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A-1 Indoor Comfort Systems Inc

Heating and Air Conditioning, Water Heaters, Plumbing,

About us

We are a family owned and operated business. We have been serving the area for over 31 years. We pride ourselves in offering personal service - you are considered a "friend" rather than a "customer" when working with us!

Business highlights

72 years of trusted experience
Emergency Services Offered

Services we offer

Heating. Cooling & Plumbing. Lennox & Amana. Hot Water Heaters. Boilers. Backflows. Water Softeners. Sump Pumps. Humidifiers. Air Cleaners. Indoor Air Quality.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.936 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
3%
3
0%
2
0%
1
6%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-36 of 36 reviews

Gerald B.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Furnace cleaning & Tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from A-1 Indoor Comfort Systems Inc
Thank you (Removed Member Name), we appreciate your business.

Diane M.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: My furnace stopped running on Sunday afternoon (Dec 7). I called A1 (whom I had done business with very successfully before) on Monday morning. Matt came out Monday afternoon and replaced a bad part. I would highly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from A-1 Indoor Comfort Systems Inc
Thank you [Member name removed]. We appreciate your business and feedback very much.

Stuart P.
08/2014
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
unknown
Description of Work: We used A-1 through our home warranty at the time 2-10, we were extremely happy with their response and support with our hot water tank fan issue.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from A-1 Indoor Comfort Systems Inc
Thank you [member name removed] for the feedback. We look forward to working with you again.

Lanette W.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
t and
Description of Work: Our furnace would not turn on so we called our 2-10 Warranty company to have someone come out and look at it. We asked for A-1 because of the work they did on our air conditioner after others had botched the job. The found the problem, ordered the part and were here quickly to replace it. This was after 2 other companies had been here 6 times and did not fix the problem. This time it was a board in the furnace that burned out and it couldn't turn on. They called the day they received the request, set an appointment and came as they said they would. The repairman did not have the part on the truck but went to pick it up at the warehouse and put it in the same day. They are professional, they listen, setting an appointment is a easy experience and their work is spot on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Steve S.
10/2011
5.0
heating & air conditioning/hvac
  + -1 more
Would hire again.
Description of Work: Asked for furnace cleaning and inspection. Technician was on time and courteous throughout the visit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$78

Response from A-1 Indoor Comfort Systems Inc
Thank you Member, we look forward to servicing you in the future. Mark

Jerrold E.
10/2010
5.0
heating & air conditioning/hvac
  + -1 more
Couldn't be happier. We called them at 11:00am on a Saturday morning, and 3 hours later they were at our house fixing the furnace. They identified the problem in minutes and was able to fix it perfectly! We will definitely be using and recommending them to everyone!
Description of Work: Furnace ignition was fixed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

MELISSA AND BRET H.
09/2009
5.0
heating & air conditioning/hvac
  + -1 more
Amazing, one of the best companies that we have ever had do work on our house. They were on time and stayed late to get the whole huge job done in one day. From what I understand for such a large job that almost never happened. Matt and Bob were the guys who did the work, you can tell these guys love their work because they are so detailed. But then..... after all was said and done the owner, Mark calls and tells me that my furnace was eligible for a rebate from DTE. Mind you, I would have never know about it, they do not make a penny off it and they still took the time to call me and help me fill out the forms. Awesome, Michigan based-family owned company. They did a AC unit for us too that was just a good.
Description of Work: They took away our old furnace,put a new one in, removed incinerator, added a humidifier and put a new hood on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,100

