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Lane's Appliance Repair

Appliance Repair, Appliance Repair - Small

About us

For more than 30 years, residents and businesses in the Mid-Michigan area have put their trust in Lane’s Repair for their appliance repair and maintenance needs. We offer fast response and in-home or on-site service at a competitive rate. All of our work is backed up by the full manufacturer’s warranty on all parts and labor. Award winning.

Business highlights

44 years of trusted experience

Services we offer

Repair & Service - Refrigerators, Washers, Dryers, Stoves, Ovens, Dishwashers, Microwaves, Garbage Disposals, Icemakers, Wine Coolers, & Freezers

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.992 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
1%
3
1%
2
3%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 92 reviews

Molly B.
07/2014
5.0
appliance repair
  + -1 more
I have had Lane's out to my house before and they've done a great job for me at a fair and reasonable price. My daughter thought it was a good idea to cram probably 3 loads of laundry into my washing machine. I suppose it's not a surprise that it stopped working. I called Lane's and they came out, tested the machine, determined it needed a new belt and replaced it. We have a below the counter U-Line refrigerator in our basement that was not working properly. They cleaned the condenser and fixed the alignment on the door. Problem solved.
Description of Work: Put a new belt in my washer and fixed a small refrigerator in our basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Lane's Appliance Repair
Thank You, and it's our pleasure to make sure our customer's receive a positive experience with our company. So again Thank You and we look forward to hearing from you in the future. Have a great day!

Darren B.
07/2014
5.0
appliance repair
  + -1 more
The company responded promptly to my call for service and set up a date and time within the week. Technician arrived ahead of schedule (after calling to see if that was OK) and immediately diagnosed and fixed the problem (which was actually a problem with water hoses as opposed to washer). Technician was courteous and professional and even tried to be very quiet because my 1-year-old was napping nearby.
Description of Work: Washing machine wasn't functioning - diagnosed problem and replaced anti-flood hoses

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from Lane's Appliance Repair
We are so happy that you were pleased with the service! We appreciate the review and look forward to helping you with any appliance repair you need! Thanks again

Randy G.
06/2014
5.0
appliance repair
  + -1 more
He's great, honest and knows what he is doing.
Description of Work: Abraham has been out to the house twice. He has fixed our washer and our fridge

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Lane's Appliance Repair
Thank You for the review! Glad we could help and look forward to helping you again when needed. Thanks Again!

Barbara W.
06/2014
5.0
appliance repair
  + -1 more
He was kind and efficient. He was direct and clear in describing the problem. He got the machine working again, but acknowledged it might not be for long, but it may work for awhile. He told me what my options were, but didn't pressure me at all to choose one.
Description of Work: The washing machine was not spinning. He discovered that the transmission was in bad shape. He was able to get it going again, but couldn't be sure how long it would last. He only charged me the cost of the visit. He told me what the cost of replacing the transmission would be.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Response from Lane's Appliance Repair
Hello, Thank You for the review. We appreciate you as a customer and look forward to assisting you in the future if needed. Thanks again and have a wonderful day!

Bob D.
06/2014
5.0
appliance repair
  + -1 more
Had Lane's Repair out to look at a dishwasher issue. Was very prompt in scheduling and right on time. Found problem within first few minutes. Pointed out a potential problem with counter top because of the dishwasher problem..liked that. Discussed cost to replace panel that was damaged but also told me that because of design of the dishwasher the original problem would not be resolved. Was honest when I asked him if he thought replacing the unit itself was a good next move. Cost of service call was half of what I had been quoted by others companies.
Description of Work: Dishwasher appeared to be leaking and damaging floor. Replaced when we did kitchen remodel 9 years ago. Front bottom panel was rusting from inside out. Needed to know if we had a dishwasher issue or plumbing problem. Also wanted opinion on cost to repair VS buying new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Response from Lane's Appliance Repair
We are so pleased that your a happy customer! Thank You for the review and call us anytime. Have a great day!

Samantha V.
05/2014
5.0
appliance repair
  + -1 more
Lane's had been referred to me by a coworker who knew Walt. Our washer had stopped working in the middle of the wash cycle, and I didn't know how to fix it. Our garbage disposal had also coincidentally stopped working at the same time. My coworker gave Walt my number and he called me and set up a time to come out, which happened to be same day. He discovered our washer needed a new pump, which was $140 in parts and that we needed a new garbage disposal because ours was as old as crust. That ended up costing $110 in parts. So, if you subtract $140 + $110 from $350, the service was only $100. That's not bad for two tasks! Apparently putting a new pump in a Frigidaire washer is not fun or easy, and it took him an hour. Walt was very nice, funny, and cleaned up after himself. He told me he sincerely appreciated the business and offered to look at my leaky dishwasher in the future and said he could recommend some good brands/models if I wanted to buy a new one (which I said I might go ahead and do instead of fixing the leak). I would call them again for any repair job in the future!
Description of Work: The repair man (Walt) fixed our washer, as well as our garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Lane's Appliance Repair
Thank You for the nice review! We appreciate you as a customer and look forward to assisting you with any appliance needs you may have. Have a great day!

Carol S.
04/2014
5.0
appliance repair
  + -1 more
I like them. He's excellent. Very responsive. Very professional. Honest. They know what they're doing.
Description of Work: I used Lane's Repair, LLC for appliance repair services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Lane's Appliance Repair
Thank You, your review means so much to us. Call us anytime when we can help again. Thanks again!

Samia B.
04/2014
5.0
appliance repair
  + -1 more
They are the best company. They are honest and outstanding. They are very reasonable and with their price as well. They really do a great job.
Description of Work: They repaired my refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Lane's Appliance Repair
Thank You for the nice review. It is always our goal to make sure our customer's are the happiest! Thanks again

Kim R.
04/2014
5.0
appliance repair
  + -1 more
I have used them for years, and they are always punctual, very reasonably priced, and he tells me up front what the job is. He sometimes does even a little bit more.
Description of Work: I use Lane's Repair, LLC. They came out to fix the freezer. It was leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Lane's Appliance Repair
Thank you for being such a loyal customer. We appreciate your business and look forward to helping you in the future. Thanks again!!

Pam F.
04/2014
5.0
appliance repair
  + -1 more
Jeremy arrived on time and was very professional. He assessed the problems with our appliances, ordered the parts and installed them 3 days later ! I definitely will call him again and recommend him to my friends.
Description of Work: Repaired microwave, dishwasher and refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pam F.
04/2014
5.0
appliance repair
  + -1 more
Jeremy arrived on time - assessed the problems and returned 3 days later with the parts to fix our appliances.
Description of Work: Repaired dishwasher, microwave and built in refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Lane's Appliance Repair
Thank you for your positive review. We appreciate your business

Lynn S.
03/2014
5.0
appliance repair
  + -1 more
Technician arrived on time and completed repair in about 15 minutes. He was pleasant and knowledgable.
Description of Work: Repaired garbage disposal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Lane's Appliance Repair
Thanks! We are please that you were happy with the service. Call us again whenever there is a need

Deborah J.
03/2014
5.0
appliance repair
  + -1 more
I left a message over the weekend that was returned FIRST THING Monday morning. They sent out a repairman later that same day!!! And my washer works great. Fee was reasonable and the repairman was very friendly and professional. I will use them for all my future appliance repair. I'm very happy with the experience.
Description of Work: Fixed my front loading washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Lane's Appliance Repair
Thank You so much, we appreciate your business and look forward to helping with any appliance repair service needed in the future

Rafael A.
02/2014
5.0
appliance repair
  + -1 more
We have Jeremy coming to the repair our washer. He was right on time. He checked the problem in the washer and was able to fix in few minutes. He just charged us for the visit. I will call them again. They seem a very good company.
Description of Work: Just fix the washer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Response from Lane's Appliance Repair
Thank You [member name removed]! And we do look forward to helping you with any appliance needs you may have in the future. We certainly appreciate your trust in out company.

Lea M.
02/2014
5.0
appliance repair
  + -1 more
He was very nice and professional, will definitely call them again!
Description of Work: They came to see why my dishwasher was not functioning properly. The reason was that our newly self-installed garbage disposal was not properly adapted to work with the dishwasher. They adapted the garbage disposal, checked that the dishwasher was ok, and only charged the service call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Lane's Appliance Repair
Thank You [removed member name]! We are so happy the experience with :Lane's Repair was positive and helpful, and we look forward to helping you in the future!

Sherlyn H.
02/2014
5.0
appliance repair
  + -1 more
He was prompt on both appointments and left the laundry area clean. He also advised me on the washing machine spin cycle noise and said it sounded like a bearing beginning to wear and to start saving for a new washing machine, since the repair would be quite expensive.
Description of Work: The technician found that my Maytag dryer motor would no longer turn the drum. He said the motor could be replaced for $255 or I could purchase a new dryer. He said that the dryer was in good shape otherwise. I priced new dryers and decided to go with the repair. He returned within 2 days and replaced the motor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$255

Hans L.
01/2014
5.0
appliance repair
  + -1 more
For more than 20 years, we have used Lane to expertly repair numerous appliances--you name it. He is not afraid to tell you when the time has come, when it is NOT worth it to keep repairing something--when it is better off buying something new. And he is also big on telling you what you can do, in terms of preventive maintenance, to keep things from failing. A man of integrity and skill. We HIGHLY recommend Lane from Lane's Repair.
Description of Work: Lane has repaired numerous appliances for us over the years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Mary K.
11/2013
5.0
appliance repair
  + -1 more
I think $75 is their base price just to come to the house and spend an hour. This guy came the very next morning after I called. He figured out right away what was wrong and fixed it. He also showed us how it worked and what to watch for if there were future problems. Then we asked him some questions about our refridgerator and he talked with us about that for a while as well. So he not only fixed the broken item but educated us a bit about both of these items. Very helpful.
Description of Work: Fixed a wine cooler that had stopped cooling. Also it was an obscure brand so it was not something he had seen or worked in before.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Guillaume M.
08/2013
5.0
appliance repair
  + -1 more
I thought the price was very fair. He probably spent 30 minutes on it. He tried everything. He was very honest. He explained to me why he could not repair it. He said that if there's anything wrong with any appliance, I would call him again.
Description of Work: Lane's Repair came out to look at our refrigerator and told us that it cannot be repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Jim C.
08/2013
5.0
appliance repair
  + -1 more
Arrived at appointed time, replaced defective part diagnosed during initial visit. Total time approx. 30 min. Good Job!
Description of Work: Repaired refridgerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

MELISSA D.
08/2013
5.0
appliance repair
  + -1 more
They were great. They came out the same day that we had the problem, were reasonably priced, prompt, courteous, and conscientious of their shoes.
Description of Work: He fixed a dishwasher and a refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cheryl P.
08/2013
5.0
appliance repair
  + -1 more
He was very prompt, friendly and got the work done fast. I definitely would use this company again.
Description of Work: He fixed my oven.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$127.1

Andrea C.
06/2013
5.0
appliance repair, small appliance repair
  + 0 more
He has repaired our dishwasher, washing machine, dryer and oven. He repairs appliances. Somebody who is very honest and very affordable, and does a fantastic job.
Description of Work: Repair Man.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deborah P.
05/2013
5.0
appliance repair
  + -1 more
The repairman was named Abraham. He was really nice and took a lot of time to complete the work. He did a good job.
Description of Work: He repaired a dishwasher for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

DIANE C.
05/2013
5.0
appliance repair
  + -1 more
The repair was quick and neat. Parts were tested before Abraham left. My experienced Maytag is back in service.
Description of Work: Hot water was not going into my older Maytag washer. A bad water valve was found and replaced. A water hose and rusted clamp were also replaced and belt was checked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Contact information

PO Box 21232, Lansing, MI 48909

www.Lanesrepair.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

Lane's Appliance Repair is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Lane's Appliance Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Lane's Appliance Repair does not offer free project estimates.
No, Lane's Appliance Repair does not offer eco-friendly accreditations.
No, Lane's Appliance Repair does not offer a senior discount.
No, Lane's Appliance Repair does not offer emergency services.
Yes, Lane's Appliance Repair offers warranties.
Lane's Appliance Repair offers the following services: Repair & Service - Refrigerators, Washers, Dryers, Stoves, Ovens, Dishwashers, Microwaves, Garbage Disposals, Icemakers, Wine Coolers, & Freezers

Contact information

PO Box 21232, Lansing, MI 48909

www.Lanesrepair.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM