Brubakers Plumbing and Heating

I didn't use this company.

unknown

unknown

.

unknown

unknown

unknown

unknown

I have used them for years. They are very qualified and are a family owned business.

Our 11 year old water heater developed a major leak and flooded part of our basement...on a holiday, of course. I called Brubaker as I have had used them before to repair our furnace and A/C units and I trusted their service. They sent 2 servicemen out right away and they hauled out the old water heater, installed a new one, and stabilized the pipes that were not secured by the original builders. While they were working, they recommended a good water extraction company that was also able to come out. By 8:00pm, we had hot water from the new water heater, water extracted from the carpet, and industrial fans working to dry out the remaining moisture. Brubaker has always been prompt, professional, and seems to find the best, most economical fix to a problem. Highly recommended!

I have had four different people out to see why water coming thru brick fireplace. I had Brubakers out for spring check on ac unit. They point out my natural gas vent was done wrong and gas vapor condensating inside chimeney. This is what was making water seep thru on inside of my house. End result new furnace/AC unit and hot water heater and no water inside my house.

It was easy to get an appointment and they show up when they would say they were going to show up. They do their work and do it right the first time.

We were in the market for any water heater and they actually scared us towards a less expensive model because of the cost saving versus the high efficiency model. We really appreciated their honesty there because we were ready to purchase a more expensive model. Their labor cost is really reasonable. They are actually very reasonable on some of their other costs as well. We've had other companies that have charged us to drive out to our house and they don't do that at all. They are really reasonable in terms of their pricing and they do really good work. We would definitely use them again in the future.

They are a family business, they are friendly, they work around my schedule, they are very professional, and they are great. I'd rate them as excellent, they are wonderful.

The gentleman who came out was very knowledgeable and very personable and we liked him, he was up front and honest and and answered any questions we may have. He said he would give the information to his supervisor to get the estimate. Two weeks went by, and I called them to get an update as I had not heard anything. They said it was on the boss' desk and as soon as he gets to it he will call. Called two weeks later again and got the same answer. At this point we are frustrated with basically being forgotten and will not be pursuing business with them because we are clearly not a priority to them. Contrary to their belief, our lack of hot water and leak into our drywall is a priority.

Service man came the same day I called but didn't seem interested in finding a solution . . . Service man said it couldn't be snaked out, couldn't be plunged, no liquid would work and that replacement of the old drum trap and attached piping would be very difficult and probably cause a big mess on my basement carpet and also might cause other pipes close by to begin leaking. I told him I'd live with the very slow drain. For a week, I tried various liquids with no improvement. Then, I called Wild's Plumbing. They came right over and replaced the drain and pipe with no problem or mess in about 1 hour. Said they do it all the time.

They were here for 20 minutes and they charged us $55. The price was too much for no longer than they were here. They didn't even give us an estimate. He checked out the toilet and said that we needed a new one. My husband asked how much it would cost and he said it would be a lot. He never gave us an estimate. They will not get our business. They were not professional and he didn't help us at all. We already knew that we probably needed a new toilet and he didn't tell us how much it would be. They were punctual and on time. We wouldn't deal with them again.

I liked that the quality of work was good, but the communication was a little lacking when they were coming. I would use them again in the future if necessary.

They were able to come the day after we called. They were here promptly and organized the water shut-off with the city for us. The whole project went very smoothly. We were very, very pleased.

The installation itself went well. HOWEVER, the problem rested with the Bridgeport Township inspector. The first inspector came out and would not pass the inspection as he stated that the drain pipe needed to go through the floor to the crawl space. Therefore, the plumber had to come out again to correct the problem. HOWEVER, when the 2nd inspector came out, which was a different inspector, he stated that this was installed improperly and the drain pipe should not go through the floor into the crawl space as this would no allow us to see if it was leaking. Therefore, the plumber had to come out yet a 3rd time to rectify the problem which meant that the way he installed it the first time, was correct. Brubaker's was VERY professional although I am sure that this was a source of frustration for them. I am not sure if the Township compensated them for the number of times that they came out (3X's), but it was no additional cost to us. This was a very unfortunate situation for Brubaker's and the Bridgeport Township should have been held responsible since the problem rested with the Township. I would certainly use Brubaker's again in the future and would recommend them to friends and family. A satisfied customer.

The Brubaker employees were great! They were extremely knowledgable and efficient, courteous, clean and a pleasure for us to have in our home while they were completing the installation. When they left, everything was cleaned up and looked as it did before they began their work. We have found that in the hot weather that we have been experiencing that we are very comfortable (setting at 75 degrees) and our house is dehumidified and smells so nice and fresh! We no longer have that musty humid smell. I have also noticed less dust on furniture with the new air filtration system. We felt Brbaker's gave us a fair price. Before selecting them, we did some research and also got quotes on systems with other companies in the Midland area too. Overall, we had a very good experience and would recommend Brubaker's to anyone looking for expertise with air conditioning. They are a company that has been doing business in Midland for many years, in fact, they did the original work in our home when it was built in 1959!

They were good, informative, and helpful. They were timely. They were very professional and personable. Their price was really reasonable. We have used them several times and we would use them again in the future too.

They basically re-plumbed everything under the sink. I liked their responsiveness. They were quick, conscientious, and highly professional. They did an excellent job at a great price.

It was 2:30 p.m. on a summer Friday afternoon and evidently none of my family had been in the basement for a couple of days. One of our twin 40 gallon water heaters developed a slow leak which I discovered by stepping in it at the bottom of the steps. :-( I called Brubaker's right away as we had discussed the twin 40 setup at length when they were doing maintenance on my furnace and could not have been more pleased with how events unfolded when they sprung into action. After a quick decision - driven by me - to replace both 40's with a single 75 gallon unit and a rough cost estimate, they sent one worker to Saginaw to retrieve the new unit which was in stock at the distributor and two different trucks showed up within 30 minutes at our door to begin dismantling the existing setup and prepare for the new installation. In no time at all the existing heaters were drained and removed and about an hour later the new heater was on site. The worker who retrieved it brought in a shop vac and helped me extract water while two other employees finished installing the new 75 gallon water heater. By 6 p.m. I was thanking them for an extremely professional installation including nothing short of an amazing service response. When I got my bill the following week, I was very pleasantly surprised and frankly couldn't believe the minimal labor charges I received considering the number of service personnel and time involved with the project. Don't be scared of my overall cost figure above, as the cost of the much more expensive 75 gallon heater itself throws things out of line compared to a 'normal' water heater replacement. I would not hesitate using Brubaker's again for this or any other services. I was treated fairly, got a very professional installation and can rest comfortably that should an emergency arise again, I have a trusted contractor I can call who will go above and beyond the call of duty to do the job quickly and do it right. Thanks, Brubaker's.

I woke up to my furnace not working. Less than an hour after calling Brubaker's, they had sent out a representative who promptly proceeded to diagnose the problem and switch out the faulty igniter switch. Not only did he work quickly, he also gave tips on how to keep up with furnace maintenance and took a look at our newly installed thermostat to see if it was working properly. We had heat back in 15 minutes. Overall, they were very professional, very fast, fairly priced, and highly recommended.