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Bill & Rod's Appliance Inc

Appliance Repair, Appliance Repair - Small, Appliance Sales and Installation,

About us

We have been owned and operated business, by the same family, since 1963. We have 6 service technicians (no subcontractors), 3 in shop technician, 4 call takers, and 1 delivery/install team (no subcontractors). We service most makes and models, as well as providing warranty service for Whirlpool, Maytag, Amana, Kitchen Aid, LG, Viking, Magic Chef, Estate, Roper, and Jenn Air. Our services are job rated so whether the technician is slow or fast you will not be charged more when a job takes longer for some. We offer coupons, for service, parts, and water filters, on our website.

Business highlights

61 years of trusted experience

Services we offer

Appliance Sales - New & Used Appliances Appliance Service on All Major Appliances Mattress Sales Grill Sales

Services we don't offer

Plumbing, electrical, clock repair.

Amenities

Warranties
Yes
Senior Discount

$10



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.7159 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
8%
3
2%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 151-159 of 159 reviews

Ben V.
03/2014
5.0
appliance repair
  + -1 more
.
Description of Work: Assessment of microwave problem. Identified problem. Will return when parts are in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Douglas M.
01/2014
5.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cathy O.
01/2014
5.0
appliance repair
  + -1 more
Very professional and polite.
Description of Work: They fixed a wire on my oven.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Mark E.
12/2013
5.0
appliance repair
  + -1 more
.
Description of Work: The tech inpsected our washer and advised bad bearings with estimated repair cost of over $800. Advised we purchase new machine...which we did.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro

Rose B.
04/2013
5.0
appliance repair
  + -1 more
unknown
Description of Work: They came on time and did a good job.
Rating CategoryRating out of 5
Yes, I recommend this pro

amy S.
11/2012
5.0
appliance repair
  + -1 more
See above, went excellent.
Description of Work: I had a drip in my refrigerator that turned out to be a clog in one of the lines. He cleaned out the freezer and cleared the line. During the process, the water line to my freezer was broken. He arranged to have the part ordered and someone came out first thing the next morning to fix. Would definately use them agian. Thanks!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Karen K M.
10/2012
5.0
appliance repair
  + -1 more
er
Description of Work: I called them because my dishwasher stopped working. It was only about 18 months old so I was pretty discouraged. The young man who arrived went right to work, pulled out the dishwasher and discovered that there was a blocked drainage tube. After further investigation, he determined that it had been incorrectly attached to the garbage disposal. As a result material from there was flowing into it. That material built up in there and blocked the drainage. He was here approximately 45 minutes. He was neat and left the area clean and the drainage tube unblocked. The dishwasher has worked perfectly ever since. I'm a very happy camper and would contact this company again for any appliance repairs I might need.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Troy M.
12/2008
5.0
appliance repair
  + -1 more
Great!
Description of Work: Replaced a seal in washing machine. Did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$207

06/2006
5.0
appliance repair
  + -1 more
GREAT.
Description of Work: NEW WASHER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Contact information

15870 Middlebelt Rd, Livonia, MI 48154

billandrodsappliance.com

Service hours

Sunday:
10:00 AM - 5:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
10:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Appliance Sales and Installation,
Clock Repair,
Hardware & Home Improvement Stores,
Appliance Refinishing,
Mattresses

FAQ

Bill & Rod's Appliance Inc is currently rated 4.7 overall out of 5.

Sunday: 10:00 AM - 5:00 PM

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 10:00 AM - 5:00 PM

Bill & Rod's Appliance Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Bill & Rod's Appliance Inc does not offer free project estimates.
No, Bill & Rod's Appliance Inc does not offer eco-friendly accreditations.
No, Bill & Rod's Appliance Inc does not offer a senior discount.
No, Bill & Rod's Appliance Inc does not offer emergency services.
Yes, Bill & Rod's Appliance Inc offers warranties.
Bill & Rod's Appliance Inc offers the following services: Appliance Sales - New & Used Appliances Appliance Service on All Major Appliances Mattress Sales Grill Sales
Plumbing, electrical, clock repair.

Contact information

15870 Middlebelt Rd, Livonia, MI 48154

billandrodsappliance.com

Service hours

Sunday:
10:00 AM - 5:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
10:00 AM - 5:00 PM