Get matched with top gate repair pros in Morrice, MI

"Everything was fine in the beginning with Logan. He provided us quotes for deck replacement (boards and railings) for $16,000+ and vinyl private fencing for $11,000. We found someone who offered a better warranty on the composite decking for a cheaper price, so we went elsewhere for this thankfully. Our yard was already partially enclosed due to our neighbors having fencing, so we only needed roughly 208 ft of fencing to finish off enclosing the yard. There were a few red flags with Logan that should have been obvious signs to go with another contractor. After our initial quote for both deck and fence, he returned 30 days later to do measurements AGAIN on the deck and showed up alone this time instead of with his buddy. He claimed he "couldn't get ahold of his partner anymore" and had to find someone else. We were quoted a 2 day turnaround time for the fence. When installing the fence, he ran into issues we addressed many times in our consultations which were slopes/hills in our yard. We have dogs so our primary reason for wanting the fence was to keep them enclosed. The first problem area he ran into he contacted us about. We approved the gap between the ground and bottom of the fence in this spot due to the nature of the uneven ground. Our expectation moving forward with the rest of the fence per our conversations was that the rest of the fence was to be installed close to the ground and flush on top and flush with the ground. He agreed many, many times this would be the outcome. We came home to 3 more additional panels that he never consulted us about that had over a 9 inch gap from the ground to the bottom of the fence. These were already concreted in. His recommendation was to place flowers in this gap as if that would prevent my dog from crawling underneath if they desired. It was clear it was just laziness, because if they dug deep enough the fence could have been placed lower to the ground with a few minor adjustments to the actual panels and it would have been fine. After seeing the additional gaps left that we did not approve, we asked him to redo those specific panels to our expectations. He refused. They started work on Thursday (not really because they 'forgot all of their needed tools') and the fence installation didn't begin until Friday. By 6pm Friday they completed majority of the fencing, but had to return Monday because he didn't calculate the material correctly so they were short. So much for a 2 day turn around time. This was even more infuriating after finding this out along with seeing the additional gaps that were left. To save time out of our own busy lives, we decided to not take him to court (although we should have) and had him finish the rest of the fence on Tuesday and paid him off because at this point we just wanted it done. As a business owner myself, the customer service was AWFUL. The communication got worse as the days went on and again, many many red flags. If I could go back and choose someone else to complete this work, I would 100% rightfully so. We had to spend more $$ out of pocket to fix the gaps after paying 11 grand. 10000% DO NOT recommend Logan and whatever buddy he chooses is available at that time to complete work with. Very inexperienced business owner and hope others can avoid this mistake as well."

"It went badly. We ordered the fencing around September and the fencing didn't show up until December. There are was no communication from them unless I initiated it. Instead of being straight with us and saying it would take months, they took our down payment and siad nothing. When they did show up, they would leave early in the afternoon. The work was not finished until February. the cold weather prevented them from backfilling the post holes and frozen clumps of sol were left all over the lawn that I could not move until Spring. When they told me the job was completed, There was debris all over the yard in addition to the clumps of frozen soil. They threatened to sue me when I did not pay them within two weeks of finishing the job (even though it was clearly not done!). then a portion of the fence blew over in March due to wind, when the ground thawed (because the holes were not fully backfilled). Several of the other holes were loose and could be moved back and forth until I filled them with the soil. I reported them to the to The Attorney general's office. They told me that the fence was guaranteed for life. when a cracked showed up at the bottom of one of the posts, I contacted them to find out how I could replace the post, they never responded. DO NOT HIRE THESE PEOPLE. They are untrustworthy, dishonest, and their work is sloppy."

"They were very responsive and did a great job"