Precision Garage Door of Southeast Michigan

Excellent! The technician was courteous and professional and did a quick repair job (about 90 minutes, which is what he said it would take). Hopefully, I won't have to use them again, but know who I would call if I did.

I am impressed with the excellent professional service received from the initial meeting with sales rep and purchase of garage door on site, willingness of office staff to answer followup questions prior to installation, and then the installation by the service technician (Jon Lyons). Jon was very competent and knowledgeable. I was amazed how he was able to replace my old door within what I thought was a short period of time! It was apparent that he was experienced and confident. He was focused on his work and yet personable and willing to respond to any questions that I had. My overall experience with Precision Garage Door has been excellent and would recommend them highly.

Excellent. Steve & Mike called to say they were coming earlier than expected. Very professional - followed Covid protocol. Installed new door & opener. Cleaned up entire area. Thoroughly explained the workings of the door & opener -- maintenance - cleaning - programming & reprogramming & how to connect to smart phone.

Mike did a great job explaining what needed to be done, why it needed to be done, and did a quality job on the repairs.

Everything was good except the price. Turned out to be approx $75 higher than the competition. Tech did show up late but I was advised he was running behind.

The Gentleman that came out (Mark Kucel) was very informative and cordial and made an excellent presentation. The company lived up to all their promises as to appointment times and was very reliable in terms of communicating with me. Unfortunately, I did not take their service and offer. The price of the door was almost twice what I was quoted from another company that I had worked with before. And the company was not able to install the door for another 6-8 weeks. My former worker was able to install it the same week, it is installed and working fine.

Amazing. Done in less than an afternoon.

The 2 service people were very knowledgeable and sis and outstanding job

Incredibly well. Our technician Steve Franklin was friendly, timely, and easily the best technician we have ever had work at our home.

Mike J. was very friendly and professional. He checked all the brackets to see if they were showing signs of wear. He ended up replacing 5 brackets. Appreciated his honesty and his explaination when he finished the work.

Stephen Freitas is highly professional, personable and efficient in repairing my garage door. When he left my 50 year old garage door opened and closed like new. I would highly recommend Stephen and his company. Outstanding service! 5 stars!

Nick was excellent! Friendly and honest! Showed me how to maintain my garage door better as it gets older. Will recommend Precision and Nick!

Went very well. Mark Kucel explained everything went to work and completed very timely. Would definitely call him back!

Excellent service, did call before arriving, work was done professional quick and exactly. No complains at all

The service was great. The repair was well done and guaranteed. The Technician, Steve, Jr., was professional, knowledgeable and pleasant to work with. I would definitely return to Precision Garage Door for any service in the future.

Steve Jr. was punctual, professional, and courteous. He took the time to explain all the new features of the garage door motor we had installed so I would know they worked. I would hire Precision Door again.

My Service gentleman was kind, polite and fast. Installation PROFESSIONALS!! Great Job Precision, thank you!!!

Caleb was great! He evaluated our situation and gave us all of our options to solve our problem. He was professional, thorough, polite, and efficient. We would recommend Caleb Schaf and Precision Door Service to friends and family!

Outstanding in every respect. Consulate professionals.

Steve was very professional, nice and he did a great job and he did it quick. Steve was Informative and helpful, he knows his job and felt like he likes what he does as well.

Arrived on time, courteous and professional. We were given several options to choose from and were adequately explained.

Precision Garage door was very professional and pleasant to work with from the first call I made to the complete install of our new garage motor. Caleb was very informative and even showed us how to go about the maintenance of our garage door. We would recommend them to other and use them if we ever need a new door as well.

Very prompt and professional service.....kept costs low by not having to replace garage door.....would definitely hire again.....

Far better than ever expected. Knowledgeable staff, VERY professional. Courteous, cleaned up and answered all questions.

Tech arrived 20 minutes late (4-6pm window) and provided a quote stating someone would call the following morning to schedule for installation that day or the next. Nobody called so I called to their "call center" and was promised a return call the following morning. The next day came and no call so I called again. 20 minutes later, someone from the "call center" saying that someone locally would call to reschedule the installation. Reschedule? They never scheduled anything in the first place. Obviously, the national "call center" and the local dealer have a disconnect. Four days after the initial call and now into the holiday weekend and I have to start the process locating another dealer because Precision Door can't perform basic customer service, let alone installation. If there were negative stars in the review process, I would give Precision Door a minus 3 stars!