MELISSA AND BRET H.
08/2009
5.0
heating & air conditioning/hvac
  + -1 more
The owner initially came out to give us the estimate on VERY short notice and was very professional and helpful. Two employees came out two business days later (very efficient and responsive service!!) and completed the installation of a new air-conditioning unit within a few hours. Their prices were fair and the employees were professional and courteous, and also cleaned up the considerable mess left behind after demolishing the ancient AC unit that was in place before. They were also on time, which is so unusual when one is getting this kind of work done. Additionally, we were working through a home warranty company, and the owner of the company had to talk to the home warranty people to help us secure the claim, which he did promptly. Karen in the office was also extremely responsive and helpful as we were on the phone with the home warranty people one minute and her the next minute. This was a time-sensitive situation that was truly unforeseen by us and we were so impressed with the efficiency and responsiveness of this company, and the pricing was very fair. Highly recommended! We just can't say enough about them. We'll definitely be using them this fall when we replace our furnace; they also offered to remove the incinerator that we inherited with the house, which we definitely appreciate!
Description of Work: Replaced air conditioning unit on very little notice; removed old AC unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,900

joe B.
10/2008
5.0
heating & air conditioning/hvac
  + -1 more
Buying new furnace and AC can be scary when you here some of the horror stories going around. I count myself lucky that I found A1. Everything was 1st class from the responsiveness to my request for detail on the quotes, through to the installation process. Oh, and the price was significantly less than the competition. I would thoroughly recommend this company to anybody.
Description of Work: Installed a new furnace/AC and Humidifier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Michele A.
06/2007
5.0
heating & air conditioning/hvac
  + -1 more
The did a super job on the installation, they were very professional throughout the job. They showed get detail on the job and very competitively priced.
Description of Work: I had them install a new Heating and Air system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Response from A-1 Indoor Comfort Systems Inc
THANK YOU FOR TAKING THE TIME TO RATE OUR COMPANY. WE CERTAINLY ARE PLEASED THAT YOU FOUND OUR WORK TO BE WORTHY OF RECOGNITION. YOU AND YOUR FAMILY WERE A PLEASURE TO WORK WITH.

LESLIE M.
10/2006
5.0
water heater repair
  + -1 more
They were prompt and considerate. I feel the advice they gave me was useful. They installed a new water heater and the following day there was a gas leak. They responded immediately and fixed the problem. They did charge us to fix the gas leak. According to the tech he did not work on that part of the gas line but it was a strange coincidence. Our home warranty company paid for a portion of the cost.
Description of Work: Install a hot water heater and repaired a gas line.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from A-1 Indoor Comfort Systems Inc
THANK YOU FOR TAKING THE TIME FROM YOUR BUSY SCHEDULE TO RATE OUR SERVICE. I AM PLEASED THAT YOU FOUND OUR WORK TO BE WORTHY OF RECOGNITION. I ALSO UNDERSTAND HOW YOU COULD FEEL AS THOUGH YOUR GAS LEAK WAS DUE TO OUR INSTALLATION, HOWEVER, IT TRULY WAS NOT. WE DID HOWEVER, DISCOUNT THE LABOR TO MAKE THE REQUIRED REPAIR.
    • 1
    • 2(current)

Contact information

1900 State Park Road, Ortonville, MI 48462

www.a1indoorcomfort.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Plumbing,
Natural Gas Lines,
Wells and Pumps,
Water Filtration and Softening

FAQ

A-1 Indoor Comfort Systems Inc is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

A-1 Indoor Comfort Systems Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, A-1 Indoor Comfort Systems Inc offers free project estimates.
Yes, A-1 Indoor Comfort Systems Inc offers eco-friendly accreditations.
No, A-1 Indoor Comfort Systems Inc does not offer a senior discount.
Yes, A-1 Indoor Comfort Systems Inc offers emergency services.
Yes, A-1 Indoor Comfort Systems Inc offers warranties.
A-1 Indoor Comfort Systems Inc offers the following services: Heating. Cooling & Plumbing. Lennox & Amana. Hot Water Heaters. Boilers. Backflows. Water Softeners. Sump Pumps. Humidifiers. Air Cleaners. Indoor Air Quality.

Contact information

1900 State Park Road, Ortonville, MI 48462

www.a1indoorcomfort.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed