Functional Floors

Hardwood Flooring Sales and Installation, Flooring Sales and Installation

About us

Your Trusted Flooring Experts Functional Floors is dedicated to providing top-notch flooring solutions that enhance the beauty and functionality of your home. As the #1 flooring company in Southeast Michigan, we offer a wide range of flooring options, including hardwood, vinyl, and laminate, expertly installed to meet your specific needs. With years of experience and a commitment to excellence, our team of skilled professionals ensures your flooring project is completed to the highest standards, delivering both quality and satisfaction.

Business highlights

21 years of trusted experience
Family Owned & Operated

Services we offer

Specializing in hardwood floor refinishing, repair & installation as well as offering a wide selection of luxury vinyl flooring options displayed in our newly opened Livonia Showroom! (16911 Middlebelt Rd.) Now offering, Custom Vinyl Stair Treads!

Services we don't offer

Carpet, laminate, tile

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa


Photos of past projects

Reviews

4.7505 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
8%
3
6%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.7
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 376-400 of 505 reviews

Leo C.
09/2022
5.0
ceramic tile, hardwood floor
  + 0 more
Great!!!!. Floors are beautiful
Description of Work: Refinish hardwood floors
Rating CategoryRating out of 5
Yes, I recommend this pro

Shawn M.
01/2022
5.0
hardwood floor
  + -1 more
The floors turned out amazing
Description of Work: i needed my entire upstairs floors sanded and refinished

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Response from Functional Floors
We appreciate your support!

Margaret W.
10/2021
5.0
ceramic tile
  + -1 more
Looks great!
Description of Work: Installed tile floor in bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Functional Floors
Thank you!

Eric A.
09/2021
5.0
hardwood floor
  + -1 more
great job by Matt!
Description of Work: hardwood floor installation
Rating CategoryRating out of 5
Yes, I recommend this pro
$8,000

Response from Functional Floors
Thank you for reviewing us!

Leif R.
05/2021
5.0
ceramic tile
  + -1 more
Great work. Awesome prices.
Description of Work: Marble Tile Install
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Functional Floors
Thank you for your review and your business!

Elizabeth K.
03/2021
5.0
ceramic tile
  + -1 more
SMOOTH!!!!
Description of Work: Redid all the hardwood floors in home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Functional Floors
Thank you [Member Name Removed]!

JAN T.
02/2021
5.0
ceramic tile
  + -1 more
great. very good work
Description of Work: tile of foyer and kitchen backsplash

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Functional Floors
Thank you! We appreciate your business!

Leo C.
02/2021
5.0
ceramic tile, hardwood floor
  + 0 more
It went excellent
Description of Work: Refinishing hard wood floors
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Functional Floors
Thank you so much, we appreciate your business!

Brian D.
11/2020
5.0
flooring contractor, hardwood floor
  + 0 more
Great, It looks brand new
Description of Work: Refinish my hardwood floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Functional Floors
I'm happy you love your floors!

Brian D.
11/2020
5.0
flooring contractor, hardwood floor
  + 0 more
Great, It looks brand new
Description of Work: Refinish my hardwood floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Functional Floors
Thank you for your review!

Ted W.
11/2020
5.0
ceramic tile
  + -1 more
It went great! Very professional.
Description of Work: Hardwood Floor Installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Functional Floors
Thank you!

Richard H.
08/2020
5.0
hardwood floor
  + -1 more
They did a good job,
Description of Work: Pulled up old carpet and refinished hard would floors in a small bedroom.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Functional Floors
Thank you for reviewing us!

MARGARET W.
04/2020
5.0
ceramic tile
  + -1 more
Very good. Great job
Description of Work: Ceramic floor in bathroom
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Functional Floors
Thank you for your review!

Elnora Marie S.
04/2012
5.0
hardwood floor
  + -1 more
They were prompt, professional and polite. The men did the sanding and 2 coats of oil based finish in the coupon + an additional buffing and coat of satin oil based finish on our 10 x 11 room for a total of $185. They were neat and clean removing all the dirt and dust. I asked a lot of questions about other services and repairs and they had several options available to address my concerns. We had a last minute problem (darn airlines!) that required rescheduling and they worked diligently to rearrange the appointment. I plan to refinish additional rooms and will definitely call this company for an estimate.
Description of Work: Functional floors came out to refinish the stained and damaged hardwood in our small den. The men did the sanding and 2 coats of oil based finish in the coupon + an additional buffing and coat of satin finish on our 10 x 11 room for a total of $185.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Karen and Wayne B.
04/2012
5.0
flooring contractor, hardwood floor
  + 0 more
I got a quote, but did not ask to have the work performed yet because we need to coordinate a time when we won't walk on the area for a couple days. They were professional and came out right away, and gave me the quote right away. I will likely go with them when we are ready to do the work.
Description of Work: The quote is for refinishing 322 sq ft of hard wood flooring - sanding, two coats of polyurethane, and 40 sq ft of oak quarter round.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$659

William H.
03/2012
5.0
flooring contractor
  + -1 more
They were excellent. They did a really good job.
Description of Work: We had a floor refinished in our bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

CAROLYN R.
03/2012
5.0
flooring contractor
  + -1 more
Crew arrived on the 3/13/12 ready to work and we had no problems.
Description of Work: Bedroom floor sanded and stained. Hallway carpet, padding, and nails removed. Sanded and stained the finished floor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Judi S.
03/2012
5.0
hardwood floor
  + -1 more
I purchased an Angie's List Big Deal for 100 sq. feet of hardwood floor sanding and refinishing for $99. I have a very small kitchen, and my floor had stains and looked dull and dingy. After purchasing the Big Deal, I called Chris at Functional Floors to set up an appointment. He was very friendly and courteous. I thought I would have a long wait for the job, but was able to get a 3/12/12 appointment. Chris called on Sunday afternoon, March 11, to confirm the appointment and to let me know what time he and another worker would arrive. They arrived that morning and went right to work. They were friendly, punctual, knowledgeable, and very professional. They were neat and taped plastic around the area to keep the dust from the rest of my house. They worked all day sanding and putting a finish on the floor. The other worker told me he would return the next day to put on the final finish. He completed the floor the next day. He was extremely clean and didn't leave any debris. They did a fantastic job. My floor is beautiful!! I am extremely pleased with the job they did. I highly recommend their work and hope to use them again.
Description of Work: Hardwood floor sanding and refinishing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Megan F.
03/2012
5.0
hardwood floor
  + -1 more
The overall experience was really good. I was pleased with the end result. They cleaned up after themselves.
Description of Work: I used Functional Floors and Finishing LLC in August. They refinished my hardwood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Marie F.
02/2012
5.0
hardwood floor
  + -1 more
The workers were prompt and efficient. They left no mess and the floor was finished when they said it would be. My only complaint is that the men doing the work-sanding and applying stain & polyurethane-did not use any protective equipment. They did not wear masks at all. They will be sorry when they are older.
Description of Work: A crew of two men came and sanded my back bedroom floor. The they stained it and put 1 coat of polyurethane down. The next day, another man came and put down 1 more coat of polyurethane. the floor lookes great. the men who did the work were very professional and frinedly. Chris, the owner, was very accomodating and answered all my questions before the actual work was done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$253

Irene R.
02/2012
5.0
hardwood floor
  + -1 more
The men taped off the area with plastic sheeting and minimized the sanding dust from flying all over my house. The young men were very professional, polite, and punctual. Upon completion of the work on day 2, they cleaned up the area, asked me to inspect the work, and departed upon my satisfaction. I was very happy with the results.
Description of Work: The company refinished my stair case by sanding, staining, and sealing the treads. The staircase had been carpeted and I chose to remove the carpeting myself to save time and money.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$410

Kyle H.
01/2012
3.0
flooring contractor, hardwood floor
  + 0 more
The owner was very nice and prompt for the estimate he came out and gave us. His guys were also very prompt and polite while preforming the work. We were disappointed with the quality of the re-finish. There were visible waves in the floor where it had not been sanded flat; there was poly'd over dust in the corners of the closets; a floor board got cracked and it was not fixed properly; and the removable part of the floor mounted vents had large globs of poly on them and were stuck in the floor. We sent the owner an email with our concerns and he was very nice about the whole thing. He called within a half hour of the email and came out to the house that night to look things over. He offered to fix the places in the floor that were unhappy with and the globs of poly/dust free of charge. In the end we decided to repair the floor ourselves. The owner gave us a bucket of poly so the patches on the floor matched. Even though the owner was very nice and professional, next time we'd pay a little more to get the quality we expected.
Description of Work: Had Hard Wood Floors re-finished, including our stairs. They were sanded and Poly'd and had floor mounted vents installed.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$2,500

Scott P.
01/2012
5.0
hardwood floor
  + -1 more
The team arrived on time and sanded and stained the floor. If I remember correctly, they left for a few hours, to let the stain dry, and then returned to apply the first coat of varnish. They returned on the second and third days for the additional coats of varnish. They came at the time we had agreed on each day, and always called to let me know they were on their way. They worked very quickly, and I was surprised at how quiet the sanding process was. They were friendly and completely professional. They cleaned up after themselves, and the floor looks amazing. We used this Angie's deal to try them out, because we need to refinish all of the floors in the house. I am completely satisfied with their work, and the estimate they gave me for the additional work was completely reasonable. I will definitely call Functional Floors when it's time for the rest of the job. I do have one suggestion, however, that would help the customer, and avoid mistakes. The only stain color samples they could show were on a picture on their website, which was a little off-color and very hard to visualize, and they had no samples of the various varnish finishes (Satin, Semi-gloss, Gloss, etc.) It turned out that my color choice was OK, but I was pretty nervous about it until I actually saw it on the floor. It would have been pretty awkward if I had guessed wrong. So, it would make their service even better if they could somehow provide real samples of the colors and finishes on pieces of wood, so you could see them in the room where they will be applied.
Description of Work: This was an Angie's List Big Deal: Sanding and varnishing 100 sq. feet of hardwood floor for $99.00. Functional Floors refinished a (completely trashed) bedroom that had a deep burn mark, and old spills that had dissolved the finish. (Former teenage boy's room). The room was about 150 sq. feet, with a large closet, and an additional alcove by the entry door. There was a small upcharge for the additional square footage, and I chose to add stain and an extra coat of varnish, which added to the price. So, they sanded, stained and applied 3 coats of varnish to a 150 sq foot room for $266.00. That's less than I would have expected to pay.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$266

Deborah W.
07/2011
5.0
hardwood floor
  + -1 more
Overall experience was very positive, from initial consultation and performance of contract. Always promptly returned calls.
Description of Work: Refinished over 1200 sq ft of wood floors, sanded, stained, applied poly. Floors look excellent, did a great job, very professional young man and employees to work with. Would highly recommend him for floor refinishing. I have a "high end" home and he was very competent in his ability and attention to details.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Functional Floors
Thank you for the great compliments! We greatly appreciate the opportunity you gave us to work on your beautiful home, and are happy to hear you are enjoying your floors!

PAMELA W.
04/2011
5.0
flooring contractor, hardwood floor
  + 0 more
I called and received an estimate over the phone, so I asked Chis to come to my home just to make sure of the final price. The first day Chris was at my home on time at 7:30am. I got home and the floors were still wet. I was told I need to stay away from home for 5 more hours. When came back the next day, he went over the floors and did the shoe molding. I had my living and dining rooms as well as my hallway completed.
Description of Work: Hi, I recently had my hardwood floors refinished at my home. The company that I went with is not listed on Angie's List, so I thought I would just tell about my experience with them. The company is Functional Fllors and Finishing in Livonia, MI . I called Chris and he gave me a day and time that he would be buy to give me an estimate on what I wanted done. He gave me price that was around what I expected to pay. He was there on time, didn't leave my home a mess and it only took a day and a half to complete. My floors look great and I am very pleased

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$860

Contact information

16911 Middlebelt Rd, Livonia, MI 48154

http://www.functionalfloors.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Insured

Licensed*

Trade License Number
2101197951
Trade License Locale
Michigan
Trade License Authority
Michigan: Contractors
Trade License Expiration
05/31/2027
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hardwood Flooring Sales and Installation,
Flooring Sales and Installation

FAQ

Functional Floors is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 1:00 PM

Functional Floors accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Functional Floors offers free project estimates.
No, Functional Floors does not offer eco-friendly accreditations.
Yes, Functional Floors offers a 5% senior discount.
No, Functional Floors does not offer emergency services.
Yes, Functional Floors offers warranties.
Functional Floors offers the following services: Specializing in hardwood floor refinishing, repair & installation as well as offering a wide selection of luxury vinyl flooring options displayed in our newly opened Livonia Showroom! (16911 Middlebelt Rd.) Now offering, Custom Vinyl Stair Treads!
Carpet, laminate, tile

Contact information

16911 Middlebelt Rd, Livonia, MI 48154

http://www.functionalfloors.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM