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Above Roofing Inc

Roofing, Skylights, Insulation,

About us

Above Roofing started with a dedicated man who had a big idea. In 1995 Robert Freeman was a single parent trying to make ends meet while raising his young children. He had a passion to help others and used his knowledge and skills to start his own company doing home repair services. There were always homes needing roof work, and it quickly became his most popular service. It didn t take long for him to realize that many homeowners were being taken advantage of by other roofing contractors. Some were pressured by dishonest salesmen selling the homeowners things they didn t need or promising one thing but delivering another. Other homeowners hired guys who were nice but incompetent contractors, overlooking important aspects of the job just to keep the price down to win the bid. This often ended up causing costly leaks, mold and warranty issues. Another concern was with the people who were actually doing the work. While the sales person looked professional and seemed trustworthy, the guys that showed up to work on the roof looked like pirate crews with foul language and demeanors to match. These were guys he wouldn t want on his home or around his children! With each case Robert came across, he discovered a common denominator: a homeowner who was not given the information they needed to choose the right contractor. His heart went out to them. He knew he wanted to be a roofer that was different than the rest of the pack. He strived to go above the image of a normal roofing company - hence the name Above Roofing - by providing homeowners an honest, quality service at the right price, and it worked! Robert used a picture of his black lab to help represent the company because she was loyal, friendly and trustworthy- exactly what he wanted Above Roofing to be. It didn t take long for word to spread about this new company. Customer referrals became a huge part of growing the business, and it hasn t stopped since! According to Robert, Homeowners don t have to settle for poor workmanship or high pressure sales techniques. We believe homeowners can be confident in making an informed decision when hiring a contractor if they are equipped with the right information. Our job is to give them that information. Above Roofing has grown from a struggling young father with an entrepreneurial spirit to an award winning, thriving business supported by a great team of office personnel, estimators and roofing technicians who all share the same core beliefs on which the company was built.

Business highlights

29 years of trusted experience
Emergency Services Offered

Services we offer

Roofing, Insulation, Gutters, Skylights

Services we don't offer

N/A

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

0%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.9183 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
5%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 101-183 of 183 reviews

Eric S.
09/2011
5.0
roofing
  + -1 more
Their price wasn't expensive and bad. They were great. The guy who came out did exactly what he said he was going to do. He came and did it. He did a great job on it. I did have my roof replaced within the last couple of weeks and that was due to hail damage. I went through a particular roofing company that was in the area doing many people's roofs. I was familiar with his work, and seen what he has done. I was planning to use Above Roofing to get that job done, but since I didn't have to pay for, and my insurance company handled it, so I ended up using another company. Above Roofing’s pricing was fair, and it was right where I expected. I called and spoke to someone in the store. The owner was not available then; but he called me back right at that time. He went out of his way to make sure I was satisfied with the service. I will recommend them.
Description of Work: I used Above Roofing Inc to replace the valley on my house about a year ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$995

Marianne W.
08/2011
5.0
roofing
  + -1 more
They were fantastic. We spent probably over $20,000 on that service. They were very professional and it was a very professional group and they just did a great job. They were timely and they got started late because there was so much rain, but that wasn’t their fault. They weren’t the cheapest, but they did the best job. They took off a cedar shake roof that was incredibly dirty and full of nails and I am a gardener and I noticed that they got all the nails and everything out of the yard. It was incredible.
Description of Work: Above Roofing Inc. put a new roof on for us this past spring. The work was finished probably at the end of May or the beginning of June.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

KELLIE B.
08/2011
5.0
roofing
  + -1 more
They were good. I didn’t have any complaints. He was on time when he came out for the estimate. He was a part-owner of the company. He was quick and did a good job from what I can tell. He said when he got up there he discovered some other stuff that was wrong, and he fixed it. I will need another roof in 5 years or so, and I would probably call them again. I didn’t have any problems with the person who gave me the estimate.
Description of Work: I used Above Roofing Inc for roofing repair. They gave me an estimate 1 month ago and did the repair one and a half weeks ago. They did some repairs to some shingles and roof vents.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Paul D.
08/2011
5.0
roofing
  + -1 more
They were extremely professional. No driveway or street full of cars during the job. They arrived everyday in a company vehicle - small point, but shows the attitude of the company. They were very respectful of our home, landscaping and the neighborhood. In my opinion, they used superior products (under-layment), sealing nails, etc., than other companies I had quote the job (for the same price). They did a great job that was completed in a short time period. Clean-up was also great - didn't even know they had been there (except for the new roof) when they were gone.
Description of Work: Tore off our old asphalt shingle roof and installed a new roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Katherine B.
08/2011
5.0
roofing
  + -1 more
They did a great job. They were very pleasant. They were very reliable. They seemed to be very knowledgeable. They did great work. What impressed me most was their integrity or honesty. That was number one. Number two was their actual professional knowledge of the nature of the work that needed to be done. I thought they were transparent honest business people that did good old fashioned work. The job we had to have done was not anything complicated. It was good basic roofing work and they did a fantastic job and they did it for a very reasonable price. They answered all our questions on the spot when they came out to do the estimate. We didn't have any questions that we had to follow up on. They were very transparent and knowledgeable when they were doing the work as well.
Description of Work: We used Above Roofing about a month ago for a roofing job. They did a replacement of our roof soffit on both the north and south side of our roof. They replaced the ridge vent and repaired pieces to our flashing around our chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Irvin S.
08/2011
5.0
roofing
  + -1 more
Jay came out and gave us an estimate on what it would cost to repair our roof after a storm tore off some shingles. He showed up on time, was very polite, well spoken and did a thorough examination of our roof. He took pictures while on the roof so he could show us exactly what needed to be fixed. He explained what he found and gave us a very reasonable price estimate for the repairs. We hired Above Roofing to complete the repairs as written on the estimate and they gave us a 2 week time frame for when the repairs would be complete. They finished the work ahead of schedule, charged us exactly what we had agreed on, and the roof has been great ever since. I would definitely recommend them and hire them again in the future!
Description of Work: Above Roofing repaired a section of our roof where a storm had torn off some shingles. They also replaced two boots around two different pipes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Kyle K.
08/2011
5.0
roofing
  + -1 more
It was a quick repair. Not much more to say. Went well.
Description of Work: We had a flat roof repair needed. A seam needed to be repaired after replacing a door. There are few good flat roof people out there. When I called the first time I explained my situation and the owner was very accommodating. The price was a little more than expected for.a seam repair, but the convenience made up for it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Danielle D.
08/2011
5.0
chimney repair, roofing
  + 0 more
They initially came out in June and gave me an estimate. About three weeks later they came to do the repair and I'm still kind of waiting for the resolution because something wasn't quite right but I feel like it will be fine. They did a couple of other kind of things which hadn't needed to be done otherwise or repair wise. They said it was going to be two weeks between when they came out to give the estimate and when they would do the job but it actually took three and a half weeks or more than that. They said that they would give me a call to schedule it but I never got a call in advance but somebody just showed up. I really thought that I didn't need to be in the house or they needed anything from me. It took longer than they said it was going to be. It was just repair and it wasn't urgent but I could imagine that could have been troublesome with somebody else but I was fine with that. There is still a leak and I'm still waiting for them to resolve that but I don't think it's major. Technically it's not finished yet. They were very good but they cost more than their competitors. They had such a good review on Angie's List that I went with them.
Description of Work: We used Above Roofing Inc for some repairs that we needed and replaced some flashing around the chimney.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$633

Martha F.
07/2011
5.0
roofing
  + -1 more
They crew was very professional during the project. Left the area clean. Followed up with a couple of corrections after the project was complete without hesitation.
Description of Work: They removed and installed a new roof on one of our condo's. Done numerus repairs and will be doing another complete roofing project within the next 30 days.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

Scott M.
07/2011
5.0
roofing
  + -1 more
Excellent service, quick response. Would have no problem using them again.
Description of Work: Repaired flashing around a skylight that a squirrel had worked loose.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Melissa V.
06/2011
5.0
gutter repair, insulation, roofing
  + 1 more
They have been extremely professional. They are friendly and they brought samples for us to look at. They explain everything. They gave us different choices on the level of shingles and other options. I know the work is going to be good. They are so professional and they clean up every time they’ve been here.
Description of Work: We got an estimate from Above Roofing and they are going to come and do our roofing and gutters when they have time in their schedule. He'll be doing the gutters on the front, back and one side of the house. He is also going to repair one of the cross boards in the attic that is cracked. We are also going to be getting R52 blown in.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,700

Penni & Bob K.
06/2011
5.0
chimney caps, roofing
  + 0 more
They are prompt and response. It took less than a week between estimate and repair/work. Less than a month passed and roof leaked again in some area. The company was called and they come out on the same day and inspected the roof and did the second repair. No further leaks to date.
Description of Work: Above Roofing Inc has done a roof repair around chimney (to correct leak) and installation of chimney caps.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Perry W.
06/2011
5.0
roofing, skylights
  + 0 more
Above Roofing has always responded promptly and courteously to my inquiries. They are easy to work with and conscientious. I appreciate their honesty, work ethic, and helpfulness. I highly recommend Above Roofing.
Description of Work: I've worked with Above Roofing a few times now. For the most recent work, they installed a ridge vent for me. They were done in a few hours and cleaned up the site. They have always been very courteous. I began using Above Roofing 2 years ago when our skylight was leaking. They assessed the problem, found that we actually had a bigger leak (and a lot of wet sheathing) starting at the chimney. They removed materials as necessary, reflashed the chimney, replaced sheathing, insulation, and shingles, and installed flashing on the skylight. In addition, they noticed our bathroom vent duct was exhausting into the attic, so they took care of that for us too. They worked until 9 pm to ensure that our roof was not left open overnight. Fall 2010, we used them to repair storm damage. They responded quickly and did a great job as usual. They always seem to do a thorough job, and are very upfront and honest. I would highly recommend Above Roofing! I wish they had done the original roof. We'll definitely use them again. The pricing is cumulative for all 3 projects we've had them do.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,300

Stephen M.
06/2011
4.0
roofing
  + -1 more
I would use these folks again, but I'd make sure they meet all requirements of the city next time. The materials used were great. The roof looks fantastic - the flashing around the chimney looks very good. They job was done quickly, and on budget. Their warranty is top notch. They came on time, and quickly removed my shingles. They did not see large damage to the deck underneath and did say I could have saved money and re-shingled without the new deck to save some money - I elected not to do this as I wanted to be sure that I do not have to do this again anytime soon. I appreciate that they gave me their opinion, even though it would have cost them some of the money on the job. It was fall, and it was difficult to see any debris that landed int he lawn instead of in the tarps, and we discovered later that quite a few pieces missed the tarps. They had a special offer that I took advantage of to get some gutter run along the back of my house, I'm not sure if they did this themselves or if they subcontracted the work. The gutter itself is fine, but the downspout was not draining far enough away from the house initially. They came back out and attempted to fix it, but still did not address it properly. During heavy rain or snowmelt, the downspout leaks up against the foundation. I will fix it myself. This is a very minor concern, it is a very simple fix. They do not get an "A" because they did two things not as well as they should have. They did not clean up well enough, to this day I'm finding pieces of roof, even after they did a second cleanup. I have an awning over my back door that we discovered pieces of the old roof on after the spring thaw. More importantly, I did not know a permit is required to do a roof in Grand Rapids, and that the city has made is both easy and cheap to get said required permit. The permit, which is only $50 in Grand Rapids, provides an extra set of eyes to make sure that what looks like a good job, is. No permit was mentioned or pulled for this job. It should have been included in a job that was $6500, no questions asked or needed. I do have the warranty paperwork, so this lack of an inspection will not affect the value of my house too much if I go to sell it.
Description of Work: I have a small bungalow with about a 10 12 pitch - not an easy roof to work on. I was given an estimate for a total re-roof, including a new deck, because that is what I asked for given that there was some indication that water had gotten under some of the singles. They described the roofing system they use, and gave me the choice of many shingles. I choose energy star rated shingles, and what I asked for is what they brought.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Daniel B.
05/2011
4.0
roofing
  + -1 more
The work was done by another company.
Description of Work: I recieved several estimates for a complete roof job. Above Roofing was 20% higher than the other estimates. The company I went with also had a high rating on Angies list and the BBB. Always get several estimates from reputable companies...in this case I saved $2,000.

Rating CategoryRating out of 5
value
4.0

$8,000

Response from Above Roofing Inc
This reviewer makes an excellent point: always get at least 2-3 estimates from reputable contractors. While up-front price is an important factor, and often the easiest point of comparison between contractors, we also recommend taking other factors into account. •Workmanship: we don't cut corners. Quality is important to us. We will be honest in advising your needs rather than overlooking important aspects of the job just to keep the price down. •Cost over the life of the roof: up-front cost plus any necessary repairs due to leaks or improper installations. This happens more often than you think! If you get a "bad" roof, you can't just return it like you could a pair of shoes. You have to make the right decision the first time. •Satisfaction guarantee: Above Roofing guarantees you’ll be happy with your roof. With our custom roof-system approach, top-notch employees, and unique protection and clean-up system, we feel confident offering a Peace of Mind Guarantee for as long as you own your home, and then some. We appreciate the opportunity to have quoted a roof for this reviewer and we’re disappointed we weren’t selected. While we’re not always the least expensive up front, our record shows we often come out less expensive over the life of a roof.

Brian H.
03/2011
5.0
roofing
  + -1 more
Above Roofing came out, investigated the missing shingles and came up with a solution that was quick and affordable. He took photos of the roof and showed me exactly what was going on.
Description of Work: A tree scrapped shingles off our roof. Above Roofing came out and took care of the job quickly...even though it was small.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Theresa A.
10/2010
5.0
roofing
  + -1 more
It went very well. Above Roofing is professional in every way. They took care of our problem in a timely way for a reasonable cost. I have already recommended them to friends. Also, Bob gave me a referral for a drywall person to fix the inside wall also. A+++ work. I now have a roof company to go to when I need them.
Description of Work: We had a roof leak that was leaking all the way through the wall on the inside upstairs of the house. We called Above Roofing and they came very quickly and put a patch on it until they could come back and fix it completely. Above was dependable and timely in getting that work done. They did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Michael B.
03/2010
5.0
roofing, siding
  + 0 more
I contacted Above roofing and they returned my call right away. They explained how their fees work and went to the house, saw what needed to be repaired and came back and repaired it. They charge a fee to come out - like a minimum fee, if they can fix for that fee then it's fixed. If it will be more, the fee is waived. My issue was resolved with the minimum fee - they also at my request made some other recommendations. I plan on following through with some of them. One of the recommendations stood out because they made a recommendation on something they can't service - just a friendly FYI which was appreciated.
Description of Work: There was a leak on the roof and above roofing fixed the leak by sealing cracks, moving some siding, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Tom W.
03/2010
5.0
roofing
  + -1 more
Extremely professional, very free with information and answering questions on roofing. Price of ashphalt roof extremely competitive. Our final decision on roof replacement was to go with a standing seam metal roof. Asked this company if they installed, they said no but gave me another company to contact that they know did this type of roof. Exceptional service in this respect - above and beyond what we expected. High quality firm- you will not find any better
Description of Work: Company contact for roofing estimate

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donald S.
11/2009
5.0
roofing
  + -1 more
They were very good. They wrote up a report on what was wrong with the job done. They were very professional and were excellent on follow up. We were very pleased with their service.
Description of Work: I hired them to consult on a roof that I had work done on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Mary M.
10/2009
5.0
roofing
  + -1 more
Both issues were resolved. The corner guard really took care of our issue as was indicated during the next torrential downpours we had. Overall, this is an excellent company to work with. They stand by their quote, do excellent work and have superior staff to work with. They clean up so well after themselves that you would never know that they had been there. Besides using them at our home, I will now be calling them for roofing issues with the company that I work for.
Description of Work: Water was coming in the exhaust from the microwave. They found the leak and then checked in the attic to see how bad the damage was. They removed all the shingles in that area, removed and replaced any rotted wood and then re-shingled that section. They also installed an extended corner guard where the three-season porch meets the house since when it rained heavily, the gutter couldn't keep up and the water gushed over.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Brad S.
08/2009
5.0
roofing
  + -1 more
Overall went extremely well. Crew was extremely respectful and took the time to go over the repair in detail.
Description of Work: Remove and Replace Flat Roof, remove and repair first 30" of Second story shingles

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

SEAN R.
06/2009
5.0
roofing, skylights
  + 0 more
They did a great job! They were able to fix what another roofer obviously couldn't. The removed and re-installed two very large skylights. Additionally, they matched the shingles around them. They were very professional and punctual. They did a great job cleaning up. They even cleaned our gutters!
Description of Work: Fixed two skylights that were installed improperly by the previous owner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

ARVIN H.
09/2008
5.0
roofing
  + -1 more
It went very well. The roof was leaking before. No one else seemed to determine what the problem was, they did and then they fixed it. It seems to work, even through the rain. They took great effort in not bruising our delicate plants and flowers around our house.
Description of Work: They tore off a section of the roofing where the garage meets the house. They re-flashed it and put on new roofing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

FRED C.
09/2008
5.0
roofing
  + -1 more
This company was incredible. I was very impressed by the owners honesty and how the crew worked together. They were careful of the flowers and yard around the house. They cleaned up all the debris when finished.
Description of Work: This company came out and put a roof over on my house and barn.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Contact information

1731 De Went Dr, Jenison, MI 49428

http://aboveroofing.com/

Service hours

Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 4:30 PM

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Skylights,
Insulation,
Gutters,
Finished Carpentry and Woodworking,
Roof Cleaning,
Roof Ice/Snow Removal,
Chimney Repair,
Chimney Caps,
Windows,
Siding,
Homebuilders

FAQ

Above Roofing Inc is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 4:30 PM

Above Roofing Inc accepts the following forms of payment: Check,MasterCard,Visa
Yes, Above Roofing Inc offers free project estimates.
No, Above Roofing Inc does not offer eco-friendly accreditations.
Yes, Above Roofing Inc offers a 0% senior discount.
Yes, Above Roofing Inc offers emergency services.
Yes, Above Roofing Inc offers warranties.
Above Roofing Inc offers the following services: Roofing, Insulation, Gutters, Skylights
N/A

Contact information

1731 De Went Dr, Jenison, MI 49428

http://aboveroofing.com/

Service hours

Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 4:30 PM