Functional Floors

Hardwood Flooring Sales and Installation, Flooring Sales and Installation

About us

Your Trusted Flooring Experts Functional Floors is dedicated to providing top-notch flooring solutions that enhance the beauty and functionality of your home. As the #1 flooring company in Southeast Michigan, we offer a wide range of flooring options, including hardwood, vinyl, and laminate, expertly installed to meet your specific needs. With years of experience and a commitment to excellence, our team of skilled professionals ensures your flooring project is completed to the highest standards, delivering both quality and satisfaction.

Business highlights

21 years of trusted experience
Family Owned & Operated

Services we offer

Specializing in hardwood floor refinishing, repair & installation as well as offering a wide selection of luxury vinyl flooring options displayed in our newly opened Livonia Showroom! (16911 Middlebelt Rd.) Now offering, Custom Vinyl Stair Treads!

Services we don't offer

Carpet, laminate, tile

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa


Photos of past projects

Reviews

4.7505 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
8%
3
6%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.7
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 51-75 of 505 reviews

Raymond G.
05/2021
5.0
ceramic tile, flooring contractor, hardwood floor
  + 1 more
Replaced tile and carpeted floors with Somerset Engineered white oak hardwood flooring. Finish was gunstock. I also had the tiling removed in our main bathroom and replaced. They completely redid the shower and the flooring. Overall, I highly recommend Functional Floors. On the flooring project, I had about 700 sq. Ft. Of flooring replaced. The project took about 2 weeks to complete. The worst part was the tear out of the ceramic kitchen floor. The installer, Matt, sealed off the area to eliminate the dust the best he could. No matter what you do, you’re still going to get dust. I am a retired engineer and do woodworking as a hobby. I’m a fussy person and not easy to satisfy. I usually do most projects my self. The few times I contracted a project out, I was disappointed with most. So I was concerned about this one. I have to tell you that Matt was every bit as meticulous as me. He did a great job. He always kept me informed about how it was going and talked to me about any concerns. He constantly cleaned up after himself. Again, I have no regrets about Function Floors, they would be my first choice for future flooring needs and would highly recommend to others. The second project was removing the floor and shower tiling in our main bathroom and installing new tiling. Approximately 120 sq. ft. Jerry was the installer for this project. The project took 5 days to complete. Jerry was good to work with too. He did a very nice job installing the new tile. It looks great, just like we wanted it. We still have painting and other work to do to finish the project. So Functional Floors scored 2 for 2 with an A rating.
Description of Work: Removed carpeted and ceramic flooring and replaced with Somerset engineered wood flooring in our laundry, kitchen, dining, living room, office and hallway. Removed and replaced floor tile and shower tile.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Functional Floors
Thank you so much for the great review. I appreciate you trusting us for your flooring projects!

Gloria L.
05/2021
5.0
ceramic tile, hardwood floor
  + 0 more
It went very well from the quote to the end of the work. They were prompt and did really nice work. If my budget allows later, I would for sure hire them again.
Description of Work: Hardwood sand and refinish
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Functional Floors
Thank you so much!

Allison K.
04/2021
5.0
hardwood floor
  + -1 more
We are so Excited & Happy with our new flooring! BRIAN did an AMAZING JOB!! (Thank you so much again!!) I would not hesitate to hire this company again~I highly recommend them! They are professional, friendly, and courteous!! THANK YOU!!!
Description of Work: Installation of New HardWood & Sanding/Stain of Existing!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,900

Response from Functional Floors
Thank you so much for the great review and compliments! I really appreciate you choosing and trusting our company!

Shannon W.
04/2021
5.0
hardwood floor
  + -1 more
The work done was excellent. The crew was punctual and professional. My only complaint/criticism is that the job wasn't walked/reviewed prior to being declared "done". We paid in full and then when we walked the job AFTER the poly was dried we noticed issues. Functional Floors responded quickly and corrected the issues however it did delay us by several days to move back into the house. I would absolutely use them again and recommend them for all of your flooring needs.
Description of Work: Hardwood floors refinished throughout the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Functional Floors
Thank you for reviewing us! We appreciate your business and support!

Robert S.
03/2021
5.0
ceramic tile
  + -1 more
We had a fire at our house and Functional FLoors did a great job on our Reconstruction. We had 3 bathrooms done as well as the back splash in our Kitchen. Great job!!!
Description of Work: Tile Work to bathrooms and Kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,300

Response from Functional Floors
Thanks for the great review [Member Name Removed]!

Keith H.
02/2021
5.0
ceramic tile, hardwood floor
  + 0 more
The floors look beautiful they were friendly on time cleaned up after themselves and because of our current environment they were mask and kept at a safe distance I was so pleased I recommended them to my mom and she loved there work
Description of Work: I had hardwood flooring refinished

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Functional Floors
Thank you for the great review! We appreciate the opportunity to work for you!

Ed M.
02/2021
1.0
ceramic tile
  + -1 more
Very disappointed. Sloppy amateurish work. Installers acted like they never did tile work before. Left the work area dirty and stained. Will probably have to hire someone else to re-do the work
Description of Work: Bathroom tile surround
Rating CategoryRating out of 5

Response from Functional Floors
I am so sorry to hear this. We will contact you today to fix any issues. We work hard to exceed the expectations of our customers and this clearly is not the case here. We will do everything we can to make this better for you. I appreciate you bringing this to my attention.

Judy A.
02/2021
5.0
hardwood floor
  + -1 more
Great! Salesman was also honest and personable. I enjoyed the entire process.
Description of Work: Refinish hardwood floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Response from Functional Floors
Thank you for the review! We appreciate your business!

Pearl P.
01/2021
5.0
ceramic tile, hardwood floor
  + 0 more
I was impressed with their customer service, and quality of work.
Description of Work: Hardwood floors refinished
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Functional Floors
Thank you!

Carol M.
01/2021
5.0
ceramic tile, hardwood floor
  + 0 more
It was easy to work with John. He was polite and respectful. The floor looks great. So glad I got it done.
Description of Work: Living room and hallway installed with hardwoods

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Functional Floors
Thanks for the great review!

Leif R.
01/2021
5.0
ceramic tile, flooring contractor
  + 0 more
It went great. Service was excellent and done at a price far lower than we were anticipating.
Description of Work: Shower Pitch repair, and New Tile Install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Response from Functional Floors
I'm glad you love your newly tiled shower!

Luanne S.
01/2021
5.0
hardwood floor
  + -1 more
We executed a contract with Functional Floors and put down our deposit. Unfortunately we had to cancel for COVID reasons. Functional Floors refunded our deposit quickly and easily - even though our contract said they didn't have to. We will definitely be contracting with them again in 2021.
Description of Work: refinishing floors

Rating CategoryRating out of 5
value
4.0

Yes, I recommend this pro

Response from Functional Floors
Thank you, we look forward to working with you in the future!

Jean W.
01/2021
5.0
ceramic tile, hardwood floor
  + 0 more
It was an awesome experience!! They were very professional, explained the whole process from start to finish and the results were AMAZING!!!
Description of Work: Refinishing of two bedroom floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Response from Functional Floors
Thank you for the great review!

Judy A.
01/2021
5.0
flooring contractor
  + -1 more
The salesman was very honest and professional and worker were punctual and did a great job. The floors looked great!
Description of Work: Repair and refinish floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Response from Functional Floors
Thank you so much! We are glad you were happy with our service!

Mary L.
01/2021
5.0
ceramic tile, hardwood floor
  + 0 more
All went great! FF did our living room, dining room and stairs several years ago and they still look just beautiful!!! This time was just as professionally done as previous. Thank You!!!!!
Description of Work: Refinishing and staining four bedrooms in our home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Functional Floors
Thank you for your repeat business!!

Bob M.
01/2021
5.0
ceramic tile, hardwood floor
  + 0 more
Awesome job and came out better than expected,
Description of Work: Sanded oak wood floors on entire 1st floor and poly coated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Functional Floors
Thank you! I'm glad you love your floors!

George N.
12/2020
5.0
hardwood floor
  + -1 more
awesome meeting gave us all we need ed to know.. now on to planning and scheduling at MY end..
Description of Work: initial quote

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Functional Floors
Thank you for reviewing us. We look forward to working with you in the future!

Jean W.
11/2020
5.0
ceramic tile, hardwood floor
  + 0 more
i was very very happy with the outcome. The floors look AWESOME!!! The explanation was very detailed and process went very well. Very awesome job!!!
Description of Work: 2 bedroom floors were refinished

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Functional Floors
Thank you for your business! I am happy to hear you still love your floors after 2 years!

Stephen F.
11/2020
5.0
flooring contractor, hardwood floor
  + 0 more
Functional Floors refinished the oak flooring in two of my houses and also installed additional oak flooring in one of those houses. It could not have gone better. Totally professional estimation, pricing, installation, refinishing, and cleanup. Every step went great. No problems, complaints, or callbacks. I will have them back in the future for additional work.
Description of Work: Refinishing existing oak floors and installing new oak floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Functional Floors
Thank you so much for the great review! We appreciate your repeat business!

Justin H.
11/2020
5.0
ceramic tile, flooring contractor
  + 0 more
It went extremely well! The quality of work was exceptional and detailed, the service was friendly, helpful and knowledgeable. They employees listened to my concerns and requests and responded to them quickly and to my satisfaction. I would highly recommend Functional Floors without hesitation, you'll be glad you hired them!
Description of Work: Floor refinishing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Functional Floors
Thank you for the great review! I appreciate your business!

Kenneth J.
10/2020
5.0
ceramic tile, hardwood floor
  + 0 more
Excellent. Got estimate to do laminate flooring and also a price from Functional Floors to refinish floors in three bedrooms, hallway and living room. I was expecting the price to refinish would have been much higher than the laminate. I was surprised it was less and very reasonable. I contacted the job on the spot. The crew that did the work was polite, punctual and clean. Work was completed on schedule any they followed up to make sure we were satisfied. The work was done five years ago and still looks as good today as it did when they finished. If I ever had anyone ask me if I knew anyone that refinished hardwood floors, I would, and have recommended Functional Floors. You won't be sorry.
Description of Work: Refinish hardwood floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Functional Floors
Thank you so much for the great review! So glad your floors still look great after 5 years!

Todd W.
10/2020
5.0
hardwood floor
  + -1 more
Everything went perfect and they did an amazing job.
Description of Work: Wood floor refinishing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Functional Floors
Thank you, we appreciate your business and the compliment!

Brian W.
10/2020
5.0
ceramic tile, hardwood floor
  + 0 more
Outstanding job! Demo old tile flooring, installed new hardwood in the hallway and new tile in the bathroom and foyer. Bathroom was natural stone. In the entry, they were able to do some requested custom work with the hexagon tile & hardwood plank. Ovie, the installer was always on-time and did very good work.
Description of Work: Demo old flooring & Installed new

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Functional Floors
Thank you very much! This was a very cool and unique project. We appreciate the opportunity!

Carey D.
10/2020
5.0
flooring contractor
  + -1 more
Possibly the best contractor I have dealt with: Quote Ordering Install Cleanup Start to Finish the most professional in the business
Description of Work: Plank Flooring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Functional Floors
Thank you for taking the time to write us a review! I really appreciate it!

Teri M.
10/2020
5.0
ceramic tile
  + -1 more
Demo and installation of porcelain floor and shower tile completed in less than two days. They were professional, did not leave ANY mess at all, and did an AMAZING job. I would recommend to everyone!
Description of Work: Demo and installation of porcelain floor and shower tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Functional Floors
Thank you for the opportunity to work for you! We appreciate the great review and compliments!

Contact information

16911 Middlebelt Rd, Livonia, MI 48154

http://www.functionalfloors.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Insured

Licensed*

Trade License Number
2101197951
Trade License Locale
Michigan
Trade License Authority
Michigan: Contractors
Trade License Expiration
05/31/2027
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hardwood Flooring Sales and Installation,
Flooring Sales and Installation

FAQ

Functional Floors is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 1:00 PM

Functional Floors accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Functional Floors offers free project estimates.
No, Functional Floors does not offer eco-friendly accreditations.
Yes, Functional Floors offers a 5% senior discount.
No, Functional Floors does not offer emergency services.
Yes, Functional Floors offers warranties.
Functional Floors offers the following services: Specializing in hardwood floor refinishing, repair & installation as well as offering a wide selection of luxury vinyl flooring options displayed in our newly opened Livonia Showroom! (16911 Middlebelt Rd.) Now offering, Custom Vinyl Stair Treads!
Carpet, laminate, tile

Contact information

16911 Middlebelt Rd, Livonia, MI 48154

http://www.functionalfloors.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM