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Lane's Appliance Repair

Appliance Repair, Appliance Repair - Small

About us

For more than 30 years, residents and businesses in the Mid-Michigan area have put their trust in Lane’s Repair for their appliance repair and maintenance needs. We offer fast response and in-home or on-site service at a competitive rate. All of our work is backed up by the full manufacturer’s warranty on all parts and labor. Award winning.

Business highlights

44 years of trusted experience

Services we offer

Repair & Service - Refrigerators, Washers, Dryers, Stoves, Ovens, Dishwashers, Microwaves, Garbage Disposals, Icemakers, Wine Coolers, & Freezers

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.992 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
1%
3
1%
2
3%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 51-75 of 92 reviews

Sharon R.
07/2017
5.0
appliance repair
  + -1 more
The service was very good.
Description of Work: Repair Washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Lane's Appliance Repair
Thank you for the review, we certainly appreciate that. Have a great day!!

Janet S.
02/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Matag washer malfunctioning. Needed new lock mechanism, then the discovery that the motor was burning out. Not worth fixing. Glad he was honest with me. He explained the problems that would develop over time and what is most important in a new machine. I followed his advice and bought a washer I like so much more. It's quiet (yay!) and fast and the motor is guaranteed for ten years. It's an LG. Thanks for your guidance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from Lane's Appliance Repair
So glad it all worked out well for you. Thanks for the great review!!

Deborah P.
02/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Used them for several things...great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Lane's Appliance Repair
Thank you so much for the perfect score! We appreciate that, and have a wonderful day

Richard L.
12/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced part on LG Dishwasher

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$235

Response from Lane's Appliance Repair
Thank You for the review and look forward to assisting you with any other appliance repair you may need. Have a wonderful day

jeanette D.
12/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: My upright freezer was thawing. It was determined by Lane's that it would cost more to fix it than buying a new one. They never charged me for coming out to check it. Very nice people.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Lane's Appliance Repair
Thank you for the review.

Edith L.
12/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: They were great. The service tech was friendly and knowledgeable, diagnosed the problem (which I suspected) and was prompt and courteous. | |Thank you Lane's

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Lane's Appliance Repair
We wish you a Happy Holiday season and thanks for the great review. Have a wonderful day!!

Kristine W.
11/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: I found Lane's on Angie's list a couple of years ago and have since had them to repair my dryer, fridge, icemaker, and dishwasher. They have always been really straight with me regarding the age of my appliances and repair vs. replacement. The last time they did their best to fix my 5 year old dryer that was not heating up... they tried everything in multiple visits all the way to new controlboard. In the end it was a lemon... and they only charged me ~$50 total for 1 service call despite the hours they had sunk into the thing and the new parts they tried. I think the guy was more upset about it not finally working than I was... they really seem to care about getting things right and the customer satisfied. Even though I ended up buying a new dryer (with some tips from the service guy as to what was worth the $$ and what wasn't)... I would definitely recommend them and I have multiple times to my friends with their appliances break down.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Lane's Appliance Repair
Thank you!! That is such a great review!! It's so nice to have you as a repeat customer. Have a wonderful day

Phil D.
11/2015
3.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$100

Response from Lane's Appliance Repair
It was our pleasure working with you. Thank You for the review!

Jeff M.
09/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: They replaced a computer board and an igniter on my Jen Air stove and also replaced a stator in my LG front-load clothes washer. The initial igniter they installed (stove) was bad, but they came right back out and replaced it without further charges.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$500

Response from Lane's Appliance Repair
Thank you for the review, we appreciate you as a customer and look forward to helping you in the future!

Macy L.
07/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: They got my dishwasher working again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Lane's Appliance Repair
Thank you so very much for all the A's. We certainly appreciate your business and glad you are satisfied with the repair from our company. Have a wonderful day!!

