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BERKLEY APPLIANCE

Appliance Repair, Appliance Repair - Small, Computer Repair,

About us

Berkley Appliance has been a trusted name in appliance parts sales and repair in Oakland and Macomb Counties since 1976. During our 34 years in business, Berkley Appliance has served over 125,000 appliance parts and service customers. We now look forward to being your trusted full service computer repair and training center. Our Berkley Appliance in-home service vans are fully stocked saving you time and money on your appliance repairs. We are big enough to get the job done right and small enough to care about each customer. The best service is local service with a map location and the welcome mat always out. Don’t be fooled by website or phone book ads with multiple phony locations or lots of different phone numbers. Email us today at appliance@berkleyappliance.com for your appliance repair needs.

Business highlights

48 years of trusted experience

Services we offer

Since 1976 we have offered top notch in home major appliance repair.

Services we don't offer

we do not install new or used appliance's

Amenities

Warranties
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.8199 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
4%
3
5%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 176-199 of 199 reviews

Robert B.
02/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: They repaired a dryer after assuring me that it was worth repairing and that I didn't need a new one. It has performed flawlessly ever since. I would highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Carol G.
02/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: I have already written a review of this company to whIch I gave an A rating. Have not used the others.
Rating CategoryRating out of 5

Colleen E.
01/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fixed my washer in 2012, excellent service. Had to order part, but it arrived when scheduled. Had problem with microwave in Dec. 2014, talked to him on the phone and gave great advice. Would definitely use again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ben W.
12/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kaitlin R.
10/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: My washing machine was stopping in the middle of its spin cycle. Paul knew exactly the problem and how to fix it. And, even though the part is taking a little while to get in, the service fee is good for a month so we don't have to pay twice. GREAT deal and wonderful service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

David C.
07/2014
4.0
appliance repair
  + -1 more
unknown
Description of Work: Diagnose washer problem.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$140

robin C.
07/2014
3.0
appliance repair
  + -1 more
unknown
Description of Work: Came out and diagnosed the problem, said he would order the part and call me the following week to set up another appointment. No one called. I called them to set an appointment. Appointment time was between 1-5, I called at 4 to make sure someone was coming, was told yes, no one showed up, no one called. Had to call the following day to set up another appointment. Won't use them again.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0

$250

JoAnn F.
06/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$209.92

Jay R.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired ice maker without need for parts based upon damage created by jammed ice ( a result of water filter limiting water flow to ice maker).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

ruth S.
06/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Sally B.
05/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: They diagnosed that the heater was bad. They replaced it with parts on their truck. GE parts for our GE refrig. I called at 11am and the were out at 4pm the same day. I will use Berkley appliance for all my service calls. A+ |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Rochelle B.
04/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: My washer, dryer amd refrigerator all started having problems at once. Berkley Appliance was able to address my issues very quickly, a good thing since my refrigerator wasn't keeping food as cold as it should. My problems were diagnosed promptly, parts ordered and all issues repaired promptly. They were also able to adjust appointments to times that worked out well with my work schedule.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Doug H.
04/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Michael S.
04/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: repaired our refrigerator. could not find problem on first call. prompt response when problem occurred again. would highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$300

Barbara H.
03/2014
5.0
appliance repair
  + -1 more
.
Description of Work: Called because washing machine digital control center wasn't working. He took it all apart, cleaned contacts and got it working without needing to replace any parts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$60

ruby S.
03/2014
5.0
computer repair
  + -1 more
They did a good job.
Description of Work: They took viruses off my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen E.
02/2014
5.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan & Herb R.
04/2013
5.0
appliance repair
  + -1 more
They do a great job.
Description of Work: I call them to repair my appliances.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brad F.
03/2013
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Diane U.
03/2013
5.0
appliance repair
  + -1 more
See above.
Description of Work: The gentleman who answered the phone was able to confirm my diagnosis and order a part for me by model number of my electric dryer. The part came in as promised. With their help I was able to repair the dryer myself, which saved me over $125. As a senior female, this was much appreciated, and I was treated like a capable individual.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Barbara H.
12/2012
5.0
appliance repair
  + -1 more
See above
Description of Work: I called to have my oven repaired after a major retailer failed to show up. Berkeley Appliance showed up promptly and fixed my oven and the looked at my refrigerator and fixed that, too. I will never again buy an extended warranty. I will rely only on Berkeley Appliance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

JAMES S.
12/2012
5.0
appliance repair
  + -1 more
VERY WELL
Description of Work: BROKEN OVEN TALKED TO JIM GAVE HIM THE SERIAL NUMBER. CALLED ME BACK ; ADVISED ME THAT THE CONTROL BOARD WAS NO LONGER AVAILABLE. SAVED ME A SERVICE CALL CHARGE.

Rating CategoryRating out of 5
responsiveness
5.0

Yes, I recommend this pro

Dee H.
12/2011
2.0
appliance repair
  + -1 more
The outcome was bad.
Description of Work: I called the company to repair my ice maker in my maytag fridge. I purchased the fridge in 2008. The water dispenser worked but the ice maker stopped a month after purchase. The first visit the guy was very professional and on time. Although it was thought that I would need a new filter he found that I needed a motor. The motor would have to be ordered and a second visit would have to be scheduled. He called to confirm that the next visit with the part would be $251. We scheduled the repair for that weekend. On the schedule date, He called to say he would be a little late but showed up a few minutes before 4pm. He tried to add the motor but said there was no water going to the fridge. He then started searching through the house for the water connection. When I explained the water was working before his orginal visit, he seem to be take this as being confornational. He told me I would have to have a plummer install the water before he could do the repair. I thought this was strange becuase it was never mentioned in the first visit. I said ok. He started whisling happly packed up quickly and left. Neither my water dispenser nor my ice dispenser works.

Rating CategoryRating out of 5
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$56

Barbara H.
08/2011
5.0
appliance repair
  + -1 more
See above
Description of Work: I called Bekley Appliance after Sears failed to show up for their scheduled appointment. They came out the next day and fixed both my stove and refrigerator. I spent $400 and saved $4,000 for new appliances. They were prompt. courteous and very profesinal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$385

Contact information

923 E 11 MILE RD, Royal Oak, MI 48067

http://www.berkleyappliance.com

Service hours

Sunday:
Closed
Monday:
9:02 AM - 4:58 PM
Tuesday:
9:02 AM - 4:58 PM
Wednesday:
9:02 AM - 4:58 PM
Thursday:
9:02 AM - 4:58 PM
Friday:
9:02 AM - 4:58 PM
Saturday:
9:02 AM - 11:58 AM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Computer Repair,
Heating and Air Conditioning,
Appliance Sales and Installation

FAQ

BERKLEY APPLIANCE is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 9:02 AM - 4:58 PM

Tuesday: 9:02 AM - 4:58 PM

Wednesday: 9:02 AM - 4:58 PM

Thursday: 9:02 AM - 4:58 PM

Friday: 9:02 AM - 4:58 PM

Saturday: 9:02 AM - 11:58 AM

BERKLEY APPLIANCE accepts the following forms of payment: Check,MasterCard,Visa
No, BERKLEY APPLIANCE does not offer free project estimates.
No, BERKLEY APPLIANCE does not offer eco-friendly accreditations.
No, BERKLEY APPLIANCE does not offer a senior discount.
No, BERKLEY APPLIANCE does not offer emergency services.
Yes, BERKLEY APPLIANCE offers warranties.
BERKLEY APPLIANCE offers the following services: Since 1976 we have offered top notch in home major appliance repair.
we do not install new or used appliance's

Contact information

923 E 11 MILE RD, Royal Oak, MI 48067

http://www.berkleyappliance.com

Service hours

Sunday:
Closed
Monday:
9:02 AM - 4:58 PM
Tuesday:
9:02 AM - 4:58 PM
Wednesday:
9:02 AM - 4:58 PM
Thursday:
9:02 AM - 4:58 PM
Friday:
9:02 AM - 4:58 PM
Saturday:
9:02 AM - 11:58 AM