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Dick's Appliance Service

Appliance Repair, Appliance Refinishing, Gas Grills

About us

We Work in a 20 Mile Radius from Lansing's Eastside. We do not service foreign brands such as Samsung, Bosch, etc. We Work on Most Makes & Models, Specializing in Kenmore, Maytag, Whirlpool, GE & Frigidaire. Let Us Know You Found Us Online for an Additional Discount. For Your Convenience We Can Service Your Needs After 5 PM M-F & Saturdays by Appointment. Operational Hours: Monday Through Friday - 9:00 AM-5:00 PM

Business highlights

44 years of trusted experience

Services we offer

We Can Repair Your Washers, Dryers, Ranges, Refrigerators & Dishwashers - If We Can't There's No Charge. We're Good At Doing Little Extras To Make You A Happy Customer!

Reviews

4.9136 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
4%
3
1%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 101-125 of 136 reviews

Janet S.
06/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Linda P.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: My dryer wouldn't tumble. Called Dick's Appliance Repair and the service person fixed it without issue. Price was fair. This is the second time I've used this business and will use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Deborah M.
06/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Cheryl T.
05/2015
5.0
appliance repair
  + -1 more
Great.
Description of Work: My dryer wasn't heating. He found out that it wasn't the dryer at all. It was my lint line. It was full. As soon as he emptied it, problem resolved. He also told me I should check it every 3 months.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Sheldon K.
05/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Stuart W.
04/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced the clutch and transmission on our 20 year old washing machine. The work was done efficiently and well

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Juleen C.
03/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Got my washer going again. Quickly and effectively. And even shoveled my driveway.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$113

Myron S.
02/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced timer on washer

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Lorna E.
01/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$150

David W.
12/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas M.
10/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repair 1 dryer, clean duct and adjust stove

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$114.91

D B.
10/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: My oven had quit working so I called them for a quote on fixing it. He was very friendly and punctual. He told us there were a couple of things that could be wrong, but that the cost of fixing either was not worth it and we should just look at a new one. He did not charge his fee for coming out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathi B.
10/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Checked out my dryer that wouldn't heat. Cleaned out the vents, said to give him a call if it stops heating as there might be a need for a part but he didn't want to charge me if it wasn't needed. Dryer worked for a couple of loads, then stopped heating. He came back, replaced the part in question and did not charge another home visit charge. Dryer is great, would call again if another need arises.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Julie A.
10/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Diagnose and estimate of repair costs for dishwasher and gas range. The repair tech was on time and professional. He seemed very knowledgable and pleasent. We chose not to repair but to replace the appliances. We would use them again!

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paula H.
09/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: We just moved into a condo and we had questions regarding our ice maker and dishwasher that didn't seem to be working properly. Dick made recommendations for us to solve our problems instead of replacing appliances that may not need to be replaced. We would call him again if we need services in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Stephen H.
08/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: They were unable to diagnose or fix the GE Appliance and rather than needlessly trying, they recommended we go directly to GE Appliance Cust. Srvce. They did not charge us any money, they were very professional, very personable, and they seemed very trustworthy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Emilio Xavier E.
08/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: They replaced the main controller card in our refrigerator. He was prompt, courteous, and efficient. We will definitely use Dick's Appliance Service in the future!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Joseph William T.
05/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Kitchen range repair. Went well. The technician is an accomplished musician. After completing his work he gave us a mini-concert on our Steinway grand. At no extra charge! Really! lol!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Denes M.
05/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Technician was courteous and knowledgeable, and waited for me while I was stuck in traffic jam on freeway without complaint. At first glance it sounded like a new motor was needed for my dryer but the technician quickly determined that problem was a large ball of lint making the motor bind. He removed the obstruction and showed me how to remove the back panel so I can safely access this area myself for periodic cleanings in the future. I was very pleased and certainly will use their services again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Sue L.
05/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: This company came highly recommended; I was not disappointed. He repaired my ice maker and changed the water filter on my refrigerator. I was impressed that he called to see if he could come earlier that the agreed time. What a treat to have someone come early rather than being late. |The price was very reasonable since it also included the cost of parts. |I would certainly call Dick's Appliance Service for any future appliance repair needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112

Raymond S.
05/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Explained what he was doing and why, when he was cleaning my furnice. Very polite, and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kate M.
05/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: I called them to repair my dryer and explained over the phone that the heating element was not working. Arrived on time and repaired it perfectly at a reasonable cost including the discount to Angie's customers. | |In March I called them to repair the washer which was not emptying properly (a sock was stuck in the drainage tube) they repaired it quickly, gave me back my sock, and included a discount on the $75 service call. They also restarted the washer to make sure it was going to completely drain. No problems since with either appliances and I'm happy to have a reliable repair service to call the next time an appliance thinks outside the box..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Howard V.
05/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced ice maker and showed us where the adjustment was for the freezer temperature. | |He also switched the side the dryer door opened on at no charge. |He was on time had the parts he need with him and was friendly and helpful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$207

Thomas P.
05/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Checked my dryer needed electricion for problem. And switched my dryer door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Alice S.
04/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced a bearing in my mother's dryer. Took only a very short time and eliminated an irritating noise. She is happy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Contact information

2830 Aurelius Rd ., Lansing, MI 48910

http://www.dicksappliance.com

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Refinishing,
Gas Grills

FAQ

Dick's Appliance Service is currently rated 4.9 overall out of 5.
No, Dick's Appliance Service does not offer free project estimates.
No, Dick's Appliance Service does not offer eco-friendly accreditations.
No, Dick's Appliance Service does not offer a senior discount.
No, Dick's Appliance Service does not offer emergency services.
No, Dick's Appliance Service does not offer warranties.
Dick's Appliance Service offers the following services: We Can Repair Your Washers, Dryers, Ranges, Refrigerators & Dishwashers - If We Can't There's No Charge. We're Good At Doing Little Extras To Make You A Happy Customer!

Contact information

2830 Aurelius Rd ., Lansing, MI 48910

http://www.dicksappliance.com