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Modernistic

Carpet Cleaning, Air Duct Cleaning, Upholstery Cleaning,

About us

You probably know Modernistic best as the Simple & Quick carpet cleaning service, thanks to our Jingle! The thing is Modernistic means so much more! For almost 50 years, we have worked to perfect the art of the in-home service experience because to us, it’s as much about caring as it is about cleaning and restoring. When you call us, you get so much more! From putting booties over our shoes to protect your carpet, to placing corner guards, our people will treat your home like it’s their own. It’s that level of care that leads to meticulous results. Whether its carpet, upholstery, tile, or air duct cleaning, you can trust that we’ll leave your home more than clean. Our people share our values of Customer Delight and Passion for the work we do. That’s why all our services are backed by our 100% Customer Delight Guarantee – if you’re not happy, we’re not happy, and we will gladly perform the service again. While you may know us best for our cleaning services, you can also count on the Modteam 24/7 in the event of a property damage emergency! Whether you are in need of Water, Fire, or Wind & Hail Damage Restoration, we’ll respond fast with the expertise you need. You can trust our team of builders and restorers to make your recovery Simple & Quick! Whether you need our Cleaning or Restoration services, the Modernistic difference is our people. Our team members care deeply about the work they do, but most of all, about the people they do it for! Because we’re not a franchise, we’re a family – just like yours!

Business highlights

39 years of trusted experience
Women Owned & Operated
Family Owned & Operated
Emergency Services Offered

Services we offer

Carpet & upholstery cleaning. Air duct cleaning. Tile & grout cleaning. Hardwood floor cleaning. Area rug cleaning. Water & fire damage restoration. Mold remediation. Trauma scene cleanup.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Senior Discount

$5

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.6228 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
13%
3
4%
2
3%
1
2%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 76-100 of 228 reviews

Wendy G.
01/2013
2.0
carpet cleaners
  + -1 more
Overall I was left with a very sour taste in my mouth where Modernistic was concerned. I felt that they were trying to squeeze as much out of me as they could because I was working with an insurance company. I don't appreciate that attitude and don't want to do business with anyone who would conduct business in that way. My husband did contact Modernistic to complain about the bill and they removed the charges. That was the least they could have done.
Description of Work: I have used Modernistic in Kalamazoo in the past and have received great service and clean carpets. This time, however, while moving to Holland, movers tracked tar all over my white carpet throughout two levels of our home. Having used Modernistic before and feeling confident they would do the best job, I needed an estimate to provide to the claim company paying for the cleaning of the mess. Modernistic could not provide the estimate over the phone (wanted to provide an hourly figure) and suggested they send someone out to take a look at the damage with the understanding that they could provide a more detailed estimate. That person came and proceeded to provide an hourly estimate again, much as what was discussed on the phone, which was the reason she was supposed to come out in the first place....to provide something more detailed. When confronted with that, she provided an estimate that was high but with the understanding that it was high to be confident the costs would not exceed that amount. I provided the estimate to my claim company and they were satisfied. I contacted Modernistic to schedule the service but the technician gave me the idea that the cost to clean the carpet was going to be that much. I was not satisfied they were going to do the carpet cleaning for a reasonable price at that time. I decided to go with another company who not only had been able to give me an estimate but was able to assure me the cost would not exceed that amount. One month later, I received a bill from Modernistic for $75 for providing the estimate. No fees were ever discussed at the time the appointment was scheduled. I will never use Modernistic again for handling this circumstance so badly. I waited and waited for an estimate only to be given the same information I had been given on the phone and that after they had been to my house and taken pictures of the damage. And, when it came time to use them, they could not provide me the service I had hoped for for a reasonable price.

Rating CategoryRating out of 5
value
1.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0


Response from Modernistic
Dear Member, Thank you so much for taking the time to notify us about your recent negative experiences with our company. I have reviewed your customer record and see several lapses in communication on our end that led to your dissatisfaction. I am so sorry for the confusion and distress caused by our poor internal communication regarding the situation with the tar in your home. I believe that all parties involved were sincerely trying to deliver quality service while operating with integrity, but I understand how our communication lapses led to you questioning our intentions. While I am deeply sorry that this happened to you, we are using your case as a training experience for the different departments that were involved. We are constantly trying to improve the product and quality of service we deliver to our customers and are very grateful for your feedback. At Modernistic, we work with insurance companies and home owners year round to bring homes back to life at fair prices. Our company core values center on the concepts of customer delight, integrity, and relationships built on trust. After reviewing your file, I see that we have provided service for you on several other occasions. While I understand and apologize for the poor estimating experience you had with us in September, I certainly hope we are able to exceed your expectations on any future service we are given the opportunity to provide. The $75 evaluation fee has been adjusted off of your account as it was not discussed with you in advance. We are also putting a credit on your account for services you may wish to have done in the future. Again, I apologize for the inconvenience and strife caused by our company, and we truly hope to have another opportunity to serve you in the future. Sincerely, Rachel Hitow – Executive Director 269-685-9772 ext. 122

Catherine B.
12/2012
5.0
carpet cleaners, floor cleaning
  + 0 more
They arrived on time and did an excellent job leaving no mess for me to clean up
Description of Work: An area rug I the living room was cleaned on site and the tile floors I two bathrooms were cleaned and sealed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

LeeAnn H.
10/2012
4.0
carpet cleaners
  + -1 more
They were recommended to me by word of mouth and they did a good job. Their pricing was appropriate for the service rendered.
Description of Work: I used Modernistic Carpet Cleaning for carpet cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$160

Response from Modernistic
Hello Member! Thank you so much for taking the time to review our company! Our top priority is to exceed our customers' expectations by delivering an outstanding experience. If there is anything you feel we can do to improve the Modernistic experience, please e-mail our team at info@modernistic.net. Thank You! Rachel - Executive Director, Modernistic West Michigan

connie V.
08/2012
5.0
carpet cleaners
  + -1 more
Called on Wednesday for pricing they were much lower than anyone else I called. They had appointments available for the next day. Appointment window was 1pm-4pm. Technician called in advance and arrived promptly around 1pm. They were very respectful and curteous and completed the work in a timely manner. I would definetly use there service in the future
Description of Work: Cleaned carpets in 3 bedrooms, stairs, livingroom and diningroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Ernamarie M.
07/2012
5.0
carpet cleaners
  + -1 more
They were very professional. They were in and out, and did a good job.
Description of Work: I used Modernistic Carpet Cleaning to get my carpet cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Bex T.
07/2012
5.0
biohazard cleanup, floor cleaning
  + 0 more
From start to finish, Modernist lived up to their "Simple and Quick" jingle. We called after a fatal dog attack in our house resulted in the death of two of our beloved dogs. As one would imagine, the mess was indescribable, and we were too emotionally wrecked to deal with it. They came out the same day, not realizing it was a wood floor and not carpet. They apologized profusely, let us know that the hardwood specialist was out for the day, but he'd be over first thing the next morning. The specialist arrived promptly at 8AM, called a biohazard specialist for recommendations, and promptly got to the task of restoring our home. He was done in less than 4 hours, and the house looks almost as good as new. A fresh coat of paint and some floor polish and the house will look as good as new. He let us know about the antimicrobial measures he took, and assured us that the room was sanitary and the risk of bacterial growth had been mitigated. We cannot thank them enough for their prompt, courteous service and the care they took to be respectful of the loss we had recently suffered. The $300 price tag was well worth not having to deal with the aftermath of such an event.
Description of Work: We needed to hire a remediation company after a fatal dog-dog fight occurred in our guest bedroom while out to dinner. There was a significant amount of blood on the walls, ceiling, and floors, as well as fecal matter and urine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Kevin B.
06/2012
5.0
carpet cleaners
  + -1 more
They are fine. Their prices are reasonable and they are quick. They do a pretty good job. They always have coupons so the pricing is always good. I will continue to use them.
Description of Work: I used Modernistic for carpet cleaning the whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Karol W.
05/2012
5.0
air duct cleaning, carpet cleaners, upholstery cleaning
  + 1 more
There technicians are friendly, responsive, thorough and effective. I use them at least every 3 months and I've never had one issue with there services or results. I highly recommend this company!
Description of Work: Carpet and upholstery cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$350

Ernest L S.
05/2012
5.0
carpet cleaners
  + -1 more
I called the Modernistic Plainwell, Michigan to come out and clean our carpets. An appointment was made for the next day. They arrived promptly on time. We were very pleased with the service that was performed by employees 363 Doug & 841 Matt. The results were excellent and the cost was fair and reasonable. The date this work was done was 4-17-2012. This was the next day after my first contact with Modernistic. I also would like to add that the carpet in the living room had 2 stains/spots that we had tried various methods to clean over the past year and were unsuccessful. As of this writing, it has been 30 days since this was done and NO STAINS ARE VISIBLE. They do not dump the dirty water into you sink, etc nor do they use you faucets for water. The truck they have holds all that needs to come in and all that needs to leave. I will use this company again.
Description of Work: 2 bathrooms, Dining Area, Part of the Front Room & part of 2 bedrooms (as requested by me), stairs, hallway, & 2 pieces of carpeting which are mobile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$202

James G.
05/2012
5.0
carpet cleaners, house cleaning
  + 0 more
On time fast and hard working. Thank you
Description of Work: They came out on time and cleaned my carpet. I will use them again in the future. Thank you

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$123

Glenda P.
05/2012
5.0
carpet cleaners
  + -1 more
Their price was fair. The people that came were good and they did a very good job. I was happy with them and I would hire them again.
Description of Work: I used Modernistic Carpet & Upholstery for carpet cleaning. I had 2 different apartments that I had them do and they did a couple of different rooms in each one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jessica M.
04/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I would highly recommend them. They got the job done quickly. The price was good too considering all the work that they did.
Description of Work: They cleaned all the carpets in in my house which included 3 bedrooms, a living room, a dining room, and 2 sets of stairways. They also cleaned 2 mattresses, deodorized all the carpet areas, and also cleaned up 6 dining room chairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Karen H.
04/2012
5.0
carpet cleaners
  + -1 more
Due to health issues our dog has to drink a lot of water. We did not realize how much she was using the family room as her potty. We tried a Bissell carpet cleaner but it did not remove the smell. I called, set up the appointment, they called before arriving on a Saturday, they were done in less than an hour and because I had all of the furniture moved the scotch guarded the living room for free (I was having the family room done).
Description of Work: I had the carpet in the living and family rooms cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Pamela C.
03/2012
5.0
carpet cleaners
  + -1 more
I like them because they are simple and quick. I have had my carpet for 12 years and they are the only people I have ever had clean it. They are thorough and my off-white carpet is always left spotless. I have only had one time when there was a spot left and they came back and fixed it right away. I will continue to hire them to clean my carpets.
Description of Work: I hire Modernistic to clean the carpets in my home and also some upholstery cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

glenn L.
02/2012
5.0
carpet cleaners
  + -1 more
They are very punctuality and very professional. They they did a great job. We have used them for 30 years.
Description of Work: They came to my home and cleaned my carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Suzanne L.
02/2012
5.0
carpet cleaners
  + -1 more
They come on time, move the furniture, and they have been able to get out every stain. They also offer coupons frequently.
Description of Work: They have cleaned my carpet several times.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diana N.
02/2012
5.0
carpet cleaners
  + -1 more
We have no complaints. Sometimes it seems like there’s a bit of salesmanship going on; by the time they finish looking at the job, the cost is significantly more than what we intended on spending. This is how it’s been with a few companies that we’ve dealt with, but overall, they’ve done a good job. They’ve always been polite, efficient, and everything is back in place once the work is done. They call to remind you when it’s time to clean the carpets again, which I appreciate!
Description of Work: They’ve provided carpet cleaning services.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brad G.
02/2012
5.0
carpet cleaners
  + -1 more
They are really heavy around here, they advertise quite heavy and I have used them before. I am a real estate broker, so I use them for different houses u sell too. It has been a couple of years ago, but they even came out one time when I dumped paint inside my truck. The kid that came was smart enough to look at it and say that it was beyond anything they could do. They showed up within 20 minutes of the phone call. The paint was all on the seats and everything in the car and it cost the insurance company about $4500 to replace the inside of my truck. He was right by telling to check my insurance, I did and it was there and I was impressed. I spent $129 the last time I used them. They came in and did a good, clean job, moved all the furniture and I did not have to do anything. When they put the furniture back down they put down little pads so the furniture did not sink back into the wet carpet. They were clean when they came into the house, they wore booties, and they were nice and did a nice job. They were actually here a couple of minutes early. I would absolutely use them again if needed.
Description of Work: I use Modernistic-Carpet Cleaning for carpet cleaning. The last time I used them was a couple of years ago and they cleaned all the carpets in the whole house and it is a two storey house and every room is carpeted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Mike S.
01/2012
5.0
carpet cleaners
  + -1 more
They did a good job. I found them through Angie’s List. They cleaned the carpets well. They were prompt. I would use them again in the future.
Description of Work: I used the services of Modernistic Carpet Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

John T.
01/2012
5.0
carpet cleaners
  + -1 more
It is a great company and the service was great. They are very prompt and come out on time. They are committed to customer satisfaction, and will go above and beyond if they need to, in order to get the job done right. It is just a good company.
Description of Work: We have used Modernistic Carpet Cleaning for getting our carpets cleaned. We had the whole house done.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Marianne W.
01/2012
5.0
carpet cleaners
  + -1 more
They were fantastic as usual. They come in, they use their own trucks for water, and they are just good.
Description of Work: Modernistic Carpet Cleaning cleaned my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda M.
01/2012
5.0
carpet cleaners
  + -1 more
I spent maybe between $60 and $90 on that service. They also do spot treatment because I have a dog, so there is usually that requirement. I started using them and I continue to use them because they do a good job. Their price was fine, they were very competitive.
Description of Work: I use Modernistic Carpet Cleaning. The last time I used them was probably 2 months ago for 4 carpeted rooms and a hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Marci H.
01/2012
5.0
carpet cleaners
  + -1 more
They did a gretat job cleaning the carpets - we had a few stubborn stains they were able to remove. Prompt and professional - great customer service!
Description of Work: Modernistic cleaned our carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

David L K.
01/2012
5.0
carpet cleaners
  + -1 more
They did it quickly and efficiently. I would use them again in the future.
Description of Work: I used Modernistic Carpet Cleaning to clean four rooms of carpeting for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Dianne W.
01/2012
5.0
carpet cleaners
  + -1 more
The job worked out very well. I had used them previously. Now I have wood floors. They were very professional. They helped move some furniture, even the big pieces. I just had to get out the little pieces or the smaller items. They were timely. They were very nice, friendly, and priced good. I do not remember how much I paid for that. It was probably one of their specials. I would use them in the future if I needed to.
Description of Work: Modernistic Carpet Cleaning did carpet cleaning for me a couple of years ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

821 Wakefield, Plainwell, MI 49080

http://www.modernistic.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 3:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Air Duct Cleaning,
Upholstery Cleaning,
House Cleaning,
Floor Cleaning and Waxing,
Carpet Sales and Installation,
Biohazard Remediation,
Dryer Vent Cleaning,
Upholstering,
Plumbing,
Ceramic Tile,
Mold Testing & Remediation

FAQ

Modernistic is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 3:00 PM

Modernistic accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Modernistic offers free project estimates.
Yes, Modernistic offers eco-friendly accreditations.
No, Modernistic does not offer a senior discount.
Yes, Modernistic offers emergency services.
No, Modernistic does not offer warranties.
Modernistic offers the following services: Carpet & upholstery cleaning. Air duct cleaning. Tile & grout cleaning. Hardwood floor cleaning. Area rug cleaning. Water & fire damage restoration. Mold remediation. Trauma scene cleanup.
Ask for details.

Contact information

821 Wakefield, Plainwell, MI 49080

http://www.modernistic.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 3:00 PM