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The Grout Doctor

Ceramic Tile, Floor Cleaning and Waxing, Flooring Sales and Installation

About us

We are specialists. Tile, grout and stone are all we do. We are highly trained and insured. We do not use steam which can cause harm to your grout. We are locally owned and operated. We are a nationally supported network of Grout Doctors operating since 1992. Our greatest asset is the satisfaction of our Customers!

Business highlights

32 years of trusted experience
Emergency Services Offered

Services we offer

Ceramic tile, floor cleaning, polishing, waxing, sales, installation & repair.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.784 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
10%
3
2%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 76-84 of 84 reviews

Jennifer W.
09/2014
5.0
ceramic tile
  + -1 more
unknown
Description of Work: My downstairs bathroom was in major need of either new tile or new grout. The grout doc saved me tons of money by cleaning, coloring, and filling in grout where needed! The project came out great and saved me from having to put in a new bathroom!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Horatio E.
08/2014
5.0
ceramic tile
  + -1 more
unknown
Description of Work: Repaired cracked grout in shower that had caused water damage to drywall. Removed shower door and fitted marble step, then replaced and resealed door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol R.
07/2014
5.0
ceramic tile
  + -1 more
unknown
Description of Work: Regrouted shower

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$400

TODD S.
06/2014
5.0
ceramic tile
  + -1 more
unknown
Description of Work: One bath they cleaned grout and the other was grout removal and replacement. The cleaning looks better, but not like new. the grout removal and replacement looks like brand new and would highly recommend. the owner is very responsive and staff showed up early to get the job done on time. Very good experience.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

Pamela L.
06/2014
5.0
ceramic tile
  + -1 more
unknown
Description of Work: Regrouted two showers. Repaired grout on ceramic tile. Cleaned ceramic tile and tile in one bathroom. Promptness, work and results were very good. Would have liked written instructions on how to care for completed work, e.g. how long to keep furniture off, how to remove haziness, how to clean, etc.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,155

Kathie S.
05/2014
5.0
ceramic tile
  + -1 more
unknown
Description of Work: Very professional from estimate to finished work. Cleaned and sealed all tile floors. Caulked the kitchen backsplash and bathtub. Worker on time as a matter of fact here early. I would definitely use Grout Doctor again!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

James P.
05/2014
5.0
ceramic tile
  + -1 more
unknown
Description of Work: I did not use them, but salesperson was very professional. Looked at my job and told me they could do the job, but felt they could not improve the look enough to be worth the money. Would be better off to totally replace for not much more money. Very honest. Also had another question about sealing grout that he could have made money on, but told me did need it because of the high quality grout that had been used. Highly recommend for trust!

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KELLY Z.
09/2013
5.0
ceramic tile
  + -1 more
Went well, looks so much better
Description of Work: took out old grout and put in new grout for the tub surround

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Kristin J.
04/2011
5.0
ceramic tile
  + -1 more
GREAT!!!!!
Description of Work: Removed and replaced grout and caulk in walk in shower. Also, removed and replaced caulk in 2 additional baths. They did wonderful work!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Contact information

844 Baylor Rd, Rochester, MI 48309


Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Ceramic Tile,
Floor Cleaning and Waxing,
Flooring Sales and Installation

FAQ

The Grout Doctor is currently rated 4.7 overall out of 5.

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

The Grout Doctor accepts the following forms of payment: Check
Yes, The Grout Doctor offers free project estimates.
No, The Grout Doctor does not offer eco-friendly accreditations.
No, The Grout Doctor does not offer a senior discount.
Yes, The Grout Doctor offers emergency services.
Yes, The Grout Doctor offers warranties.
The Grout Doctor offers the following services: Ceramic tile, floor cleaning, polishing, waxing, sales, installation & repair.

Contact information

844 Baylor Rd, Rochester, MI 48309


Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM