Precision Garage Door of Southeast Michigan

Called Precision garage door to help with a problem with my garage door. Customer service rep was very polite and concerned with my situation. She gave me an appointment promptly. Jordan Wallace came out and all my issues were resolved. He was willing to do something extra for me . He is a great technician. I would definitely call Precision to do any work on my garage door.

This was the 3rd time that I utilized Precision Garage Door and they have been been outstanding each time. The staff at the office was very professional and personable. In the recent incident, the door was slamming when shutting. They scheduled a Technician that same day. My Technician Shawn Durecka arrived 15 minutes before my scheduled window and was above and beyond my expectations (which are already high due to my past interactions with PGD). Shawn was very knowledgable, diagnosed the issue and explained to me in detail what the issue was. He installed a new garage door opener in less than an hour and checked in with me during the process. Shawn tested the door repeatedly and made adjustments. Shawn was very personable, professional and had a fantastic demeanor. The door now opens and shuts whisper quiet. I highly recomend Precision Garage Door and Shawn Durecka!

We called Precision to replace a broken spring on our garage door. Jeff Parkes handled it very professionally. He did a great job and we could not be more pleased. We highly recommend Precision to anyone that needs garage door service.

I can't take the precision doors mid morning and was able to get the same-day appointment the afternoon. The service technician called and said that he was 20 minutes away, and he arrived within that said timeframe. When he arrived he assess the garage door and provided me a price for what needed to be done. He mentioned that he would leave a can of lubrication and that I should perform this lubrication twice a year, however he failed to mention that I was being charged $25 for the can of lubrication the way that he presented the lubrication was that I'll be leaving this can with you as if it was a courtesy item in which the company provides to all its customers I did not like that tactic at all , the work was done and I was satisfied with the service but not paying $25 for lubrication, especially when I can go and get a can at the local hardware store for $5. The up-charge is absurd. I was unable to see the cost until the bill was emailed to me. This is definitely something I don't agree with, as I keep wd40 on hand at all times.

Anthony De Jesus and Stefan Ferrance were awesome! Timely, helpful, great advice shared and the door looks beautiful and looks great! I would 100% request them again. Loved our entire experience.

Precision Garage Door's technician, Patrick Stevens, provided efficient service. Patrick was very pleasant, did an assessment, explained the issue in detail, and did not oversell. It was also nice that he provided service on a Sunday so I do not have to start a Monday morning with a broken garage door opener.

Jon arrived on time and was very professional, finished the job in an hour and left the garage spotless. Very impressed

Jeff B was amazing! He did a great job fixing the springs on our garage door and even corrected a mistake made by the previous installer.

Dylan was amazing. Great recommendations. Super fast and thorough. Honestly, one of the best experiences I’ve had with home improvement

My technician Jeff Parkes was amazing, very knowledgeable, professional and helpful. Jeff gave me a great tutorial of how my new equipment works and he gave me good insight for future projects. If all technicians are like Jeff, I would most definitely recommend Precision Garage Door to any and everyone.

I called Precision garage door to get a quote for a new garage door and they were at my home in no time at all. Jeff went over all of my options with me and never pressured me or tried to rush my decision. He was fair and honest. We decided to go for an insulated door. Steven Franklin was out within the week to do our installation. He was done in a couple of hours and then he took the time to show us how to maintain the door. I can’t believe the difference in the look and feel of our garage!

Anthony was nice he came a hour early and finished his job and showed us how to work the system

Precision Door Service completed a garage door repair today. They were quick to respond to our call and arrived on time. I highly recommend Mike Jolly who was the technician. He answered all my questions and did a super high quality repair job!

Sean was amazing. He was prompt, patient, and knowledgeable.

The professionalism by both the company and Josh, my garage door tech, was absolutely best in class. My garage door is close to 30 years old and is officially toast. The problems with the old door were identified and explained to me in great detail. I never once thought I was being sold on anything I didn’t need. My new garage door will be installed in a few weeks. Nothing but 5 stars for my review.

The tech Steve who came out to replace my garage door was awesome! He was very courteous and very professional! He did a great job and explained a lot of things about the workings of the door and how to maintain it! Would recommend them to everyone!

Both the sales team and Eric Furlow who did the installation were great. Eric was excellent in the installation and explaining the new items I needed to be aware of in order to get the best from my new door and opener. Highly recommended them.

Dylan shoed up fast, was very professional and fixed the problem. I would ask for him personally if I could. Great Job

Technician Steve Wells was excellent. Arrived early and notified me that he was on his way. Addressed my issues and explained some concerns with my door system but was not attempting to make a sale. I ended up having additional preventative work done that clearly needed to be addressed. Extremely professional service and finished the overhaul in a very timely manner. Great experience especially considering I woke up to a broken door on a Saturday morning and it was repaired by 1:10pm same day.

My experience with Precision Garage Door was excellent from start to finish. Brad Rambo came to my home Feb 1 to discuss a new door. He is a very nice professional person. Cesar Velasquez came out 3 weeks later to install. Also a very nice professional person. He arrived on time, did his job, cleaned up and was finished in about 3 hours. I am very impressed with each person I have dealt with. I would definitely recommend this company.

Prompt service, accurate quote, and qualified technician who repaired my garage door before lunch!

Steve Franklin & his partner did a good job, and were very polite, installing a new Garage door. Thanks.

Very well. Jeff G was very knowledgeable and professional. He was very efficient and friendly. He did a great job.

We had the garage door spring repaired, and our service was great! Jeff was our technician, and he was thorough and courteous. Scheduling for this company was also quick and easy.

Awesome service! Very friendly and knowledgeable.