  + -1 more
The repair went smoothly and was quick. Paul (the repair person) took the time to show me how to diagnose the problem in the future. I tried to fix it myself before call them out. All in all a positive experience.
Description of Work: Repaired a broken fuse in a gas dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Kathleen R.
01/2012
5.0
appliance repair
  + -1 more
They came out when they said they would. They did a good job. They were reasonably priced and were professional. I would use them again in the future.
Description of Work: I used Berkley Appliance for appliance repair, a year ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Aaron W.
08/2011
5.0
appliance repair
  + -1 more
They did a great job. They came right out and then there was a problem with the repair that they did. They came right out the next day when I called them. We worked with them a few times. They came when they said they were going to come. The price was good. Other companies quoted us twice as much as them. They were reliable and provided good service.
Description of Work: Berkley Appliance fixed our dryer in the beginning of June.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Carol Z.
05/2011
5.0
appliance repair, small appliance repair
  + 0 more
Berkley Appliance originally came to my home thru the Comsumer's Appliance Repair plan. Because they were such a good company I have called them for repairs to appliances that are not covered by the plan. I have recommended them to friends who also had good experiences with this company.
Description of Work: My Tappan stove element was not working. My dryer was squeeling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

TOM AND DIANA E.
04/2011
5.0
appliance repair
  + -1 more
They came at the day and time that was set up for the appointment. He brought the part he suspected was broke. He installed it and that fixed the problem.
Description of Work: Replaced the motor for the ice maker

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Nancy J G.
03/2011
5.0
appliance repair
  + -1 more
The service man was knowledgable, friendly and willing to go out of his way to help me by adjusting my refrigerator settings . I am very impressed with the expert help I received at a fair cost.
Description of Work: Installed new switch in washing machine and improved dryer vent with hew outdoor louvered cover. Caulked exterior vent to seal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Mona M.
11/2010
5.0
appliance repair
  + -1 more
Very well. Price was reasonable, they were punctual and professional. I will use them again.
Description of Work: Replaced motor and cleaned gas dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Randall P.
08/2010
5.0
appliance repair
  + -1 more
Repairman showed up near end of the promised window, but he called to tell me when he was on his way and arrived within the the promised window. He took apart a piece of the washer, then asked for a pan and some towels to make sure the floor didn' t get wet. He then found the cause of the stoppage, made sure it worked and left the laundry room in the same condition as when he arrived.
Description of Work: Had a problem with the washer failing to drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Cheryl M.
06/2010
1.0
appliance repair
  + -1 more
The appointment was set for Wed., June 24. I asked to have the first appointment on their schedule; they said they would call between 9 and 11 a.m. The service tech arrived shortly after noon. He took apart the dishwasher door and confirmed what the phone rep had said -- I needed new springs in the dishwasher door. He prepared the price estimate for $138. I told him to proceed. He said he would check to see if he had the parts -- two springs. He went out to his truck. When he returned, he said he did not have the parts and there were none in his shop. They would have to be ordered. He could schedule another appointment for one day the following week. I asked if he could give me a specific time of arrival. He said he couldn't -- he offered a 9 to noon window. I explained that I'd already wasted 4 hours waiting for him. The least he could do is put me at the front of the line for the next appointment. He said he'd check with his office. He returned and said no. If I'd like to make an appointment for another day, that was up to me. He apologized and said he wouldn't charge me for the service call. These guys are losers. Look elsewhere.
Description of Work: I scheduled an appointment for a service person to repair the door springs on my Kenmore dishwasher. The appointment was scheduled and I provided the model and serial number as requested by the person I spoke with on the phone.

Rating CategoryRating out of 5
quality
1.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0


Contact information

923 E 11 MILE RD, Royal Oak, MI 48067

http://www.berkleyappliance.com

Service hours

Sunday:
Closed
Monday:
9:02 AM - 4:58 PM
Tuesday:
9:02 AM - 4:58 PM
Wednesday:
9:02 AM - 4:58 PM
Thursday:
9:02 AM - 4:58 PM
Friday:
9:02 AM - 4:58 PM
Saturday:
9:02 AM - 11:58 AM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Computer Repair,
Heating and Air Conditioning,
Appliance Sales and Installation

FAQ

BERKLEY APPLIANCE is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 9:02 AM - 4:58 PM

Tuesday: 9:02 AM - 4:58 PM

Wednesday: 9:02 AM - 4:58 PM

Thursday: 9:02 AM - 4:58 PM

Friday: 9:02 AM - 4:58 PM

Saturday: 9:02 AM - 11:58 AM

BERKLEY APPLIANCE accepts the following forms of payment: Check,MasterCard,Visa
No, BERKLEY APPLIANCE does not offer free project estimates.
No, BERKLEY APPLIANCE does not offer eco-friendly accreditations.
No, BERKLEY APPLIANCE does not offer a senior discount.
No, BERKLEY APPLIANCE does not offer emergency services.
Yes, BERKLEY APPLIANCE offers warranties.
BERKLEY APPLIANCE offers the following services: Since 1976 we have offered top notch in home major appliance repair.
we do not install new or used appliance's

Contact information

923 E 11 MILE RD, Royal Oak, MI 48067

http://www.berkleyappliance.com

Service hours

Sunday:
Closed
Monday:
9:02 AM - 4:58 PM
Tuesday:
9:02 AM - 4:58 PM
Wednesday:
9:02 AM - 4:58 PM
Thursday:
9:02 AM - 4:58 PM
Friday:
9:02 AM - 4:58 PM
Saturday:
9:02 AM - 11:58 AM