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Hagopian World of Rugs

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

Expect the Best. Expect the Purple Truck. We are a carpet cleaning / rug store with excellent customer service. We've been in business for over 70 years! Honesty, integrity and quality are common threads in everything we do.

Business highlights

86 years of trusted experience

Services we offer

Flooring, Air Duct Cleaning, Carpet Cleaning, Rugs

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.750 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
14%
3
4%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 26-50 of 50 reviews

Nancy L.
05/2017
5.0
oriental rug cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lawrence A.
05/2017
5.0
upholstery cleaning, oriental rug cleaning
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joseph K.
05/2017
4.0
carpet cleaners
  + -1 more
well done, but expensive
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Jacquelynne M.
03/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Helen Y.
07/2016
4.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert G.
08/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned the downstairs and stairs going to the second floor. I was a little thrown off by the extra charges for service but it wasn't too bad and they did great work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Peggy M.
07/2015
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: Had area rug cleaned, work done on it by their chemist on some stains and scotchguarded.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$225

Kelly S.
05/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: entire house, cleaned and disinfected carpets (I'm fuzzy on the date, probably a year ago). |I thought the price for stairs was high, but it is tedious and they did a great job. |I'd use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Theodore L.
02/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned a rug - probably worked me for an extra 40, but still wound up costing less than I'd expected....

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$85

Daria D.
02/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned carpets and sofa |The best cleaning I have ever had. The only concern was that carpet did not dry for 3 days.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Michelle G.
12/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Niles R.
09/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Hagopian's cleaning tech Chris cleaned and scotch guarded carpets in living, dining, and family rooms. Also cleaned and scotch guarded a three cushion sofa, a large chair and ottoman, and four throw pillows. The team arrived on time, worked efficiently, was polite and friendly. I have used Hagopian many times, and will continue to do so.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

Renita H.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned a VERY OLD, VERY DIRTY, and large room area rug. It was light beige and had not been cleaned for more than 20 years! Don't ask! It looks like new since they cleaned it. I also had a couple small rugs cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Philip H.
07/2011
5.0
carpet cleaners
  + -1 more
We have used their service for a longtime. It is a big company. They will give you a discount if you take the carpet to them, but we always have them come to our house. We would recommend them to other people also. We would use their service in the future too.
Description of Work: We used Hagopian World of Rugs service for carpet cleaning. We last used their service about a year ago.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOANNE R.
03/2011
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I've been using them for 8 or 9 years. Their prices are comparable. The service has been very good. Everything is really clean when they are done and if there is a stain, they really work on it. If they see problem areas they point them out to me. If there is something they can't clean, they tell me why.
Description of Work: I used Hagopian Carpet Cleaning for carpet cleaning. They have also done upholstery cleaning for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nina P.
04/2010
5.0
carpet cleaners
  + -1 more
They are very professional and always on time. I have white carpets and I have dogs and they get my carpets clean.
Description of Work: They clean the carpet in 8 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Sharon G.
11/2009
1.0
carpet cleaners
  + -1 more
They claimed the quote didn’t include putting the carpeting back down. My husband and I both understood it included putting the carpet back down. They said no and that the cost doubled. They accused me of being a liar. We couldn't believe it, they've always had a good reputation. I told them I wasn’t going to use them and I would never use them again. I also will tell everyone else they don’t live up to their contracts.
Description of Work: I had always used them. I had a basement flood and they gave me a quote on drawing the water up and cleaning it.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
5.0

$300

Robert D.
10/2008
4.0
carpet cleaners
  + -1 more
The company did a very good job; however, the spotting of the carpet was not as good as in the past.
Description of Work: Carper cleaning of the entire house: 8 rooms, hallway and stairs.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$238

KATHY C.
09/2007
5.0
carpet cleaners
  + -1 more
They do excellent work. I always use them and I have told several of my friends about them. If they can't get a stain out, they will send out a stain specialist to look at the stain and determine the best way to get it out.
Description of Work: They cleaned the carpet in 3 bedrooms, 2 bathrooms and hallway. They will clean 5 rooms for $99 or charge $20 a room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

CLORIA W.
09/2007
5.0
carpet cleaners
  + -1 more
My furniture was not moved, but they worked around it or picked it up and set it back when the areas were cleaned. They did a good job, showed up on time, and seemed knowledgeable about what they were doing. I will call them again.
Description of Work: They cleaned the carpeting in the living room, dining room, and the hallway in my house. The job took less than an hour.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CATHIE C.
02/2007
4.0
carpet cleaners
  + -1 more
They arrived on time, were polite and neat in appearance, did the work and were willing to answer any questions we had.
Description of Work: Cleaned combination living room and dining room, hall and traffic area in bedrooms, scotch guarded and applied bacterial solution.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$160

LESLIE P.
11/2006
5.0
carpet cleaners
  + -1 more
They were prompt, efficient, and did a good job. We had one very soiled carpet and they did a good job with that, too.
Description of Work: They cleared carpets in my living room, family room, dining room, kitchen, upstairs hall, and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$96

SEAN R.
11/2006
5.0
carpet cleaners
  + -1 more
The Techs, were polite and professional, as well as efficient. I would highly recommend them to anyone.
Description of Work: They cleaned the entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

KIMBERLY S.
10/2006
4.0
carpet cleaners
  + -1 more
The company was very professional. When I originally called, they took my information and then called me back with a date and time of arrival. The technicians were on time and did a good job cleaning the carpet. I was quoted a price of $50, but as the technicians were finishing up, I was given the option of putting on a protective application of Scotchgard on the carpet, so that increased my total to $75. There was an entertainment center that I wished they had moved to clean under, but they did move the sofa, loveseat, and chair.
Description of Work: They cleaned carpeting in the living room, stairs, and hallway.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

HEATHER B.
10/2005
5.0
carpet cleaners
  + -1 more
THEY WERE PROFESSIONAL AND DID A VERY NICE JOB. FURNITURE WAS PLACED ON STYROFOAM CASTERS AFTER CLEANING. I WAS VERY SATISFIED WITH THE RESULTS, AND I WOULD USE THEM IN THE FUTURE.
Description of Work: WE HIRED HAGOPIAN TO CLEAN THE CARPETS IN OUR STAIRWAY, HALLWAY, AND TWO BEDROOMS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$60
    • 1
    • 2(current)

Contact information

43223 12 Mile Rd, Novi, MI 48375

http://www.originalhagopian.com

Service hours

Sunday:
12:00 PM - 5:00 PM
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 6:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Furniture Refinishing and Repair,
Carpet Sales and Installation,
Drapery Cleaning

FAQ

Hagopian World of Rugs is currently rated 4.7 overall out of 5.

Sunday: 12:00 PM - 5:00 PM

Monday: 10:00 AM - 6:00 PM

Tuesday: 10:00 AM - 6:00 PM

Wednesday: 10:00 AM - 6:00 PM

Thursday: 10:00 AM - 8:00 PM

Friday: 10:00 AM - 6:00 PM

Saturday: 10:00 AM - 6:00 PM

Hagopian World of Rugs accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Hagopian World of Rugs offers free project estimates.
No, Hagopian World of Rugs does not offer eco-friendly accreditations.
No, Hagopian World of Rugs does not offer a senior discount.
No, Hagopian World of Rugs does not offer emergency services.
No, Hagopian World of Rugs does not offer warranties.
Hagopian World of Rugs offers the following services: Flooring, Air Duct Cleaning, Carpet Cleaning, Rugs

Contact information

43223 12 Mile Rd, Novi, MI 48375

http://www.originalhagopian.com

Service hours

Sunday:
12:00 PM - 5:00 PM
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 6:00 PM