Medical Care Alert

Home Healthcare - Medical Alert Systems, Hospitals - General

About us

7-year Angie's List Super Service Award Winner. Medical Care Alert provides personal emergency medical alert systems for seniors in all 50 states. Our "Help At The Push Of A Button" Medical Alert Systems provide instant access to our US-based, EMT-trained emergency personnel 24 / 7 / 365. With Medical Care Alert there is nothing to buy, no long term contracts, no hidden fees - we have several plans which all work out to around $1 a day for the service. We offer systems with 2-way voice pendants for folks who like to get out into the yard or visit neighbors, and GPS cellular systems for folks who are on-the-go. Please call 1-855-253-9990 to learn more.

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

Medical Alert Systems for Seniors (sometimes referred to as "Life Alert" Systems). Personal emergency response medical alert systems. GPS Medical Alert Systems. Automatic Fall Detection Medical Alert Systems.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

25%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7489 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
11%
3
4%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 426-450 of 489 reviews

Michelle B.
10/2015
5.0
medical alert systems
  + -1 more
unknown
Description of Work: They provide medical care alert services.
Rating CategoryRating out of 5
Yes, I recommend this pro

Susan R.
08/2015
3.0
medical alert systems
  + -1 more
unknown
Description of Work: I'm returning the system. When I first got it, it wouldn't work and they weren't very clear about what it could do. I felt like the distance it covered was misrepresented. The system ended up knocking out my mother's phone system. They tried to help me out, but they weren't upfront with technical requirements you needed to make the system work. They did refund my money.
Rating CategoryRating out of 5

Response from Medical Care Alert
Thank you for your detailed feedback - we appreciate you taking the time to let us know. The technical requirements of the system are mostly based on your home phone line provider. In most cases, the system plugs directly into the wall phone jack just like an answering machine. However, with the changing landscape of home telephone lines (digital phones, cable bundles, internet phones, VoIP, DSL, etc) this sometimes requires our systems to be plugged directly into the modem. Increasingly, folks are getting rid of their home phone lines all together, and we are now offering a broader selection of cellular-based systems that don't require any installation other than plugging the system into the power outlet. Please let us know if we can be of further service! Thanks Bryan

Art G.
08/2015
5.0
medical alert systems
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

M John R.
08/2015
5.0
medical alert systems
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Cynthia P.
08/2015
5.0
medical alert systems
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Deborah B.
08/2015
5.0
medical alert systems
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Mary B.
08/2015
5.0
medical alert systems
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Dan C.
08/2015
5.0
medical alert systems
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Keith A.
08/2015
5.0
medical alert systems
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

joseph j L.
08/2015
5.0
medical alert systems
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Thea S.
08/2015
5.0
medical alert systems
  + -1 more
......
Description of Work: ......
Rating CategoryRating out of 5
Yes, I recommend this pro

Cathy O.
07/2015
5.0
medical alert systems
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Patricia C.
07/2015
5.0
medical alert systems
  + -1 more
.
Description of Work: I have had this service for 3 years. Recently, I switched to their GPS system with fall alert. Now I can go anywhere in U S & know they'll be there if I need them. This new unit, however, cannot be worn in shower so I place just outside where I can reach it if I need to. I spoke with their emergency response team 2 days ago when I did regular test. Nice courteous, efficient people to work with.

Rating CategoryRating out of 5

Yes, I recommend this pro

Response from Medical Care Alert
Hi, Member thanks for your nice note! We really appreciate your kind words. By the way, you CAN wear the new GPS ELITE pendant in the shower...it is highly water resistant so feel free to wear it in the shower if you like. Thanks! Bryan

Linda F.
07/2015
5.0
medical alert systems
  + -1 more
unknown
Description of Work: We were very satisfied with their work.
Rating CategoryRating out of 5
Yes, I recommend this pro

Charelle H.
07/2015
5.0
medical alert systems
  + -1 more
.
Description of Work: They did a great job. Very polite and helped my mother and law.

Rating CategoryRating out of 5

Yes, I recommend this pro

Geron T.
07/2015
5.0
medical alert systems, medical supplies
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Sylvia K.
06/2015
5.0
medical alert systems
  + -1 more
unknown
Description of Work: Mobile
Rating CategoryRating out of 5
Yes, I recommend this pro

Mary B.
06/2015
5.0
medical alert systems
  + -1 more
.
Description of Work: On this day they helped me 'finalize" my paperwork that they must have on hand. My fax machine was causing some problems, and they helped to reassure me that they did get good enough copies. ?They also asked questions to clarify some of my input, which they immediately put in their computer system. ?They are the most responsive, professional people who dole out encouragement and do not delay inputting information and likewise give you feedback and information without delay. Their system is totally unique-AMAZING- I am very confident with them!!

Rating CategoryRating out of 5

Yes, I recommend this pro

Response from Medical Care Alert
We are so happy that you are pleased with the system and our Customer Service Team - we sent your comments to the team and they are thrilled! Please let us know if you need anything, and please test your system weekly!

Ellie S.
06/2015
5.0
medical alert systems
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5

Yes, I recommend this pro

Beth S.
06/2015
5.0
medical alert systems
  + -1 more
unknown
Description of Work: Purchased Big Deal for Save 25% on 24/7 Medical Alert Monitoring System. They were very good.
Rating CategoryRating out of 5
Yes, I recommend this pro

MICHAEL W.
06/2015
5.0
medical alert systems, handicap equipment
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5

Yes, I recommend this pro

Robin M.
06/2015
5.0
medical alert systems
  + -1 more
.
Description of Work: I purchased this product for my mother. She contacted Medical Care Alert for assistance with set up. She didn't set up immediately after purchase because she was going out of town and Medical Care Alert called her to see if she needed assistance. They contacted me as well. They were kind, professional and helpful. My 81 year old mother loves the security of knowing she can reach help if she needs it and I do too.

Rating CategoryRating out of 5

Yes, I recommend this pro

Response from Medical Care Alert
We're really glad that both you and your mother are happy with our service and our Customer Service team! Please remind your mom to always wear her button, and to test her system weekly. Call us if she needs any help - thanks!

allan J.
06/2015
5.0
medical alert systems
  + -1 more
.
Description of Work: I had no say so about the use of this company - they were chosen by my eye doctor and the operation went well.

Rating CategoryRating out of 5

Yes, I recommend this pro

rick G.
06/2015
1.0
medical alert systems
  + -1 more
.
Description of Work: y664mryrjnteyb.

Rating CategoryRating out of 5


Response from Medical Care Alert
We're not sure how to respond to this rating, as your comments don't tell us what the problem is. Our customer service records show you tried our system a few years ago, and returned it within the 30 day grace period and got a refund...no indication of any problems. Please let us know how we can improve!

MICHAEL W.
05/2015
5.0
medical alert systems
  + -1 more
.
Description of Work: The alert system was easy to set up at home. The instructions were clear and easy to follow. The cost I listed is for the year. I couldn't my paperwork immediately. The actual cost is what I paid by credit card thru Angie's list. So far the only action was the initial test which was perfect. Fortunately I have not had a medical problem requiring use of the emergency system.

Rating CategoryRating out of 5

Yes, I recommend this pro

Response from Medical Care Alert
Hi - we are so glad you had an easy time setting up the system. Please be sure to test your system weekly, and always wear your button so it will be there if you need it!

Contact information

43334 7 Mile Rd Ste 400, Northville, MI 48167

https://www.medicalcarealert.com

Service hours

Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
9:00 AM - 4:00 PM

Licensing

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Home Healthcare - Medical Alert Systems,
Hospitals - General

FAQ

Medical Care Alert is currently rated 4.8 overall out of 5.

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 4:00 PM

Medical Care Alert accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Medical Care Alert offers free project estimates.
Yes, Medical Care Alert offers eco-friendly accreditations.
Yes, Medical Care Alert offers a 25% senior discount.
Yes, Medical Care Alert offers emergency services.
Yes, Medical Care Alert offers warranties.
Medical Care Alert offers the following services: Medical Alert Systems for Seniors (sometimes referred to as "Life Alert" Systems). Personal emergency response medical alert systems. GPS Medical Alert Systems. Automatic Fall Detection Medical Alert Systems.
Ask for details.

Contact information

43334 7 Mile Rd Ste 400, Northville, MI 48167

https://www.medicalcarealert.com

Service hours

Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
9:00 AM - 4:00 PM