Functional Floors

Hardwood Flooring Sales and Installation, Flooring Sales and Installation

About us

Your Trusted Flooring Experts Functional Floors is dedicated to providing top-notch flooring solutions that enhance the beauty and functionality of your home. As the #1 flooring company in Southeast Michigan, we offer a wide range of flooring options, including hardwood, vinyl, and laminate, expertly installed to meet your specific needs. With years of experience and a commitment to excellence, our team of skilled professionals ensures your flooring project is completed to the highest standards, delivering both quality and satisfaction.

Business highlights

21 years of trusted experience
Family Owned & Operated

Services we offer

Specializing in hardwood floor refinishing, repair & installation as well as offering a wide selection of luxury vinyl flooring options displayed in our newly opened Livonia Showroom! (16911 Middlebelt Rd.) Now offering, Custom Vinyl Stair Treads!

Services we don't offer

Carpet, laminate, tile

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa


Photos of past projects

Reviews

4.7505 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
8%
3
6%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.7
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 1-25 of 505 reviews

Amy M.
05/2023
5.0
hardwood floor
  + -1 more
The Hardwood floors turned out amazing! We were very impressed with how the color and placement turned out.
Description of Work: Installation of new hardwood floor and resanding/staining of existing hardwood flooring.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$32,000

Response from Functional Floors
Thank you for the great review! It was a pleasure working with you.

Kim B.
04/2023
5.0
flooring contractor
  + -1 more
We had them come out to do an estimate and they were very helpful and professional.
Description of Work: Estimate on how it will cost to get out floors done. We will use them when we decide to get them done.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Functional Floors
Thank you for the kind review!

Dave C.
04/2023
5.0
hardwood floor
  + -1 more
Functional did a great job. They cleaned the edges without scarring the base boards The floors were gouged by the previous owner and they were able to remove and blend/grade the areas so they were unnoticeable. Highly recommended
Description of Work: Refinishing hardwood floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Functional Floors
Thank you for the great review! It was a pleasure working with you.

ali N.
04/2023
5.0
hardwood floor
  + -1 more
Functional floors was a professional, safe, and quality experience from the first minute. They gave me a competitive price and were quick and responsive throughout the job. They advised me about an area of my floor and I ended up revising my original plan, and it turned out beautifully. Brian and his crew were timely, professional, and did very good work. There were small defects in the poly layer that I noticed a few weeks later in the laundry room, and within hours of my asking what could be done about it, they had someone come out and refinish the small defects, free of charge. I would recommend them to anybody, and I am happy I went with them. Our floors look amazing, and my wife, who is a tough critic, is extremely happy with the result. The house looks dramatically newer, and we are still super excited about it months later! Thank you to everyone at Functional Floors!
Description of Work: The entire house was older hardwood floors and needed refinishing (sanding and staining). Carpet runner on stairs had to be manually removed as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,500

Susan J.
04/2023
5.0
hardwood floor
  + -1 more
I am satisfied with the installation of my engineered hardwood floors. The crew (John and Damien) were excellent. The only disappointment was the estimator Steve did not figure in a few pieces of transition door moulding. I would have expected better attention to detail from him. John managed to solve this problem. I would not hesitate to recommend this company.
Description of Work: Removal of carpet. Installation of hard wood floor,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Michelle T.
03/2023
5.0
hardwood floor
  + -1 more
Everyone was professional and efficient. Quote was easy to receive. The floor came out great. Even better than we expected. We will use their business again for our upstairs floor.
Description of Work: Floor refinish

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Functional Floors
Thank you for the great review! It was a pleasure doing business with you.

Kathy/Tony S.
02/2023
5.0
flooring contractor
  + -1 more
The work crew was very personable and accommodating. We would definitely use them again. Our refinished floors are beautiful. They also lined up a cleaning company (excellent) and a company to move furniture/appliances in and out of the work area (excellent). This was extremely helpful
Description of Work: Refinished hardwood floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,250

Mike C.
12/2022
5.0
flooring contractor
  + -1 more
Everyone is friendly and professional. Very easy to get along with and they work very fast. I had a one man crew for installation and he beat the projected timeline by a day and a half. Great company, great people, great quality. I would use them again if they didn't already floor my entire living space.
Description of Work: Remove and reinstallation of flooring. Luxury vinyl planks installed in 2 1/2 days.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Davide P.
12/2022
5.0
hardwood floor
  + -1 more
The team at functional floors was outstanding. Attention to detail was great and overall communication through the project was outstanding. I would recommend this company for any hardwood flooring project to all people I know.
Description of Work: The team at functional floors was outstanding. Attention to detail was great and overall communication through the project was outstanding. I would recommend this company for any hardwood flooring project to all people I know.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cathy B.
10/2022
5.0
hardwood floor
  + -1 more
Functional Floors came out and sanded the original wood floors in my 3 bedrooms. They were 70 years old and have been covered by carpeting since I moved in 35 years ago. Boy, are they beautiful now. The price was reasonable (less than I thought it would be) and the work was professional. I would definitely use them again and recommend them to anyone who needs this work.
Description of Work: Wood floors refinished

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tes F.
10/2022
1.0
ceramic tile, hardwood floor
  + 0 more
Horrible , late everyday. Rude and extremely rude when showing up late daily. Broke my television remote and didn’t tell me. Ruined my baseboards and didn’t tell me that the baseboards would be ruined with floor paint and saw dust. Saw dust throughout my window seals. Did not complete the finish that they assured me would be my finish upon hire , which is why I hired them for the job because they confirmed this was a high gloss finish they offered. Once I expressed my concerns , they said this was not a service offered. Smh, highly not recommended.
Description of Work: Staining and refinish floors

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0

$1,400

Jason K.
09/2022
5.0
hardwood floor
  + -1 more
Crew was timely and worked well. They explained the work being done and answered all questions we had. Very pleased with end result.
Description of Work: Flooring installed on stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John W.
09/2022
4.0
flooring contractor
  + -1 more
They removed the older vinyl flooring and did a wonderull job of installing the new flooring.
Description of Work: Vinyl Flooring throughout home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Michellelle M.
08/2022
5.0
ceramic tile
  + -1 more
A really good experience all the way around starting with the phone call. So that you're not being on hold all the time they have you they have you leave your number and name and they give you a call back it is specific time that you chosen so you don't have to keep playing phone tag. Very professional from beginning to end. I will hire them again in a heartbeat. Highly recommended
Description of Work: Refinish 2 wood floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,200

Response from Functional Floors
Thank you! I really appreciate it!

Mark J.
08/2022
5.0
ceramic tile
  + -1 more
Angel's three member crew were outstanding. Were professional and did a great job. Very pleasant and responsive. Really enjoyed talking with Dan when he was here discussing the project.
Description of Work: refinishing of hardwood floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Response from Functional Floors
Thank you so much! I'm glad you had a good experience! Thank you for your business!

Tom A.
08/2022
5.0
flooring contractor, hardwood floor
  + 0 more
The steps and landing turned out fantastic. Something you would see in a magazine. I’m very happy with the results.
Description of Work: Staircase step replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Functional Floors
So glad you love the staircase. The pictures do look beautiful! Thank you for your repeat business!

Scott T.
08/2022
5.0
hardwood floor
  + -1 more
They were very punctional and did a great job. We have used them to refinish our hardwood floors in several areas over the last 6 years. Wood recommend them.
Description of Work: Refinished Hardwood Floors in our house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Functional Floors
Thank you for your continued confidence! We really appreciate that you have kept us in mind when planning your home improvement projects!

DIane D.
07/2022
5.0
ceramic tile, hardwood floor
  + 0 more
Absolutely wonderful! Out floors look beautiful; better than I could have ever imagined! They were very courteous, clean and professional! I highly recommend them!
Description of Work: Refinish wood floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Functional Floors
Thank you for the great review!

Ben C.
07/2022
5.0
ceramic tile, hardwood floor
  + 0 more
Functional floors was very helpful in providing a quote, and quality project description for us to share with prospective buyers of a home in the transition of ownership. Though we did not get to work with them on this project, I would definitely call on them for my next one. Professional, knowledgeable, punctual. Real pros.
Description of Work: quote to refinish hardwood floors

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shawn S.
07/2022
5.0
hardwood floor
  + -1 more
Refinished looked great and they did a great job matching the new hardwood.
Description of Work: We had our floor refinished and Functional Floors also matched new hardwood floors to existing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Functional Floors
Thanks for the great review! We appreciate the opportunity!

George G.
07/2022
5.0
hardwood floor
  + -1 more
Very happy with the refinishing work done by 4 seasons. Everything was done as promised and on time. I have already recommended them to others
Description of Work: Refinished hardwood floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

Elizabeth B.
07/2022
5.0
hardwood floor
  + -1 more
Great! The floors turned out better than I had hoped
Description of Work: Refinish 69 year old oak floors
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Functional Floors
Thank you so much! I am glad you are happy with your floors!

Margaret W.
06/2022
5.0
ceramic tile
  + -1 more
Great! Work was done on time and the floor looks fantastic.
Description of Work: Porcelain Tile install in bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Functional Floors
Thank you! I appreciate your support!

Carey D.
06/2022
5.0
hardwood floor
  + -1 more
Professional from the quote to completion. Functional Floors stands out and above other companies.
Description of Work: Floor Refinishing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Functional Floors
Thank you for reviewing us!!

Samantha A.
05/2022
5.0
hardwood floor
  + -1 more
I would recommend this company to ANYONE. Not only were they priced the best, they were incredibly responsive, they were kind and helpful, showed up on time, they didn’t try to upcharge, stuck to the proposed timeline, AND the work was incredible. The floors look so good (including an area that was covered with 50 year old glued-on Linoleum). You will not regret working with this company.
Description of Work: Refinishing wood floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from Functional Floors
Thank you for for the very nice review! We really appreciate it! We look forward to working with you again in the future!

Contact information

16911 Middlebelt Rd, Livonia, MI 48154

http://www.functionalfloors.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Insured

Licensed*

Trade License Number
2101197951
Trade License Locale
Michigan
Trade License Authority
Michigan: Contractors
Trade License Expiration
05/31/2027
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hardwood Flooring Sales and Installation,
Flooring Sales and Installation

FAQ

Functional Floors is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 1:00 PM

Functional Floors accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Functional Floors offers free project estimates.
No, Functional Floors does not offer eco-friendly accreditations.
Yes, Functional Floors offers a 5% senior discount.
No, Functional Floors does not offer emergency services.
Yes, Functional Floors offers warranties.
Functional Floors offers the following services: Specializing in hardwood floor refinishing, repair & installation as well as offering a wide selection of luxury vinyl flooring options displayed in our newly opened Livonia Showroom! (16911 Middlebelt Rd.) Now offering, Custom Vinyl Stair Treads!
Carpet, laminate, tile

Contact information

16911 Middlebelt Rd, Livonia, MI 48154

http://www.functionalfloors.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM