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Dependable Plumbing Services, LLC

Plumbing, Water Heaters, Water Filtration and Softening,

About us

I am a young Master plumber with over a decade of experience. I have a great reputation, references, and I'm fair priced. My Masters License # is 8112291. My contractors # is 8003785. I charge $70.00 Dollars per hr. with a one hour minimum. I offer over the phone estimates for water heater, water softeners, and basic service work. I do offer a senior discount. My office is in Paw Paw. I service most of Southwest MI.

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial plumbing. Remodels

Services we don't offer

Drain Cleaning

Amenities

Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.9255 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
0%
3
0%
2
2%
1
4%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 101-125 of 255 reviews

Janine B.
03/2016
5.0
plumbing
  + -1 more
Great service. Would use again.
Description of Work: Fixed leaking tub

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$385

Judith S.
02/2016
5.0
plumbing
  + -1 more
This is the third time that I have used Joe for plumbing projects. He has always been very professional -- he promptly schedules your appointment, arrives on time, takes care to keep your house clean, and does a great job. He is very polite and answers all questions.
Description of Work: Joe removed our old dishwasher and disposed of it. He installed a new dishwasher. He also replaced our kitchen faucet with a new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Dianne L.
02/2016
5.0
plumbing, water heater repair, water softeners
  + 1 more
Our hot water heater began leaking over the weekend and by Monday was no longer operational. We checked Angie's List which had great reviews for Joe Kerns and called him on Monday. Joe rearranged his schedule and came on Thursday to evaluate and plan. Based upon his recommendations and our decisions, he started work Friday at 8:00 am and stayed all day until about 8:00 pm to install everything so we would have hot water for the weekend. He came back a few days later to ensure everything was satisfactory. The system has been in place for over three months, works beautifully, and has cut our gas bill substantially. Joe is a consummate professional who does outstanding work. He is knowledgeable, personable, and cares about his customers. We will use his services whenever we have plumbing needs and can give him our highest recommendation for Dependable Plumbing Services, LLC.
Description of Work: Installed a new Gas Tankless Water Heater, a new Water Softener System, and rerouted several major water pipes to ensure processed water is appropriately routed to major home systems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,800

salvatore M.
02/2016
5.0
plumbing
  + -1 more
Joe was super friendly, explained problem and solutions.Was very thorough in initial inspection. Gave quote and actually came in under when job was finished. Very prompt, efficient and very fair in pricing. I highly recommend and would definitely hire again.
Description of Work: Replaced Bladder tank on well system/ Fixed water pressure issue on well system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Jessica G.
01/2016
5.0
plumbing
  + -1 more
Great job - thorough, clean, very professional workmanship. Brought my sewer plumbing up to code.
Description of Work: Repaired cracked pipe, removed sump pump and filled hole, replaced with new pump system, re-plumbed and replaced utility sink, rerouted condensate tubing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Sandra L.
01/2016
5.0
water softeners
  + -1 more
Joe was clean, quiet, and otherwise respectful of the household (the sleeping teenagers didn't awaken). He was in and out almost before I had a chance to notice! The new softener has begun working, we can tell.
Description of Work: Having previously determined that our water softener had become clogged with iron deposits and in need of replacement, Joe removed it and installed a new softener--one he recommended particularly because it won't suffer the same fate (evidently it manages iron, though I can't remember exactly how Joe's explanation went).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Bonnie E.
12/2015
5.0
plumbing
  + -1 more
Joe is reasonable, clean, and prompt
Description of Work: Replace the working parts inside two toilets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Todd T.
12/2015
5.0
plumbing, water softeners
  + 0 more
After 5 years of owning my house, my water began turning my laundry rust colored, along with the toilet bowls and tubs. It was terrible. Had to buy bottled water by the cart. I called Joe who has recently done a large job in my basement to ask him, he came over right away did some test's and inquired what I needed to have done to fix the issue. I agreed to do what he recommended and he showed up promptly and completed the job just as he described. He removed what spider nest was there when I purchased the house and installed a very nice and clean system. I had to do nothing! Within the hour after he left I had clean water just as he said I would. It's so great!!!
Description of Work: Pulled original softening system out that was obsolete and completely updated it to make it work properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Joseph W.
12/2015
5.0
plumbing
  + -1 more
Very well. Very professional.
Description of Work: Replaced shutoff valves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Robert (Bob) D.
12/2015
5.0
plumbing
  + -1 more
For any job, big or small, Joe is my go to guy for plumbing. I have used his services multiple times in the past so he was the first I called for this repair job. Always professional and knowledgeable, I trust Joe to do a great job at a fair price. I had a gate valve in the basement that started leaking after I closed it for the winter. One phone call and an appointment was made. Joe replaced the old style valve with a much more dependable ball valve. As always, I am very pleased with the results. I am in the planning stages of a much larger project and Joe was nice enough to look over my plans and give me some pointers. You can be sure when this project calls for plumbing, and it will, Joe will be at the top of the list to get the job done.
Description of Work: Replaced a shut off valve that was leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Judith S.
12/2015
5.0
plumbing
  + -1 more
This is my second time using Joe. I would highly recommend him. He responded quickly to my call, and scheduled an appointment right away. He does a great job. He is very personable and professional.
Description of Work: Joe installed a new faucet in our guest bathroom and also checked out our garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jo L.
12/2015
5.0
plumbing
  + -1 more
Joe has done work for us before and I didn't hesitate to call him again for this job. He was very responsive and completed the job not long after I called. He made sure the water was flowing properly and checked for leaks before leaving. I would certainly recommend him and will use his services as needed.
Description of Work: I had Joe replace a rusted pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Carol E.
12/2015
5.0
plumbing
  + -1 more
Both the quality of service we received and all communications were top notch. Joe not only provided excellent service, he is highly professional and diligent about returning calls and arriving promptly to complete work. We appreciated his calling to let us know when he was able to come earlier than scheduled. His consideration of our schedule was a great help to us. The fees charged for the work completed were very reasonable. We will definitely call Joe when we have need of any pluming services in the future. We highly recommend Dependable Pluming Services, LLC.
Description of Work: Removed, and re-set two toilets in older home. Repaired sink and tub drains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Craig T.
12/2015
5.0
plumbing, water heater repair
  + 0 more
I heard of joe from a friend he was very polite and very professional. He was able to get the job done quickly and to the satisfaction of wife. Very impressed with his ability and knowledge of the efficient of the particular water heater that he recommed for my home. Would recommend him to anyone that needs any plumbing needs.
Description of Work: Power vent water heater installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$1,200

Todd T.
12/2015
5.0
plumbing
  + -1 more
Joe Kerns is the owner of the business. He showed up for an estimate to put a bathroom in my basement and completely blew my mind with his knowledge! I thought I was going to have to spend thousands more but in fact I did not spend nearly what I thought! I actually saved$$ !! The job he did was absolutely awesome and I'm very grateful. The time frame and quality was perfect. The service was so quick and clean we couldn't tell he was even there, he completed the job and was finished with no mess and a great bathroom. we love it!!!
Description of Work: basement bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

Norene L.
12/2015
2.0
plumbing
  + -1 more
The name of the company includes the word "Dependable," but that name is far from the truth. I scheduled an appointment and moved everything out of the bathtub and closet with access door to plumbing. Joe cancelled and rescheduled, requiring everything to be put back in place. He came to the next appointment and couldn't do the work, as it required more time than he had allotted. Everything moved back into place again. Moved everything for another appointment, and he cancelled. Moved everything again for another appointment, and he cancelled. That's 4 appointments with no work performed. I do not consider that dependable.
Description of Work: Nothing, due to constant cancellations and postponements

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
1.0


Response from Dependable Plumbing Services, LLC
# of appointments way off, wound up in ER TODAY, very little consideration from home owner. Very dissapointed in review and inaccuracies.

Ola S.
11/2015
5.0
plumbing
  + -1 more
As usual Joe did an excellent job. He came on time and got right to work. It took him a couple of hours to do the job because one faucet had to be specially fitted, and the another faucet had to be cut out because the parts had calcified. In the end both new faucets were installed and are working great.
Description of Work: Install two faucets and diagnose toilet problem. The faucets required special work to fit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Mallory Q.
11/2015
5.0
plumbing
  + -1 more
I got a call back maybe 10 minutes after leaving a message - he was on vacation but took the time to talk to me about my problem and give me a few recommendations. Very professional and polite - this will be my first call for future plumbing problems.
Description of Work: called me back on his vacation

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Larry P.
11/2015
5.0
plumbing
  + -1 more
Other than a delay in the delivery of the vanity and replacement of the flooring and paneling by another contractor, Plumber replaced everything else in a timely manner. Work was completed to our satisfaction, and I might add, our delight. Would highly recommend this Professional to friends and family for any and all plumbing work
Description of Work: Take out toilet, tub and vanity and replace with new items.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Beth W.
11/2015
5.0
plumbing
  + -1 more
Great. I could not tell where the leak was coming from and it wasn't leaking when he got to the house. Joe carefully went through all the possible source before discovering it was coming from an old refrigerator. He didn't try to sell me any thing or make a bigger deal about it than it was.
Description of Work: Came out to local a leak in the basement from first floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Kelly S.
10/2015
5.0
plumbing, water heater repair, water softeners
  + 1 more
Great work. On time and on budget. It's amazing that dependable plumbing is a one man show. Joe's work ethic is second to none, and we will use him in the future. He was respectful of our home and our schedule. Highly recommended!
Description of Work: Installed new hot water heater, water softener, and ran gas lines for appliances.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Brian G.
10/2015
5.0
plumbing
  + -1 more
Excellent as always. On time. In & Out. Clean.
Description of Work: Install new faucet & drain in guest bath

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Melanie H.
09/2015
5.0
plumbing
  + -1 more
Communication was great and prompt. He was on time and managed through the repair and work quickly. The job was done extremely well, he was personable and his rates were spot on. Call Dependable Plumbing Services if you need plumbing done, I will never use anyone else. I have already passed their name along to the rest of my family and will be using him the next time I need work done. It's great to do business with local small businesses and Joe is a perfect example of why we should continue to support our local businesses - great work, great craftsmanship and great prices!
Description of Work: Joe replaced my mothers shower faucet and put a controlled temperature stop valve on it so she was able to shower without the concern of her burning herself.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Robert S.
09/2015
5.0
plumbing
  + -1 more
We had done the plumbing of our 'hands-on' house ourselves; but when it came to the basement bathroom (where sewage had to be pumped UP to our septic tank) decided we needed a professional. Given his reasonable prices, we were glad to hand over installation of all fixtures (only excepting assembling the shower surround, which he wisely suggested we would be better off doing ourselves, because of the time involved -- he was right, it just took a lot of time and attention but was not crucial to be done by a plumber). We were so happy with his progress, that we asked him to finish a (somewhat botched) effort to install outdoor faucets. He also noticed we had incorrectly put up some metal hangers on copper pipes (which our do-it-yourself books had not mentioned, as far as we could remember) and he corrected this (and not the least bit snide about it, as professionals sometimes will be toward us do-it-yourselfers) Joe was Dependable (as advertised) ... came when he said he would; finished on the schedule he gave us. We would hire him again for any needed plumbing jobs.
Description of Work: We left Angie's list before we got around to doing a review; now, since we've rejoined we want to get this in. Unfortunately, can no longer remember the date; and am totally guessing on the cost. Joe did a complete install of a basement bathroom (selected the pump ; attached pipes; installed toilet, sink + shower pipes); also finished installation of 2 outdoor faucets; and corrected some pipe-hangers we'd done incorrectly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Cynthia S.
09/2015
5.0
plumbing
  + -1 more
Joe recommended a high quality water softener that I needed because of the last one needing to be replaced so soon. He also re-worked some plumbing on my hot water heater that needed to be done for code. I would highly recommend Joe because of his professionalism, honesty, quality of work and fair price.
Description of Work: Replaced water softener and repaired water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,950

Contact information

10369 West O Avenue, Kalamazoo, MI 49009

http://www.dependableplumbingllc.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed

Licensing

Insured

Licensed*

Trade License Number
8​1​1​2​2​9​1
Trade License Locale
MI
Trade License Authority
Michigan Department of Licensing and Regulatory Affairs
Trade License Expiration
04/30/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Water Filtration and Softening,
Drain Cleaning

FAQ

Dependable Plumbing Services, LLC is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: Closed

Dependable Plumbing Services, LLC accepts the following forms of payment: Check
No, Dependable Plumbing Services, LLC does not offer free project estimates.
No, Dependable Plumbing Services, LLC does not offer eco-friendly accreditations.
No, Dependable Plumbing Services, LLC does not offer a senior discount.
Yes, Dependable Plumbing Services, LLC offers emergency services.
No, Dependable Plumbing Services, LLC does not offer warranties.
Dependable Plumbing Services, LLC offers the following services: Residential & commercial plumbing. Remodels
Drain Cleaning

Contact information

10369 West O Avenue, Kalamazoo, MI 49009

http://www.dependableplumbingllc.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed