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Modernistic

Carpet Cleaning, Air Duct Cleaning, Upholstery Cleaning,

About us

You probably know Modernistic best as the Simple & Quick carpet cleaning service, thanks to our Jingle! The thing is Modernistic means so much more! For almost 50 years, we have worked to perfect the art of the in-home service experience because to us, it’s as much about caring as it is about cleaning and restoring. When you call us, you get so much more! From putting booties over our shoes to protect your carpet, to placing corner guards, our people will treat your home like it’s their own. It’s that level of care that leads to meticulous results. Whether its carpet, upholstery, tile, or air duct cleaning, you can trust that we’ll leave your home more than clean. Our people share our values of Customer Delight and Passion for the work we do. That’s why all our services are backed by our 100% Customer Delight Guarantee – if you’re not happy, we’re not happy, and we will gladly perform the service again. While you may know us best for our cleaning services, you can also count on the Modteam 24/7 in the event of a property damage emergency! Whether you are in need of Water, Fire, or Wind & Hail Damage Restoration, we’ll respond fast with the expertise you need. You can trust our team of builders and restorers to make your recovery Simple & Quick! Whether you need our Cleaning or Restoration services, the Modernistic difference is our people. Our team members care deeply about the work they do, but most of all, about the people they do it for! Because we’re not a franchise, we’re a family – just like yours!

Business highlights

39 years of trusted experience
Women Owned & Operated
Family Owned & Operated
Emergency Services Offered

Services we offer

Carpet & upholstery cleaning. Air duct cleaning. Tile & grout cleaning. Hardwood floor cleaning. Area rug cleaning. Water & fire damage restoration. Mold remediation. Trauma scene cleanup.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Senior Discount

$5

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.6228 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
13%
3
4%
2
3%
1
2%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 1-25 of 228 reviews

Jim D.
09/2022
1.0
carpet cleaners
  + -1 more
Failure of getting spots of had them come several times.paid for several rooms. Some time just a small bathroom area was needed but charged for entire condo.furniture was never moved. Carpet was soaking wet for several days.would never use again. I think dirty water is just recycled.rug doctor machine extraction cleaner removed several buckets of grey water.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0

$289

Linda W.
07/2022
5.0
carpet cleaners
  + -1 more
I was worried they wouldn't come clean. O.M.G they look GREAT. Juan from the Plainwell store did an AWESOME job. He very kind and polite. I will highly recommend him to everyone i know.
Description of Work: The carpet in the whole house. 4 bed rooms, Dinning room, 2 small hall ways, and living room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pam E.
05/2021
1.0
carpet cleaners
  + -1 more
They did not get out a coffee stain and traffic area still dirty. You can still see outline of area rug. Called to have them come back 9 days later and they would not. They only come within 7. I would not recommend them.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$100

Marcia G.
10/2017
5.0
carpet cleaners
  + -1 more
They did an excellent job. We were so pleased that we hired them again to clean our air ducts.
Description of Work: Clean bedroom carpeting in three rooms as well as a 5 x 7 area rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Response from Modernistic
Hello, Thank you for your review! It means a lot to us that you would take the time to let us know how your service went. Thank you!

Barbara B.
10/2017
3.0
carpet cleaners
  + -1 more
I was not happy with the carpet cleaning because they didn't move my furniture. They just cleaned the carpet around it. I thought the price was high for the service provided. I would not use them again for my carpet cleaning.
Description of Work: They did my carpet cleaning

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$112

Barbara B.
10/2017
5.0
air duct cleaning
  + -1 more
They did a great job and I have no complaints
Description of Work: They cleaned my air ducts

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John J.
10/2017
5.0
carpet cleaners
  + -1 more
Fantastic! I will have them come back again.
Description of Work: Clean carpets and walls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Modernistic
That'[Member Information Removed] great to hear! Thank you for your review, and for choosing Modernistic!

Carol C.
08/2017
3.0
carpet cleaners
  + -1 more
Not bad not great. Carpet in areas could have been cleaned more thoroughly.
Description of Work: carpet cleaning and actually as far as hiring again, maybe, but you only give yes or no options.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Response from Modernistic
Good morning, [Member Name Removed]. Thank you for your feedback on our carpet cleaning. We do take these responses seriously. We have a policy of 100% customer satisfaction, and will come out for a free re-service within two weeks of the cleaning. We will pass this review on to our Cleaning Director, and would appreciate another chance to clean for you in the future. We also do upholstery, ceramic tile, air ducts. Marty Modernistic 800-627-5080

Brad W.
04/2017
4.0
carpet cleaners
  + -1 more
The product its self was good, but I think they are getting to the point where they are getting too pricey. The price is too much. I would say the responsiveness of scheduling a visit to come out and do the work. When I schedule it I would like it to be done that week, but it is usually scheduled a week and a half out. The rest of it they were real professional.
Description of Work: They did the carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Modernistic
Thanks for your review! While we always strive to provide the best value for your carpet cleaning dollar, I've noted your feedback on our prices and will send them to our Cleaning Director. Thank you for choosing Modernistic! Rob C Modernistic 800-627-5080

Emily G.
02/2017
5.0
air duct cleaning
  + -1 more
Service men were polite and professional and explained the process before beginning. There was a definite improvement in air quality afterward.
Description of Work: Air duct cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Modernistic
That's what we like to hear! Thank you for taking the time to let us know. We're happy you're happy :-) Thanks, Rob C, Modernistic

ryan E.
01/2017
5.0
air duct cleaning
  + -1 more
They are fantastic. The quality was excellent. They use a camera to let you see it.
Description of Work: Modernistic dies air duct.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Dorothy H.
01/2017
5.0
carpet cleaners, ceramic tile
  + 0 more
I was very pleased with their tile cleaning. Scheduling was very easy. I actually was able to schedule it right away for the time frame that I needed. They were very courteous. They did a phenomenal job. He actually tried to take care of the smell from the carpet. He not only took care of what I paid him to do, but he took care of some extra things. The price was easy given that we have a very large kitchen.
Description of Work: I used Modernistic. They cleaned the tile floors in my kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Modernistic
Hello! Sounds like you got the full Modernistic experience! Thank you so much for letting us know, we love hearing about how your cleaning went. We'll be sure to share your praise with his manager. Thanks again for taking the time to post your review, it means so much to us and our techs! Thanks, Rob C Modernistic

SHERRY S.
10/2016
3.0
carpet cleaners
  + -1 more
They are dependable and reliable & just do good work.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro

Response from Modernistic
Hi, Thank you for reviewing us. Your feedback is vital, and we strive to do everything we can to give you "A" level service. If there's anything we could have done to improve our score I would love to hear back from you. Again, thank you for letting us know! Thanks, Rob C Modernistic 800-627-5080

Dorothy H.
10/2016
1.0
carpet cleaners
  + -1 more
I thought it went well. However, it took 3 days for carpets to dry. Now my house smells awful. I have tried to air it out, spray Febreeze on the carpet, and even light candles. My carpet is only 1 year old. I just wanted to clean them; not make my house smell like burned rubber.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$200

Response from Modernistic
Hello, Thank you for letting us know. On a typical job, carpets should be dry within 24 hours maximum, so 3 days is far too long! It sounds like this cleaning didn't go as planned, and we would like to make it right with you. We stand by our 100% customer satisfaction guarantee, so please contact us at your earliest convenience: 800-627-5080 Thanks, Rob C Modernistic

Dan B.
09/2016
5.0
air duct cleaning
  + -1 more
Things went very well. They were on time, explained what was going to be cleaned, and how it was going to be done. We had 11 ducts and 6 returns cleaned. Professional and courteous service. I would definitely recommend Modernistic and will call them the next time my ducts need cleaning.
Description of Work: Duct cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Modernistic
Hello, Thank you for your review! Sounds like your air duct cleaning went as planned, and we're happy that you're happy! Thanks for choosing us! Thanks, Rob C Modernistic

John P.
06/2016
4.0
carpet cleaners
  + -1 more
It was pretty bad that time. The dog had explosive diarrhea and was in the house all day so everything was covered with dog shit. It was a bigger mess than I normally would have had. They could have given me a better price. Sometimes the areas you have even though they are like 3 rooms, like they have a dining room, hallway, a bedroom and a kitchen and a living room, sometimes they are all connected and they are not really that big. And I know people who have had a living room done with actually more area than my 3 rooms combined yet they charge you for 3 separate rooms rather than an area. And I think they'd be better off doing a square foot or a square yard, that would be more fair, if that makes sense.
Description of Work: They did carpet cleaning.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Modernistic
Hello, Thank you for leaving your review. I'm happy you called us to help you out with your dog situation, it's kinda our specialty! It's also why we don't charge extra for pre and post treating spots like that, it's all included with our service. I hear your feedback about pricing per room, and you make some valid points! I'll pass this along to our cleaning manager. Thanks for letting us know, and if there's anything else we could have done to earn an A rating, please let us know. Thanks, Rob C Modernistic

Leenette W.
06/2016
5.0
carpet cleaners
  + -1 more
I had tried to contract someone locally to clean my carpet, and after seeing our carpet needs, he said he couldn't do the work and walked out. So, when I called Modernistic, I was in a bit of a panic, as I had people coming over in a couple days and needed the work done right away. From my conversation with the Jennifer, the phone representative, to the work completed, I couldn't ask for more. I explained my situation and what I needed. I was told I qualified for a $99 promotion, so the cost was very clear. No hidden fees. They were able to schedule me for service the next morning. My husband was the one who was home at the time of service. When I returned home in the evening, I was impressed by the quality of cleaning and the fact that the carpet was actually dry enough to walk on. The last company I called (before now) had cleaned the carpets but left them wet and we couldn't use the space. This was great. I would definitely call them again.
Description of Work: Cleaned a set of carpeted stairs and the carpet in one small bedroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Modernistic
Hi, Thank you so much for your review! I'm very happy that your cleaning went as planned, and that's the type of service we try for every day. I'll pass this along to Jennifer, she'll be happy to hear it! Thanks, Rob C Modernistic

justin K.
05/2016
5.0
carpet cleaners
  + -1 more
The workers were prompt, professional, quick, and thorough. I'm extremely pleased and would recommend them highly. This is probably the 5th or 6th time we've used them and they are consistent in their excellent service.
Description of Work: Our carpets and floors were contaminated by plumbers dragging raw sewage from one room to another while fixing a main pipe leak. Modernistic cleaned and disinfected all the areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Modernistic
Hello, Thank you for your kind words! I'm happy we were there to clean up and disinfect your floors and help get your home back to normal. I'll pass along to the crew how pleased you are with their work! Thank you for taking the time to post your review, and we look forward to serving you again! Rob Costie Modernistic of West Michigan 800-627-5080

Henry M.
04/2016
5.0
carpet cleaners
  + -1 more
The tile floors look great. The look of the clean floors is a refreshing upgrade to our house. The workers were very professional, and eager to please the customer.
Description of Work: Tony and his helper cleaned four rooms with tile floors, including the grout

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from Modernistic
Hello, Thank you for your review! Your feedback is invaluable to us, and I am beyond pleased to hear how well your tile floors turned out. That is the level of service we strive for! We will be sure to pass on your praise to Tony, and we look forward to cleaning for you in the future. Thanks again, Rob Costie Modernistic

Mitch W.
03/2016
5.0
carpet cleaners, house cleaning
  + 0 more
Great job and very professional.
Description of Work: They cleaned 2 rooms, stairs and hallway

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Modernistic
Dear Mr. [Member Name Removed], Thank you so much for choosing Modernistic for your recent cleaning services! We are happy to hear that you were satisfied with your experience, but truly do strive to delight our customers! We do our best to remain competitive in terms of price for the quality that we offer. If there is anything that we could have done, to improve your experience with our company, please let us know! Customer feedback like yours is absolutely crucial to the continued growth of our team! Thank you again for choosing Modernistic, and we hope to hear from you soon with any additional feedback you may have. Sincerely, Rachel Hitow President Modernistic West Michigan

Carol E.
09/2015
5.0
carpet installation, carpet cleaners, floor cleaning, house cleaning
  + 2 more
Great service. Online scheduling was easy and convenient. Received a confirmation call from the business office the next day. Technician called 15 minutes prior to arrival as promised. He was professional, worked quickly and efficiently. I appreciated the care he took to protect walls and other floors as he worked his way through the house. He had me check to see if I was satisfied with rooms as he finished them, in particular two stained areas in the living room both of which he was able to remove. He answered any questions I had and provided some good general information about overall carpet care. I will definitely use Modernistic again for our future floor and furniture cleaning needs.
Description of Work: Cleaned carpets in living room, dining room, 3 bedrooms, halls and stairwell.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

Response from Modernistic
Thank you so much for such a positive review! All of us at Modernistic strive every day to make sure that our customers are 100% delighted with our services, and your feedback is invaluable for helping us do just that. Thank you again for taking the time to write your review, and we look forward to providing you with exceptional service again in the future. Sincerely, Rachel Hitow President Modernistic West Michigan

Mel S.
07/2015
5.0
carpet cleaners
  + -1 more
The love seats were from a cat owner and covered with hair. We made sure we vaccumed them well first. They came and cleaned with a water based detergent and said they got out a lot of stains on the back of the sofa. There were two guys. Because of the job and equipment one guy did most of the work and he seemed like the guy in charge. He spent quite a bit of time going over every inch of the cushions front, back, top, bottom, dust skirt. They even did the pillows that were were obviously bought to match the love seats. I think they did a great job. Would use them again.
Description of Work: I had them clean two love seats we bought second.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Modernistic
Thank you so much for you positive review! We appreciate the time you have taken to share your Modernistic Experience. Our technicians and staff work hard every day to make sure our customers are 100% delighted with our services and your feedback helps us with our efforts. Thank you again for your review and we look forward to providing you with service in the future. Rachel Hitow President Modernistic West Michigan

Ronald E.
06/2015
5.0
carpet cleaners
  + -1 more
I've used Modernistic previously, which is why I had them come out to my new home in Holland to clean the carpets before we moved in. As in the past the crew was right on time at the front end of the appointment window and did a great job on the carpets. Always professional, responsive and friendly.
Description of Work: Carpet cleaning in new home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Ronald E.
06/2015
5.0
carpet installation, carpet cleaners
  + 0 more
Modernistic did such a terrific job cleaning my carpets last week I had them come back out to re-stretch the upstairs carpet. The living room was especially loose and wrinkled. This team actually arrived a little early because they were running ahead and again, did a really nice job stretching the carpets back out. They look new again. And of course Modernistic sends a very professional and friendly crew to do the job right!!
Description of Work: Carpet re-stretching

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Vincent P.
06/2015
5.0
carpet cleaners
  + -1 more
Don was great. Very professional. Explained entire process and then some. Quick but thorough. Very happy with results!!!
Description of Work: Full house carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Contact information

821 Wakefield, Plainwell, MI 49080

http://www.modernistic.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 3:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Air Duct Cleaning,
Upholstery Cleaning,
House Cleaning,
Floor Cleaning and Waxing,
Carpet Sales and Installation,
Biohazard Remediation,
Dryer Vent Cleaning,
Upholstering,
Plumbing,
Ceramic Tile,
Mold Testing & Remediation

FAQ

Modernistic is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 3:00 PM

Modernistic accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Modernistic offers free project estimates.
Yes, Modernistic offers eco-friendly accreditations.
No, Modernistic does not offer a senior discount.
Yes, Modernistic offers emergency services.
No, Modernistic does not offer warranties.
Modernistic offers the following services: Carpet & upholstery cleaning. Air duct cleaning. Tile & grout cleaning. Hardwood floor cleaning. Area rug cleaning. Water & fire damage restoration. Mold remediation. Trauma scene cleanup.
Ask for details.

Contact information

821 Wakefield, Plainwell, MI 49080

http://www.modernistic.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 3:00 PM