Pamela H.
04/2013
5.0
appliance repair
  + -1 more
They were prompt. I called them on a Monday and they were here within 24 hours. They did the initial diagnosis, ordered the part, got it and installed it. I contacted the manufacturer and they were the recommended repair service. I was satisfied with their service. The pricing is excellent.
Description of Work: We got our automatic dishwasher repaired by Lane's Repair.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Scott D.
03/2013
5.0
appliance repair
  + -1 more
The problem was a belt that had slipped off a pulley in a dryer. Normally, I would have fixed myself but I'm recovering from an injury. The repairman came punctually, fixed it within 15-20 minutes and charged a reasonable fee. Would use this business again.
Description of Work: The problem was a belt that had slipped off a pulley in a dryer. Normally, I would have fixed myself but I'm recovering from an injury. The repairman came punctually, fixed it within 15-20 minutes and charged a reasonable fee. Would use this business again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Rona S.
03/2013
5.0
appliance repair
  + -1 more
Hubby and I noticed the dishwasher was not draining at all. he remembered a guy in town that came out and worked on his stove. So he tried to get ahold of him for four days with no luck. And after his complaining about having to wash the dishes, I decided to try Angie's list. I look up( appliance repairs)looked at four or five companies. after reading they reviews I chose Lane's Repair LLC. Hubby called them up and setup a appointment for the very next day. The Technician arrived early, he knew just what the problem was and got right to work. Wish we would have tried Angie's List first.
Description of Work: Dishwasher:He removed a grape fruit pit from the drain check valve.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Kristine W.
12/2012
5.0
appliance repair
  + -1 more
I found Lane's repair on Angie's list as a new home owner over a year or two ago. I have since had them repair my dryer, my icemaker/freezer, my refrigerator. This time it was my dishwasher. Our dishwasher was operating very loudly and I called them out to take a look at it and it turns out the fan had come off the shaft and we needed a new motor/pump. He let us know that the repair was going to be about $200 and wanted to know if we wanted to do it or buy a new machine. After looking at sears and realizing it would be at least $300+$150installation+$10 removal of old machine - I decided to go forward with fixing the old machine. Especially when I saw that Sears was advertising their extra warranty and on it listed some common repairs and their average amounts - they listed motor/pump as ~$360 repair! OK $200 sounds a lot better now! The repair went great. He ordered the part on Thursday and they called on Friday to schedule the repair on Monday. He came in the window that we picked and had it up and running quietly in no time!
Description of Work: I found Lane's repair on Angie's list as a new home owner over a year or two ago. I have since had them repair my dryer, my icemaker/freezer, my refrigerator. This time it was my dishwasher. Our dishwasher was operating very loudly and I called them out to take a look at it and it turns out the fan had come off the shaft and we needed a new motor/pump. He let us know that the repair was going to be about $200 and wanted to know if we wanted to do it or buy a new machine. After looking at sears and realizing it would be at least $300+$150installation+$10 removal of old machine - I decided to go forward with fixing the old machine. Especially when I saw that Sears was advertising their extra warranty and on it listed some common repairs and their average amounts - they listed motor/pump as ~$360 repair! OK $200 sounds a lot better now!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$204

Dolly F.
11/2012
5.0
appliance repair
  + -1 more
Jeremy arrived at the appointed time. He was very friendly and professional. I watched his work and enjoyed his explanations of what he was doing. He was obviously very knowledgable and had the parts and tools needed to complete the jobs. He was in and out in less than an hour. I was very pleased with all aspects of the service. I also thought the price was more than reasonable.
Description of Work: My microwave had stopped working. I called Lane's and left a message and Jeremy called me shortly after. He came to my house the next day. The water and ice dispenser on my fridge door had also quit working but I forgot to mention that on the phone. Jeremy figured out the problem with the microwave in a very short time (replaced bad lower door switch). He also took the time to fix the problem with my fridge, even though he hadn't had that on his schedule (loose wire).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$83

Tracy W.
10/2012
5.0
appliance repair
  + -1 more
Lanes repaired my over stove microwave. I had it taken down thinking to take it somewhere but lo and behold I could not find anywhere to easily take it. I called and they fit me in at the end of the day so I did not have to take too much time off work. They were there exactly at the time promised. They provided me a quote, had the parts and quickly fixed it. They also reinstalled it for me. My only beef is that they have no brick and mortar where I can take a smaller item and avoid the $45 service call. But it was extremely convenient. I would recommend them to anyone.
Description of Work: Repaired over-stove microwave.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Emily R.
07/2012
5.0
appliance repair
  + -1 more
We contacted Lane's Repair regarding our Maytag refrigerator that is about 6.5 years old - Over the weekend we found that it was not cooling in the fridge or freezer appropriately. Ice cream was drinkable, ice packs were mush, etc. Milk wasn't cold, fruit was spoiling. We received a call back on Monday morning and the appointment was made for the same day. Jeremy called when he was on his way and was in and out in less than 30 minutes time. It turns out that the motor in the freezer compartment had quit working. He said he had the part on his truck, quoted me about $130 dollars, replaced the part, and when he figured the bill, it came in a little less! Professional, timely, and efficient. Should the need arise, we will contact Lane's Repair again. Highly recommend!
Description of Work: Fan motor replacement in Maytag refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Cinda L E.
07/2012
5.0
appliance repair, small appliance repair
  + 0 more
He is like an appliance doctor; he is wonderful. He comes in, diagnoses the problem, and fixes it. If he cannot fix it, he is very clear, does not charge a whole lot and says if something is on its last legs. I have also recommended him to many people.
Description of Work: I use Lane's Repair for large and small appliance repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judy H.
05/2012
5.0
appliance repair
  + -1 more
Jeremy examined the dishwasher, determined the problem, described to me what he felt was needed and, when I agreed, proceeded to do the work. He worked efficiently and but did not seem hurried. He was very pleasant and friendly and I would not hesitate to hire him again. His charge was quite reasonable, though I can't recall the exact amount.
Description of Work: Jeremy repaired our dishwasher which was making a loud noise.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sherlyn H.
10/2011
5.0
appliance repair
  + -1 more
He did a great job and I would call him again for my other appliances when needed.
Description of Work: The Lane service man determined that my dryer belt had broken and needed to be replaced. He replaced it in a few minutes, very efficiently and quickly. The dry is now performing well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Karen K.
04/2011
5.0
appliance repair
  + -1 more
My refrigerator started leaking all over the floor and I had to get someone to fix it quickly. My regular repair person had retired (we had received excellent service from him for 22 years), so I was really nervous about getting anyone new. I checked Angie's list and found Lane's Repair had a good rating. So I called Lane's Repair in the morning and received a call back in about an hour. Lane was able to come out that very same day with the correct part and fix my refrigerator. He was friendly and got the job done quickly and professionally. He shared information with me and enjoyed that I was curious about the repair. He showed me each part that he replaced and explained how it had broken. I am thrilled with his responsiveness and quality of work. I now have a new repairperson for the next 22 years!
Description of Work: The water tubing for my 6 yr old side-by-side GE refrigerator ice-maker started to leak. The tubes were heavily damaged by heat from the compressor (design flaw it seems) had to be replaced. In addition, the water valve that regulates and distributes the water to the water dispenser and ice-maker was broken and had to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Louie R.
08/2010
5.0
appliance repair
  + -1 more
I called them and left a message at 9.30 and they called me back by 10.30. They were here by 11.30. The person who came out gave me good advice about the refrigerator in general. They were great. Their price was very affordable too.
Description of Work: I used Lane's Repair to repair my refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$81

Jennifer K.
07/2010
4.0
appliance repair
  + -1 more
Overall it was good service, not exceptional, but good service. I was pleased we got our range working again and was satisfied with the service.
Description of Work: Our range stopped working so we found Lane's Repair on Angies List and saw the good rating and decided to give them a call. They came out immediately to assess the range and determined the cause and then had to place the order for the part. The order took longer then they expected but when it was in they came out and installed the part only to find it was not the fix, so they had to order another part and then they came back and installed that part and it worked.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$300

Sherry M.
03/2010
5.0
appliance repair
  + -1 more
Each time he promptly responded to my call and was able to preform the repair within a day or two, right in my home. I paid a very fair price. He is honest and professional. His business comes from word of mouth. He was referred to me by a friend and my experiences have been so postive, I wanted to refer him to you.
Description of Work: Over the past 12 months Lane's Repair has fixed 3 appliances that I feared I would have to replace. They were a refrigerator, a dishwasher and a freezer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Kathleen K.
01/2010
5.0
appliance repair, small appliance repair
  + 0 more
Highest excellence rating possible!
Description of Work: Replaced the ice maker on my 12 year old Amana frig and even re-attached the skirting below the doors for free. Very professional and gave good advice on my aging gas range. Was able to provide services the same day I called. Highly recommend Lane and Jeremy.!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Contact information

PO Box 21232, Lansing, MI 48909

www.Lanesrepair.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

Lane's Appliance Repair is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Lane's Appliance Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Lane's Appliance Repair does not offer free project estimates.
No, Lane's Appliance Repair does not offer eco-friendly accreditations.
No, Lane's Appliance Repair does not offer a senior discount.
No, Lane's Appliance Repair does not offer emergency services.
Yes, Lane's Appliance Repair offers warranties.
Lane's Appliance Repair offers the following services: Repair & Service - Refrigerators, Washers, Dryers, Stoves, Ovens, Dishwashers, Microwaves, Garbage Disposals, Icemakers, Wine Coolers, & Freezers

Contact information

PO Box 21232, Lansing, MI 48909

www.Lanesrepair.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM