Precision Garage Door of Southeast Michigan

vendor showed up on time as promised and completed work without issue. A couple of weeks later, we had an issue, with the garage door opener light blowing our repeatedly. I called, and they promptly came out the next day and resolved the issue. They were very responsive and professional, with good communication.

I did not need this deal.

I would use them again in the future.

They came today and saw the garage door, but they were charging other money. They added $380 more for rollers. The guy was very cooperative and he explained things very well. I just found a better Big Deal on Angie's List that included the rollers,

It didn't 'go'. The work was never performed!

They set up an appointment with me immediately and were out the following day. It was an excellent service. Everyone I worked with at the company was very reputable. I had to pay additional for some parts for work not covered under the deal but the fees were reasonable.

awesome co. gave me a price over and above Angies special for extra work that he showed me that needed fixing. I told him to go ahead. He was very nice, everything got done quick. Left garage clean. Would highly recommend this Co.

When I scheduled the appointment, and they came out to my house, they told me that they do not service my type of garage door (single panel), and could not help me. They instructed me to ask Angie's list for a refund. They were very professional and helpful, though.

Need a new spring for my garage door. Did not allow them to do the work because they immediately quoted me double what I paid last time (a company which they bought) to repair the door spring. Guy was professional and nice. Tried to sell me on "you get what you pay for " but I lose respect for companies who come out the gate with a "we would like to charge you more because of the size of your house" rate. Their trucks are painted in advertising which equals lots of overhead costs which must be past down to the customer. Didn't hesitate to take a $75 check to drive to my house. They have a big automated system which emails you so you'll be paying for lots of things other than the actual garage door work. They may do very good work but they won't get the chance on my house with those kind of prices.

It went quite well...no complaints to share here.

The delivery of the doors were delayed because the color was not stockedand this delayed the installation by a couple of weeks. Our old doors were working so this was not a major issue. The crew of two men arrived on time and were professional. A problem arose when we had a recent power outage. We were unable to manually open one door and the other banged on the rail but could be forced open. We called the company and Josh from the original crew came out promptly and raised the rails up. No problem now and no charge. One thing we did find strange was that the quote and original invoices did not give a specific manufacturer and model number, Just Precision's part number and a description of "8x7 INSULATED ALMOND". Precision was accommodating and included the manufacturer and model number information on the technician's work order and a copy was provided. Although warranty repairs are performed by Precision there is a warranty provided by the manufacturer Amar and we wanted something to state that it was an Amar door that was installed and when. Overall we are very happy with the installation.

Very timely and professional . Very over priced. They would not use the weather stripping that I provided which I purchased for $35 Instead I got charged $160 for thier weather stripping and had to help him put it on!

I looked at the reviews that are out there. Don’t use this company. They are a national company and they have got branches in each state. I was provided a quote from them over the phone. I told them exactly what metal it was and it was insulated. I gave them all the specification and they gave me a price over the phone. They sent the technician out and he was on time. There was no issue as far as punctuality. He came in and told that they gave an inaccurate quote. He told me it was going to be an additional $50. Then he started looking at the rollers and told me everything on my door looked great. There was some corrosion on one roller and he asked me if I wanted to replace it. I said no thanks. Then he wanted to sell me the garage door which was going to be in excess of $500. I told him no because the current one works. Then he proceeded to complete the work. After they completed the work they wrote void for the warranty on my receipt because I refused to replace the one corroded roller. Basically when they come out they try to do an upsell and they are very pushy with the upsell. If you don’t take any of the upsell they void the warranty on the receipt. They gave me a price of $150 over the phone and it was $200 when I was all set and done. When I refused the upsell they told me to buy out the springs for $50 when all was set and done. They were pushy on the upsell. They did a great job on the work. It was on time and it was quick. When they gave me the quote over the phone they told the door weight had to do something with it. They told me it was going to be $50 more after it was installed. When I looked at the other reviews on the company, other people were saying the exact same thing. They were very pushy on the upsell. They had somebody out immediately and I was very pleased with that.

One of my two springs broke. Door could not be opened. My car was trapped inside . I was a little taken aback by the cost of the repair. no free estimates! a $75.00 service charge on top of the repair cost! that being said it was repaired quickly, correctly.

Very well. He was very knowledgeable.

They only told me about the $75 to come out. They didn't tell me $45 minimum labor fee. OUTRAGEOUSLY expensive for what they did. Told me a bunch of scary stuff about my door. I asked him about a new door. The quote only said how much to buy they door. Didn't include labor or any details about which door he was recommending. No way will I use this company again!

Not the least expensive but easily one of the best service call experiences. Garage door jammed up late last night. 8 AM this morning I inspected the root cause and decided it was worth calling in a professional. Door company that installed door and provided annual maintenance never called back, so I searched Angie's List and found these guys. On a Sunday morning I was expecting the worse. In 5 rings a real live person picked up. Schedule a service time for 11 AM same morning! After I gave my information and hung up, I got an email confirming the appointment was well as a professional bio of the person stopping by. 15 minutes before arrival tech called to confirm he was no his way. Arrived on-time, gave a quick assessment. I already had a dollar figure in mind. The first recommendation was a complete overall, easily double what I had mentally budgeted for. Tech was able to come up with a solution that was reasonable. Still about 50% more than I had in mind, BUT taking into consideration Sunday and emergency visit it seemed reasonable enough. When done, tech walked me through repairs, areas that he found deficient and fixed, and promptly cleaned up site. Even left a can of garage door spray. Once finished, door performed better than first installed. I doubt I'll be having issues like I had in the past. Pricey, but worth it.

The company is very professional, timely and courteous. I would definitely use them again and have no qualms about referring them to family and friends. Our original tech that came out in February was Johnathan H. and he was great. He explained everything that was wrong and what our options were. The invoice is itemized which is very helpful and it also includes a safety inspection check list along with three (3) estimates on what the recommendations are for the repair (good, better, best). We chose the good option for $1213 which included replacing all the rollers, drums, bearings, cables, rails, belts, garage opener, etc. for the door. The "better" option was $1318, followed by the "best" option at $1529. The current door we had was solid wood and original to the home (1986-87) and had started bowing which was creating a lot of stress on the system. We eventually replaced the door in May with an almond-colored, insulated,steel- paneled door for an adjusted $1003. (They took $372 off the installation price since we had just had them replace all the other parts earlier on.) They also included a wireless exterior keypad. I believe the insulated doors are generally a little more but they were making room for newer inventory. While I was not home for the install of the new door, my mother was and she said they (2-3 techs?) were very professional and worked quickly and cleanly. They hauled away the old door and the new one looks and works great.

All positive: Called and got an immediate appointment time They came out as promised (even earlier) Didn't try the upsell, fixed the door and did it within the timeframe Cost was well worth the effort Great to deal with and will call them back for any other issues. When it is time to replace - Precision will be the first call. Thank you!!!

They were on-time, quick, and professional. They gave a variety of door options and recommendations. I had them come out a second time when the connectors were malfunctioning and was happy with my service then, as well.

No contact attempt was received by the supplier. No service performed.

Very prompt in giving appointment & arriving (within 2 hours of calling). Great job overall. Took payment by credit card.

Jeff called when he was on his way and I was very reassured when I not only saw #1 Angie's List provider on his truck, but A+ rating from the Better Business Bureau. Jeff pointed out my very broken door spring and I am sorry I did not watch him work because in an hour he was done and made some recommendations for minor rust on the bottom of the door. Would not only use again, but absolutely recommend.

Both springs snapped when my husband attempted to open the garage door. I found Precision Door on Angie's List and the reviews were really good. Called for an appointment and was able to make it on the same day. The technician, Aaron, called to let me know when he was 15 minutes away and arrived right on time. He completed the work in a capable, professional manner. Aaron was pleasant and knowledgeable. Very pleased with the service and would use again and recommend to others.

I don't mind paying extra for prompt professional service, but when you mark up parts that much........?? Next time I'll do more diligence when researching for service providers. Again, they are very thorough, professional, and knowledgeable when it comes to garage doors. If you don't mind paying 5 x's more for the parts, then I would definitely recommend them.