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Maple Appliance Co

Appliance Repair, Electrical, Handyman Services

About us

Maple Appliance Service is a full service appliance repair specialist dedicated to meeting your needs promptly and professionally. Our courteous, uniformed technicians are Refrigerant Certified and can respond to any concerns you may have about your appliances. We also sell parts for all major appliance brands.

Business highlights

47 years of trusted experience

Services we offer

Major Appliance Refinishing & Repair. Parts.

Amenities

Senior Discount

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Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.7234 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
9%
3
2%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 126-234 of 234 reviews

Kim B.
02/2012
5.0
appliance repair
  + -1 more
Everything went smoothly - the technician was very friendly & professional & worked quickly.
Description of Work: I called Maple Appliance to set up an appointment to have my washer and oven looked at. The receptionist was very helpful and told me someone could come out that day. She phoned me when the technician was on his way...it was within 2 hours of my first call. My washer is over 15 years old & we've never put any money in it...the technician told me he thought I should repair it...he said it's a good, solid washer and they don't make these kind anymore. $190 to replace the transmission and he had the part on his truck. He also looked at my oven and tried a couple of different things and diagnosed the problem as being the broiler element. He did not have one with him but called the office and had them order it. He also looked at my microwave oven...the oven works perfectly but after replacing the light bulb a couple of different times, the light on the microwave won't work. He called the office to get the cost of the part and told me NOT to fix it...it wasn't worth it. Very friendly & professional and worked quickly. The receptionist called me two days later to set up an appointment to put the broiler element in. The technician was at my home by noon and fixed it quickly. I would definitely call them again if needed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Mary P.
01/2012
5.0
appliance repair
  + -1 more
They did a very good job and I did not have to pay that $2000 and just had to pay for the service call which was $60. Dave was the guy who came and he was very good. He is coming back next week to put a new gasket in the inside of the refrigerator.
Description of Work: I have a whole warranty program on the appliances in my house, so if one of those goes down, I call the insurance company and they set up a contractor to come and take care of the work. One of the people they sent out was from Allen Appliance Co. They came and did a major repair on the compressor on my subzero refrigerator on the freezer part. That is a very expensive repair. He was here a week ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

lisa B.
10/2011
4.0
appliance repair
  + -1 more
They were okay; I have nothing to report one way or the other. I possibly may use them again in the future.
Description of Work: I used Maple Appliance Service to repair a microwave oven.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0

Yes, I recommend this pro
$35

Doreen O.
09/2011
5.0
appliance repair
  + -1 more
When I first called Maple Appliance Repair, there was only "a good chance" as the estimation that a repair technician would actually be out today. Within 2-3 hours, Maple called me and said that we were next on their list. within 30 minures of that call, the technician arrived and got right to work. Within minutes, the problem was diagnosed. The technician gave me the price, and verified that he had the part on his truck. In about 40 minutes, the part was installed and the dryer was woking just fine. I am very satisfied that they got out here on the same day, and that the part was available so they didn't have to return on a later day. The technician was very professional; he knew what he was doing and got right to work. Because of some recent surgery, I was not able to be of much help in moving stuff away from the front of the dryer, or even moving the damp clothing from the dryer. All he asked me to do is switch on the light (I sure appreciate this!)
Description of Work: We have a Kenmore gas dryer that had a "no heat' condition. The technician found the problem right away (a thermactor). The part was on his truck, and he had it installed and had the dryer working again in less than an hour.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Jan S.
08/2011
4.0
appliance repair
  + -1 more
Overall, they did a great job. I think they were efficient and friendly. I had no problems with them at all. I would definitely use their service in the future.
Description of Work: Maple Appliance Svc did some large appliance repair for us.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$550

Maria C.
07/2011
5.0
appliance repair
  + -1 more
We called the company on Tuesday. The repairman came Wednesday. Had to order the part, and had it in the next day.We are quite satisfied with this company and would probably call them again.
Description of Work: Replaced the thermal fuse

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

James W.
06/2011
5.0
appliance repair
  + -1 more
They were on time and did the job like they were hired to do. They were very professional and did a good job.
Description of Work: They repaired a part on my refrigerator that needed to be fixed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Adrien C.
11/2010
5.0
appliance repair
  + -1 more
Repair person was here on time, diagnosed the issue quickly and suggested that since the stove is old, to just go ahead and replace all of the boxes. We agreed.
Description of Work: Coils on the K stove not heating up. Service person replaced all four boxes for the coils.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Lynelle C.
09/2010
5.0
appliance repair
  + -1 more
Dave the technician came by only a couple hours after I called. I was grateful they could squeeze me in the same day. He determined what the problem was and ordered the part. I could tell he was very experienced. He came back and installed the part a couple days later. I could not have asked for a more positive experience with them.
Description of Work: Replaced computer board on my Whirlpool Duet washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Nikhil G.
12/2009
5.0
appliance repair
  + -1 more
Came on time and almost immediately made the diagnosis. Had the (expensive) part in stock and installed it quickly. Also made some other suggestions and provided maintenance tips that were very useful. Highly recommended!
Description of Work: Diagnosed noise coming from subzero fridge, and repaired

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Lisa K.
11/2009
5.0
appliance repair
  + -1 more
Everything went great. The dispatcher kept in touch with me, called to let me know when the repair person would be here. The repair person was on time, professional but still friendly. He diagnosed the problem quickly, had the part in his truck, and finished the repair in under an hour. I'm very pleased.
Description of Work: Refrigerator and freezer stopped cooling. I can't remember the part that was broken, I believe it was a circuit board?

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Adrien C.
05/2009
5.0
appliance repair
  + -1 more
I called and they came out the same day. Fixed both problems. The repair person was fast, efficient, diagnosed the issues quickly and fixed them. It's great to have all the kitchen appliances working again.
Description of Work: One of the coils on the old elect. range was not functioning as well as the wall oven not heating at all.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Robert P.
03/2009
5.0
appliance repair
  + -1 more
I called just before noon and the tech was out within in the next hour. Communication from the office was prompt and efficient and John performed the work with professionalism and kindness. I would not hesitate to use this company again. I would gladly recommend this company to family and friends.
Description of Work: Our washer had a terrible noise when tumbling. Unit was diagnosed and part replaced. Service tech did a overall check of the unit and things are working fine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$172

Russell M.
12/2008
5.0
appliance repair
  + -1 more
Their service was excellent. On a scale of 1-10 I would give them a 10. They were on time, and they fixed the problem rapidly. The guy knew his stuff. He also indicated that I had a basically good piece, and that the part that went bad was the same part that is on virtually every other washer out there. The part that went bad was the same part that you can find on any other major brand of washers. I liked that he educated me on my washer.
Description of Work: They fixed a Fisher Paykel washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

jessica M.
11/2008
5.0
appliance repair
  + -1 more
They were good. They kept me informed through the whole process, and they have very reasonable prices for the work that they did.
Description of Work: They came out to my home and worked on my washer.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donald C.
11/2008
5.0
appliance repair
  + -1 more
I called Maple late yesterday and requested a service call to fix the microwave. They promised to send someone out next day. The service man, Curtis (in previous report I called him Chris, sorry) was out within 24 hours, diagnosed the problem, and fixed it. All at reasonable cost. Just can't beat that!
Description of Work: This was our second call to Maple for service. Our microwave went out and, since it is a built-in, I did not want to tackle the job of removing it to check the fuse, being concerned that I might be getting in over my head if it was more than just the fuse.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$103

Charles H.
10/2008
5.0
appliance repair
  + -1 more
They did a great job and were professional.
Description of Work: They repaired a Jenn-Air electric range.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$288

KIM S.
05/2008
4.0
appliance repair
  + -1 more
They were able to come out on the day I called, which was great. The dishwasher only needed one small part and the repair was done within 45 minutes. I was happy with the service but the price was very high. I'm sure the part was no more than $20, so charging $166 for a 45 minute repair felt unreasonable. Not sure why I let him finish the job, (maybe because the dishwasher parts were lying on the kitchen floor when he gave me the estimate...).
Description of Work: Repaired dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Catherine H.
09/2007
5.0
appliance repair
  + -1 more
They did a very good job and they were most definitely inexpensive. They came out at the scheduled time and they were very knowledgeable about the total installation.
Description of Work: I had them install a new washer and dryer hook up for me. The charges included the hoses as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$156

Michele A.
09/2007
5.0
appliance repair
  + -1 more
The serviceman was prompt, arrived as scheduled, diagnosed problem quickly. Took a little longer than we liked to get the part (about 5 days including two week-end days), but that may well not be due to Maple. Washer is now working fine.
Description of Work: Whirlpool washer quit working in the middle of a wash cycle. Serviceman diagnosed problem as a defective switch, ordered part and subsequently installed it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$164

Linda E.
09/2007
5.0
appliance repair
  + -1 more
Bob replaced the felt strip, it's all fixed!
Description of Work: I was getting rust stains on my clothing, I switched out my iron but was still having the problem. I thought it was my washing machine. Bob from Maple Appliance came out promptly and identified the source of rust as the dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$177.3

AMY F.
08/2007
5.0
appliance repair
  + -1 more
Our fridge has been intermittently failing to cool for about two weeks. We had turned to the max cool on thermostat and it was still having problems. I called Maple Appliance on Sunday night and they called me at all available numbers on Monday morning by 7:30 am. They were able to get service out by noon on Monday at my request due to my work schedule. The technician diagnosed the problem immediately; had all parts on the truck and had the fridge fixed within one hour.
Description of Work: Our subzero fridge was not cooling. Cleaned coils, replaced motor and charged it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$293

HOWARD M.
12/2006
5.0
appliance repair
  + -1 more
Very good. Service man arrived about one hour after call, was pleasant and neat, and had the whole job done in about half an hour. Oven appears to be working properly now.
Description of Work: Replaced heating element in Whirlpool oven.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$193.2

NANCY F.
12/2006
5.0
appliance repair
  + -1 more
He checked the ice cube and water dispenser on our refrigerator. He showed me the part that had broken on the water dispenser and explained to me that the ice cube maker was defective. He explained all of our options, then gave me his opinion on what to do. We decided not to have it fixed right now.
Description of Work: He checked the ice cube and water dispenser on our refrigerator.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

GERALD C.
12/2006
5.0
appliance repair
  + -1 more
I called for repair service on Friday, not expecting the repairman to come until at least Monday. They said they could come on Friday, but we couldn't be here on Friday, so they said they could come on Saturday. They promptly arrived at 9:00 am on Saturday; the repairman arrived, after calling first. He was efficient and knowledgable and completed the replacement in record time.
Description of Work: Replaced a non functioning ice maker on a Subzero refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$268

Contact information

2007 Orchard Lake Rd, Keego Harbor, MI 48320

http://mapleappliance.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 3:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Electrical,
Handyman Services

FAQ

Maple Appliance Co is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 3:00 PM

Maple Appliance Co accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Maple Appliance Co does not offer free project estimates.
No, Maple Appliance Co does not offer eco-friendly accreditations.
No, Maple Appliance Co does not offer a senior discount.
No, Maple Appliance Co does not offer emergency services.
No, Maple Appliance Co does not offer warranties.
Maple Appliance Co offers the following services: Major Appliance Refinishing & Repair. Parts.

Contact information

2007 Orchard Lake Rd, Keego Harbor, MI 48320

http://mapleappliance.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 3:00 PM