Foundation Systems of Michigan

Price was more than we wanted to spend. We told them we'd get another opinion. A plumber we brought in found a couple of different problems and fixed those for much less money. We responded to both Foundation Systems email and phone calls that we were no longer interested, but a new person would call us again a week later to see if we'd decided to have the work done. I finally called a couple of months later to tell them to leave us alone. At that point they stopped calling. We *may* call them again if we have not fixed the problem permanently. But we will look hard for an alternative first that is not so pushy.

Foundation Systems of Michigan was very easy to work with. Very knowledgeable. Very professional. They worked with my timelines (mine was a "rush" job due to my crawl space needing to have drain tile system / encapsulation / insulation installed as a result of the property inspection of the house I am selling. They kept to the promised timeline, and did a great job.

Steven Ray was the company rep was very professional and handled everything in a vey professional manner. Everyone at the company answered all our questions without hesistation. The crew leader Paul and all of his crew did an excellent job and went above and beyond to help us get our problems solved with the utmost satisfaction, along with everyone at FMS. We had an existing sunroom that was collapsing and just could not seem to find anyone to fix it. The sunroom company or the original bulider that did a bad job building it. We were unable to use this room for the last 5 years and now because of FSM and there excellent work we now will be able to enjoy our room again. The only problem that we had was with their financing, if you can get you own you would be better to do that.

We found FSM online and called for estimate,they came out as scheduled.steve went and took pictures of the craw space.he explained the procedures,got our loan approved and we waited to scheduled with the work crew . The work crew came as planned .they were very courteous and professional .they worked diligently until the job was done .anytime during the procedure I was asked if I had any questions for him to answer as to the job being done .after the job was done we went and looked over the job to make sure I was satisfied ,it was a job well done .My wife and I are very happy with the results

They were prompt in coming out to give the estimate.

We had a musty wet crawl space. We found FSM online and scheduled an appointment. The sales rep came over and examined the crawl space. He said that the job could be done and showed us before and after pictures of other similar sites. He gave us a reasonable price and then offered some discounts. We scheduled a date for the job. Three guys came over and did the job as was promised. The only complaint is the volume of the vent fan. This fan pulls air from the main level into the crawl space to circulate the air. Be aware that there is a small fan noise that can be heard by those in the room. We put a timer on it so that it ran when people were less likely to be there.

Surprised me at how excellent the job was done and so quickly.

came early, 8:30 am, 4 guys came 2 in basement 2 outside, cleaned area when done, aprox 4 hrs done, satisified with job

The experience was great and the crews were very professional. The day FSM installed all the products was rainy and the installation crew wore protective booties to prevent tracking mud, dirt, and water onto my hardwood floors. The guys even removed their work boots before entering my house. The crew put up a plastic barrier in the finished half of my basement. They also put down plastic barriers on my carpeted basement stairs and floors. FSM asked me to turn off my HVAC unit, so the dusk would not get circulated around my house. As expected FSM jack hammered my basement flooring removing only what was required to complete the installation of the water guard product. It was noisy, but it was progress and I expected such noise given the nature of the job I requested and contracted. The installation of the products took approximately 7 hours because they had to jack hammer approximately 44 sq ft of basement flooring, and navigate a crawl space opening that is only 3ft wide. My actual crawl space is very tight and has about 3 feet of clearing and is filled with dirt. FSM leveled it and installed the vapor lock elite on the floor and along the walls of the crawl space; they also installed the smart drain in the crawl space. They were careful not to disrupt the functions of existing cables and plumbing in my crawl space. They did cut a registry vent in my HVAC trunk allowing for airflow circulation. FSM lined my basement walls with vapor lock elite and installed all the water guard, they installed the sump pump where I wanted it and they dug the drainage trench and installed the drain in my back yard in the rain. The crew leader was great at communicating and answering all my questions and addressed my concerns. The crew leader explained how my sump pump works and showed me how to check the alarms and check on the battery back up. The very next day after the city inspector approved the installation of the products another crew came out to cement my floor and complete the job. They were also very professional and wore booties or removed their shoes. This crew shimmed my laundry tub ensuring proper water drainage. They were very helpful and again addressed all my questions and even checked on pipe that was in my crawl space that I did not see until I looked into the encapsulated space. The crews did replace and tightened all the clamps that I had for my water lines. After the job was completed I noticed that two clamps were not replaced and I called an FSM service rep. They came out and replaced the clamp because I was concerned with voiding the warranty and FSM understood and sent out a technician to address this issue. I have nothing negative to say about the work FSM completed for me and actually very happy with the services performed at my residence. I would absolutely recommend FSM to my friends and family and everyone that has seen the work completed is very impressed. Thank you FSM and if you did attic spaces I would contract you for that.

My first phone conversation withFoundation Systems of Michigan seeking information was with a friendly very helpful woman who answered all of my questions and volunteered information I wasn't awhere of. She said a representative would make an appointment to evaluate the problem and provide a solution. The representative made and "kept" the appointment with me. He had a lot of knowledge about water and it's effects on basements. He told me the solutions and showed me the actual products they use. I was so impressed with the products and information that I wanted him to share his information with the entire complex. I was able to get the condo management company and the president of the board of directors to agree to meet with Jeff and hear the technology behind repairing leaky basements. Jeff made yet another visit to satisfy our curiosity. The material, brochures and presentation were important in helping the three of us understand and commit to the repair. I was offered an appointment time and day that worked fine for me. The FSM crew arrived on the 14th of September and covered my floors, sealed off the area in the basement and went to work like bees tending a hive. They were polite, friendly and extremely professional. These were not your average contractors, they were trained professionals in the trade of basement waterproofing. The job was seamless from my first call to FSM to the last piece of protective plastic being rolled up. They arrived, did a very big job and disappeared without a disturbance.It was a bit magical. Everyone from FSM has been a total pleasure to work with including Maria and her follow up call to see how the job went. A big thank you to all of FSM for providing me the customer service we dream about. A big thank you to all for your professionalism and expertise in your work. I hope anyone with a basement water issue gets as lucky as I did and finds Foundation Systems of Michigan. Susan Chamberlin i

I was not there when this was done because of hospital stay. My wife was impressed with there keeping the dirt out of the house. They explained what they had done well. The outside digging exceeded our expectations. We thought that we would need to reseed areas of the lawn. That did not happen because sod was removed, trenching done, tiles run and buried and sod back on.

only estimate so far. * * * U P D A T E * * * They were fast and professional. It was interesting to see what it takes to lift a house. It is also nice to know that it won't move again. I chose the best crawl liner even tho it is a rental. The reduction of humidity and smell was immediate and phenomenal. Even if the house sits closed for a week, the smell & humidity that had permeated it for the last several decades is going away in just a few days. Opening the windows disperses (what's left of) it immediately, whereas before, it stayed in the air even though. The crawl space is now as clean as an industry clean room. It is also now insulated to almost R7 to prevent the pipes from freezing. Don't get me started on how good their best lining material is. You can even use it to insulate the outside of your water heater, underlay your car carpeting & trim panels, act as an ultraviolet radiant barrier for your attic rafter vents, add to your tent for water impermeability and cold weather camping, and or other. There should oughtta be a prize for the most economical 'green' use for it. The bill was definitely quite a lot, but I DID choose the best. The house is straight, dry, and will not smell. It seems you actually get what you pay for with FSM. I am an investor and will keep them on file in case of future property issues. I would have chosen above to click the dot that indicates that I 'would use them again in the future'. That is not because of their services or work, but because I will try to not need their type of service in the future. It's cheaper to buy a straight house, but if yours is moving or smelly, call FSM. They do good work. Once they have finished working for you, you should not need them again.

Everyone from the estimator to the employees on site were totally professional, prompt, and thorough. The foundation on one whole side of our house had collapsed due to neglect.. Our crawl space had lots of garbage, including old insulation, pipes, wood, papers and bottles. The crawl space and adjoining basement area were very wet. The crew came in and promptly removed the collapsed foundation and started cleaning the crawl space. They rebuilt the wall and insulated the crawl space walls. FSM built a new outside entry and installed some new Bilco doors, they also laid down a material on top of the dirt in the crawl space which makes it clean and dry. I was thrilled by the workmanship and to have a company do what they say they are going to do. Several of our neighbors had used FSM and had recommended them to me....they were everything our neighbors said they were. It has been two months since the foundation rebuild, insulation and waterproofing. With several hard rains, we still have a clean, and dry basement/crawl space.

The guys that did the installation were awesome; our job was especially difficult because the gound under our driveway was full of rocks and boulders so it took them much longer than expected to finish. The crew kept working hard until past dark to make sure we were taken care of. We are very satisfied with the job and would definately call FSM again!

They arrived on time. Explained what they would be doing. They covered all the furniture I had in the basement. Put some kind of covering over my steps ( which I really appreciated ). The workers were very pleasant to talk to. I am so glad I went with this company. The salesperson, office workers, and the men doing the work were all very professional.

We were moving into this home and we wanted the crawlspace area's clean to ensure our grandson who has severe allergies and asthmatic, wouldn't have any additional problems. We also wanted the extra storage space. The foundation is good and we didn't have any leaks. It was a matter of cleanliness and insulation. We had four (4) estimates of which F.S.M. was the most expensive. The estimates varied greatly! The lowest bid was $1200.00. By the time I was done researching and getting bids, I had a pretty good knowledge of what products are on the market and what I wanted. I must say in this case you get what you pay for. The products used by this company far exceeded the product examples by the lower bids. One guy actually had products you could buy at the big box stores which is not appropriate (in my opinion) for this type of job. It was suggested we install access doors in case of future repairs to plumbing instead of having workers trample through our remodeled basement. There are two crawlspaces, one was needed for each side. We chose one of each type (Turtldoor and Everlast door). The crew arrived as scheduled, and were very professional. It took about two days for the work to be completed. The only complaint I have is that not enough detail was given to the location of the turtle door. The initial placement of the door allowed water to enter into the crawlspace area (the door was seated below grade level). I have to say, I expected some flack when I called the company, HOWEVER, that was not the case with this company. They were back out to the house within 36 hours, and re-installed the door and replaced the area that got wet inside the crawlspace. The crew chief truly felt bad and took total responsibility for the placement of the door. In all my years of dealing with companies, I have never seen anyone do that. Kudo's to you! If I could do it differently, I would make sure to pay attention to the placement of the Turtl door. I couldn't be more happy with the work that was completed. It was a very big expense, but the products used, and knowing that the company stand behind their work, over rode the shock of how expensive this type of project is.

I was extremely pleased with every aspect of working with Foundations Systems of Michigan. They came highly recommended from two acquaintances of mine that had had work performed by them. Everyone was punctual and professional, from the estimate to the finish! The inspector who came to estimate the job was very informative and responsive to questions. He was easy to get in touch with as I had questions come up after our first meeting. He even thought to warn me about the noise that would happen on the first day which I appreciated very much! The first day crew that did the waterproofing was on time and really worked hard all day long. The crew leader made sure I knew what was going to happen and went over everything with me before they did it and after it was finished. The second day crew that was for the concrete floor and wall were also on time and great to work with. Very efficient and professional. Both crews cleaned up after themselves very nicely - in fact, the basement was cleaner when they were done than it was when they arrived by a long shot! I did not have to throw anything away in my trash (which I have had to do with other contractors). The first time it rained after this work was done, I was nervous because I had not had a dry basement ever!!! I went down to check it out and not a drop of water or moisture was evident. I could not believe I actually have a dry basement! Thank you FSM! Foundation Systems of Michigan really does care about customer satisfaction. They stayed in touch with me throughout the whole process. It is a very professional company that I would not hesitate to recommend to anyone needing basement work done on their home.

Things went just tfine Justin and crew were professional and quick about the job. Showed me what was to be done and answered any questions I had. When it came to the floor drain pipe he again showed the old one ,it basically was no good due to age ,it had seen better days.He told me we could get a sub pump put in if we wanted. We the home onwners didnot feel that was necessary.we have very little water leaking,more of a fountation problem that was addressed with the beam braces (25 year Warranty)being put in.they took alll debris away with them(Thanks) did not leave anything in the basement or the yard.So glad this is taken care of ,one less worry and the Vaporloc on walls looks so much nicer then the old dark panneling that had dry wall behind it,not to mention the mold that was starting to make its home there.Yuck no more. Thanks so much for a job well done

They did a fine job installing it. It does keep moisture down, and seem to have less bugs. They were friendly and professional, felt "taken" about promise of warmer floors though.

FSM did an excellent job at cleaning out our dry crawl space, grading the sand, applying foam insulation and installing the vapor Loc Elite to help prevent dust (we have allergies). The crew was prompt, friendly, polite and very pleasent to work with. They did an excellent job at cleaning up after themselves. Job Very Well Done - Thanks FSM!!

Overall it went well. We had our crawl space insulated, our front room insulated, fan installed for air flow, had a new sump pump installed, and gutter drain extensions installed at the house. They also reinforced our flooring in the front room where the problem started. And the salesman gave our three year old a bag which included a mickey mouse puzzle which is his favorite!

My husband heard about this company on the radio, and he gave them a call. The service guy that came out, Blake, was in our home twice to fix some meticulous things that I wanted done and he couldn't have met our needs any more than he did! We sit on clay here so we could never the solve the problem that we had on our own. The workers were very professional, polite and met our needs while they were working and answered all of my questions. They also cleaned up all of their mess! They did an impeccable job, worked with our schedule, and it feels so nice to know that our crawl space is now clean and safe underneath, and that we do not have to go down and check it ourselves!

He was professional and friendly and I felt no pressure to get the job done.

Overall, it went very well. The start of the process was a bit rocky, since the guy originally scheduled to give us an estimate called at the last minute to say he would come at a different (inconvenient) time. Since the "new" time didn't work for us, the company apologized and scheduled Joe (a different gentleman) to give us our estimate. He seemed to really know what he was doing and seemed honest and knowledgeable. We thought his recommendations made sense, and we decided to have the company do the work. The companyy worked with our schedule well; their workers were prompt and efficient, and the whole job was completed in just two days. Our basement walls are secure and look much better as well. We are very happy with the work that was done.

I provided all of the details in the services performed section.