Precision Garage Door of Southeast Michigan

Excellent! It is now in great working condition. He explained to me how I can oil it myself.

They were courteous and timely. They came right out and took care of my garage door. It was an incredible, wonderful and fabulous service. It was expensive. They were really good with everything from calling them to the tech that came to do the work, and all of it. To be able to get someone like that on a Saturday, late afternoon was very much appreciated.

They arrived the next day, and were able to make all repairs in one visit. Our sensors were bad, but worse, one of our springs was snapped. Tech changed all springs, and cables, and rollers. Door works like a charm now. Very pleased by the professionalism, and speed which this problem was fixed.

They did everything they promised. We all like the job they did.

The technician who did the installation, however, was very professional and did a good job in very cold conditions.

I purchased an Angie's List Big Deal for this service and it went fine. They came right out a few days after I purchased the deal and did it so they were quick to respond. My wife was here when they did the service and she said it was fine. I have noticed that the garage opens now. The door was off its tracks before they worked on it. It was convenient for us.

They were fine. They sent one guy out to do the job and he was here maybe 45 minutes to an 1 hour. The price was excellent for what they did. There were issues getting the Big Deal scheduled because they said they didn’t have any contact information for us. I would absolutely hire them again though.

They did a nice job, and the door is still fixed. They did the job, and they did it timely.

.Arrived on time, did working professionally. Explained lube specifics

Service was very professional and efficient. I would highly recommend them.

They were here when they promised and did the work quickly.

They arrived on time for the appointment and I trusted the work they did. There were two technicians here doing the work. They did the work I had requested but they also tried to talk me into having other services done. He seemed very pushy on other services and I felt pressured to add on other work and I was not anticipating paying more.

First, I had called Ann Arbor Door to have my garage door opener fixed. I told them what was wrong, and they said they believed it was the gear mechanism, and estimated the cost would be about $125. However, they would not be available to come out for a few days. So, I called Precision Door instead. The person on the phone said someone could come out the same day. I told them the expected problem, and asked about how much they think it would cost. I was told, "Oh, we can't tell you that over the phone; they'll have to come out and see what's wrong." However, the fee to come out was $75, which would apply to the cost of the repair. I was a little upset that they refused to give me any kind of estimate when I told them the likely problem, but I decided to have them come out anyway. Sure enough, when the guy came out, he said it was the gear mechanism. But he wanted to charge some astronomical price for it. I don't remember the exact price, but I believe it was something between $250 to $300. Then, he proceeded to try to sell me a brand new opener for $565, saying it would be best to buy a new one anyway. I was furious. Had they told me on the phone that the gear mechanism would have cost so much, I would not have had them come out. I asked to not be charged the $75 service fee because of this terrible practice. Fortunately, the guy did not charge me the $75. I rated them a "C" for professionalism. They were an "A" in terms of courteousness, and the fact that they waived the $75 fee, but I detested their refusal to even try to give me any quote on the phone and thus try to force me to pay a $75 service fee, and the fact that they were trying to sell me a new unit when it wasn't necessary. As for the repair, I had it done by Ann Arbor door for $154; he said he replaced everything in the workings of the machine except the motherboard. For $154. And Precision Door was was trying to get me to pay $565 for a new unit!

|I will definitely check around for more price quotes b4 calling the provider.

He was very professional and polite and it all went fine.

replaced rollers, lubed hinges,reconnected spring cables

We have a standard, two car, white garage door, metal, non-insulated, sectional, with one row of windows. This garage door was originally installed in March, 1999 and has been repaired once before. This time, due to the extremely cold temperatures, the center spring broke. In addition, the side bearings were slightly bent. When this happened, I immediately went on Angie's List and found Precision Garage Door. I contacted them Tuesday, January 7 and they scheduled me for an appointment within 48 hours, on January 9. They confirmed this appointment with an email. The morning of the appointment, they called to confirm that Aaron, the technician, would be at my home within the hour, which he was. Aaron checked the door from the outside, then walked through the hall to check the garage door from the inside. He could immediately identify the problem was not only the center spring, but also the center bearing, and bearing at both left and right. He wrote up the estimate for repairs, which I authorized, then went to work. He worked quickly and efficiently. He removed the old parts, then took them to the truck for disposal. He put on the new parts, oiled them, then operated the door several times before calling me for an inspection. I raised and lowered the door several times, noticing how much quieter it sounded. I walked around the garage, looking at the raising and lowered door from several vantage points. Before he left, Aaron gave me two things. The invoice explaining itemized parts, detailing costs (very detailed, indeed----longer than my weekly grocery list!!!). The second item which he gave me was a very well done folder with company logo, brochures containing information on garage door safety and maintenance. The entire experience, from scheduling appointment to completion of job, was very professional. I shall definitely call Precision Garage Door again!! Aaron was an efficient technician!!

They were a five star operation. Could not ask for better.

I immediately refunded this Deal after I realized that it was in another state. It wasn’t a negative experience on the provider’s part by any means.

Since the service the door is so quiet you would think it was an entirely new door.

They checked out the garage door and oiled it up, and installed a device that would let me know when the door was open.

Due date is 12/16/13. But they told me they had broken my parts so I should wait for another 1 month. Is it precise to repair my door ?

They refurbished my whole garage door set-up. Lubed, replaced warped, broken or incorrect parts, leveled the tracts for the door (which were WAY off on one side), adjusted the doors raising & lowering distance. My only negative comment is that the service tech had run out of a particular safety item that adheres to the inside of your garage door, to let you know when the door is open and plug in, inside the house. It was supposed to be mailed to me and I have never received it. I will be calling them about it.

The worker was very professional and offered me different options at various price points. I decided to go with the door opener that had a battery backup which is why the cost was higher.

Checked my door, reconnected a chain, sprayed the wheels, gave me the can of spray so I could do it myself, explained what to watch for to make sure the door works longer. Am glad to have a resource on file!